36C24E24Q0069_2.docx

Amendment for Solicitation 36C24E24Q0069 – Survey Services

GENERAL INFORMATION

Regional Procurement Office East Building 32 Suite 1A1111 1010 Delafield Road Pittsburgh PA 15215-1802

POINT OF CONTACT*

Contracting Officer Ms. Millicent Covert millicent.covert@va.gov (Calls shall not be taken)

PLACE OF PERFORMANCE

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Amendment to a Previous Combined Solicitation Amendment to a Previous Combined Solicitation

DESCRIPTION

Page 1 of

Amendment to a Previous Combined Solicitation

Questions and Answers Due date for submissions is extended to Wednesday, July 3, 2024, NLT 11:59 AM EST.

Budget information cannot be provided. Offeror shall provide the best offer based on information within the solicitation.

See Item Information example at end of Q & A for format.

Thank you for pointing out this inconsistency! It should read 375 respondent records in each stratum a total of 3,000 Veteran records. That allows for a response rate as low as 20% while still achieving our desired sample size.

Yes, we could provide additional lists if they were needed; however, we would expect that a 20% response rate should be achievable within each stratum.

Only English.

The survey can be completed once the contract and a formalized/signed Data Use Agreement between the contractor and the VA are in place. The timeline for the DUA approval is hard to predict; however, it would need to be within the 1-year contract period.

We can’t speak to how usual that is; however, we have no requirement that surveys be completed over the telephone with an interviewer (i.e., online completion of surveys by survey respondents themselves is acceptable). If/when telephone-based survey methods are used, ability to complete surveys during evenings and weekends is beneficial.

This will be a national sample of Veterans. Again, while surveys need not all be completed via telephone, in the case of telephonic interviews we would expect availability during time zones convenient to Veterans across the continental U.S.

One of our requirements is that the vendor has experience working with the VA population thus we cannot accept substitute experience.

All staff accessing VA data or conducting surveys would need to complete a number of online trainings required by the VA to be approved to access VA data. Staff would also need to be trained to provide warm handoffs to the VA crisis line in cases Veterans express psychological distress or suicidality.

We would expect to receive regular updates from the contractor throughout the contract period, including having regular meetings between the contractor and the study team. In addition, we would expect regular reports from the contractor on progress, including response rates by strata. We do not require a detailed results report at the end of survey data collection. The raw survey data must be accompanied with a detailed data dictionary, including labels for each variable. We would prefer the data be provided to us in a .csv file format.

Yes – Veterans must be given the option of opting-out of the survey/not receiving any further contact when contacted for recruitment purposes.

ITEM INFORMATION

Programming and data review for both pre and post interviews