36C24826Q0944.docx
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- Solicitation number
- 36C24826Q0944
About this file
This is a Presolicitation Notice for a Notice of Intent to Sole Source a short-term bridge contract for High Definition (HD) Digital Television and Dedicated Internet Access Service (DIAS).
The Orlando VA HealthCare System (OVAHCS), Network Contracting Office 8, intends to negotiate exclusively with Charter Communications to provide monthly subscription services including HD Digital Television with local and cable entertainment channels, installation and connection services, DIAS connectivity, and Veteran Guest Internet Access (VGIA) for all Veterans Integrated Service Network 8 (VISN 8) facilities. The contract is a two-month short-term arrangement designed to prevent service interruption during transition planning. Services will be delivered to twelve OVAHCS facilities and future facilities across central Florida, including the main hub at Orlando VA Medical Center at Lake Nona and Community Based Outpatient Clinics in Daytona Beach, Viera, Kissimmee, Deltona, Clermont, Port Orange, Palm Bay, and other locations. The services must support television viewing in inpatient rooms, outpatient clinics, waiting areas, domiciliary facilities, and the Fisher House, as well as provide internet connectivity for critical VA support systems and veteran family communications.
Performance requirements include new installations at VA-determined locations with contractor responsibility for demarcation point identification, full deployment reports, equipment setup with signal strength validation, and 24/7 network operations with HD service delivery and outage resolution. Critical response time for service interruptions is one hour from notification, while major outages require response within one hour and minor outages within three hours. The contractor must maintain 24/7 network operations, complete cable testing and validation at no additional cost, and resolve all service interruptions subject to natural disaster exceptions. The Solicitation Number is 36C24826Q0944 with responses due by 11:00 PM EDT on Friday, July 10, 2026, submitted to Kurt.Kramer@va.gov. The NAICS code is 517111 (Wired Telecommunications Carriers) with a small business size standard of 1,500 employees, and the Product Service Code is DG10.
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Presolicitation Notice Presolicitation Notice
| SUBJECT* |
| HDTV & Network Internet (short-term) |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 32827 |
| SOLICITATION NUMBER* |
| 36C24826Q0944 |
| RESPONSE DATE/TIME/ZONE |
| 07-11-2026 23:00 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 10 DAYS AFTER THE RESPONSE DATE |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| DG10 |
| NAICS CODE* |
| 517111 |
| PLACE OF PERFORMANCE |
| Orlando VA Healthcarre System |
(OVAHCS)
13800 Veterans Way
Orlando
| POSTAL CODE |
| FL |
| COUNTRY |
| 32827 |
CONTACT INFORMATION
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office 8 (NCO 8)
Orlando FL 32827
POINT OF CONTACT*
Contracting Officer Kurt Kramer Kurt.Kramer@va.gov
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
INTENT TO SOLE SOURCE
Orlando VA HealthCare System (OVAHCS), Network Contracting Office 8, is issuing this notice of intent to negotiate with a single source, Charter Communications, to provide monthly subscription of High Definition (HD) Digital Television and Dedicated Internet Access Service (DIAS) which provides local and cable entertainment channels, installation & connection services, and DIAS connectivity at multiple VA facilities within the Orlando VA Healthcare System (VAHCS) along with providing Veteran Guest Internet Access (VGIA) for the all of Veterans Integrated Service Network 8 (VISN 8) facilities.
This is a short-term 2-month contract to avoid any interruption with current services.
SCOPE
This service provides television viewing to in-patient rooms & out-patient clinics, waiting areas, domiciliary residents, and veteran beneficiaries & family members lodging at the Fisher House, as well as internet access at VA facilities for the communication and interconnectivity of crucial support systems at each site. The Orlando VAMC at Lake Nona is the main hub and central control point of television and internet services for all sites within the OVAHCS. OVAHCS is also the main hub providing Veteran Guest Internet Access (VGIA) for all of VISN 8.
Service will be provided at the following OVAHCS facilities and future facilities:
· The Orlando VA Medical Center at Lake Nona, 13800 Veterans Way, Orlando, FL 32827
· Lake Baldwin VA Medical Center, 5201 Raymond St., Orlando, FL., 32803
· Lakemont Campus, 2500 S. Lakemont Ave, Orlando FL 32814
· William V. Chappell Jr. Community Based Outpatient Clinic (CBOC), 551 National Health Care Dr., Daytona Beach, FL., 32114
· Viera VA Health Care Center (VAHCC), 2900 Veterans Way, Viera, FL., 32940
· Kissimmee CBOC, 701 Union St., Kissimmee, FL., 34741
· Deltona CBOC, 1200 Deltona Blvd. Deltona, FL., 32725
· Clermont CBOC, 805 Oakley Seaver Dr., Clermont, FL., 34711
· Port Orange CBOC 3731 S. Clyde Morris Blvd., Port Orange, FL 32129
· Westside Pavilion CBOC 1821 Business Park Blvd. Daytona Beach, FL 32114
· SimLEARN Annex 6490 Hazeltine National Dr. Orlando, FL 32822
· Palm Bay CBOC 5200 Babcock St. NE Suite 101 Palm Bay, FL 32905
PERFORMANCE REQUIREMENTS
· New installations: Locations as determined by the VA
· The Contractor shall locate the Demarcation point(S), (DMARC) location for the Head End system,
· The Contractor shall provide a full report to the Liaison officer before proceeding to the deployment of equipment.
· The Contractor shall provide manuals and drawings to the Liaison officer for distribution throughout the medical center.
· The Contractor shall set up site equipment ensure signal strength.
· The Contractor shall install the equipment, align and test.
· The Contractor shall complete the testing and validate of cables
· Contracted monthly HDTV/Video and DIAS Service:
· The Contractor shall provide 24/7 network operations with good quality HD Digital Television service for the delivery of local satellite/cable entertainment channels to the viewer package requested throughout the facility.
· The Contractor shall maintain a 24/7 network operation center for reporting all types of outages and service interruption.
· The Contractor shall provide an inventory and recording of system components during the contract period at no additional cost to the Government,
· The Contractor shall complete the testing of cable and feed supply during the contract period at no additional cost to the Government,
· The Contractor shall complete the testing of cables, replacing worn or weathered cables to avoid future outage problems due to equipment issues during the contract period at no additional cost to the Government.
· The Contractor shall resolve all outages and service interruptions
· The Contractor response time of interruptions shall be within 3 hours of notification,
· The Contractor response time of critical outages shall be one (1) hour of notification,
· The Contractor response time of minor outages shall be one (3) hour of notification,
· The Contractor response time of major outages shall be within 1 hour of notification,
· Delays will be reviewed and subject to the terms agreed in the proposal.
· Natural Disasters or unforeseen emergencies are the exception to delays in work completion.
NAICS: 517111
SB size standard: 1,500 employees
PSC: DG10
Responses must be submitted by 11:00 PM (EDT) Friday, July 10, 2026. Responses to the information requested above may be submitted via email to Kurt.Kramer@va.gov.
| *=Required Field |
| Presolicitation Notice |
Presolicitation Notice
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