36C25026Q9757.docx

SUBJECT*

Ambulance Service (Columbus) Start Date 7/1/2025 Base 4 ordering periods

GENERAL INFORMATION

SET-ASIDE

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Dayton VA Medical Center 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337

POINT OF CONTACT*

Contracting Officer Robert Bolcavage robert.bolcavage@va.gov

PLACE OF PERFORMANCE

Chalmbers P. Wylie VAACC

420 N. James Rd

Columbus Ohio

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

The Department of Veterans Affairs is conducting Market Research for the requirement of Ambulance Service under NIACS code 621910 and Product Service Code V225. If you are interested in submitting a quote after the RFQ has been published to SAM.gov please complete the following. Failure to provide any of the following will result in your response being rejected from data composed for our market research.

1) Prime Vendor’s Name

2) Prime Vendor’s UEI

3) Prime Vendor’s Cage code

4) ACTIVE Social economic set-asides

5) Does the Prime Vendor have an EMFTS license.

6) Will a Subcontractor be used in the requirement.

Sources Sought Notice Sources Sought Notice Note: A EMFTS license is a requirement to operate in the state of Ohio. We are a federal agency and we work on federal land but provide services to/from other clinics and medical centers on public and private property. We have had a number of protest in the past over the requirement of the EMFTS license and everyone has been decided in the Governments Favor.

Sources Sought Notice

1. Purpose: The Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC) (hereafter CPWVACC), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted non-emergency ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT) or Critical Care Transport (CCT) services. The contactor shall make these ambulance services available to the VA as needed, 24 hours a day, seven days a week (24/7), including weekends and holidays.

2. Background: The (Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC)) main campus is located _ (at 420 North James Road, Columbus, Ohio 43219) __., serving over _42,000_______ veterans, primarily from the _Central Ohio_________ area and it’s ___four___ Community-Based Outpatient Clinics. The hospital has __zero_ inpatient beds and over 504,000 outpatient visits a year. Veterans served within this facility lives within the following counties and zip codes

WYANDOT:

43351 43323 43330 43337 43351 43359 44844 44849 44882 45843 43316

MARION:

43341 43322 43301 43302 43306 43315 43322 43326 43332 43335 43337 43341 43342 43344 43356 44833

MORROW

43003 43011 43019 43314 43315 43317 43320 43321 43325 43334 43338 43349 43350 44813 44833 44903 44904

UNION:

43007 43016 43029 43036 43040 43041 43045 43060 43061 43064 43067 43077 43084 43302 43340 43344 43358

MADISON:

43029 43044 43064 43119 43140 43143 43151 43153 43162

FRANKLIN:

43002 43221 43004 43222 43016 43223 43017 43224 43026 43225 43054 43226 43064 43227 43068 43228 43069 43229 43081 43230 43085 43231 43109 43232 43110 43233 43119 43235 43123 43236 43125 43251 43126 43260 43137 43266 43140 43268 43146 43270 43147 43271 43165 43272 43194 43279 43195 43287 43199 43291 43201 43202 43203 43204 43205 43206 43207 43209 43210 43211 43212 43213 43214 43215 43216 43217 43218 43219 43220

DELAWARE:

43003 43011 43015 43017 43021 43031 43032 43035 43040 43061 43065 43066 43074 43082 43086 43240 43334 43344

43356AS

MORGAN:

43724 43728 43731 43756 43758 43787 45711 45715 45732 45786

KNOX:

43005 43006 43011 43014 43019 43022 43028 43037 43048 43050 43080 43822 43843 43844 44628 44813 44822

LICKING:

43001 43822 43008 43830 43011 43760 43013 43746 43018 43023 43025 43027 43030 43031 43033 43054 43055 43056 43058 43062 43068 43071 43073 43076 43080 43093 43721 43739 43740

PERRY:

43076 43107 43138 43148 43150 43730 43731 43739 43748 43760 43761 43764 43766 43777 43782 43783 45732

3. Scope/Requirements

Types of Ambulance Service

The contractor shall provide all Advanced Life Support (ALS) ambulance service and all Basic Life Support (BLS) ambulance service, 365 days per year, as required in accordance with the terms and conditions contained herein. The contractor shall furnish vehicles sufficient to provide full and complete coverage for pick-up and delivery of all veteran patients requiring transport by ambulance to/from the Chalmers P. Wylie VA Ambulatory Care Center (VAACC) at 420 North James Road, Columbus, Ohio 43219 and to the locations specified herein. Business hours/days are defined as the time of 5:00am to 9:00pm, Monday through Friday, except Federal holidays, Weekends and Holidays 5:00am to 9:00pm.

Pick-up and deliveries will also be required from community hospitals and VA facilities within and outside the service area to include the patient’s residence as requested by the COR in accordance with the procedures specified within this PWS. The trip rate provided in any category shall be all-inclusive regardless of time of day as agreed to in the price schedule of the resultant award.

Contract and Task Order Execution: The government intends to award a single-award indefinite-delivery indefinite quantity (IDIQ) type contract for the effort specified herein. Upon award of the IDIQ contract, the government intends to issue a task order for ALS and BLS ambulance transportation for the Base Period (A) as specified in the price schedule for the state of Ohio. The government reserves the right to issue or not issue a task order for any (or all) of the optional scope specified herein for ALS and BLS transportation to, from, and within the State of Ohio as deemed appropriate by the government which include the following: OY2

Task Order Issuance (Base and Option Periods): The base and option periods identified in the SCHEDULE OF SERVICES - PRICE SCHEDULE shall be exercised, if the government decides to exercise these periods as specified herein, through the issuance of a task order for the entire effort that is exercised.

Authority to award this effort is in accordance with FAR Part 13.5 (Simplified Procedures for Certain Commercial Items).

Transport of Miscellaneous Items with the Patient The Contractor may also be required to transport patient luggage, medical records, medication, and comfort items from pickup points to destination at no additional cost to the Government. Luggage to be transported will be restricted to suitcase and valise types. When patients are transported to the Chalmers P. Wylie VA Ambulatory Care Center (VAACC), the destination is deemed to be the ER, Admissions, the clinic, or service within the hospital, or directly to the ward as instructed by VA Staff.

Contractor Personnel: Contractor personnel shall be courteous and always conduct themselves in a businesslike manner while providing services under this contract.

Driver Qualifications Emergency Medical Technicians (EMTs), Critical Care Transport Paramedics (CCTPs) & Other Personnel

Chalmers P. Wylie VA Ambulatory Care Center (VAACC), reserves the right to restrict any contractor employee from performing services under this contract who does not meet the required qualifications for the services they are required to perform, and who violates Federal, State or local regulations, or are identified as a potential threat to the security, safety, health and/or operational mission of the VA and its veteran population. The restriction of such contractor personnel shall not relieve the contractor from performing all the required services, in accordance with all terms, conditions, and schedule contained herein.

The contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract

EMTs, CCTPs and other medical personnel (as applicable) shall at all times meet the qualifications specified in this contract as well as all applicable federal, state, and local government laws, regulations, and standards. EMTs, CCTPs and other medical personnel (as applicable) shall be certified, licensed, or otherwise officially recognized by the local, state, or regional government or public entity where the emergency service is operated or by which it is governed.

The contractor personnel performing services for the VA, shall at all times conduct themselves in a professional manner, and be identified by having the company name, and employee name affixed to the uniform. The Contractor shall be responsible for furnishing all vehicles, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist. The contractor personnel shall not smoke/play loud music originating from any device in vehicles while transporting VA patients.

The contractor shall employ personnel who are fluent in English. They need to be able to speak and understand English in order to transport the patients successfully.

Staff will ensure that the patient is secured to the stretcher/cot, and that the stretcher/cot is secure in the back of the ambulance before the vehicle is in motion.

Each driver shall:

Possess a driver’s license that is valid for the class of vehicle driven and, if required under Ohio Statutes (or other state equal), evidence of a special transportation service vehicle permit or endorsement issued by the commissioner of public safety in accordance with all applicable state and local laws, rules, regulations and procedures as appropriate.

Be at least 18 years of age and have not less than one year of experience as a licensed driver; and For the past three years:

· Have not had a driver’s license canceled or suspended under Ohio Statutes (or other state equal).

· Have a driving record clear of convictions for operating a motor vehicle or motorcycle without insurance as required by Ohio Statutes (or other state equal).

· Have a driving record clear of convictions for driving a motor vehicle without a valid current license for the class of vehicle driven; and

· Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance under Ohio Statutes (or other state equal).

· Have a clear record of criminal convictions of crimes or pending criminal indictments against people, and crimes or anticipatory crimes reasonably related to providing special transportation services. This must be documented by a formal background check.

If the contractor wishes to add or replace personnel throughout the life of the contract, it shall provide evidence of required training, certifications, licensing, and any other qualifications to the Contracting Officer’s Representative (COR) for review.

All ambulance drivers shall have a valid driver’s license, in accordance with Federal, State and local government requirements for their place of operation for the services they perform, be capable of administering oxygen and shall have successfully completed the standard and advanced first aid course of the American Red Cross or U.S. Bureaus of Mines or equivalent and be capable of providing necessary medical assistance to the attending emergency medical technician or paramedic. If the contractor wishes to add or replace drivers throughout the life of the contract, it shall provide a valid driver’s license to the COR.

CCTPs shall have met all state requirements for the tier in which they are performing services in (I, II, III). Proof in the form of a current certificate for the successful completion of such must be provided to the COR upon request.

Emergency Medical Technician (EMT) and Paramedic Qualifications. All EMT and Paramedic contractor personnel providing services under this contract shall have the following qualifications, in addition to those required by Federal, State, and Local Government:

The contractor shall have completed all training required in accordance with the standards published by the Department of Health and Human Services with a minimum curriculum of 150 hours or equivalent including an in-hospital training period. Such training programs must also be acceptable under the regulating requirements for local EMS Systems supported by DHHS under PL 93-154, Federal Register 39:24304. (1974).

The contractor shall submit evidence of equivalent training program, which has been successfully completed, to the Contracting Officer.

The contractor shall be certified, licensed or otherwise officially recognized by the local, state of regional government or public entity where the emergency ambulance service is operated or by which it is governed.

The contractor shall attend all refresher continuing education, or advanced training programs as required by the local or state government entity in which service is rendered. In no instance shall this be less frequent than every two (2) years. Such refresher training shall be equivalent to that developed by the Department of Transportation, National Highway Safety Administration.

EMT Protocol - The contractor shall ensure that the Chalmers P. Wylie VAACC approved EMT protocol for this contract is maintained with the current state of Ohio certification at all times during the performance of this contract. The EMT protocol requirements for this contract are summarized as follows:

EMT Protocol | Evaluation Criteria for Award Determination | Offers (or Quotations): Each offeror shall submit a complete copy of their state of Ohio certified EMT protocol in its entirety to include drug list with their offer (or quotation). The government reserves the right to enter discussions with any offeror (or offerors) that submits a state of Ohio certified EMT protocol that does not meet the patient care needs of the Department of Veterans Affairs. The government shall review each offeror EMT protocol to determine if each is technically acceptable in accordance with the evaluation factors/criteria provided in this solicitation.

EMT Protocol | Contract Administration: The contractor is not authorized to make any changes to VAACC approved EMT protocol submitted in the offer (or quotation) utilized to award of this contract. Any changes requested by the contractor to the VAACC approved EMT protocol for this contract must be first be submitted to the government Contracting Officer for review/approval as appropriate prior to certification by the state of Ohio.

EMTs, CCTPs, and other contractor personnel as applicable must pass the Contractor’s background check and must not have been convicted of (or have any pending charges for) a felony for the past five years. Personnel (and Contractor) must report any new or additional charges or convictions if they arise during the course of performance under this contract so VA can review them and determine whether the employee in question needs to be discharged of his or her duties until the matter is adjudicated.

Ohio EMS Scope of Practice - The contractor shall ensure that all contractor personnel are fully compliant with the state of Ohio EMS Scope of Practice:

· http://www.publicsafety.ohio.gov/links/ems_Guidelines-Emergency-Medical-Responders.pdf

· http://www.publicsafety.ohio.gov/links/ems_Guidelines-Procedures-Manual.pdf

· http://www.ems.ohio.gov/

· http://codes.ohio.gov/oac/4766-2

PASSENGER TRANSPORTATION

It is understood that the patient plus one (1) additional passenger, family member or care giver at the discretion of the transport crew to be transported on a trip, will be based on the size of the vehicle and authorization by VAACC.

Drivers and passengers shall use seat belts/securement devices at all times.

There shall be no smoking by the driver, attendants, or passengers while in the vehicle or on the VAACC grounds unless in a designated smoking area.

The contractor is required to provide “through the door service” for patients to and from their designated appointments. Through the door service” is defined as patients being picked up either on the ward, in their homes, in their clinic or at other stated areas and taken to their stated destination or appointment with proper transfer of patient care to an equal or higher level of care. On the return trip, the contractor will return the patient to either the designated ward, inside his/her home, or to other stated areas.

No unauthorized stops shall be permitted. An unauthorized stop is any stop not necessary for patient care. In the event an emergency arises while in transit, the contractor shall transport the patient to the closest facility that can mitigate the emergency.

The contractor shall be required to transport non-ambulatory veterans on gurneys and litters who are not in need of emergency transportation or medical attention.

Upon delivery or pick-up of a patient, the contractor shall log in the patient on a log sheet at the location designated at the facility. The contractor shall provide the following information on the log sheet: Patient name, Last four of the patient's Social Security Number, Time of delivery or pick-up, Point of origin or destination, and Name of Contractor personnel picking or delivering patient.

If a VA beneficiary being transported declines to be properly secured or removed the securement devices himself/herself, the driver will notify the Contracting Officer’s Representative (COR) of this fact prior to departure. The contractor is not required to transport any VA beneficiary who refuses to be properly secured while being transported. In the event that the beneficiary refuses to be properly secured, they shall be returned back into the building which they came from.

An authorized official of the VAACC, either the designated COR or COTR(s), in the best interest of the patient may allow one (1) relative (or concerned other individual as authorized) to accompany the patient at no additional cost to the Government. The relative (or concerned other individual as authorized) shall be transported home with the beneficiary if approved by an official of the VA Medical Center. The beneficiary will also be allowed to carry with her or him one (1) bag of luggage during his or her transport. Prior to contract performance, the Contracting Officer shall provide the contractor with a list of names (or position titles) and phone numbers of authorized Government COR personnel who may request services. This list will be updated and submitted to the contractor as changes occur. Services rendered in response to requests from other than authorized personnel shall be at the risk of the contractor and any costs related thereto shall be borne by the contractor.

The contractor is required to notify the COR of any unusual events, including but not limited to accidents, safety problems and deviations in transportation that occur and involve any VA beneficiary being transported under this contract. This notification will be made within 15 minutes by telephone to the COR and AOD during normal working hours. A written report using email or company letterhead of the event will be delivered to the COR within 24 hours. Failure to comply with this provision may be grounds for default.

The patient pick-up/drop-off location at Chalmers P. Wylie VAACC for scheduled appointments will be the respective appointment location. The patient pick-up/drop-off location for any CBOC will be the main entrance of that the respective CBOC. If waiting time is necessary, the vehicle must park in the appropriately designated general parking lot areas.

The patient may bring with her or him up to three (3) liters of oxygen. The contractor shall be responsible for providing adequate and safe storage of the oxygen tanks during transport.

If or when patient’s medical records are transported, the contractor shall ensure that Health Insurance Portability and Accounting Act (HIPAA) guidelines are followed.

Patients will be entitled to transport one certified trained service animal. No pets are to be transported at any time. A. VHA Directive 1188, Animals on Veterans Health Administration (VHA) Property, dated August 26, 2015.

HOURS OF PERFORMANCE AND RESPONSE TIMES

a) Hours of Performance: This is a full-service contract 365-days per year designated times and days mentioned within. The contractor shall provide all ALS/BLS services as stated in the performance work statement for veteran beneficiaries, when requested by the VA.

The contractor shall furnish and maintain vehicles so as to ensure timely pick-up and delivery service to all veterans serviced by the VA.

b) Response Time:

The contractor shall respond to all calls for ambulance transport service by being on-site at the designated VA facility within 1 hour after notification. STAT notifications require a 20-minute response time. Should the time period for pick-up, stated herein, be physically impossible due to location of veteran beneficiary, the Contractor shall contact the appropriate individual at the VA (from a list of extensions which shall be provided to the Contractor from the PBS department and the CBOC locations) and proceed to inform him/her of the anticipated time required for pick-up and delivery of said patient.

The contractor shall provide and respond to each call in accordance with all Federal, State, and Local regulations governing dispatch of emergency medical (ambulance) vehicles and medical care of on-board patients, to include the use of sirens and other measures to ensure timely arrival at the designated location.

c) Electronic Transmissions: The contractor shall at all times during the contract period have on his/her premises both the ability to receive, read, and transmit emails to and from the VA and a functioning fax machine to communicate with the VA. If PII or PHI is to be transmitted, an approved encrypted email must be used.

10. CONFORMITY TO REGULATIONS

a) The contractor and his/her operators shall conform to all Federal, State and local regulations governing the performance of contracted services.

b) VAMC facilities have been designated NO SMOKING areas in their entirety. Individuals found in violation of this no smoking policy may be subject to a $50.00 federal citation for disregarding posted safety rules and regulations. Furthermore, the contractor may be directed to stop work. The contractor is to notify all of his/her employees and/or sub-contractors of this strict enforcement policy.

c) The contractor must have the appropriate permits/licenses to perform the required services.

d) All services provided by the contractor shall comply with applicable current laws, regulations and standards of the appropriate regulatory body.

16. NUMBER OF PATIENTS

The contractor shall not exceed vehicle capacity for the patient and one (1) passenger transported in vehicles.

Contractor Equipment, Vehicles, and Inspection

Ambulances shall meet all applicable federal, state, and local regulations and specifications, including but not limited to licensing, registration, and safety standards.

The VA reserves the right to inspect the contractor’s equipment and vehicles or require documentation of compliance with state laws, rules, regulations, and guidelines governing emergency medical transport vehicles (ambulances). VA inspections of contractor equipment do not constitute a warranty or guarantee that the contractor’s vehicles and equipment are properly maintained. The VA reserves the right to restrict the contractor’s use of equipment and vehicles in the performance of this contract which are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performance in accordance with the contract nor necessitate additional cost to the VA.

Vehicles shall be clean and maintained in good repair in accordance with manufacturer’s instructions.

The contractor shall not borrow or exchange supplies, equipment, and/or medications with the VA. Equipment attached to or in use by the patient at time of pick-up may remain with the patient during transport to ensure continuity of care. Medical Control Authorities are responsible for maintaining and supplying medication during patient transport. All VA equipment and unused medications must be returned to VA during patient drop-off or as promptly as feasible within 24 hours.

The contractor shall furnish all linen required for patient transport at no additional cost. Linen shall not be exchanged with linen belonging to (Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC)) or its CBOCs/Marion, Newark, Zanesville, Grove City.

The contractor must be capable of transporting the drugs and/or equipment as required by the patient as listed in Attachment A Specialty Care Transport (SCT) or Critical Care Transport (CCT) Capabilities Confirmation. The contractor shall have the appropriate medications, including Specialty Care and Critical Care Transport, if necessary, based on the EMS region the ambulance provider is functioning in.

The contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract.

The contractor personnel performing services for the VA, shall, at all times, conduct themselves in a professional manner, and be identified by having the company name, and employee name affixed to the uniform. The Contractor shall be responsible for furnishing all vehicles, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist. The contractor personnel shall not smoke/play loud music originating from any device in vehicles while transporting VA patients.

Each driver shall possess a driver’s license that is valid for the class of vehicle driven. Evidence of a special transportation service vehicle permit, or endorsement issued by the commissioner of public safety.

· Be at least 18 years of age and have not less than one year of experience as a licensed driver; and

· For the past three years:

· Have not had a driver’s license canceled or suspended.

· Have a driving record clear of convictions for operating a motor vehicle or motorcycle without insurance.

· Have a driving record clear of convictions for driving a motor vehicle without a valid current license for the class of vehicle driven

· Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance.

The contractor personnel will ensure that the patient is secured to the stretcher/cot and that the stretcher /cot is secure in the back of the ambulance before the vehicle moves.

Ambulance drivers shall have a valid driver’s license, in accordance with Federal, State, and local government requirements for their place of operation for the services they perform, be capable of administering oxygen and shall have successfully completed the standard and advanced first aid course of the American Red Cross of U.S. Bureaus of Mines of equivalent and be capable of providing necessary medical assistance to the attending emergency medical technician or paramedic.

Emergency Medical Technician (EMT) and Paramedic Qualifications: EMT’s and Paramedic’s providing services under this contract shall have the following qualifications, in additions to those required by Federal, State, and Local Government:

· Have completed training in accordance with the standards published by the Department of Health and Human Services with a minimum curriculum of 150 hours or equivalent including an in-hospital training period. Such training programs must also be acceptable under the regulating requirements for local EMS Systems supported by DHHS under PL 93-154, Federal Register 39:24304. (1974).

· Shall be certified, licensed, or otherwise officially recognized by the local, state of regional government or public entity where the emergency ambulance service is operated or by which it is governed.

Period & Place of Performance

This contract’s ordering period shall be effective from Date of Award through 7/1/2031.

The Place of Performance is variable and may occur within the state of Ohio ambulance services may be required to or from locations including, but not limited to the following:

(Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC)) VA Medical Center to include specific Atrium Clinics, Emergency Department, pavilions, or out-buildings on the (Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC)) campus. The (Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC)) address is: 420 North James Road, Columbus, Ohio 43219.

(Chalmers P. Wylie Veterans Administration Ambulatory Care Center (VAACC) Community-Based Outpatient Clinics (CBOCs):

Other VA Medical Centers, Hospitals, or CBOCs within Veterans Integrated Service Network (VISN) 10 including, but not limited to:

Other Non-VA Medical facilities and Community Care facilities as authorized by the VA.

Veteran’s residence.

Local airports including: John Glenn Columbus International Airport, Rickenbacker International Airport

Quality Control Plan

Quality Control

The contractor shall maintain a Quality Control Plan (QCP) that contains, at a minimum, the following:

A description of the company’s organizational structure including a description of the roles and responsibilities of management and supervisors.

A description of the methods to be used by the contractor for identifying and preventing deficiencies or problems in the quality of service.

A description of the specific steps the contractor will take for corrective action if needed if a deficiency or problem in the quality of service occurs.

A description of the company’s records and tracking system used to identify up-to- date background checks, applicable certifications and tests, and training of each employee performing services under this contract.

A description of the method used to provide on-time ambulance services to meet the requirements of this contract (24/7 availability and up to 4 simultaneous transports in accordance with PWS 4.5.1.7).

A description of the methods used to identify and prevent radio communication breakdowns and a detailed procedure for alternative communications in the event of electronic and mechanical breakdown of vehicle two-way radios.

CONTENGENCY PLAN: (In case VetRide Vendor Portal is down) A description of the method/system used to log all requests for service. The contractor shall confirm that the log indicates the date and time of service call, actual time of pick-up versus the scheduled time, name of patient requiring services, designated pick-up and delivery points, mileage, and actual waiting time at pick-up and delivery points if waiting charges are claimed. The contractor shall confirm the log will be sent to the COR monthly.

The Government will evaluate the contractor’s performance under this contract to ensure that the contractor’s QCP is adequate, and that quality is achieved through a Quality Assurance Surveillance Plan (QASP).

The Government shall prepare a QASP after contract award derived from the PWS and contractor’s submitted quality control plan. The QASP is a “living document” and the Government may review and revise it at any time. However, the Government shall coordinate changes to the QASP with the contractor.

The QASP will specify the work requiring surveillance and the Government’s method of surveillance.

Minimum Performance Standards

The contractor shall maintain performance standards in accordance with the standards outlined in the table below. Failure to meet the Acceptable Quality Levels (AQL) may result in termination of the contract.

The QASP will include the standards below as well as others derived from the successful offeror’s quality control plan.

Reference

Provide on- time ambulance services

orders

of monthly invoices/reports

Wage Rates Wage Determination(s) as listed in Section D in this solicitation are applicable to any resulting contract.

The contractor certifies by signature on this offer that the salaries to be paid workers involved in the performance of the contract are equal to or greater than those specified in the attached Wage Determination(s).

The Department of Labor has held that contractors must pay their employees the Service Contract Act waged while they are driving both to and from destinations for the VA. The Wage Determination is attached in Section D.

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