36C24919Q0184-0003000.docx
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- Solicitation number
- 36C24919Q0184
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36C24919Q0184 0003 36C24919Q0184 0003.docx
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5. PROJECT NUMBER (if applicable)
CODE
7. ADMINISTERED BY
2. AMENDMENT/MODIFICATION NUMBER
CODE
6. ISSUED BY
8. NAME AND ADDRESS OF CONTRACTOR
4. REQUISITION/PURCHASE REQ. NUMBER
3. EFFECTIVE DATE
9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED
PAGE OF PAGES
10A. MODIFICATION
OF CONTRACT/ORDER NUMBER
10B. DATED
BPA NO.
1. CONTRACT ID CODE
FACILITY CODE
CODE
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
E. IMPORTANT:
is extended,
(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR
ACKNOWLEDGMENT TO BE RECEIVED AT
THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.
12. ACCOUNTING AND APPROPRIATION DATA
(REV. 11/2016)
is required to sign this document and return ___________ copies to the issuing office is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:
Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.
15C. DATE SIGNED
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADM
INISTRATIVE CHANGES
SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and d ate specified.
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER
Contractor
16C. DATE SIGNED
14. DESCRIPTION OF AMENDMENT/MODIFICATION
16B. UNITED STATES OF AMERICA
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER
16A. NAME AND TITLE OF CONTRACTING OFFICER
15B. CONTRACTOR/OFFEROR
STANDARD FORM 3
PREVIOUS EDITION NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)
(If required)
(SEE ITEM 11)
(SEE ITEM 13)
(X)
CHECK
ONE
13. THIS ITEM APPLIES ONLY TO
MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
(Signature of person authorized to sign) (Signature of Contracting Officer) 90C Department of Veterans Affairs Network Contracting Office 9 1639 Medical Center Parkway Suite 400 Murfreesboro TN 37129 90C Department of Veterans Affairs Network Contracting Office - 9 1639 Medical Center Parkway Suite 400 Murfreesboro TN 37129 To all Offerors/Bidders
36C24919Q0184 04-26-2019
X X X x
1. The purpose of this Amendment is to respond to questions received for Solicitation 36C24919Q0184.
2. The RFQ due date remains the same at Tuesday, May 28, 2019 at 10:00 am CST.
3. This RFQ is hereby amended to respond to vendor questions as noted herein below.
SEE CONTINUATION PAGE
Lori L Ellis Contracting Officer
PAGE NO.
CONTRACT NO.
ORDER
NO.
MODIFICATION NO.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (CONTINUED)
STANDARD FORM 30 (CONTINUATION)
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
CONTINUATION PAGE
Section SF 30 Block 14 Continuation Pages
Amendment 0003 - Response to Vendor Questions
The following questions were received from potential offerors, with response to those questions:
Question 1. Is this a new requirement? If not, who is the incumbent vendor and associated c ontract number?
RESPONSE: No, not a new requirement but was done as an Emergency 36C24919D0158 with DAX Safety and Staffing Solutions, LLC.
Question 2. What is the estimated award date for this opportunity? This will assist vendors with recruiting key personnel for the contract.
RESPONSE: We are trying to have this awarded by 08/01/19, but understand that the Credentialing process could take up to 90 days after award.
Question 3. On page 75, Subfactor A, “Evidence of malpractice insurance coverage.” Can vendors provide malpractice coverage at/ during award for each provider?
RESPONSE: DURING CREDENTIALING, YES
Question 4. Will this be awarded as a personal or non-personal services agreement?
RESPONSE: Non-Personal Service Contract.
Question 5. Is the current staff (1 FTE, 1-.8 FTE , and 4-.4 FTEs) expected to stay or will the 2 FTE contract providers replace these physicians?
RESPONSE: Locums are replacing a retired staff member.
Question 6. Do the current p/t physicians practice outside of the VAMC in the local community?
RESPONSE: Yes, in addition to their VA work.
Question 7. What kind of support staff will the contract providers have in the clinic? During procedures?
RESPONSE: Full ordinary and expected staff for both locations.
Question 8. How many procedures/weeks can each provider expect to do?
RESPONSE: 8 a day with each provider having one procedure day a week.
Question 9. Is there an incumbent contractor providing any of these Gastroenterology services, if so, who is the contractor?
RESPONSE: Emergency 36C24919D0158 with DAX Safety and Staffing So lutions,
4. Attaching the Updated copy of the QASP, which added the 1.a. Colonoscopy specific quality meterics on the QASP Chart. See pages 3-10 for the update per this amendment.
(End of Amendment 0003)
The contractor will be evaluated in accordance with the following:
1. PURPOSE
This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:
· What will be monitored?
· How monitoring will take place.
· Who will conduct the monitoring?
· How monitoring efforts and results will be documented.
This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.
This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor through contract modification. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.
2. GOVERNMENT ROLES AND RESPONSIBILITIES
The following personnel shall oversee and coordinate surveillance activities.
a. Contracting Officer (CO) – The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.
Assigned CO: Lori L. Ellis Organization or Agency:
b. Contracting Officer’s Representative (COR) – The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.
Assigned COR: Forrest Dobbs Organization or Agency: James H. Quillen VA Medical Center
3. CONTRACTOR REPRESENTATIVES
The following employee(s) of the contractor serve as the contractor’s program manager(s) for this contract.
Primary:
Alternate:
4. PERFORMANCE STANDARDS
The contractor is responsible for performance of ALL terms and conditions of the contract. CORs will provide contract progress reports quarterly to the CO reflecting performance on this plan and all other aspects of the resultant contract. The performance standards outlined in this QASP shall be used to determine the level of contractor performance in the elements defined. Performance standards define desired services. The Government performs surveillance to determine the level of Contractor performance to these standards.
The Performance Requirements are listed below in Section 6. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the standard and assign a rating. At the end of the performance period, these ratings will be used, in part, to establish the past performance of the contractor on the contract.
5. METHODS OF QA SURVEILLANCE
Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.
a. DIRECT OBSERVATION. 100% surveillance: Compliance will be determined by receipt of patient safety reports submitted by the contractor.
b. PERIODIC INSPECTION. Inspections scheduled and reported quarterly per COR delegation or as needed. Monthly inspection of contractor’s timesheets. All inspections and reports will be conducted in compliance with VA Privacy and Information security standards.
c. RANDOM SAMPLING. Ten (10) randomly selected patient files will be reviewed per quarter. All reviews and reports will be conducted in compliance with VA Privacy and Information security standards.
d. Verification and/or documentation provided by Contractor. Contractor shall provide evidence of annual training required by VAMC, reports violations per VA Directive 6500.6.
6. QASP PERFORMANCE REPORT DATE:__________________
| Measures |
| PWS |
Reference Performance Requirement
| Standard |
| Acceptable Quality Level |
| Surveillance |
Method Met AQL/DID NOT MEET AQL-
CPAR RATING/ADD COMMENTS
| 1-Provider Quality Performance |
| 4.5.4.1. |
| All Contractor’s physician (s) shall perform in accordance with clinical standards |
| 100% of care provided within clinical standards of care |
| 95% |
| OPPE |
| 1a-Colonoscopy-specific quality metrics |
| 4.5.4.1 |
| Bowel prep adequacy, cecal intubation rate, and adenoma detection rate |
| All (100%) Contractor’s physician (s) comply with VA Directive 1015 |
| Random Inspection of records. |
| OPPE |
| 2 - Qualifications of Key Personnel |
| 2.1.2; 4.5.4.2. |
| Contractor’s physician (s) Board Certified /Board Eligible by the American Board of Internal Medicine (ABIM) in Internal Medicine in accordance with PWS requirements. |
| All (100%) Contractor’s physician (s) are Board Certified /Board Eligible by the American Board of Internal Medicine (ABIM) in Internal Medicine. |
| 100% |
| Random Inspection of qualification documents |
| 3 - Scope of Practice/Privileging |
| 4.5.4.3. |
| Contractor’s physician (s) perform within their individual scopes of practice/privileging |
| All (100%) Contractor’s physician (s) perform within their scope of practice/privileges 100% of the time. |
| 100% |
| Random Inspection of records. |
| 4- Patient Access |
| 3.1; |
3.2;
4.4.3.3.;
4.5.4.4.
| Contractor’s physician (s) shall be available and in location as needed to properly perform tasks as specified. |
| All (100%) Contractor’s physician (s) are on time and available to perform services. |
| Contractor’s physician (s) perform within their scope of practice/privileges 100% of the time. |
| Periodic Sampling of Time and Attendance Sheets |
| Measures |
| PWS |
Reference Performance Requirement
| Standard |
| Acceptable Quality Level |
| Surveillance |
Method Met AQL/DID NOT MEET AQL-
CPAR RATING/ADD COMMENTS
| 5 - Patient Safety |
| 4.4.3.4.; |
4.5.4.5.
| Patient safety incidents shall to be reported using Patient Safety Report. All incidents reported immediately (within 24 hours.) |
| All (100%) of patient safety incidents are reported using Patient Safety Report within 24 hours of incident. |
| Contractor’s physician (s) are on-time and available to perform services 95% of the time |
| Direct Observation |
| 6 - Maintains licensing, registration, and certification |
| 2.1.1; |
4.5.4.6.
| Updated Licensing, registration and certification shall be provided as they are renewed. Licensing and registration information kept current. |
| All (100%) licensing, registration(s) and certification(s) for Contractor’s physician (s) (s) shall be provided as they are renewed. Licensing and registration information kept current. |
| 100% of patient safety incidents are reported using Patient Safety Report within 24 hours of incident. |
| Periodic Sampling and Random Sampling |
| 7 - Mandatory Training |
| 2.1.6; |
4.5.4.7.
| Contractor shall complete all required training per VAMC policy |
| All (100%) of required training is complete on time by Contractor’s physician (s). |
| 100% licensing, registration(s) and certification(s) for Contractor’s physician (s) shall be provided as they are renewed. Licensing and registration information kept current. No acceptable deviation. |
| Periodic Sampling |
| Measures |
| PWS |
Reference Performance Requirement
| Standard |
| Acceptable Quality Level |
| Surveillance |
Method Met AQL/DID NOT MEET AQL-
CPAR RATING/ADD COMMENTS
| 8 - Privacy, Confidentiality and HIPAA |
| 4.3; |
4.5.4.8.
| Contractor is aware of all laws, regulations, policies and procedures relating to Privacy, Confidentiality and HIPAA and complies with all standards Zero breaches of privacy or confidentiality |
| All (100%) Contractor’s physician (s) comply with all laws, regulations, policies and procedures relating to Privacy, Confidentiality and HIPAA |
| 100% completions, |
Contractor shall provide evidence of annual training required by VAMC, reports violations per VA Directive 6500.6.
7. CPAR RATINGS ASSIGNED TO QASP ITEMS:
Metrics and methods are designed to determine rating for a given standard and acceptable quality level. The following ratings shall be used (Reference: CPARS User Manual https://www.cpars.gov/pdfs/CPARS-Guidance.pdf p. A2-1):
| EXCEPTIONAL: |
| Performance meets contractual requirements and exceeds many to the |
Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Note: To justify an Exceptional rating, you should identify multiple significant events in each category and state how it was a benefit to the GOVERNMENT. However a singular event could be of such magnitude that it alone constitutes an Exceptional rating. Also there should have been NO significant weaknesses identified.
| VERY GOOD: |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
Note: To justify a Very Good rating, you should identify a significant event in each category and state how it was a benefit to the GOVERNMENT. Also there should have been NO significant weaknesses identified.
| SATISFACTORY: |
| Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
Note: To justify a Satisfactory rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract. Also there should have been NO significant weaknesses identified.
| MARGINAL: | |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. | |
| Note: To justify Marginal performance, you should identify a significant event in each category that the contractor had trouble overcoming and state how it impacted the GOVERNMENT. A Marginal rating should be supported by referencing the management tool that notified the contractor of the | contractual deficiency (e.g. Management, Quality, Safety or Environmental Deficiency Report or letter). |
| UNSATISFACTORY: | |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element being assessed contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective. | |
| Note: To justify an Unsatisfactory rating, you should identify multiple significant events in each category that the contractor had trouble overcoming and state how it impacted the GOVERNMENT. However, a singular problem could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g. Management, Quality, Safety or | Environmental Deficiency Reports, or letters). |
8. DOCUMENTING PERFORMANCE
a. The Government shall document positive and/or negative performance. Any report may become a part of the supporting documentation for any contractual action and preparing annual past performance using CONTRACTOR PERFORMANCE ASSESSMENT REPORT (CPAR).
b. If contractor performance does not meet the Acceptable Quality level, the CO shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the CO shall document the discussion and place it in the contract file. When the COR and the CO determines formal written communication is required, the COR shall prepare a Contract Report (CR), and present it to CO. The CO will in turn review and will present to the contractor's program manager for corrective action.
The contractor shall acknowledge receipt of the CR in writing. The CR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CR will also state how long after receipt the contractor has to present this corrective action plan to the CO. The Government shall review the contractor's corrective action plan to determine acceptability. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance and the acceptability of the Contractor’s corrective action plan.
Any CRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO. See Sample CR on the following page.
9. COR AND CONTRACTOR ACKNOWLEDGEMENT OF QASP
SIGNED:
COR NAME/TITLE DATE
SIGNED:
CONTRACTOR NAME/TITLE DATE
CONTRACT REPORT
| 1. CONTRACT NUMBER |
| 2. REPORT NUMBER FOR THIS ISSUE |
| 3. TO: (Contracting Officer) |
| 4. FROM: (Name of COR) |
5. DATES
a. CR PREPARED
| b. RETURNED BY CONTRACTOR: |
| c. ACTION COMPLETE |
6. Issue Identified (Describe in detail. Include reference to PWS Directive; attach continuation sheet if necessary.)
| 7. SIGNATURE OF COR |
| Date: |
| 8. SIGNATURE OF CONTRACTING OFFICER |
| Date: |
| 9a. TO (Contracting Officer) |
| 9a. FROM (Contractor) |
10. CONTRACTOR RESPONSE AS TO CAUSE AND ACTIONS TO PREVENT RECURRENCE. (Cite applicable quality control program procedures or new procedures. Attach continuation sheet(s) if necessary.)
| 11. SIGNATURE OF CONTRACTOR REPRESENTATIVE |
| Date: |
12. GOVERNMENT EVALUATION.
13. GOVERNMENT ACTIONS
14. CLOSE OUT
| NAME |
| TITLE |
| SIGNATURE |
| DATE |
CONTRACTOR NOTIFIED
COR
CONTRACTING OFFICER
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