36C25019Q0850-0009001.pdf

Question received and needing answered ASAP:

1. Is the VA aware of any building/site locations with asbestos or other potentially hazardous environmental conditions still in place? If so, could the VA please provide a list of these sites and the types of conditions present in each? No

2. The address for the Grove City VA Clinic is listed in the RFQ as: 5775 N. Meadows Drive; Grove

City, OH 43123. The address shown for this clinic on the VA’s Columbus OH website is listed as:

1955 Ohio Drive, Grove City, OH 43123. Could the VA please clarify the correct address for the

Grove City VA clinic? 5775 N. Meadows Drive; Grove City, OH 43123.

3. The text in Section D.1, Statement of Work, Background, states, “There is currently no WIFI at the locations concerned with this requirement.” However, during the site visit on June 10th, this vendor identified several wireless access points throughout the main clinic facility. Could the VA please clarify the above statement as to the existence and location of any current Wi-Fi equipment at each of the specified locations? Must be standalone WiFi, The VA Network is to remain “Air Gap” from other networks. The facilities currently have 108 AP’s supporting internal network. Channels and power output must not interfere with internal VA WiFi Network.

4. The text in Section D.1, Statement of Work, Specific Tasks, states, “The contractor is required to be on-site within two (2) hours of an emergency call being placed regarding Wi-Fi availability issues.” As there is no SLA defined in the RFP, could the VA please clarify what exactly constitutes an “emergency”? An Emergency may constitute complete outage of Guest WiFi system or Interference of VA Operations caused by Guest Wifi System.

5. The text in Section D.1, Statement of Work, Specific Tasks, states, “Provide 24/7 streaming of

Wi-Fi services.” If the VA facility in question does not have patient beds, and only operates during normal business hours, is 24/7 Wi-Fi service required? Yes

6. The text in Section D.1, Statement of Work, Specific Tasks, states, “Minimum required speed 100

Mbps (Megabits per second)”. Is this defined as total circuit speed, or speed to the client device? 100 Mbps would be the Routed circuit Speed to the ISP. It is unclear from this question that this constitutes Transmit and Receive (Upload/Download).

7. During the site visit on June 10th, this vendor was told that coverage was required in all areas to include restrooms. Could the VA please confirm this requirement and expand upon coverage requirement areas for all facilities under this RFQ? Coverage entire facility except ORs and UCC.

8. Could the VA provide estimates for the number of devices in each of the required coverage areas, per location? This data would be required for proper capacity planning. 1000 for Main

Facility and 75 for all CBOCs.

9. During the site visit on June 10th, we were advised that we could request RF heat maps from the existing Cisco wireless deployment. We would like to exercise that option and request RF heat maps from the VA. OIT is not willing to provide heatmaps, vendor may be required to do their own.

10. Could the VA please clarify when installation activities can occur, i.e., during business hours or after? After hours.

11. Since they were not identified at the site visit on June 10th, could the VA please identify all of the IDF/MDF spaces at each of the facilities? IDF/MDF? IDF spaces are all IT Closets excluding the Computer room on the 4th floor which would be considered an MDF. Would prefer that installation not be a OIT supported location.

12. The floor plans for the CPW Ambulatory Care Center (First Floor and Second Floor) list spaces under construction. Will those areas be included in this initial RFQ, or will the VA add them on at a later date? Yes, these areas will be included in this initial RFQ. 1st Floor MHC Addition, Northwest section of the building and 2nd Floor Construct Surgery Addition, Southeast section of the building.

13. Is TAA a requirement? TAA is the GSA Contracting Requirements, OIT is not Contracting.

14. What type of cable, Cat 5e or Car 6? CAT 6A

15. How many cable drops per station? A cable drop to an Access Point would be (1)

16. What type of office furniture, cubicles, modular? All

17. Are there conduit runs to every station? No, A cable rack system is utilized through the main facility and some CBOC’s, not all.

18. Are we setting up the Telco room with ladder racks, telco racks, grounding, etc... Yes, depends on design and space requirements. Recommendation would be to use the Satellite room behind the LRC to limit interference of OIT support activity. If Satellite room is used, then yes, rack system and grounding will need to be installed.

19. Are we running fiber from the telecom room to the local phone company’s facility within the building? Answer needs to be addressed further. Initial response is Yes, the system is supposed to be separate from VA and space may be designated in another location than our Demarcation.

20. What type of fiber, single mode, multi-Model Our existing is Multimode, if used. See question

19 response.

21. What type of connectors, LC, SC, ST? We use LC to LC and LC to ST. If used. See question 19 response.

22. What is the current hardware/equipment brand/model, etc. Ambiguous Question.

23. Will a current hardware map be supplied for review? No hardware map will be supplied, Systems are separate.

24. Who is the current Vendor supporting the Fiber network? AT&T, Comm Cast, etc. VA Self

Supported.

25. Is there a current Incumbent supporting any GIA infrastructure presently? VA Self Supported.

26. Could VA Engineering please identify the IT closets on the maps? See attached maps.

27. Who is responsible for ordering/installation the Internet circuit to feed this service? The vendor

28. Is 100% coverage required at all sites? If not, what are the coverage areas at each? Yes

29. Is there a reporting is requirement for the continuing support? If so, what are the requirements?

Yes. Support from vendor should be addressed with Help Desk support line.

30. Is there a color standard for the copper cabling to be used for this task? Yes

31. Are there any known asbestos areas at any of the sites? No

32. Are TB Screenings required for all on-site personnel? No

33. Are pathways established? Do they have capacity? Are the TR's stacked? A cable rack system is utilized through the main facility and some CBOC’s, not all. Some areas are approaching capacity.

34. Is union labor or prevailing wage required? Yes

35. Are work hours restricted at any site? After-hours/Weekends allowed? After hours and may be weekends.

36. Are escorts required to enter TR and closets? If so, will the team have a dedicated escort for the duration of the project? Yes and Yes

37. Will any core drilling be required? No

38. Will any trenching be required? No

39. Where is the core network closet located at each site? On the maps (see attached).

40. Where are the DEMARC locations at each site? Demarc for the Main facility is Computer room on 4th Floor Room 4A201 and IT closets for CBOC’s.

41. Are any access points required to be secured in caged or tamper-proof enclosures? Yes

42. Are their existing cabinets in the TR to be used for this VGIA or will new cabinets be required?

New cabinet required.

43. Does the site have space to stage and store the materials\gear for this project? Vendor to provide connex box

44. Is content filtering required? If so, will guidelines be provided, or do we need to establish those?

Yes. Three requirements that need to be in the SOW are:

Captive Portal w/ advisory banner (AC-8) – a captive portal does not allow access until user acknowledges advisory banner notifications and conditions of use – user may also be required to enter name, email address.

Content Filtering (SC-7) Capability - ability to block categorizations, explicitly block URLs

Device/Website logging (AC-11) - stored for 1 year – provided/accessible by request

45. For existing horizontal penetrations, is the contractor to be responsible for fixing existing or non-existent Fire Stop non-conformances? Yes

46. Are there any requirements for fiber termination? LC is typical If OIT Fiber is used, connection will be LC to ST.

47. Are HEPA filtration and barrier cubes required for all runs or only in specific areas? If specific, can those be marked in the building maps we look to receive? Only in specific areas

48. Will remote access to the network be permitted to allow proactive monitoring? No

49. What response times for support are deemed required for non-emergency contact? 24 hrs

50. What is deemed an emergency support request? An Emergency may constitute complete outage of Guest WiFi system or Interference of VA Operations caused by Guest WiFi System.

51. Is there a training requirement? If so, to what audience? Yes (COR and Staff Team)