36C25019Q0783-000.docx

FedBizOpps Presolicitation Notice

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* = Required Field FedBizOpps Presolicitation Notice Rev. March 2010 Digital Signage & Interactive Screens This ir the pre-soliictation for the RFI requirement posted under 36C25019Q0612.

Planned solicitation release on or about 5/16/19.

45219 36C25019Q0783 05-16-2019 N 334310 Department of Veterans Affairs Network Contracting Office (NCO) 10 260 E. University Avenue Cincinnati OH 45219 Luke A. Turner luke.turner@va.gov See attached PWS for performance location.

Performance Work Statement

Contract Title:

Online patient health and care system that utilizes digital signage & interactive screens

Background:

The Cincinnati VA Medical Center (VAMC) is looking for qualified and interested vendors that can complete the work outlined in the specific task section. The goal is to obtain a system that is interactive with both the patients and staff. We seek to be the provider of choice of Veterans and the community by offering an efficient, integrated quality health care system capable of providing a full range of primary, specialty and chronic health care services in a system that is readily accessible and responsive to change.

Scope:

The Veterans Experience Office (VEO) underneath the Office of Public Affairs is committed to advancing Veterans’ health education. The VEO would like to procure a five-year (base plus four option years) contract for a digital patient health education. The Veterans Experience Office believes, as well that health education content would improve compliance and success with national initiatives, such as Whole Health and Patient Centered Care.

Specific Tasks (ST):

ST # 1: Provide licenses and unlimited access to an online patient health and care online patient health and care system that is customizable. The health care education online patient health and care system should be commercial (the government is not looking to develop a system) the same or equivalent to the system PatientPoint. Additionally, the online patient health and care system should allow for unlimited capability to have custom messages created for use on waiting room monitors (ST#2). All monitors must be capable of operating independently of the others.

ST # 2: Provide and install the following supplies in waiting room and exam rooms throughout the Cincinnati VAMC:

Seeking interactive exam room touchscreen monitors that offers education to Veterans by any healthcare provider through multimedia functions within the interactive touchscreen that offers interactive anatomical by means of built in 3D models in an anatomy library within the interactive touchscreen online patient health and care system that also can be drawn on or written on to highlight certain areas of the anatomy. This same interactive touchscreen online patient health and care system s contains medical articles for managing health issues that can be emailed to a Veterans or family members email address as well can ask Veterans to conduct patient survey’s or access their MyHealthyVet account. This can all be done within the exam or inpatient room the Veteran is in.

ST # 3: Provide training on use of the health care education online patient health and care system an onsite consultant (40 hours required during normal working day (8:00 A.M. EST. to 4:30 P.M. EST.)) after the health care education online patient health and care system is operational to assist in use and a customer support line that is available 24/7 for general assistance/questions.

ST # 4: Provide a warranty for the products as is industry standard for scope and duration.

ST # 5: Provide combined licensing and support package for the health care education health care education online patient health and care system that will keep the account up to date and the health care education online patient health and care system functioning at 100% of its capability from the beginning from the online patient health and care system ’s start-up through option period # 4.

ST # 6: Provide all labor and hardware to install an independent WIFI online patient health and care system throughout the medical for the online patient health and care system to run off independently. The monthly service charge for WIFI services shall be included into ST # 5 above.

Performance Monitoring:

There will be a designated federal employee to ensure that all equipment is installed and functioning correctly.

Security Requirements:

N/A

Risk Control:

If services and products do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements, at no additional cost to the Government, if appropriate.

Place of Performance:

Cincinnati VAMC 3200 Vine St Cincinnati, OH 45240

Butler CBOC 1750 South Erie Highway Hamilton, OH 45011

Clermont CBOC 4600 Beechwood Road Cincinnati, OH 45244

Georgetown CBOC 474 Home Street Georgetown, OH 45121

Bellevue CBOC 103 Landmark Drive Suite 300 Bellevue, KY 41073

Florence CBOC 7310 Turfway Road Suite 510 Florence, KY 41042

Dearborn CBOC 1600 Flossie Drive Greendale, IN 47025

Homeless Veterans Community Outreach Division 909 Vine Street, Suite TBD Cincinnati, OH 45202

VA Eye Clinic 2929 Highland Ave, Cincinnati, OH 45219

Period of Performance: