36C25222Q0799 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25222Q0799 09-07-2022

X

X

REFERENCE

SOLICITATION 36C25222Q0799 FOR THE CLEMENT J. ZABLOCKI VA MEDICAL CENTER TOWN HALLS IS AMENDED TO

ANSWER VENDOR SUBMITTED QUESTIONS. SEE CONTINUATION PAGES.

ALL OTHER TERMS AND CONDITI

ONS OF THE SOLICITATION REMAIN THE SAME.

EILEEN MEYER

QUESTION AND ANSWER

· How is this being performed right now? This service has been provided in the past via Government Purchase Card (GPC).

· Can we get the recordings of previous calls? No, it could potentially violate patient HIPAA regulations.

· Is this a new service or replacement? This is a service that has previously been provided through a vendor paid w/ GPC. This will be a new base year contract with 4 option years for continued service.

Scheduling

· Who can sign up? The catchment is provided by Milwaukee VA. List comes from current enrolled Veterans.

· how is the list maintained? New list provided for each town hall by Milwaukee VA.

· Will there be notifications for scheduled meetings/conferences? We plan out Sept for next Fiscal Year.

· What are the methods for the notifications? call\email\text Veterans are notified by telephone call message.

During the meeting

· How are the attendees going to join the conference? Telephone call made to Veteran and they stay on the line to participate.

· If the attendee does not answer the call, how can he/she dial back in? Currently that is not an option but we would like for them to be able to reconnect without addition cost.

· When the calls are screened? what is the screening process for the questions? A screener notes the name and location and types the question in for the panel to select.

· For Live question do we want a delay so we can mute the attendee if needed? Yes we would want a mute function.

· What will the duration of the Q&A? As much of the 1 to 1.5 hour long call length as possible. 5-10 min talking points made at beginning of the teletown hall.

Post Meeting

· What are the post meeting activities? Provide list of caller/number and questions, plus statistics of number of calls made/answered, went to voice mail. Provide receipt and access to recordings.

· How are the recording going to be delivered to the participants? Call/Email/text? Only delivered to the Milwaukee VA/PA office.