36C25220Q0031-0001000.docx

36C25220Q0031 AMENDMENT 0001

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION

OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADM

INISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and d ate specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 3

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO

MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 09-24-2019 various 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25220Q0031

X x

Amendment to 36C25220Q0031 to add to SOW and pg 42, ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS .

1. Adding a under Technical - (2) c) i. and (2) d) "i. For offerors quoting an equal product, provide an implementation and training plan to include timelines. This plan shall explain how and when software and hardware (if applicable) will be installed at each site indicated in the PWS.

The training plan shall detail how and when training will be provided at each facility."

"d) If offeror quotes software that has already been approved by the VA, Confirmation that offeror’s product i s not in a “Divest” status per https://www.oit.va.gov/services/trm/toollistsummarypage.aspx" Remove page 42 and replace with the revised page 42 attached.

2. Adding to Salient Characteristics: section of SOW. Remove page 12 and replace with revised page 12 attached.

Ashley Johnson

· Patient instructions must be customizable by the document author at the time of document creation allowing for patient specific content. The patient specific content is printed and stored in the patient CPRS NOTE

· Customized form templates must be created by department/use case with configurable form menu options and reminders

· Windows® Active Directory Authentication for improved password management

· Auto creation of users using Windows® Active Directory integration

· End users must be able to select follow up care instructions based on follow up type

· Health content library includes over 5,500 topics in English and Spanish written a 5th -6th grade reading level. Graphics included with some of the topics.

· Inpatient and Ambulatory Stage 1 and Stage 2 ONC-certified for Meaningful Use

· Must meet Joint Commission standards for patient and family education

*If offeror quotes software that has been approved by VA, software must be its most current version and not be in a “Divest” status as of 2019 QTR4. See Department of Veterans Affairs VA Technical Reference Model (VA TRM) at https://www.oit.va.gov/services/trm/toollistsummarypage.aspx *If offeror’s software has not been approved by VA it will need to be evaluated by VA OI&T prior to award/deployment. Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines.

2. SUPPORT SERVICES

Contractor shall provide the following Support Services to the Clement J. Zablocki VA Medical Center, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center as listed herein.

A. Telephone Support: Contractor shall maintain a toll-free (800) number for use by VAMC personnel during the hours of 8:00am – 5:00pm central time. Contractor will make non-business hours Support Services available to Clement J. Zablocki VA Medical Center, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center VAMC as provided herein for resolution of any critical Software defects twenty-four (24) hours per day, seven (7) days per week, and three-hundred-sixty-five (365) days per year. The contractor shall respond via phone and/or other acceptable electronic communication within four (4) hours after notification to the Contractor’s technical support department.

If a problem or malfunction of the software cannot be resolved with technical support via telephone, then the Contractor shall be responsible for sending a service technician to the Clement J. Zablocki VAMC, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center for diagnosis and fix of the problem at no additional charge to the Government.

B. Correction of Defects: Contractor shall respond within two (2) hours to any Clement J. Zablocki VAMC, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center support call, and shall exercise reasonable efforts to correct significant, reproducible software problems that are caused by a defect in an unaltered version of the software. Contractor shall provide updates to Clement J. Zablocki VAMC, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center that contain such defect corrections (“Updates”) that may include changes to Sample Data tables and/or executable program changes.

C. Releases: Contractor shall provide Clement J. Zablocki VAMC, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center any improvements or additions to the functionality of the software (“Release”) at no additional charge to the Government.

D. Documentation: For any “Updates” or “Releases” that are provided by the contractor to the Clement J. Zablocki VAMC, Wm. S. Middleton Memorial Veterans Hospital, Edward Hines Jr. VA Hospital and Tomah VA Medical Center, contractor shall provide two (2) copies of the related documentation. Client shall have the right to make as many copies of the documentation as are necessary to support use of the software. Distribution of maintenance copies shall be accomplished by using an appropriate electronic or printed media.

REVISED WITH AMENDMENT 0001 PAGE 12 of 56

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

Submittal of Quote: Offerors shall submit quote by email to Ashley.Johnson6@va.gov by the solicitation due date. Please limit graphics or excessive large files during quote submission. *VA has a maximum allowable incoming email size limitation including attachments of seven megabytes. Offerors submitting responses via email which exceed seven megabytes shall split their response into multiple email messages so as to not exceed the maximum allowable email size limitation. The VA is not responsible for late responses due to undelivered e-mails that exceed seven megabytes As part of their quote, offerors shall submit the following information:

(1) Price:

a. Complete SCHEDULE OF SUPPLIES/SERVICES AND PRICES/COSTS

b. Fill in SF 1449 blocks 17a, 30a, 30b, and 30c on Page 1.

c. Fill in 1(a) on Page 2.

(2) Technical:

a) Provide documentation showing ability to meet the Salient Characteristics listed in Section 1 of the Statement of Work.

b) Offeror shall provide up to five pages of information to adequately demonstrate the firm’s previous experience in performing services similar to those described in the Statement of Work.

c) Follow the instructions listed in 52.211-6 for Brand name or equal quotes, if quoting an equal product and service.

i. For offerors quoting an equal product, provide an implementation and training plan to include timelines. This plan shall explain how and when software and hardware (if applicable) will be installed at each site indicated in the PWS. The training plan shall detail how and when training will be provided at each facility.

d) If offeror quotes software that has already been approved by the VA, Confirmation that offeror’s product is not in a “Divest” status per https://www.oit.va.gov/services/trm/toollistsummarypage.aspx

NOTE: Responses that fail to submit required information may be considered unacceptable and result in elimination for consideration of award.

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

REVISED WITH AMENDMENT 0001 PAGE 42 OF 56