36C25221Q0109.docx

36C25221Q0109

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C25221Q0109 12-17-2020 N/A N/A 01-11-2021

2PM

CST

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 812930 $41.5 Million N/A X Hines VA Hospital, Jesse Brown VA Medical Center, Lakeside Community Based Outpatient Clinic, and Captain James A. Lovell Federal Health Care Center. See PWS 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 See CONTINUATION Page Valet Parking Services for the Hines VA Hospital, Jesse Brown VA Medical Center, Lakeside Community Based Outpatient Clinic, and Captain James A. Lovell Federal Health Care Center in accordance with the Performance Work Statement.

All SDVOSB offerors must be listed as verified by the CVE in Veterans Information Page website in order to submit an offer in response to this solicitation in accordance with VAAR 819.7003.

See CONTINUATION Page X X Maureen Falaschi

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

DUNS NUMBER NO. ______________________________________

b. GOVERNMENT: MAUREEN FALASCHI, CONTRACTING OFFICER

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

a. FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

3. INVOICES:

a. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Payments shall be made in arrears upon receipt of a properly prepared invoice

c. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-752-0900 option 2 for Enrollment.

d. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

e. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

4. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18):

a. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

c. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

d. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

e. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

5. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract.

6. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

Prospective offerors are requested to contact the Contracting Officer at Maureen.Falaschi@va.gov to coordinate a site visit at the facilities. The site visit must be held on TUESDAY, JANUARY 5, 2020 at a time coordinated with the Contracting Officer.

PLEASE NOTE: WHILE ON CAMPUS, ALL PERSONS WILL BE REQUIRED TO WEAR MASKS INSIDE ANY VAMC BUILDING AND WHILE TRAVELING IN VEHICLES FOR PURPOSES OF THE SITE VISIT.

7. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer Maureen.Falaschi@va.gov no later than WEDNESDAY, JANUARY 6, 2020 AT 10AM LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://beta.sam.gov Contract Opportunities to all parties

8. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

9. IDENTIFICATION, PARKING, SMOKING AND VA REGULATIONS:

a. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

b. All VA facilities are drug free.

c. All contractor personnel are required to adhere to all VA rules and regulations.

d. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

e. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

f. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

10. SECURITY & PRIVACY CONTROL:

The Authorization & Accreditation (A&A) requirements of VHA Handbook 6500.6 do not apply to this requirement, therefore, a Security Accreditation Package is not required. No A&A or MOU/ISA is required. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security.

If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

No VA Sensitive information or connection to VA networks will be required for execution of this contract.

Flash Badge:

Prior to commencing work, all contractor personnel shall complete the VA’s Flash Badge Requirements.

All contractor employees are subject to the same level of investigation as VA employees. The level of access needed to perform in accordance with the statement of work is: One ID compliant with PIV Guidelines. This requirement is applicable to all subcontractor personnel requiring the same access.

A Contractor employee shall not start working at any government facility until his/her fingerprints have been cleared through the suitability section of HR. The Contractor shall contact the specified COR (provided upon contract award) at the VA facility to set up a date & time for its employees to get sponsored. Once clearance has been verified, the Contractor employees shall be sponsored and issued Contractor I.D. badge (Flash Badge) from the facility Personal Identity Verification (PIV) security section.

Flash Badges allow access to common VA physical facilities. Flash Badges do not allow access to VA information systems or restricted areas. Flash Badges may be issued to contractors who have a verified need to access common areas only. Flash Badges are issued following, at a minimum, the completion of an identity verification using one Form I-9 approved identity document with a photo. Flash Badges are valid for a period not to exceed one (1) year from the issuance date. Flash Badge must be visible at all times while on site.

If Contractor needs to work in sensitive/restricted areas (e.g. computer room/communications closets) appropriate VA staff must escort contractors while onsite.

B.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Valet Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Hines VA Hospital.

Contract Period: Base POP Begin: 04-01-2021 POP End: 03-31-2022

Valet Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Jesse Brown VA Medical Center.

Contract Period: Base

Valet Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Lakeside CBOC.

Contract Period: Base

Valet Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at Lovell FHCC Contract Period: Base

OPTIONAL LINE ITEM

Disposable Seat Coverings/Gloves: Lovell FHCC Provide disposable seat coverings and gloves to use with each vehicle that is parked at Lovell FHCC. This line item will be exercised in quarterly (3 month) increments, at a minimum, and may be exercised up to 4 times during the Base Year.

Valet Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Hines VA Hospital.

Contract Period: Option 1 POP Begin: 04-01-2022 POP End: 03-31-2023

Valet Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Jesse Brown VA Medical Center.

Contract Period: Option 1

Valet Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Lakeside CBOC.

Contract Period: Option 1

Valet Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at Lovell FHCC Contract Period: Option 1

OPTIONAL LINE ITEM

Provide disposable seat coverings and gloves to use with each vehicle that is parked at Lovell FHCC. This line item will be exercised in quarterly (3 month) increments, at a minimum, and may be exercised up to 4 times during OY1.

Valet Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Hines VA Hospital.

Contract Period: Option 2 POP Begin: 04-01-2023 POP End: 03-31-2024

Valet Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Jesse Brown VA Medical Center.

Contract Period: Option 2

Valet Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Lakeside CBOC.

Contract Period: Option 2

Valet Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at Lovell FHCC Contract Period: Option 2

OPTIONAL LINE ITEM

Provide disposable seat coverings and gloves to use with each vehicle that is parked at Lovell FHCC. This line item will be exercised in quarterly (3 month) increments, at a minimum, and may be exercised up to 4 times during OY2.

Valet Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Hines VA Hospital.

Contract Period: Option 3 POP Begin: 04-01-2024 POP End: 03-31-2025

Valet Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Jesse Brown VA Medical Center.

Contract Period: Option 3

Valet Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Lakeside CBOC.

Contract Period: Option 3

Valet Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at Lovell FHCC Contract Period: Option 3

OPTIONAL LINE ITEM

Provide disposable seat coverings and gloves to use with each vehicle that is parked at Lovell FHCC. This line item will be exercised in quarterly (3 month) increments, at a minimum, and may be exercised up to 4 times during OY3.

Valet Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Hines VA Hospital.

Contract Period: Option 4 POP Begin: 04-01-2025 POP End: 03-31-2026

Valet Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Jesse Brown VA Medical Center.

Contract Period: Option 4

Valet Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at the Lakeside CBOC.

Contract Period: Option 4

Valet Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for valet parking services at Lovell FHCC Contract Period: Option 4

OPTIONAL LINE ITEM

Provide disposable seat coverings and gloves to use with each vehicle that is parked at Lovell FHCC. This line item will be exercised in quarterly (3 month) increments, at a minimum, and may be exercised up to 4 times during OY4.

Performance Work Statement

1. GENERAL:

1.1. The VA Medical facilities listed below within VISN 12 each require Valet Parking Services. These services are meant to alleviate parking problems, general congestion, and to improve patient service. It is understood that the number of vehicles indicated herein are estimated quantities and will fluctuate during the contract period. The number of vehicles listed below represent the estimate under normal operating conditions. Actual numbers were substantially less throughout the period of the COVID-19 Safe at Home. Contractor shall provide enough staff in order to meet the needs of the VA and the Performance Standards. Based on current operations, the estimated number of vehicles that the Contractor shall be required to park and/or provide assistance in parking are as follows:

1.1.1. Edward Hines, Jr. VA Hospital (Hines VAH): Approximately 500-600 cars per day.

1.1.2. Jesse Brown VA Medical Center (JBVA Medical Center): Approximately 150-160 cars per day.

1.1.3. Lakeside Community Based Outpatient Clinic (Lakeside CBOC): Approximately 25 cars per day.

1.1.4. Captain James A. Lovell Federal Health Care Center (FHCC): Approximately 200 cars per day.

1.2. This contract shall cover all labor, material and/or equipment, supervision, and incidental services that are required to successfully provide valet parking services. Services shall commence on April 1, 2021 and shall end on March 31, 2022 with four (4) one-year option periods.

1.3. Location of the parking lots for which the Contractor shall be responsible and the estimated number of parking spaces available are as follows:

1.3.1. Hines VAH – 5000 S. 5th Ave., Hines, IL 60141: Approximately 150 spaces in the E & D Parking Lots. This lot will be used for both valet-parked vehicles and patient/visitor self-parked vehicles. If this lot is filled to capacity, the Contractor may use an extra gravel lot upon notification to the VA Police. If any valet-parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Administrative Officer of the Day (AOD) for the vehicle owner to retrieve.

1.3.2. JBVA Medical Center – 820 S. Damen Ave., Chicago, IL 60612: Approximately 80-85 spaces in the Med Park Garage. This lot will be used for both valet-parked vehicles and patient/visitor self-parked vehicles. If spaces are filled to capacity, the vehicles shall remain in the circle drive until a spot becomes vacant. If any valet-parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Administrative Officer of the Day (AOD) for the vehicle owner to retrieve.

1.3.3. Lakeside CBOC – 211 East Ontario St., Chicago, IL 60611: Approximately 40 spaces in the CBOC Parking Garage located on premises. If any valet-parked vehicles remain in the garage at the end of the day, the Contractor shall contact the VA Police for further instruction.

1.3.4. FHCC – 3001 Green Bay Rd., North Chicago, IL 60064: Approximately 41 spaces in the Main Patient/Visitor Parking Garage (4th Level) located adjacent to the valet desk at the front entrance FHCC. These spaces will be used for only valet-parked vehicles. If spaces are filled to capacity, the Contractor shall contact VA Police for approval to park in other areas of the garage/facility. If any valet-parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Quarterdeck staff located in Building 133EF. The Contractor shall retrieve any remaining keys left overnight by 7:30am the following day.

1.4. Fire lanes at all locations musts be kept open at all times.

2. CONTRACTOR’S RESPONSIBILITIES:

2.1. The Contractor (referred to interchangeably as “the Attendant”) shall provide Valet Parking except for those vehicles requesting self-parking. Valet parking shall be limited to VA patients only, with the exception of FHCC where valet parking shall be available to both patients and visitors. The Contracting Officer shall advise the Contractor, in writing, if anyone other than patients will be allowed to utilize this service as noted herein. The Contractor’s employees shall greet every vehicle in the valet parking area excluding: buses, VA transportation vehicles dropping off or picking up patients, vendors or Contractors conducting business at the VA Medical facilities, and VA employees. Attendants shall allow handicapped persons access to the patient entrance before valet-parking the car.

2.2. Attendants shall ask for the patient’s VA Health Care Identification to verify service eligibility at the Hines VAH, JBVA Medical Center, and Lakeside CBOC. If this ID has not yet been issued, the Contractor shall still provide valet services, but record the number of individuals who have identified as 1st time patients and do not yet have this ID card.

2.3. Attendants shall give the driver a claim check and park the car in a space based on the length of stay or direct the driver to a spot for self-parking. Due to limited space at the Lakeside CBOC, the attendants shall stack park the vehicles that enter the parking area at this location.

2.4. Attendants shall be able to safely park both automatic and manual (standard) transmissions.

2.5. The Contractor shall manage the valet parking area in order to maximize space available and facilitate smooth operations. Attendants shall lock and secure all valet-parked vehicles and ensure all car keys are stored in an appropriately-secured valet booth. The valet booth shall be provided by the Contractor. When a patron returns for his/her car and provides the attendant their claim check; the attendant shall deliver the car promptly and position the car for easy exiting. Contractor shall be responsible for any lost keys and damage to any of the vehicles as further defined herein. The Contractor shall ensure an employee is located at the valet booth at all times, with the rare exception of all attendants actively parking/retrieving vehicles during peak times.

2.6. Attendants shall direct vehicles that will be self-parked to an appropriate parking location identified by the VA. The Contractor shall inform patients and visitors that self-park spaces are valid only for the time period posted and are provided on a first-come, first-serve basis. Compliance will be monitored by the VA Police.

2.7. The Contractor shall control and monitor designated parking areas. In the event of any emergency or if an individual requires assistance (i.e. injured or stranded persons) the Contractor shall immediately notify the VA Police and Security office of the situation. In the event of such emergency the VA Police shall provide a communication device to be used for communication between the valet contractor and the VA Police. Once the emergency is over, the Contractor shall promptly return the communication device to the VA police.

2.8. Any violations or safety incidents noted during the performance of this contract must be reported to the VA Police immediately. A written report must be submitted to the VA Police and Security and COR within 2 business days.

2.9. The Contractor may refuse to park a car for health and safety concerns (e.g. known bedbugs, clutter that obstructs windows and mirrors) The Contractor shall document any refusals and include them in their monthly report.

2.10. The Attendant shall turn over keys of any vehicles still on the premises after valet parking hours to the Administrator on Duty (AOD) or Quarterdeck staff (FHCC only). The contractor shall provide details as to the exact location of where the remaining vehicles are located. Owners of these vehicles will pick up their keys at the AOD’s office for Hines VAH, JBVA (Ogden Entrance), and Lakeside CBOC or at the Quarterdeck staff located in Building 133EF for FHCC.

2.11. Acceptance to park a vehicle and issue a valet ticket shall occur within 10 minutes of arrival. Conversely, retrieval of a parked vehicle shall occur within 10 minutes of request for departure.

2.12. The Contractor shall be responsible for any loss or damage caused by the Contractor to property provided by the VA or VA patients to the Contractor (e.g. key fobs) during the Contractor’s performance of services under this contract. The Contractor shall replace any damaged or lost government furnished equipment to the satisfaction of the VA at no additional cost to the government. All equipment shall be returned to the COR in good condition as issued prior to the release of the final payment.

2.13. Persons driving buses or large vans shall be permitted to park their own vehicles. Parking availability on VA premises will vary by location and will need to be coordinated with VA Police.

2.14. The Contractor shall ensure that all parking attendants are trained in providing excellent customer service and demonstrate courtesy, kindness, and a caring demeanor. Attendants shall always treat all parking patrons courteously and with respect. The Contractor shall maintain the appearance of the entrance by sweeping the area and keeping it clear of any trash and debris generated by the valet services. Attendants shall drive safely, slowly and cautiously, paying attention to pedestrian traffic.

2.14.1. Attendants are prohibited from assisting parking patrons getting in and out of their automobiles. If a parking patron requires assistance, the parking attendant shall immediately contact on-site VA Police and Security. Contractor shall dial (911) to report any emergency.

2.14.2. Attendants may assist parking patrons by removing wheelchairs and carts from their automobiles.

2.14.3. Attendants are strictly prohibited from accepting tips.

2.14.4. Attendant shall not work under the influence of alcohol and drugs and must adhere to all VA rules and regulations while on-site.

2.15. The Contractor shall designate a full-time supervisor that must be on site during all hours of operation to handle any valet parking concerns and parking incidents. Duties of the supervisor include but are not limited to customer relations, training, improving valet services, reporting incidents, and coordinating all work and additional services with the COR/VA Police. The contractor shall furnish the name(s) of the on-site supervisors to the COR upon contract award. If this person is not present on site during the hours of operation, the Contractor shall designate another on-site employee as "acting" supervisor during the period of absence and notify the COR.

2.16. The VA shall provide snow removal services in the parking areas involved in this contract. The Contractor shall immediately notify the VA of any areas that may pose a safety hazard to patients, employees and visitors.

2.17. The Contractor shall not make alterations to the parking lot line striping. If line-striping changes are desired, the Contractor shall make a recommendation in writing to the COR. If the recommended changes are approved by the COR, the VA will accomplish the re-striping.

2.18. Contractor personnel are permitted to park on site in contractor parking spaces, or as directed by VA COR, unless other arrangements are made by the facility COR.

2.19. Cellphone use is not permitted inside VA buildings, but is permitted outside and in the parking booths. Cell phone use while driving is prohibited.

2.20. Prior to commencing work, all contractor personnel shall complete the VA’s Flash Badge Requirements. See Section 10 of B.1 Contract Administration Data.

2.21. The contractor is expected to perform in all weather conditions. The contractor shall not be held liable for nonperformance caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as acts of God or the public enemy, acts of the Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The contractor MUST notify the VA with as much advance notice as possible should any of these occur. Verbal notification is acceptable but must be followed up in writing to the CORs and Contracting Officer.

2.22. If the separately priced line item is exercised, the contractor shall use disposable seat coverings and gloves with each vehicle that is parked at FHCC only.

3. HOURS OF OPERATION:

3.1. Hours of operations, excluding Federal Holidays outlined in 3.2, are as follows:

3.1.1. Hines VAH: Monday – Friday, 6:30am to 6:00pm

3.1.2. JBVA Medical Center: Monday – Friday, 6:30am to 6:00pm

3.1.3. Lakeside CBOC: Monday – Friday, 7:00am – 4:30pm

3.1.4. FHCC: Monday – Friday, 7:00am – 5:00pm.

3.2. If the President of the United States declares any other day a holiday, or by executive action closes any facility, the COR shall determine if valet services shall be needed. Federal Holidays observed by all facilities are listed below. When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

4. CONTRACTOR FURNISHED EQUIPMENT/SUPPLIES:

4.1. Contractor shall furnish all required supplies, personal protective equipment (i.e. face masks) for contractor employees, materials, signage and any necessary equipment required to perform the services defined herein as follows:

4.1.1. A secure cabinet(s) for keys, booth and ticket dispenser(s) to be located in the valet parking area. The Contractor shall obtain permission from the COR and/or VA Police for the exact location of these items.

4.1.2. Furnish and install all signs required for operations. The Contractor shall set-up these signs each morning and remove them at the end of the day. Signs include, but may not be limited to:

4.1.2.1. Valet parking services are available for VA patient only.

4.1.2.2. No tipping (Attendants are strictly prohibited from accepting tips of any kind. This will be strictly enforced by VA Police).

4.1.3. Provide all cones, operational supplies or other miscellaneous items necessary to facilitate valet parking. All such supplies shall be approved by the COR and/or VA Police prior to commencement of services.

4.1.4. Furnish claim checks.

4.1.5. Furnish any communication devices necessary to communicate between contractor personnel.

4.1.6. Uniforms to all personnel working under this contract. Uniforms must display the Contractor’s company name and the employee name. The Contractor shall ensure that uniforms are always cleaned and pressed and worn by the Attendants during performance of contract duties. The VA may request a change in uniform if deemed inappropriate.

4.1.7. Disposable seat coverings and gloves, if exercised as a separately priced line item, to prevent the spread of infectious diseases (FHCC only).

5. QUALITY CONTROL

5.1. The Contractor shall comply with their approved Quality Control Plan (QCP) to assure that the requirements of this contract are provided as specified. The Contractor’s QCP shall include, at a minimum, the following:

5.1.1. A description of the company’s organizational structure denoting management and supervisory responsibilities.

5.1.2. A description of contractor’s processes for handling customer complaints to include, at a minimum, unprofessional behavior, vehicle damage, and stolen items.

5.1.3. A description of the contractor’s processes in the following events: lost key, lost valet ticket, and disabled vehicle.

5.1.4. A description of the company’s records and tracking system used to identify all employees performing services under this contract have a valid driver’s license, up-to-date background checks, and applicable training.

5.2. The contractor shall maintain the performance standards with the standards outlined in the table below. Failure to meet the Acceptable Quality Levels (AQL) may result in termination of the contract.

6. TRAINING/LICENSES/QUALIFICATIONS:

6.1. The Contractor is required to attend orientation and training on VA policies and procedures at the respective VA Medical facilities (JBVA and Lakeside CBOC will have a combined orientation). All parking attendants are required to attend a facility orientation program on safety, health, and emergency procedures at the medical facilities. This training will be scheduled at a post award meeting at a mutually agreeable date. The Contractor shall notify the VA of new employees throughout the year so they can be scheduled to complete this orientation.

6.2. ALL CONTRACTED PARKING ATTENDANTS SHALL POSSESS A VALID STATE DRIVER’S LICENSE, BE U.S. CITIZENS, AND BE FLUENT IN THE ENGLISH LANGUAGE.

6.3. Contractor shall provide the COR with copies of all training documents that establishes the attendant’s competence to perform required duties at their assigned VA Medical facility upon request.

6.4. When changes in contractor personnel are approved in accordance with the contract, the contractor must provide the COR with evidence of orientation, a current competency assessment, and current performance evaluation that supports the requirements described above.

6.5. The Contractor shall, at its sole cost and expense, perform a five-panel drug screen and criminal background check on all Contractor employees prior to any assignment at any of the VA Medical facilities listed in this contract and provide a copy of the results to the COR. The Contractor shall agree to immediately replace or terminate any employee, if at the sole discretion of the VA, he/she poses a risk to the health or safety of any veteran, visitor or VA employee or if the COR determines the conduct of any Contractor employee interferes with the business or operations of the VA Medical facilities.

6.6. The Contractor is responsible for obtaining all required local, state, and federal licenses (if applicable) and any associated fees.

7. CLAIMS/DAMAGES:

7.1. The Contractor is responsible for any claims of damage or missing/stolen property involving customer’s vehicles. The VA assumes no responsibility for any damage or missing/stolen property caused during the performance of the Contractor’s services. Contractor shall be held responsible for lost keys and any costs associated. All customer claims shall be directed to and handled by the supervising contractor who shall immediately notify the COR/VA Police. Corrective actions to resolve all claims shall commence immediately. The Contractor shall use its best efforts to ensure that its insurer settles all claims as expeditiously as possible.

7.2. The Contractor must provide the Contracting Officer a valid insurance certificate(s) evidencing the required minimum coverages with the submission of their quote and annually when each option is exercised. Upon award, the Contractor shall name the Department of Veterans Affairs as an additional insured on the above and the insurance must be maintained during the entire performance of the contract. The policy is to provide that the VAMC shall be notified at least thirty (30) days prior to any cancellation or reduction of coverage.

8. REPORTS:

8.1. The Contractor shall submit monthly reports directly to the COR within five (5) days of month's end. Reports to the COR shall be emailed. The reports must include the following: (1) A summary of the number of valet-parked vehicles listed by Facility & Location of lot/garage if applicable, by date and sorted by morning and afternoon, (2) The number and date of any unusual events such as refusing to park any cars due to health or safety concerns, or any incidences with patients, visitors, VA employees, or VA volunteers, (3) Reports or incidences in which the assistance of the VA Police was requested, and (4) The number of patients who identified themselves as 1st time patients and therefore not able to provide the required VA Healthcare Patient Identification for applicable facilities.

9. COVID-19 OR OTHER SIMILAR INFECTIOUS DISEASES

9.1. The Contractor shall abide by all additional procedures and precautions that may be implemented by the VA based on VA-issued guidance and/or CDC recommendations. These procedures are subject to change throughout the life of the contract and will be incorporated via attachment.

10. SPECIAL EVENTS

10.1. The Contractor shall be notified in advance of any special events which might cause parking problems or a change in daily operations as a result of additional patients, patrons, or visitors to the Medical facilities. Contractors shall be required to adjust the level of parking staff to accommodate the workload or extra vehicle volume.

11. DEFINITIONS AND ACRONYMS

11.1. “Attendant”: Refers to the contractor and/or the contractor’s employees providing services under this contract.

11.2. “Contractor": Where referenced in this solicitation, "Contractor" refers to the valet parking Contractor, Offeror or vendor providing services under this contract.

11.3. "Valet Parking": Refers to all services performed by the Contractor under this agreement. Customers are greeted by valet parking attendants, and the keys to customer vehicles are delivered to the attendant (except for those vehicles the Contractor deems appropriate for self-parking). The valet parking attendants shall stack park the vehicles that enter the parking area. Returning customers are given the option of having a valet parking attendant deliver the vehicle or retrieving it themselves.

11.4. CBOC – Community Based Outpatient Clinic

11.5. CO Contracting Officer

11.6. COR Contracting Officer’s Representative – Limited authority

11.7. FAR – Federal Acquisition Regulation

11.8. FHCC – Federal Health Care Center

11.9. VAAR – Veterans Affairs Acquisition Regulations

11.10. VAH – Veterans Affairs Hospital

11.11. VAMC Department of Veterans Affairs Medical Center

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 52.217-7 OPTION FOR INCREASED QUANTITY—SEPARATELY PRICED LINE ITEM (MAR 1989) The Government may require the delivery of the numbered line item, identified in the Schedule as an option item, in the quantity and at the price stated in the Schedule. The Contracting Officer may exercise the option by written notice to the Contractor within 15 days. Delivery of added items shall continue at the same rate that like items are called for under the contract, unless the parties otherwise agree.

(End of Clause)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 15 days. The “specified” rates under this clause will be those rates in effect under the contract each time an option is exercised under this clause.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 15 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause) C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

(a) The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The following provisions and clauses that have been checked by the Contracting Officer are incorporated by reference.

[X] 852.203–70, Commercial Advertising.

[] 852.209–70, Organizational Conflicts of Interest.

[] 852.211–70, Equipment Operation and Maintenance Manuals.

[] 852.214–71, Restrictions on Alternate Item(s).

[] 852.214–72, Alternate Item(s). [Note: this is a fillable clause.] [] 852.214–73, Alternate Packaging and Packing.

[] 852.214–74, Marking of Bid Samples.

[] 852.215–70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

[] 852.215–71, Evaluation Factor Commitments.

[] 852.216–71, Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–72, Proportional Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–73, Economic Price Adjustment—State Nursing Home Care for Veterans.

[] 852.216–74, Economic Price Adjustment—Medicaid Labor Rates.

[] 852.216–75, Economic Price Adjustment—Fuel Surcharge.

[] 852.219–9, VA Small Business Subcontracting Plan Minimum Requirements.

[X] 852.219–10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside.

[] 852.219–11, VA Notice of Total Veteran-Owned Small Business Set-Aside.

[] 852.222–70, Contract Work Hours and Safety Standards—Nursing Home Care for Veterans.

[] 852.228–70, Bond Premium Adjustment.

[X] 852.228–71, Indemnification and Insurance.

[] 852.228–72, Assisting Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses in Obtaining Bonds.

[X] 852.232–72, Electronic Submission of Payment Requests.

[X] 852.233–70, Protest Content/Alternative Dispute Resolution.

[X] 852.233–71, Alternate Protest Procedure.

[] 852.237–70, Indemnification and Medical Liability Insurance.

[]…