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36C25023Q0012

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25023Q0012 09-19-2022 Chad Kemper 937-268-6511 x4541 10-07-2022

2 PM

EDT

36C250 Department of Veterans Affairs Network Contracting Office (NCO) 10 3140 Governors Place Blvd. Suite 210 Kettering OH 45409-1337 X 722310 $41.5 Million N/A X 36C553 Department of Veterans Affairs John D Dingell VA Medical Center 4646 John R Street Detroit MI 48201 36C250 Department of Veterans Affairs Network Contracting Office (NCO) 10 3140 Governors Place Blvd. Suite 210 Kettering OH 45409-1337

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page The contractor shall provide all supplies, equipment, and personnel necessary to prepare, deliver, and serve meals in a cafeteria style setting to veterans at the John D Dingell VA Medical Center Domiciliary Residential Rehabilitation Treatment Program Center (JDDVAMC/DRRTPC).

Contract shall be issued as a five-year IDIQ funded yearly via new task orders. All invoices must be submitted via Tungsten - https://authentication.tungsten-network.com/login A ll questions must be submitted by email only to chad.kemper@va.gov , and must be received no later than 12PM Local time on September 30, 2022.

Subject to Service Contract Act WD # 2015-4839 rev 18 for Wayne County, Michigan. Current wage determinations are listed in C.9 below for: 07130 - Food Service Worker.

Download at: www.sam.gov by searching Wage Determinations This procurement is being conducted under FAR 13.

See CONTINUATION Page X X X Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
B.2 PERFORMANCE WORK STATEMENT4
B.3 PRICE/COST SCHEDULE16
SECTION C - CONTRACT CLAUSES22
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)22
C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)27
C.3 52.216-18 ORDERING (AUG 2020)28
C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)28
C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)29
C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)29
C.7 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)30
C.8 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND COMPLIANCE (JUL 2018)31
C.9 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)32
C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2022) (JUL 2020) (DEVIATION)32
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS40
SECTION E - SOLICITATION PROVISIONS41
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)41
E.2 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS45
E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)49
E.4 52.216-1 TYPE OF CONTRACT (APR 1984)49
E.5 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)49
E.6 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)52
E.7 52.233-2 SERVICE OF PROTEST (SEP 2006)53
E.8 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)54
E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2022) (JUL 2020) (DEVIATION)54

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Company Name: ________________________________________________

Point of Contact: ________________________________________________
Email: ________________________________________________________
Telephone: ____________________________________________________
SAM EUI #: ____________________________________

CAGE: ____________

Tax ID #: ____________________________________

b. GOVERNMENT: Contracting Officer 36C250 Jennifer Johnson / Jennifer.Johnson18@va.gov 734-222-4283 Or any warranted NCO 10 Contracting Officer as assigned. Contract Specialist 36C250 Chad Kemper / chad.kemper@va.gov / 937-268-6511 x4541 or any NCO 10 Contract Specialist as assigned

Department of Veterans Affairs Network Contracting Office (NCO) 10 3140 Governor’s Place Blvd. Suite 210 Kettering, OH 45409-1337

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[ ]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [x] Monthly in arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin, TX 78714-9971

B.2 PERFORMANCE WORK STATEMENT

I. Scope and Purpose

A. The contractor shall provide all supplies, equipment, and personnel necessary to prepare, deliver and serve meals in a cafeteria-style setting to veterans as described below for the residents of the John D. Dingell VA Medical Center Domiciliary Residential Rehabilitation Treatment Program (JDDVAMC/DRRTP) hereafter referred to as DRRTP. This program is currently located off campus at the follow location:

Conner Creek Village 4777 E. Outer Drive Detroit, MI 48234

i) The Domiciliary is currently in the process of moving and is expected to change locations early in the base year of the contract. Veterans may be placed in both facilities during this time and meals shall be expected to be delivered to both locations. Throughout the course of the agreement, the Contractor shall continue to provide the agreed upon services if the location remains within the city limits of Detroit. The location of the new Domiciliary is:

VALOR Center 3245 East Jefferson Detroit, MI 48207

B. Meals shall be provided three times per day, and they shall meet the nutritional needs of the veterans served by the DRRTP as defined in the description of work in Section II. The resident census is expected to fluctuate but the expected daily census is approximately 30-50 residents.

C. The facilities do not have a fully functional cafeteria. The limited capabilities include warming functions, refrigeration, dishwasher, and hot/cold serving tables. If a fully functional cafeteria becomes available, a contract modification will be considered to change the location where services are provided and adjust the contract price accordingly.

Meals shall be delivered to the respective facility with enough time to provide set up (if needed) to meet the mealtime standards in section “Required Time Frames” below. The meals are to be brought in through the kitchen receiving area and into the kitchen worktable. At this time, due to COVID protocols, VA staff will distribute the meals. Once protocols are lifted, line cafeteria serving may be provided.

II. Description of the Work

A. Meals as described below, shall be served within the VALOR Center facility and/or Conner Creek Village facility, and provided to the Veterans in a cafeteria style setting as stated below. The preparation shall occur in a kitchen fully licensed by the Wayne County Health Department.

B. Breakfast shall consist of a hot breakfast served Sunday through Saturday on all federal and non-federal holidays. Lunch shall be served Monday through Sunday with a full lunch delivered for the residents eating at the DRRTP and boxed lunches provided for those who will be off-site at lunch time. A full dinner shall be served Monday through Sunday and boxed dinners shall be available for ordering by VA residents unable to return in time for dinner. Themed dinner meals shall be provided on the following Holidays: New Years, Memorial Day, The Fourth of July, Veteran’s Day, Thanksgiving and Christmas – consultation with DRRTP will take place to determine the meal content on these occasions.

C. Definitions:

a) Full Dinner – This is defined as a full meal prepared by the vendor and served in a cafeteria style setting based on the nutritional needs of the Veterans.

b) Boxed Dinner – This is also a full meal but is prepared in a “to-go” fashion so that our Veterans can take their dinner with them to work and other Vocational Rehabilitation assignments.

c) Themed Dinner -Full dinner that is only served once per year based on the holiday. Example: for Thanksgiving dinner, the Contractor shall provider Oven-baked Turkey and sides that meet nutritional requirements.

D. All meals shall meet USDA RDA requirements with a fat content of 30% or less.

E. The contractor shall have a registered Dietitian on staff to develop menu cycles for Veterans with special dietary needs.

F. At each meal, the contractor shall provide sufficient quantities of appropriate condiments as requested by the Domiciliary leadership team. Contractor shall supply a daily inventory checklist listing type and amounts of condiments supplied. Daily inventory of type and amounts of condiments supplied to DRRTP will be verified by nursing staff. Basic condiments should include salt, pepper, sugar, sugar substitute, creamer (regular and flavored), variety of salad dressings, mayo, ketchup, mustard, relish (sweet and dill), barbecue sauce, hot sauce, chicken wing dips.

G. The individual trays used by residents to carry their plates and drinks shall be placed in the designated area for contractor pick-up and processing. Trays must be made of a hard-plastic material, Styrofoam is not acceptable. The government will not provide the trays.

H. The contractor shall provide a copy of the menu cycle and tally sheets at least two weeks in advance of project start-up to the Chief, DRRTP and Contracting Officer Representative (COR). The contractor shall furnish to the Chief, DRRTP and COR, in advance, a varied, full hot breakfast, bagged lunch and dinner menu, full dinner menu with at least a four-week meal cycle (meals must not be repeated during the cycle). No significant changes to the menu are permitted without the approval of the Chief, DRRTP. These changes shall be presented to the Chief, DRRTP within 24 hours of the change. The menu for the regular meals and the restrictive diet meals will be reviewed and approved in writing by a John D. Dingell VA Medical Center Registered Dietician or designee

I. Contractor shall provide snacks to DRRTP Residents. These snacks should be rotated on an ongoing basis and made available between all meals. These snacks should be restocked daily. The Contractor shall provide enough snacks to serve two snacks per Veteran each day. At least three different snacks must be provided daily, one of which must be fruit. These snacks should be rotated each week to provide variety. Each type of snack should not be used for more than 7 calendar days and the same snack cannot be used in consecutive weeks. This is a residential setting and as such, snack periods do not exist. Provided snacks

Recommended snacks include Fruit, peanut butter crackers, string cheese, unsalted/unsweetened nuts, cheese crackers, protein bars, popcorn, Greek yogurt, and hard-boiled eggs.

J. The contractor shall designate a person who shall provide oversight to individuals working on this contract to ensure all requirements are met. This person shall be the point of contact for the VA.

K. The contractor shall be responsible for washing and sanitizing these individual trays, dishes, and utensils. The contractor shall prepare clean food trays, individual trays, and carts wrapped in plastic to ensure no contamination during transport to serving area. All plastic plates, glasses, cups, and cutlery shall be in covered containers or plastic wrap to ensure cleanliness is maintained during transportation to serving area.

L. The contractor shall serve/distribute the meals during at designated meal periods defined in Part V. The contractor must record which residents receive which meals when they are served.

The contractor shall supply disposable plates, cutlery, straws, glasses, and cups in sufficient quantities to meet each meal demand.

M. The contractor shall meet or exceed the nutritional care requirements set forth by the Joint Commission in the Comprehensive Accreditation Manual for Hospitals (http://vaww.oqsv.med.va.gov/functions/integrity/accred/jointcommission.aspx). The contractor shall provide a quality assurance plan as part of the quote/proposal detailing how they intend to meet or exceed the Joint Commission standards.

N. The contractor shall provide a menu cycle that shall meet the following dietary requirements as needed when ordered by DRRTP nursing staff (PRIOR APPROVAL BY THE COR OF ANY MENU CHANGE IS REQUIRED):

Diets
Requirements:
Regular*
At least 2400 Calories and

90 Grams Protein

Low Fat/Cholesterol*
At least 1800 Calories and

80 Grams Protein

No Added Salt*
3-4 Grams Sodium; at least 2200 Calories and 80 Grams Protein
2 Gram Sodium*
At least 2000 Calories and

80 Grams Protein

Mechanical Soft*
At least 2400 Calories and

90 Grams Protein Moist Ground Meats; Soft Fruits and Vegetables; Requires no use of Teeth

Pureed*
At least 2400 Calories and

90 Grams Protein

Diabetic*
Calorie Level According to Prescription
Diabetic Mech*
Combine expectations above for respective diets
Diabetic Pureed*
Combine expectations above for respective diets
Full Liquid
At least 2000 Calories and

60 Grams Protein

Clear Liquid
At least 100 Calories per 8 oz. serving
Gout Special Diet
At least 2200-2400 Calories. Proteins restricted to .8gm/kg and proteins high in purines are omitted: Anchovies, sardines, herring, scallops, mussels, tuna, codfish, bacon organ meats

*Meets USDA RDA for all nutrients of a 50-year-old Male

O. DRRTP nursing staff will communicate changes to meal census, to include how many of what types of meals to provide, by 3:00pm each day for the following day’s count of meals needed. This communication shall occur by fax, email, or delivering a hard copy of tally sheet that will be designed by the Contractor and agreed upon by the COR. Meals must be labeled with the resident’s name for non-regular meals and the meal type from the above table listing. Upon delivery of all meals, they will be inventoried by VA personnel/nursing staff to ensure the proper number of the various meal types have been delivered, and that they are properly labeled. Historically, approximately 80% of the total meals provided have been regular meals, with the remaining 20% being a mix of the various special meal types.

P. If a resident at the DRRTP has a specific food allergy, the Contractor shall prepare the required meals for these individuals in a manner that is safe and will not jeopardize the health of the residents. Meals that are provided for residents with specific food allergies should be marked and served separately. The DRRTP nursing staff shall provide the contractor a daily-updated, by-name listing of those veterans with food allergies, and what those allergies are. If the contractor is made aware of any veterans with food allergies that are not on the government-provided listing, the contractor shall notify the COR immediately by phone and will not provide food containing suspected allergens.

Please note that Veteran names should not be used on labels. The only labels that are required are for the type of diet, i.e., diabetic, cardiac, etc.

Q. The contractor shall furnish tally (production) sheets, menus, and a summary of the nutrient analysis of the regular and modified menus. The contractor shall provide tally sheets for both hot and cold items. These batched daily tally sheets for the month, shall be provided by the fifth (5th) working day of the following month.

R. The contractor shall prepare meals that meet all Federal, State and Local health standards. The contractor shall post the state certification at the preparation facility and shall meet all health and sanitation requirements at all times.

S. The contractor shall provide dairy products such as milk and ice cream in single service containers (i.e., cartons). Juices shall be provided in 4oz. pre-portioned single service cups or containers. Orange juice and milk shall be provided at each breakfast meal in sufficient quantities for all residents to receive one serving. Canned items shall be opened by the contractor and placed in storage containers with lids; all items shall be stamped with a use-by date.

T. The contractor shall provide fresh fruit each day. The amount of the fruit provided will be dependent on the census for that day. The Contractor shall provide one piece of fruit per resident per day. The fruit shall include apples, bananas, grapes, oranges, peaches, pears, and plums. Fruits shall be rotated on an on-going basis.

U. The contractor shall provide a cold beverage option at each meal such as fruit juices, flavored water, bottled water, or other sugar free products in individually wrapped containers of 8-12 oz.

V. The contractor shall provide a warming/steaming unit to keep hot foods warm enough to meet safety guidelines of a minimum of 140 degrees F between the time of delivery and the time of meal serving.

W. Every Monday by noon, the contractor shall provide the DRRTP Chief and the COR a written summary sheet via email of the supplies delivered, contents of meals delivered, and number of persons that were fed by the prepared meals during the previous seven-day period.

III. Anticipated Quantity

A. The contractor shall provide three meals per day for all residents. The resident census is expected to fluctuate but the expected daily census is approximately 30-50 residents. If the resident population grows to greater than 75, the contractor may request a modification to the contract price. If the resident population decreases to less than 15 residents, the Government may request a modification to the contract price. Adjustments to the contract price will be based upon the pricing included in the pricing schedule

NOTE: COVID-19 restrictions have not yet been lifted from the Domiciliary. Part of the restrictions place a cap of 25 veteran residents to the facility.

B. The Contractor shall establish a monitoring system to track the number of meals that each Veteran receives during their treatment course at the Domiciliary. This will occur at least 30 days prior to the activation of the cafeteria that will be used to fulfill the contract and it must be agreed upon by the COR.

IV. Location of Work to be Performed and Government Furnished Items

The contract will begin the serving of meals at Conner Creek Village 4777 E. Outer Drive, Detroit, MI 48234;

The location will change, and the remainder of the contract shall be at the VALOR Center, located at 3245 East Jefferson, Detroit, MI 48207

V. Required Time Frames

A. The contractor shall provide and pick up all food serving trays and patient serving trays in accordance with the following schedule:

Breakfast: Prepared and placed in serving tables/warming stations by 5:45 am each day. Pick up of large serving trays, individual meal trays, and resident trays used to carry food to the tables by 6:45 am each day. All boxed lunches for the day shall be delivered with breakfast. Breakfast times may vary based upon the work schedule of the residents at the DRRTP. If breakfast times need to be changed, the DRRTP team will notify the contractor by 3:00pm for the following day.

Lunch: Prepared and placed in buffet tables by 11:15.am each day. Serving will take place between 11:15am-12:00pm.

Dinner: Prepared and placed in buffet tables by 4:45 pm each day. Serving will take place between 4:45-5:30pm.

B. Food service shall be provided for 3 meals per day 7 days per week 365 days a year including federal and non-federal holidays.

VI. Inspection Requirements

A. The contractor shall monitor its employees’ performance and based upon the results of such monitoring, shall on an as-needed basis, establish performance improvement activities to assure employee efficiency and knowledge and, ensure employees are performing their duties in a manner consistent with all federal, state, and local rules and regulations, and as set forth by applicable regulatory agencies and this contract.

B. The contractor shall provide and maintain an inspection system in accordance with state, federal and local health standards under this contract. Complete records of all inspection work performed by the contractor shall be maintained and made available to the Government during contract performance.

C. If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again or to take the necessary action to ensure future performance conforms with contract requirements, the Government may 1) by contract or otherwise, perform the services and charge to the contractor any cost incurred by the Government that is directly related to the performance of such service or 2) reduce payment of invoices by the amount of the deficiency 3) terminate the contract for default

VII. Security

A. All Contractor personnel performing work related to this contract shall complete the VA Privacy and HIPAA training within 30 days after the start date of the contract and submit completion certificates to the COR. This will be repeated annually throughout the duration of the contract.

VIII. Damage to VA Property A. All tasks accomplished by Contractor’s personnel shall be performed to preclude damage or disfigurement of Government-owned furnishings, fixtures, equipment, and architectural or building structures. The Contractor shall be fully responsible for any repairs and all damage to VA property, which results from the activities, negligence, or carelessness of its employees or subcontractors. All damages shall be immediately brought to the attention of the COR by the end of the workday on the day of occurrence. If damage is not discovered on the day the work is performed, it shall be repaired within 72 hours of notification to the Contractor by the VA. In cases of disputes between the COR and the Contractor, the Contractor shall notify the CO in writing as soon as possible to avoid any delay in conflict resolution. If the CO is not notified in writing within thirty (30) days of the date of the incident, the incident shall be considered to have been resolved to the satisfaction of the Contractor.

IX. Contractor Performance Assessment Reporting System (CPARS)

A. FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of Veterans Affairs has implemented use of the Contractor Performance Assessment evaluations will be conducted to record your contract performance as required by FAR 42.15.

The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

Please furnish the CO with the name, position title, phone number, and email address for each person designated to have access to your firm s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether the Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.

When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically generated email with detailed login instructions. Further details, system requirements, and training information for CPARS are available at www.cpars.gov. The CPARS User Manual, registration for online training for Contractor Representatives may be found at this site.

Within 60 days after the end of a performance period, the CO will complete an interim or final past performance evaluation and the report will be accessible at www.cpars.gov Contractor Representatives may then provide comments in response to the evaluation or return the evaluation without comment. Comments are limited to the space provided in Block 22. Your comments should focus on objective facts in the Assessing Official s narrative and should provide your views on the causes and ramifications of the assessed performance. In addition to the ratings and supporting narratives, blocks 1-17 should be reviewed for accuracy, as these include key fields that will be used by the Government to identify your firm in future source selection evaluations. If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating, No Comment in Block 22, and then signing and dating Block 23 of the form. Without a statement in Block 22, you will be unable to sign and submit the evaluation back to the Government. If you do not sign and submit the CPAR within 30 days, it will automatically be returned to the Government and will be annotated: The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this assessment. Your response is due within 30 calendar days after receipt of the CPAR.

The following guidelines apply concerning your use of the past performance evaluation:

· Protect the evaluation as source selection information. After review, transit the evaluation by completing and submitting the form through CPARS. If for some reason you are unable to view and/or submit the form through CPARS, contact the CO for instructions.

· Strictly control access to the evaluation within your organization. Ensure the evaluation is never released to persons or entities outside of your control.

· Prohibit the use of or reference to evaluation data for advertising, promotional material, pre-award surveys, responsibility determination, production readiness reviews, or other similar purposes

· If you wish to discuss a past performance evaluation, you should request a meeting in writing to the CO no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 30-day review period.

A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been completed.

X. Performance Monitoring

A. The COR appointed by the VA Medical Center will monitor performance to ensure services are received. The COR will evaluate the Contractor’s performance through intermittent on-site inspections of the Contractor’s quality control program, and receipt and investigation of complaints from personnel. The VA may inspect each task as completed. The COR will inspect and shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Ten days prior to the implementation of this contract, contractor shall provide the COR with written copies of procedures to be used to carry out the requirements of the contract.

The CPM shall meet with the COR on a minimum frequency of once each month according to schedule established by the COR. The COR will complete quality assurance surveillance in accordance with the Quality Assurance Surveillance Plan (QASP) for this contract.

The following Performance Requirements Summary Table demonstrates the Acceptable Quality Level (AQL) for all tasks required under this PWS. This table will be used in conjunction with the QASP to monitor contractor performance.

PERFORMANCE REQUIREMENTS SUMMARY TABLE:

Tasks
PWS
Indicator

Standard

Acceptable Quality Level (AQL)
Method of surveillance
Maintain Licensure
2.A
Food Safety
All food much be prepared in a fully licensed kitchen area.
100%
Observation- Licensure must be provided prior to contract award and at each renewal period.

Provide adequate menu cycles

2.G 2.M

Menu Cycles
The contractor shall furnish to the Chief, DRRTP and COR, in advance, a varied, full hot breakfast, bagged lunch and dinner menu, full dinner menu with at least a four-week meal cycle (meals must not be repeated during the cycle).
100%

Inspection- Electronic or hard copies of the menu cycles will be provided to the Dom Chief and COR each month

Provide Adequate Food Service

2.C 5.A 5.B

Food Quality and Timeliness
Food service shall be provided for 3 meals per day 7 days per week 365 days a year including holidays.
100%

Periodic Sampling by COR

Breakfast served between 5:45am-6:45am, Lunch served between 11:15am – 12:00pm, Dinner served between 4:45-5:30pm.
95%
All meals shall meet USDA RDA requirements with a fat content of 30% or less
100%
Accommodate residents who have special dietary needs
2.M

2.S

Special Diets
The contractor shall provide a menu cycle that shall meet the following dietary requirements as needed when ordered by DRRTP nursing staff: Regular, Low Fat, Low Cholesterol, No Added Salt, Low Sodium, Soft Diet, Pureed Diet, Full Liquid, Clear Liquid.
95%
Inspection- Electronic of the menu cycles will be provided to the Dom Chief and COR
Privacy & Security
7.A
Maintains privacy and security of patient information
All Contractor personnel performing work related to this contract shall complete the VA Privacy and HIPAA training prior to the start date of the contract and submit completion certificates to the COR. This will be repeated annually throughout the duration of the contract.
100%
Completes mandated annual education and provides completion certificates to COR.

XI. COVID-19 Safety Protocols for Federal Contractors

VHA Supplemental Contract Requirements for Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors (Amended October 25, 2021)

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1) If fully vaccinated, shall show proof of vaccination.

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

2) If unvaccinated and granted a medical or religious exception, shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test.

3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4) Documentation will not be collected by the VA; contractors shall, always, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, always, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

4. For indefinite delivery indefinite quantity contracts: Contractor agrees to the VHA Supplemental Contract Requirements for any task order or delivery order issued.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1.00
EA
__________________
__________________

Full Breakfast - Daily - Meal preparation, serving, and related services Contract Period: Base POP Begin: 11-02-2022 POP End: 11-01-2023 PRINCIPAL NAICS CODE: 722310 - Food Service Contractors PRODUCT/SERVICE CODE: S203 - Housekeeping - Food

1.00
EA
__________________
__________________

Full Lunch - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Full Dinner - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Box Lunch - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Box Dinner - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Themed Dinner - New Year’s Day, Memorial Day, Independence Day, Veteran's Day, Thanksgiving Day, Christmas Day - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Between Meal Snacks - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2022 POP End: 11-01-2023

1.00
EA
__________________
__________________

Full Breakfast - Daily - Meal preparation, serving, and related services Contract Period: Option 1 POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Full Lunch - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Full Dinner - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Box Lunch - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Box Dinner - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Themed Dinner - New Year’s Day, Memorial Day, Independence Day, Veteran's Day, Thanksgiving Day, Christmas Day - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Between Meal Snacks - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2023 POP End: 11-01-2024

1.00
EA
__________________
__________________

Full Breakfast - Daily - Meal preparation, serving, and related services Contract Period: Option 2 POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Full Lunch - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Full Dinner - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Box Lunch - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Box Dinner - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Themed Dinner - New Year’s Day, Memorial Day, Independence Day, Veteran's Day, Thanksgiving Day, Christmas Day - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Between Meal Snacks - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2024 POP End: 11-01-2025

1.00
EA
__________________
__________________

Full Breakfast - Daily - Meal preparation, serving, and related services Contract Period: Option 3 POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Full Lunch - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Full Dinner - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Box Lunch - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Box Dinner - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Themed Dinner - New Year’s Day, Memorial Day, Independence Day, Veteran's Day, Thanksgiving Day, Christmas Day - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Between Meal Snacks - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2025 POP End: 11-01-2026

1.00
EA
__________________
__________________

Full Breakfast - Daily - Meal preparation, serving, and related services Contract Period: Option 4 POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Full Lunch - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Full Dinner - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Box Lunch - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Box Dinner - Daily (as ordered) - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Themed Dinner - New Year’s Day, Memorial Day, Independence Day, Veteran's Day, Thanksgiving Day, Christmas Day - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

1.00
EA
__________________
__________________

Between Meal Snacks - Daily - Meal preparation, serving, and related services

POP Begin: 11-02-2026 POP End: 11-01-2027

GRAND TOTAL
__________________

The guaranteed minimum award amount for this contract is $500,000.00 over the life of the contract. The maximum aggregate value of orders that can be placed under this contract is $10,000,000.00. The government does not guarantee that it will place any orders under this contract in excess of the guaranteed minimum award amount.

Page 1 of Page 1 of

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the…

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