36C25218Q0270-001.docx

36C25218Q0270

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C25218Q0270 12-07-2017

BOESEN,ROBERT

414-844-4843 12-14-2017 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee

WI

53214-1476 X X 562111 $38.5 Million X N/A X Tomah VAMC (676) 500 E Veterans Street Tomah

WI

54660-3105 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee

WI

53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin

TX

78714-9971 877-353-9791 512-460-5540 See CONTINUATION Page Recycling services for Tomah VAMC Small Business Set-Aside See Continuation Pages $0.00 676-3680162-593-856700-2542 010056190 X x Ashley Johnson Contracting Officer 19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED

INSPECTED

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________________________________ 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER

34. VOUCHER NUMBER

35. AMOUNT VERIFIED CORRECT

36. PAYMENT

37. CHECK NUMBER

FOR

PARTIAL

FINAL

COMPLETE

PARTIAL

FINAL

38. S/R ACCOUNT NUMBER

39. S/R VOUCHER NUMBER

40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE 42b. RECEIVED AT (Location) 42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.219-11 VA Notice of Total Veteran-Owned Small Business Set-Aside. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449, block 18A.)

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

DUNS NUMBER NO. ______________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT: ROBERT BOESEN CONTRACT SPECIALIST

DEPARTMENT OF VETERANS AFFAIRS

GREAT LAKES ACQUISITION CENTER

115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

a. 52.232-33 Payment by Electronic Funds Transfer--System for Award Management.

3. INVOICES: Invoices shall be submitted in arrears in accordance with:

a. 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

b. UPON ACCEPTANCE - MONTHLY

4. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18b):

a. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

b. FACSIMILE, E-MAIL, AND SCANNED DOCUMENTS ARE NOT ACCEPTABLE FORMS OF SUBMISSION FOR PAYMENT REQUESTS.

c. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://ob10.com/us/en/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

d. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@ob10.com <http://VA.Registration@ob10.com/>

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov <http://va.gov/>

5. INVOICES:

a. Payments shall be made monthly in arrears upon receipt of a properly prepared invoice.

b. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@ob10.com or calling 1-877-752-0900 option 2 for Enrollment.

c. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.ob10.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

d. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

e. For questions regarding invoice receipt or payment, please call VAFSC directly at 1-877-353-9791 or email vafsccshd@va.gov

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures. FAR Part 15 will not be used. The procedures in Part 12 used in conjunction with Part 13 allow the Government to procure services resembling those in the commercial marketplace and streamline the procurement process.

SECURITY & PRIVACY CONTROL:

The Authorization & Accreditation (A&A) requirements of VHA Handbook 6500.6 do not apply to this requirement, therefore, a Security Accreditation Package is not required. No A&A or MOU/ISA is required. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

SPECIAL NOTES:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer Robert.Boesen@va.gov no later than TUESDAY NOVEMBER 3, AT NOON CENTRAL. Contracting will issue a consolidated response via solicitation amendment to www.fbo.gov within 2 business days to all parties.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

SITE VISIT:

Offerors shall inspect the site to fully inform themselves of the nature of the work and the conditions under which the work is to be performed. Failure to do so will in no way relieve the successful offeror from the necessity of furnishing any materials or performing any of the work that may be required to complete the work in strict accordance with the true intent and meaning of the specifications without additional cost to the VA.

CONTACT: Andrew Martin at Andrew.Martin7@va.gov , 608-315-0157 FOR APPOINTMENT

ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures. FAR Part 15 will not be used. The procedures in Part 12 used in conjunction with Part 13 allow the Government to procure services and supplies resembling those in the commercial marketplace and streamline the procurement process.

See FAR 52.212-2 Evaluation – Commercial Items, for a description of the factors in addition to price that the VA will evaluate to decide to whom to award a Contract. A best value determination will be made using all factors. This means the VA will not always award to the lowest price. Prospective contractors must furnish the information listed herein with their quotations to ensure they receive full consideration.

B.2 PRICE/COST SCHEDULE

BASE YEAR January 1, 2018 – December 31, 2018

ITEM# DESCRIPTION COST/QTY

Cardboard, Heavy: (est. 76,000 pounds per year):

Twice Weekly Pickup:

Special Unscheduled One Time Pickups

Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per yr):

Weekly Pickup:

TOTAL COST FOR BASE YEAR $____________________________________

OPTION YEAR 1 January 1, 2019 – December 31, 2019

ITEM# DESCRIPTION COST/QTY

Cardboard, Heavy: (est. 76,000 pounds per year):

Twice Weekly Pickup:

Special Unscheduled One Time Pickups

Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per yr):

Weekly Pickup:

TOTAL COST FOR OPTION YEAR 1 $____________________________________

OPTION YEAR 2 January 1, 2020 – December 31, 2020

ITEM# DESCRIPTION COST/QTY

Cardboard, Heavy: (est. 76,000 pounds per year):

Twice Weekly Pickup:

Special Unscheduled One Time Pickups

Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per yr):

Weekly Pickup:

TOTAL COST FOR OPTION YEAR 2 $____________________________________

OPTION YEAR 3 January 1, 2021 – December 31, 2021

ITEM# DESCRIPTION COST/QTY

Cardboard, Heavy: (est. 76,000 pounds per year):

Twice Weekly Pickup:

Special Unscheduled One Time Pickups

Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per yr):

Weekly Pickup:

Special Unscheduled One Time Pickups:

TOTAL COST FOR OPTION YEAR 3 $____________________________________

OPTION YEAR 4 January 1, 2022 – December 31, 2022

ITEM# DESCRIPTION COST/QTY

Cardboard, Heavy: (est. 76,000 pounds per year):

Twice Weekly Pickup:

Special Unscheduled One Time Pickups:

Co-Mingle, Glass/plastic/tin/mix-paper and aluminum cans: (est. 45,000 pounds per yr):

Weekly Pickup:

B.3 STATEMENT OF WORK

STATEMENT OF WORK

FOR

RECYCLING SERVICES OF NON-CONFIDENTIAL MATERIALS

DESCRIPTION OF SERVICES. The contractor is responsible for providing all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform recycling services at the VA Medical Center, Tomah, WI. The contractor is responsible for performing to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors are in Technical Exhibit 1 (TE-1) and collection areas are shown in Technical Exhibit 2 (TE-2) Maps of pickup areas.

1. COLLECTION REQUIREMENTS.

1.1. Routes/Schedules Submittals. The contractor is responsible for establishing vehicle routes and collection schedules to meet the pickup frequency indicated. Routes and schedules must be submitted to the Contracting Officer’s Representative (COR) and must be approved prior to the contractor starting work. No changes are allowed to the schedule or haul route without COR approval. Frequency tables are located in TE-2.

1.2. Unscheduled Collections. The COR may require the contractor to make unscheduled pickups. The pickup is required to be accomplished within 48 hours of notification for pickup need. Estimated amount of unscheduled pick-ups per year is four (4).

1.3. Inclement Weather Schedule. The contractor is responsible for collecting recyclable material during periods of inclement weather. Upon contractor request, in cases of severe weather, the COR may authorize exceptions. When exceptions are granted, the contractor is responsible for making up all missed collections within 24 hours after the severe weather has terminated, unless the COR authorizes additional time.

1.4. Points of Collection. Collection stations for recyclable materials are listed in TE 2. The contractor is responsible for positioning bulk containers for customer ease in depositing recyclables. This may require repositioning of containers from time to time. The contractor is responsible for positioning containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions.

1.5. Collection Container Capacity. Proposed capacity of containers is indicated in TE 2.

1.6. Frequency, Container Size and Points of Collection Changes: The government reserves the right to change the container capacity or the number and/or location of collection stations. The government may also reduce or increase the frequency of collections. Rate charged will be as indicated for the size container and frequency required.

1.7. Government-Approved Containers. Dumpsters in all areas shall be contractor-provided. The contractor is responsible to label in a neat and professional manner all Dumpsters identifying recycling content. All containers will require approval by the COR prior to the contractor starting work.

• Cardboard/Co-Mingle Plastic/Cans/Glass/mixed paper Containers: Toter, 2 yard, 4 yard, 6 yard and 8 yard

1.8. Maintaining Dumpsters and Collection Area. The contractor is responsible for returning the containers to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor will also be responsible for immediately cleaning up any spills, recycling products, and alike or similar scenarios which occur during the servicing of containers. The contractor, whether spilled by the contractor or placed there by VA personnel, shall pick up recycling products within ten feet of the container, during collection.

1.9. Equipment Maintenance. The contractor is responsible for maintaining all contractor dumpsters ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition. They shall remain easily accessible to customers. The contractor is responsible for performing all cleaning, painting, repair and other maintenance tasks off site. Trucks and trailers used for hauling and collecting shall be washed as required to ensure they are free of odor, dirt, debris, and pests.

1.10. Off-Base Recycling. The contractor shall transport and dispose of all recyclable materials at a permitted off-base recycling site selected by the contractor and approved by the COR. The contractor shall market recyclable materials at off-base recyclable processing centers. Recyclable materials shall be in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permits or fees associated with the use of off-base disposal locations or marketing centers.

2. SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These minimums do not relieve the contractor from performing 100% of all work requirements. These thresholds are critical to mission success. Work must be accomplished according to the terms, conditions, and specifications stated in the contract.

paragraphs Performance Threshold

3.1. Privacy Act Documents. The contractor understands and agrees that property obtained under this contract may contain records previously maintained as a system of records subject to the Privacy Act. The contractor is subject to the provisions of the Privacy Act and is responsible for compliance with its provisions with respect to the handling and disposal of protected information.

3.2. HIPAA Compliance:

The contractor is subject to the provisions of the Health Insurance Portability and Accountability Act (HIPAA). It is the contractor’s responsibility to review HIPAA requirements which are available at the following address: www.ahima.org . All documents must be destroyed within 24 hours of receipt and meet HIPAA acceptable destruction methods. Current acceptable methods include: Burning, shredding, pulping and pulverizing.

Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI).

As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (VA). In accordance with HIPAA, the Contractor will be required to enter into a Business Associate Agreement (BAA) with VA.

4. REPORTS/INVOICES/RECORDS:

4.1. Recycling Report. The contractor is responsible for providing monthly reports detailing the total tonnage/poundage of recycling items collected, by commodity. For example: estimated volume of glass, office paper, other paper, cardboard, metal cans, and aluminum cans.

5. GENERAL INFORMATION.

5.1. Materials Preparation. It shall be the contractor’s responsibility to ensure recyclable materials are packaged as necessary to be received at the recyclable processing centers selected. The contractor shall provide all equipment and packaging necessary, to include baling wires/straps, gaylords, etc. The government shall not provide any recycling equipment.

5.2. Quality Control. The contractor is responsible for developing and maintaining a quality assurance program to ensure recycling services are performed in accordance with commonly accepted commercial practices. The contractor is responsible for developing and implementing procedures to identify, prevent, and ensure non-recurrence of defective services.

5.3. Quality Assurance. The government will periodically evaluate the contractor’s performance by appointing an evaluator to monitor performance to ensure services are received. The government evaluator will evaluate the contractor’s performance through intermittent on-site inspections of the contractor's performance and receipt of complaints from facility personnel. The government is responsible for validating customer/facility complaints.

5.4. Hours of Operation.

Normal Hours. The hours for conducting recycle collection will be during the time period agreed upon by the COR, Monday thru Friday. Normal hours of operations at the VAMC are Monday through Friday from 8:00 am to 4:30 pm, excluding holidays.

Federal Holidays observed by VAMC:

Also included would be any other day specifically declared by the President of the United States to be a National Holiday.

When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

5.5. KEY PERSONNEL AND TEMPORARY EMERGENCY SUBSTITUTIONS (AS APPLICABLE)

The Contractor shall assign to this contract the following key personnel: Recycling Services Disposer

a. During the first ninety (90) days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by the individual’s illness, death, or termination of employment. The Contractor shall notify the Contracting Officer, in writing, within 5 calendar days after the occurrence of any of these events and provide the information required by paragraph (b) below. After the initial 90-day period of the contract, the Contractor shall submit the information required by paragraph (b) to the Contracting Officer at least 5 days prior to making any permanent substitutions. The Contracting Officer must approve all substitutions.

b. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The Contracting Officer will notify the Contractor after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.

5.6. Physical Security. The contractor is responsible for safeguarding all government documents as indicated in Section 3. Paper/Document Recycling. All vehicles/trucks utilized for pickup of recycling materials must be properly identified with contractor name.

5.7. Contractor Personnel: Contractor personnel must wear a common uniform or identification with the contractor's name printed in neat and professional manner so as to be easily visible and readable.

5.8. CONTRACTING OFFICER’S REPRESENTATIVE (COR).

Andrew J. Martin at 608-372-3971 EXT. # 60156 is the designated COR. The VA representative(s) of the Contracting Officer will be designated to represent the Contracting Officer in furnishing technical guidance and advice regarding the work being performed under this contract. The foregoing is not to be construed as authorization to interpret or furnish advice and information to the Contractor relative to the financial or legal aspects of the contract. Enforcement of these segments is vested in and is the responsibility of the Contracting Officer

5.9. Contractor Reporting Person

· Contractor -- Provide telephone number(s) to call for your Service Department:__________________________________________

· Provide name(s) of authorized contact person(s):

5.10. Protection of Government Property

During work execution, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces. Accidental splashes shall be removed immediately. Damage resulting from Contractor operations shall be repaired by the Contractor, including painting, refinishing, or replacement (if necessary), at no additional cost to the Government. Contractor shall be responsible to meet all OSHA/Safety requirements in the performance of the work. This shall include but not be limited to taking all the necessary precautions to protect the patients, visitors and/or staff at each location. Contractor shall be held responsible for any injuries and/or damage, which may be caused as a result of the Contractors failure to adhere to these requirements.

5.11. DAMAGE: Extreme caution shall be exercised to prevent damage to the building and its contents. Any damage must be reported to the COR immediately for appropriate action. Any damage caused by the Contractor will be repaired and or replaced to the satisfaction of the VA at the Contractor’s expense.

5.12. Pre-work Orientation

The Contractor shall be responsible to ensure Contractors’ and Sub-contractors’ employees providing work on this contract are: fully trained, completely competent, and approved by the VA to perform the required work as described above.

5.13. Identification, Parking, Smoking, and VA Regulations

The Contractor's FSEs shall wear visible identification at all times while on the premises of the VA Medical Center. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the COR. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Smoking is prohibited on the VA campus except in designated smoke shelters.

Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search.

Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

5. 14. Services Not Covered

A. Any work other than as specified in the contract shall be identified as a non-priced task, and if determined by the Contracting Officer to be within the overall scope of the contract, work shall be added by a modification to the contract.

B. Any work requested that is identified as outside the scope of the contract shall be addressed by the facility as a separate procurement.

5.15. SPECIAL QUALIFICATIONS. The contractor is responsible for ensuring all employees possess all required licenses for operating all equipment used in the execution of this contract.

6. TECHNICAL EXHIBITS.

1. Estimated Workload Data

2. Task & Frequency Tables

TECHNICAL EXHIBIT 1 (TE-1)

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

(5) 4 Yard, (2) 6 Yard, (4) 8 Yard

TECHNICAL EXHIBIT 2 (TE-2)

TASKS & FREQUENCY TABLE

RECYCLING COLLECTION

SIZE IN CY

FREQUENCY

**Co-Mingle = Glass/plastic/tin/aluminum cans/mixed paper

All Dumpsters to be provided by the contractor.

The government may add or delete to this list at a later date, if it should become necessary to meet recycling needs or streamline the recycling program.

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR

RECYCLING SERVICES

INTRODUCTION

This Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this SOW. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Service Delivery Summary (SDS) in the maintenance contract.

The QASP provides a systematic method to evaluate the services the contractor is required to furnish.

This QASP is based on the premise the government desires to maintain a quality standard in operating, maintaining, and repairing facilities and that a service contract to provide the service is the best means of achieving that objective.

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is quality assurance to ensure contract standards are achieved.

In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR

RECYCLING SERVICES

SURVEILLANCE: The government evaluator will evaluate the services required by each delivery/service order to ensure compliance.

STANDARD: One (1) customer complaints are permitted each month. If more than 1 customer complaints are received the QA shall notify the contracting officer for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions-Commercial Items (Sept. 2005) or the appropriate Inspection of Services clause.

PROCEDURES: The government evaluator will conduct monthly reviews of the contractor's reports and records to ensure they adequately reflect the quantity of refuse disposed and materials recycled by commodity.

Any Base employee who observes unacceptable services, either incomplete or not performed, for any of the above service items should immediately contact the government evaluator, who will complete appropriate documentation to record the complaint. The evaluator will consider the customer complaint valid upon receipt from the customer. The evaluator should inform the customer of the approximate time the defect(s) will be corrected and advise the customer to contact the evaluator if not corrected. The evaluator will consider customer complaints as resolved unless notified otherwise by the customer. The evaluator shall verbally notify the Contractor’s Quality Control Inspector (QCI) to pick up the written customer complaint. The QCI will be given two hours after verbal notification to correct the unacceptable performance. If the QCI disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the QCI will notify the evaluator. The evaluator will conduct an investigation to determine the validity of the complaint. If the evaluator determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The evaluator will retain the annotated copy of the written complaint for his/her files. If after investigation the evaluator determines the complaint as valid, the evaluator will inform the QCI and the QCI will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. However, a defect in Contractor’s Quality Control program will be recorded for QCI’s failure to recognize a valid customer complaint. The QCI shall return the written customer complaint document, properly completed with actions taken, to the evaluator, who will file the complaint for monitoring future recurring performance.

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment…