Vendor Questions 36C24920R0086.docx

1. What % of the trips are for ambulatory patients and what % are for wheelchair patients?

100% Wheelchair (we currently do not transport ambulatory patients but a possibility)

1. What % of the trips are to/from the James H Quillen VAMC? 50%

1. Can you provide approximate number or % of trips for each of the CBOC’s?

15% CBOC, 35% Mission ACT

1. Please confirm that non-ADA vans and sedans are acceptable for ambulatory patients.

YES for Ambulatory Patients only.

1. Our transportation services and drivers do not fall under the professional category; please remove your requirement for B.3 (y) (2) Professional liability insurance. We do provide General Liability coverage as required by C.2 (b). The PWS will be revised to remove the requirement for Professional Liability Insurance?

6. Number of vets covered by that location? Within our catchment area we serve 70,000 Veterans.

7. What is the estimated volume for trips. How many trips per day and week? Volume of trips per day for ambulatory? 0 (We currently do not transport ambulatory) Ambulatory? 0 wheelchair? Currently 410 a month and stretcher? Currently 84 a month

8. Radius of area covered by miles? From Mountain Home up to 150 miles South West, and Up 100 miles North, North East. Counties are clearly listed in the PWS on the very first page and we transport to call counties listed.

9. Average number of days from billing to payment ? Approximately 30 days from invoice submission to payment.

10. Net 30 ? Correct

11. Is there currently a provider doing these services, if so, what is the name and contractor Duns? Yes, Community Pastor Care, 965864809.

12. What was the previous contract award amount and contract#? $866,281.00, 36C24920P0179

13. The solicitation states that "raised roof" and "lowered floor ramp" vehicles are permitted as long as they meet specifications. Correct

14.What type vans does the current contractor operate and on estimate how many are currently used to fulfill this solicitation. This question is not relevant to the solicitation process and will not be addressed.

15. On estimate how many trips per day are in and out of the "service area". 50%

16. What percentage of trips are made after hours? 5-10%

17. Has the current contractor ever had the need to use a subcontractor? This question is not relevant to the solicitation process and will not be addressed.