36C24918Q0221-00003000.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2.

AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE

OF PAGES

10A. MODIFICATION OF

CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV.

11/2016) is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITE M 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR

43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes r eference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS

ENTERED INTO

PURSUANT TO AUTHORITY OF:

D. OTHER

BY

Contractor

16C. DATE SIGNED

14.

DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME

AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS

OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 00003 03-13-2018 621-18-1-4078-008 90C Department of Veterans Affairs Network Contracting Office 9 1639 Medical Center Parkway Suite 400 Murfreesboro TN 37129 90C Department of Veterans Affairs Network Contracting Office - 9 1639 Medical Center Parkway Suite 400 Murfreesboro TN 37129 To all Offerors/Bidders

36C24918Q0221 03-13-2018

X x This amendment is address the following items:

a) Answer questions. (see attachments) b)

Remove the word bonded from PWS. (page 7 paragraph 4 and page 8 paragraph 9) c) Remove clause VAAR 852.237-7 from the soli citation.

d) To extend closing date to 3/15/2018 @ 11:00AM EST.

1. Solicitation states that contractor will provide bonded valet attendants, will the contractor’s bonding, which would cover all valet employees, fulfill this requirement? If this requirement specifically refers to individual employee bonding, this adds significant expense to the pricing for the contract and is not consistent with other VAMC valet services solicitations and contracts over the last 18 months. This procurement does not require bonding.

2. Solicitation states that valet employees will have to have PPD testing, which both adds significant expense to the pricing for this contract and is not consistent with other VAMC valet services solicitations and contracts over the last 18 months. Valet employees have very limited contact with valet customers and this requirement seems like an un-needed burden for the contractor and its employees. Yes, the contractor staff members must obtain the flu shot and if they do obtain a flu shoot by the date prescribed, they must wear a mask at all times while on station. No, the PPD is not required but it is highly recommended. Yes, valet parking staff members interface with Veteran patients several times all day in the valet parking area of operations.

3. Solicitation states that the contractor will provide umbrellas, but does not state how they will be required for use. One possible unstated requirement is that valet attendants will provide umbrellas for valet parking customers’ use exiting from or returning to their vehicle. Whether valet parking customers want to use an umbrella or not will vary, which will cause disruption of customer service. e.g., when a valet attendant brings an umbrella to an arriving valet parking customer, who doesn’t want it, the valet attendant will have to take the umbrella with him/her to park the vehicle, during which time there is a potential for some damage or water being dripped inside the vehicle. On the other hand, if the valet attendant doesn’t bring an umbrella and the valet parking customer wants one, the valet attendant has to go get one. If all of the umbrellas are in use, if a valet parking customer wants one and demands to wait, this will back up valet service waiting for an umbrella to be available. A second unstated requirement is similar to the stated solicitation requirement that if requested, valet attendants will assist mobility challenged patients out/in of their vehicle, unload/load their mobility device or retrieve/return a JHLVAMC wheelchair, and/or help them to the lobby, then valet parking customers would expect to be able to request valet attendants hold an umbrella over them as they exit or return to their valet parked vehicle. Both unstated requirements will increase costs through the extra time and effort required of valet attendants, which will require more valet attendants be scheduled during weather requiring umbrellas and the potential inconsistency of both valet attendant scheduling and umbrella use during light rain/mist versus heavy rain, sleet, hail, or snow; as well as, the high likelihood of valet parking customers requesting umbrellas during acceptance or return of their vehicle for valet parking and taking the umbrellas with them. Is there a question here? Umbrellas are a requirement of the valet parking contractor. Experience demonstrates use of umbrellas is an expectation for all Veteran patients during periods of inclement weather.

4. Solicitation states that uniform requirements include watch caps, gloves, and rain pants as appropriate for weather. Depending upon individual valet attendant preference re: inclement / cold weather and driving, respectively headgear (other than the required ball cap / visor) and gloves should be optional by individual valet attendant and of their own choosing. Rain pants would likely cause customer service problems by potentially creating wet seats when a valet attendant drives wearing them, and valet parking customers get in after them. Additionally, both of these requirements are added uniform costs, which in turn will increase cost to JHQVAMC. These items are necessary in case bad weather conditions.

5. Solicitation requires that valet attendants be capable of driving handicap equipped vehicles, which is unreasonable, as these vehicles are often specially configured for a specific mobility impaired driver – e.g., wheel chair bound or amputee drivers, who require unique driving accouterments, such as levers, and require unique training to operate. If the situation occurs the patient can be asked to park their own vehicle outside of the valet parking area of operations.

6. Solicitation requires valet attendants be able to drive vans of all types and heavy duty pickup trucks, does this apply respectively to: large shuttle vans and heavy duty pickup trucks modified as commercial work trucks, e.g., with large flatbeds and carrying heavy equipment such as welding machines or lifts? If so, the extra size of these vehicles will make them difficult to drive if a valet attendant is not used to driving them, even if initially trained, which could result in less efficient movement of valet parked vehicles and a potential for inadvertent damage due to maneuvering an oversize vehicle in the constrained valet staging and parking areas. This will also impact traffic flow around the valet staging area, which is constrained as it is, as well as take up two (2) valet parking spaces. No attendant will be asked to park no heavy duty or oversized vehicle.

7. The process for handling keys of unclaimed valet parking vehicles is not discussed or refined. What are the associated requirements expected by JHQVAMC? All unclaimed keys must be reported and turned into VA Police Department at closing.

8. The solicitation requires a daily report, which JHQVAMC does not currently require. Everything required in this report – except specific daily staffing, is either provided in the monthly report or incident reports, so is this daily report really necessary? This report adds additional expense and effort for the contractor, and hence JHQVAMC, without an apparent positive impact on valet parking customer service. Yes, the current contract requires a daily and monthly report. Yes, this daily report is a requirement and will continue to be a requirement and is surveilled with the QASP.

9. How many years has the current contract been in effect and what was the dollar amount for each service year of the current contract? We are currently under a bridge contract.

10. Will the Government accept / allow past performance of sub-contracting partners as valid? Only prime contractor past performance will be reviewed.

11. Are there any construction projects planned in any traffic areas or parking spaces currently being utilized (or planned to be utilized) for valet parking services, including the intersection leading into the valet staging area? If so, please provide detail. At this moment no construction will affect valet parking area of operations. Phase two of the parking garage construction project when funded will impact valet parking operations.

12. How much notice will be provided prior to contract start date if the award date is after the target award date stated in the solicitation? After the quotes are reviewed, the awardee will be notified.

13. Can you provide the daily vehicle counts for visiting the clinic for the last twelve (12) months? Please refer to amendment 1.

14. If a special event, for which JHQVAMC requests valet parking services, is scheduled outside of contract valet services hours and days, will VA pay contractor for delivery of these additional valet services outside of the contractor’s contractual monthly bill rate? No additional duties are needed outside the Performance Work Statement.

Mountain Home JHQVAMC valet services solicitation 36C24918Q0221

15. Is there a minimum valet services staffing level that is expected to be maintained at the clinic? This contract is for the medical center not a clinic; there are multiple clinics in the medical center. Staffing is the responsibility of the contractor to determined how many employees are needed to meet the demand.

QUESTIONS FOR RFP# 36C24918Q0221

James H. Quillen VA Medical Center

1. What size is the Parking Booth the government providing? The size of the Valet Booth is approximately 5 & ½ feet deep by 6 & ½ feet wide by 8 & ½ feet tall and is not portable but is fixed in place wired with electricity, HVAC and secured.

Where is it Located? The Valet Parking Booth is located in the Valet parking circle and the circle is collocated with the Valet Parking Entrance to the Hospital.

2. Will the VA provide the operator with storage area for operating supplies (Uniforms, Traffic Cones, Go-Jacks, etc.)? The VA provides storage in the form of 18 wall lockers located on the ground floor of building 77. Each wall locker is approximately 10 inches wide by 12 inches deep by 38 inches high. The wall lockers are stacked nine on nine and secured to the wall. Some storage can be accomplished in the Valet Parking Booth. If so, provide the size detail and location. Size and detail provide above.

3. If no storage is provided, can the operator provide a shed/office (about 10 x 15ft) for the onsite manager office and storage? Some storage is available and yes, a vendor provided storage shed is negotiable.

This will be located on a pre-approved area. Would the VA provide this shed with electric power for lighting, radios, computer, A/C, etc.? The VA will not provide a shed.

4. If a shed is not provided or allowed, is the workspace where the site manager can use? Can you provide details on this? A work station in addition to the Valet Parking Booth for a vendor staff member may be negotiable but not likely.

5. Can the Valet contractor number the valet parking spaces in Lot N and O? Yes, and this may be a task the VA might consider.

6. Are there any upcoming construction projects that will decrease the available parking spaces for employees, Veterans and visitors? Yes, there can be construction projects that will impact the available parking for employees, Veterans and visitors. Phase two of the parking garage is one such project.

If so, please provide detail. Do you know of any construction that will affect valet parking at this time? Other than phase two of the parking garage, no.

7. Please provide the walk-through sign-in sheet. Check amendment 1.

8. How much notice will be provided prior to the contract start date? This depends on how many proposals are received, but the awardee will be given a notice as soon as the decision is made.

9. How many parking spaces are in Lot N then Lot O? Approximately 200.

10. Are the valet lots shared with any other parking group? NO. Please detail. How are the valet spaces controlled if it is shared? Valet parking spaces are controlled by the valet parking contractor.

11. Is the valet staging area (pick-up and return) in front of the Hospital building (200) or building 69? Please provide a map indicating the location or locations? Valet parking booth is located next to building 205 and building 69 because building 69 and 205 are connected.

12. Is the staging area for valet shared with other vehicles and/or parking groups? If so, who is shares the space please detail. The valet parking area of operations is shared partially shared with emergency vehicles, fire, police, and ambulances. None of these vehicles needs to park in this space but use the space for access to emergency events.

13. What is the policy when the valet controlled parking area has no more parking spaces available? The VA will assess and provide adequate space for valet parking.

14. Who is eligible to use the valet services? Only Veteran patients with appointments.

15. At what time does the valet service stop accepting vehicles? 6:00pm.

16. Bonding, p7 para 4 - Employee bonding. This is rare in valet parking since money is not collected. What type of Bond and what dollar level? Bonding is not required, only insurance and license.

17. Bonding p8 para 9 - Contractor Bonded. This is very rare in Government service contracting on a fix price term contract. This is expensive. Should this be required, what type of bond and at what dollar value? No bonding is required.

18. If a vehicle has been altered for Handicap person and cannot be operated as normal vehicle, are we still required to valet the vehicle? Who is training the valets to operation these vehicles? Vehicles sometimes do not have a driver seat, are joystick controlled, or have a breathalyzer that only the assigned operator can start the vehicle. In the case the Veteran may be asked to park their own vehicle but not in valet parking.

19. The flu Shot requirement. Many people do not what a flu shot and never get the flu. It is the first time this has been a requirement for valet parking attendants. Is this a mandatory requirement? Yes and if contractor staff members do not obtain the flu shot they must wear a mask at all time while on station.

20. Can valets were shorts during the summer? Yes and short sleeve shirts too.

21. Please provide the average week of patient appointments by hour. A monthly average is amendment 1.

22. Page 32 para C.16 quotes VAAR 852.237-7. This requires the contractor to buy Medical Liability insurance. This insurance is only available to medical service providers and as a non-medical service provider, we cannot purchase this insurance. Why is this a requirement for a valet contractor? Will removed in amendment.

23. Is the PPD test required for Valets? No, but it is recommended.

24. Who is the current valet contractor? Community Pastor Care, LLC

25. Is the current contractor eligible to bid on the contract? This requirement is open to SDVOSB.

26. What is the amount of the last monthly billing? Cannot provide this information.

2331 Mill Rd. Suite 100 Alexandria, VA 22314 703.534.1005 www.ifacilities.us Cert. SD Vet Owned Small Business