36C24919Q0168-002.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 70

36C24919Q0168 03-08-2019

Daniel Earls 615-225-6485 04-08-2019 2:00PM Central

Department of Veterans Affairs Network Contracting Office 9 (90C)

NCO 9

1639 Medical Center Parkway, Suite 400 Murfreesboro TN 37129

X 100

X

621511

$32.5 Million

X

N/A

X

Department of Veterans Affairs

VAMC

VA TN Valley HCS Nashville Campus 1310 24th Ave South Nashville TN 37212

90C

Network Contracting Office 9 Department of Veterans Affairs Network Contracting Office (90C) 1639 Medical Center Parkway Suite 400 Murfreesboro TN 37129

90C

FSC e-Invoicing Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 Invoice must be submitted electronically

Setup 1-877-489-6135

This solicitation is for the provision of Medical Technician Services equivalent to 2 Full Time Employees (FTE) in support of Tennessee Valley VA Healthcare System located in Nashville, TN.

Please reference Statement of Work (SOW) and the Price

Schedule located in Section B of this solicitation for a detailed description of the services required.

Interested offerors please provide a quote in accordance with the SOW, Price Schedule, clauses and provisions incorporated herein.

Questions regarding this solicitation shall be submitted via email to daniel.earls@va.gov prior to 11:59 PM Central Time on 04/04/2019 in order to receive a response.

This is a 100% SDVOSB set-aside; offerors must be certified in the VA Vendor Information Portal (VIP) and SAM prior to the offer due date and time, in order to be considered.

X X

Matthew A Wendel Contracting Officer

36C24919Q0168

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 IT CONTRACT SECURITY

B.3 STATEMENT OF WORK

B.4 PRICE SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL (OCT 2018)

C.2 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR (JUN 2016)

C.3 52.216-18 ORDERING (OCT 1995)

C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.10 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR (JAN 2011)

C.11 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.12 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009)

C.13 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DIS (JUL 2016)(DEVIATION) 31

C.14 VAAR 852.219-11 VA NOTICE OF TOTAL VETERAN-(JUL 2016)(DEVIATION)

C.15 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING (JUL 2018)

C.16 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT (NOV 2018)

C.17 VAAR 852.237-7 INDEMNIFICATION AND MEDICAL LIABILITY (JAN 2008)

C.18 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

C.19 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO (OCT 2018)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 VA DIRECTIVES _ HANDBOOKS

D.2 VA POLICIES, PROCEDURES, GUIDELINES

D.3 CONTRACTOR CERTIFICATION IMMIGRATION AND NATIONALITY ACT

D.4 CANDIDATE PACKET COVER SHEET

D.5 CONTRACTOR RULES OF BEHAVIOR

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.3 52.216-1 TYPE OF CONTRACT (APR 1984)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REF (FEB 1998)

E.6 VAAR 852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (JAN 2008)

E.7 VAAR 852.215-70 SERVICE-DISABLED VETERAN- (JUL 2016)(DEVIATION)

E.8 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE (SEP 2018)

E.9 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (SEP 2018)

E.10 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN 2008) .. 53

E.11 VAAR 852.271-70 NONDISCRIMINATION IN SERVICES PROVIDED (JAN 2008) ... 53

E.12 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.13 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—(OCT 2018)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT:

Matthew A Wendel, Contracting Officer Department of Veterans Affairs Network Contracting Office 9 (90C)

NCO 9

1639 Medical Center Parkway, Suite 400 Murfreesboro TN 37129

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

FSC e-Invoicing Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 Invoice must be submitted electronically

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 IT CONTRACT SECURITY

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL

Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S.

may be an evaluation factor.

e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data - General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct on site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, contractor/ subcontractor must not destroy information received from VA, or gathered/ created by the contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements.

Absent an agreement to use or disclose protected health information, there is no business associate relationship.

h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations:

(i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, that contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

4. INFORMATION SYSTEM DESIGN AND DEVELOPMENT – Not Applicable

5. INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE – Not Applicable

6. SECURITY INCIDENT INVESTIGATION

a. The term "security incident" means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/ subcontractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/ subcontractor has access.

b. To the extent known by the contractor/subcontractor, the contractor/ subcontractor's notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach.

Notifications need to be made in accordance with the executed business associate agreement.

d. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

7. LIQUIDATED DAMAGES FOR DATA BREACH

a. Consistent with the requirements of 38 U.S.C. 5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under this contract. However, it is the policy of VA to forgo collection of liquidated damages in the event the Contractor provides payment of actual damages in an amount determined to be adequate by the agency.

b. The contractor/subcontractor shall provide notice to VA of a "security incident" as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non- Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

c. Each risk analysis shall address all relevant information concerning the data breach, including the following:

(1) Nature of the event (loss, theft, unauthorized access);

(2) Description of the event, including:

(a) date of occurrence;

(b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code;

(3) Number of individuals affected or potentially affected;

(4) Names of individuals or groups affected or potentially affected;

(5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text;

(6) Amount of time the data has been out of VA control;

(7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons);

(8) Known misuses of data containing sensitive personal information, if any;

(9) Assessment of the potential harm to the affected individuals;

(10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and

(11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised.

d. Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages in the amount of $30.00 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

(1) Notification;

(2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports;

(3) Data breach analysis;

(4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution;

(5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

(6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

8. SECURITY CONTROLS COMPLIANCE TESTING

On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the contractor under the clauses contained within the contract. With 10 working-day's notice, at the request of the government, the contractor must fully cooperate and assist in a government-sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector General. The government may conduct a security control assessment on shorter notice (to include unannounced assessments) as determined by VA in the event of a security incident or at any other time.

9. TRAINING

a. All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

(1) Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems;

(2) Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training;

(3) Successfully complete the appropriate VA privacy training and annually complete required privacy training; and

(4) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access [to be defined by the VA program official and provided to the contracting officer for inclusion in the solicitation document - e.g., any role-based information security training required in accordance with NIST Special Publication 800-16, Information Technology Security Training Requirements.]

b. The contractor shall provide to the contracting officer and/or the COR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.

c. Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.

(End of Clause)

B.3 STATEMENT OF WORK

1. Introduction:

The Tennessee Valley Health Care System’s (TVHS) Pathology and Laboratory Medicine Service (P&LMS) has experienced a continuous and critical shortage in staffing of Medical Technologists.

Currently, the staffing shortage has been caused by numerous resignations and retirements of Medical Technologists at the Nashville campus. These changes have created a situation in which there is insufficient staffing to cover the laboratory adequately on a twenty-four-hour basis, seven days a week.

2. Requirements:

TVHS has a need for up to two medical technologists (bachelor’s degree required) each to cover 80 hours per pay-period during off-tour shifts. The initial requirement shall be for two full-time medical technologists. However, the requirement will vary during the contract period based on TVHS staffing levels. A 90-day notice shall be provided if the requirement is reduced after award.

Staffing and shift requirements will ensure adequate coverage on off-tour shifts from 3:30 pm to 11:30 pm (evening shift), and 11:00 pm - 7:00 am (midnight shirt), seven days a week. Both contractors will be on evening shift, primarily 3:30 pm - 11:30 pm; and occasional 11:00 pm – 7:00 am based upon needs of the service or when there are acute staffing needs, with a two-week notice to work on the midnight shift. Coverage on the weekends and holidays will be covered on an alternating basis on the same schedule as VA staff; frequency could change. Each 8-hour shift will include two 15-minute rest periods (breaks). Day shift (7:00 am to 3:30 pm) and alternate shifts, such as 10 or 12-hour shifts, may be available after contract employee has performed successfully for a period of 90-days.

Medical Technologist will perform stat and routine testing in the laboratory at the Nashville campus of the VA TVHS Healthcare System in the areas of specimen processing, hematology, chemistry, coagulation, urinalysis, basic microbiology and blood bank. Medical Technologist will perform patient/unit blood compatibility testing and issue compatible blood and blood products if required.

3. Period of Performance:

The contract period of performance shall be a base period of one-year, with four 1-year option periods. The contract shall also include a possible 6-month extension under FAR 52.217-8 at the rates in place at the time the extension option is exercised.

The Medical Technologists are needed as soon as possible. If vacancies are filled by permanent employees, the service will have the option to reduce the number of Medical Technologists contracted in accordance to the vendor’s published policy for minimum service length.

4. Progress and compliance:

• The Medical Technologist will be expected to provide patient testing and preserving of specimens for later analysis.

• Send out of testing required on a STAT basis.

• Issue blood and blood products as requested from the physicians

• Perform required quality control and instrument maintenance.

• Follow all local Pathology protocols and procedures and those of College of American

Pathologists, Food and Drug Administration and Clinical Laboratory Improvement Amendments.

• Review of patient results and paperwork/documentation would be provided by the

Evening/Midnight Medical Technologist Supervisor of the laboratory at the Nashville campus to determine the quality and proper analysis of the results verified.

• The Medical Technologist would need access to the computer and will need to have a background check performed.

• Complete HIPPA Privacy and Information Security Awareness training with signed rules of behavior and submit a SAR request for access.

5. Duties:

• The Medical Technologist will be expected to provide patient testing and preservation of specimens for later analysis. Perform stat and routine testing in the laboratory at the Nashville campus in the areas of hematology, chemistry, coagulation, urinalysis, basic microbiology and blood bank. The Medical Technologist will send out testing required on a STAT basis.

• The Medical Technologist performs steps of analysis for a full range of standard, routine and specialized tests including instrument maintenance and performance checks, preparation of reagents/media, calibration/calibration verification of assays; and quality control testing.

• The Medical Technologist will follow all Clinical Laboratory protocols and procedures in accordance with local, CAP, FDA and CLIA standards.

• The Medical Technologist will participate in routine CAP Survey evaluations on a rotating basis.

• The Medical Technologist will perform required testing in blood bank and issue blood and blood products as requested and ordered by physicians.

• The Medical Technologist will request blood and blood products from the American Red Cross should the need arise under Nashville purchase order.

• The Medical Technologist must be able to use the computer system and enter patient results in the computer system.

• The Medical Technologist must meet all Tennessee Valley Healthcare requirements to include the

Privacy Act, HIPAA and Patient Safety rules, and all confidentiality rights of patients.

6. Qualifications:

• All personnel must meet VA Handbook 5005/72 Part II Appendix G24 Medical Qualification

Standards. Basic education requirements are a bachelor’s degree in medical laboratory science, or in a related science. These standards also require that personnel must currently possess appropriate certification as a Medical Technologist/Medical Laboratory Scientist from the American Society for Clinical Pathology (ASCP) or American Medical Technologists (AMT). It is required that candidates have a minimum of 1 year of experience working as a Medical Technologist at an acute care facility.

• Technical Proficiency - Contractor’s shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read and write English fluently. Contractor shall provide documents upon request of the Contracting Officer (CO)/Contracting Officer’s Representative (COR) to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed.

• Conflict of Interest: The Contractor and all contractors’ physician(s) are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of proposal and during the entirety of contract performance. At the time of proposal, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it’s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest.

• The Government reserves the right to refuse acceptance of any Contractor personnel at any time after performance begins, if personal or professional conduct jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient or other staff members to designated Government representatives. Standards for conduct shall mirror those prescribed by current federal personnel regulations.

• Limited Credentialing Required: All candidates shall be submitted initially for a limited credentialing process. Candidates must pass this limited credentialing before being considered to perform work under this contract. A candidate package shall be submitted to TVHS including the following documents:

i. Transcript that indicates a bachelor’s degree was issued in the appropriate field.

ii. Copy of current ASCP/AMT Certificate

iii. Copy of resume

7. VA Hours of Operation/Scheduling:

• VA Business Hours: Pathology and Laboratory Department operates 24 hours a day, 7 days a week, 365 days a year. This contract includes working holidays, however TVHS works to rotate holidays among their staff and contracted staff.

• Contractor’s medical technologists shall be available and present during entire scheduled shift, which will be established, and may be revised, as deemed appropriate for patient care by the

COR.

• Federal Holidays: The following holidays are observed by the Department of Veterans Affairs.

When the holiday falls on a Saturday or Sunday, the Government recognizes the preceding Friday, or following Monday as the holiday.

New Year’s Day President’s Day Martin Luther King’s Birthday Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas Any day specifically declared by the President of the United States to be a national holiday.

9. Background Investigation:

The Contractor shall not permit any employee to begin work at an Outpatient Site of Care prior to confirmation from the VA that the individual’s background investigation has been reviewed and released to the Office of Personnel Management (OPM), by the Security and Investigations Center (SIC), and a VAMC PIV Card issued to the employee. Candidates will complete paperwork (legible) and electronic fingerprints within seven days of Candidate credentialing being completed. The Candidate will complete and submit eQIP to SIC within 7-days of receiving the SIC e-mail invitation.

10. Access to Patient Information In performance of official duties, Contractor’s provider(s) have regular access to printed and electronic files containing sensitive data, which must be protected under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a), and other applicable laws, Federal Regulations, Veterans Affairs statutes and policies. Contractor’s provider(s) are responsible for (1) protecting that data from unauthorized release or from loss, alteration, or unauthorized deletion and (2) following all applicable regulations and instructions regarding access to computerized files, release of access codes, etc., as set out in a computer access agreement which contract provider(s) signs.

a. Contractor staff shall complete required security training and sign a VA Computer Access Agreement prior to having access to the VA computer system. Security Training will be accomplished annually. Contractor staff shall select training modules for Privacy Training and Information Security Training. Upon completion of the training, please email or fax training certificates to the Contracting Specialist at daniel.earls@va.gov.

b. In addition, if providing medical services, Contractor staff will attend CPRS training prior to providing any patient care services. Contractor staff shall document patient care in CPRS to comply with all VA and equivalent TJC standards.

11. Rules of Behavior for Automated Information Systems:

Contractor staff having access to VA Information Systems are required to read and sign a Rules of Behavior statement which outlines rules of behavior related to VA Automated Information Systems.

The COR will provide, through the facility ISO, the Rules of Behavior to The Contractor for the respective facility. A copy of the Rules of Behavior may also be found in the attachments section of this solicitation.

mailto:daniel.earls@va.gov

B.4 PRICE SCHEDULE

The contractor shall furnish all personnel to provide services necessary to perform medical technician services, in accordance with the Statement of Work in section B.3 of the solicitation. Services shall be provided by the Full Time Equivalent (FTE) of two medical technologists (bachelor’s degree required) each to cover 80 hours per pay-period during off-tour shifts in support of the Tennessee Valley Health System VA Medical Center (TVHS VAMC).

Pricing Instructions:

The offeror is instructed to edit the number of sub-clins to correspond with the number of key personnel submitted for the contract line item number (CLIN). Commercial health care Offerors shall identify by title/position or level of experience the key personnel submitted. Also, renumber SUB-CLINs if adding or removing Key Personnel.

The Contractor shall propose enough key personnel to cover the contract requirement of 2 FTE to be credentialed and be available for scheduling to meet the requirements of the contract.

NOTE: Pricing is based on estimated staffing at 2 FTE per year. Hours are estimated based on current VA staffing levels and may be changed via a contract modification after award in the event there are adjustments to VA staffing. Actual hours of service subject to change upon mutual agreement of VA and Contractor. Orders against this IDIQ contract will only be placed by a warranted Contracting Officer, from NCO 9 in support of TVHS VAMC.

The guaranteed minimum contract quantity, including the base year and any option years exercised, is 500 hours and the maximum quantity/contract quantity/amount, including the base year and any option years exercised, shall not exceed 25,000 hours.

NOTE: 52.217-8 Option to Extend Services is included as part of the solicitation and contract. The six-month extension must be evaluated as a part of the government's initial negotiation. Offerors are not required to submit pricing for clause 52.217-8. The prices offered for the base period will be used for any extension exercised under FAR Clause 52.217-8.

A. Base Period – beginning the date of award, or the contract effective date, for a period of 1 year

CLIN Sub-

CLIN

DESCRIPTION

CANDIDATE NAME

RATE

EST.

HOURS

TOTAL COST

Contractor shall provide two full-time Medical Technicians to work for a period of one-year mainly during off-hours; to include pricing for holiday rates;

and overtime rates in the event those services are needed during the period of performance

4,400

0001a Candidate 1 – Off-Tour Shift Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 0001b Candidate 2 – Off-Tour Shift

Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 0001c Candidate 1 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 0001d Candidate 2 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 0001e Candidate 1 – Day Time Shift

*Majority of work under this contract will occur during off hour shifts

-40-

0001f Candidate 2 – Day Time Shift *Majority of work under this

Total Cost of Base Period

B. Option Period 1 – a period of one year beginning at the expiration of the base period of the contract.

HOURS

TOTAL COST

Contractor shall provide two full-time Medical Technicians to work for a period of one-year mainly during off-hours; to include pricing for holiday rates;

and overtime rates in the event

1001a Candidate 1 – Off-Tour Shift provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 1001b Candidate 2 – Off-Tour Shift

Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 1001c Candidate 1 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 1001d Candidate 2 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 1001e Candidate 1 – Day Time Shift

*Majority of work under this

1001f Candidate 2 – Day Time Shift *Majority of work under this

Total Cost of Option Period 1

C. Option Period 2 – a period of one year beginning at the expiration of option period one of the contract.

HOURS

TOTAL COST

Contractor shall provide two full-time Medical Technicians to work for a period of one-year mainly during off-hours; to include pricing for holiday rates;

and overtime rates in the event

2001a Candidate 1 – Off-Tour Shift provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 2001b Candidate 2 – Off-Tour Shift

Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 2001c Candidate 1 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 2001d Candidate 2 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 2001e Candidate 1 – Day Time Shift

*Majority of work under this

2001f Candidate 2 – Day Time Shift *Majority of work under this

Total Cost of Option Period 2

D. Option Period 3 – a period of one year beginning at the expiration of option period two of the contract.

HOURS

TOTAL COST

Contractor shall provide two full-time Medical Technicians to work for a period of one-year mainly during off-hours; to include pricing for holiday rates;

and overtime rates in the event

3001a Candidate 1 – Off-Tour Shift provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 3001b Candidate 2 – Off-Tour Shift

Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 3001c Candidate 1 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 3001d Candidate 2 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 3001e Candidate 1 – Day Time Shift

*Majority of work under this

3001f Candidate 2 – Day Time Shift *Majority of work under this

Total Cost of Option Period 3

E. Option Period 4 – a period of one year beginning at the expiration of option period three of the contract.

HOURS

TOTAL COST

Contractor shall provide two full-time Medical Technicians to work for a period of one-year mainly during off-hours; to include pricing for holiday rates;

and overtime rates in the event

4001a Candidate 1 – Off-Tour Shift provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 4001b Candidate 2 – Off-Tour Shift

Rate for Swing Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 4001c Candidate 1 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the

Weekend Rate -1- Holiday Rate -1- 4001d Candidate 2 – Off-Tour Shift

Rate for Midnight Shift (please provide an hourly rate for each of the three categories) Name:

1,040

Over-Time Rate -1- Weekend Rate -1- Holiday Rate -1- 4001e Candidate 1 – Day Time Shift

*Majority of work under this contract will occur during off hour shifts

-40-

4001f Candidate 2 – Day Time Shift *Majority of work under this contract will occur during off

Total Cost of Option Period 4 Total Estimated Contract Cost (Base plus Options): $

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by

EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the…