Final-SON Camera System monitoring.docx

STATEMENT OF NEED

Camera System Monitoring

GENERAL: The James A. Haley Veterans’ Hospital (JAHVH) has a new requirement to install Camera System Monitoring for the VA Police Secure Communications Center (SCC) to support project 673-14-100 (Upgrade Physical Security Phase 1) and to replace any equipment that has met the end-of-life cycle. This Statement of Need (SON) outlines VA’s requirement for the SCC Camera system. The Contractor shall manage the ordering, shipment, and installation of the SCC camera system.

SCOPE: The purpose of service is to install upgrade and bring online the facility camera viewing and monitoring capabilities at 5 workstations in the SCC. The selected contractor shall provide turn-key services for installation of the required equipment. The Contractor shall provide design, project management, and installation of the SCC Camera system. Contractor is responsible for professional installation, and maintenance/warranty services for the system installed at JAHVH facility. The selected contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to satisfy the needs of this contract. This service project will install the existing VA supplied equipment needed to develop facility camera system monitoring. To include but not limited to, servers, server racks, switches, computers, monitors. System software should be Video Edge.

GENERAL REQUIREMENTS: Contractor shall furnish all supplies, equipment, fasteners, fixtures, and services required to perform the service under this contract.

a. Provide labor to install the (clouded) on site VA owned equipment

b. Install equipment in VA provided racks and install VA provided computer equipment on 5 workstations

c. Install Cisco switches, servers and associated equipment

d. Provide 1 year warranty on work performed

e. Software must be Video Edge software to integrate with Victor unified client and VuWall software

f. Upgrade operating system on 8 Workstation computers. Dell Precision 5820.

· Dell Windows

· Dell Linux

· Video Edge

g. Provide device hardening services for qualified equipment

h. Run cabling as necessary

i. Connect existing camera feeds and activate system

j. VA Coordination: Contractor shall coordinate with Tampa FMS Projects, to finalize all.

k. Delivery Schedule: VA provided equipment is on site, except for the actual Video wall display. All installation must be coordinated with specific dates and approved by the FMS Projects COR. All deliveries shall be coordinated by the Contractor and delivered to the facility at the time of installation. The Contractor shall provide FMS Projects COR with scheduled date and time of delivery at least 24 hours in advance.

l. Submittals: Contractor shall provide single plan view drawings for all typical, to include corresponding parts list, evidencing compliance.

m. Brand Name or Equal: Substitution requests (“Or Equals”) shall meet characteristics outlined in this Statement of Work. Substitution requests shall be like the specified dimensions, materials, color scheme, function, and quality. “Or equal” products submissions shall include manufacturer’s product brochure including specification information, warranty data, and physical samples of manufacturer’s full range of finish options.

n. Delivery and Installation Requirements: Prior to installation, the Contractor/manufacturer representative shall conduct a post-award site visit within seven (7) days of award to become familiar with the site for an accurate order of the product and check for potential installation problems. Site visits/field measurement verifications are to be scheduled with the project COR. During the site visit the Contractor shall be responsible for gathering all accurate dimensions of the physical space. All areas are accessible by elevator. Necessary storage shall be included. The Contractor shall be required to coordinate scheduling, phasing, delivery, and installation with the project COR. A post-award walkthrough is required to verify all measurements and existing conditions. The post-award site visit shall be conducted within 7 days of Task Order award.

Installation shall be performed by a licensed and bonded installation company, including any proprietary certifications necessary to maintain product warranties. The Installer shall have a minimum of three (3) years of knowledge and experience with the products being installed. Contractor shall ensure all staff arrive on site with all necessary tools and equipment required for the installation including dollies, ladders, hand tools and carts to deliver and install the products as required from dock to installation work site. Contractors shall provide floor protection. All material handling equipment shall have rubber wheels. Any damage incurred through the delivery or installation process must be repaired within 30 days at the contractor’s expense.

o. Contractor/Subcontractor Dress Appearance: Installation contractor shall always have a professional appearance and demeanor. Laborers shall be uniformly dressed, displaying either a company logo or company name badge on his or her attire. Contractor and Installation Team shall adhere to JAHVH safety protocols during their entire visit.

p. Damages: Contractor shall perform inspection of the buildings and grounds with the project COR prior to commencing work. Contractors shall protect all items from damage and take precautions against damage to the buildings, grounds, and furnishings. Contractor shall repair or replace any items related to buildings or grounds damaged accidentally or on purpose due to actions by the Contractor. Contractor shall communicate with the project COR to resolve all repairs beyond simple surface cleaning.

q. Safety: Contractor staff shall come to the job site equipped with all necessary safety gear including but not limited to eye protection, hard hats, steel toe boots etc.

r. Security: Contractor shall supply a list of personnel requiring access to the installation location five (5) business days before commencing work. There shall be no smoking, eating, or drinking inside the clinic at any time. All VA buildings are currently smoke free as this is a federal policy.

s. Acceptance and Final Inspection: The Contractor shall conduct a final inspection with the project COR, or a VA assigned representative once all devices are installed. The project COR shall ensure all work is completed satisfactorily prior to acceptance. Contractor shall be present to review, address, and document any damage, major and minor discrepancies, and punch-list items. Final inspection of project is not permitted to be conducted by the installing agent. At minimum, Contractor and project COR are to be present for final inspection and acceptance. Contracting Officer shall be notified of all disputes including those regarding acceptance and inspection. Contractor shall accomplish the following if any discrepancies and/or punch list items are identified during the final inspection:

· Contractor shall photograph and document all damaged, deficient, defective, or mis-ordered/shipped products at the job site and submit them to the manufacturer for repair or replacement making copies for VA Interior Designer.

· Upon punch-list completion, the Contractor is to submit to the project COR a remediation plan to correct deficiencies within three (3) business days.

· Contractor shall correct deficiencies and punch list items within ten (10) business days after identification unless deficiency requires fabrication of replacement parts/pieces in which the time allowance will be increased to thirty (30) calendar days for non-readily available or stock items.

· Upon completion of installation and all corrected deficiencies, a receipt of completion or sign-off from project COR will be made available.

t. Clean-up: All dust and debris must be cleaned by the Contractor daily, to include vacuuming and damp mopping when necessary. Immediately after installation and adjustment per area/section, Contractor is required to clean all surfaces, remove marks, soil, and foreign matter. At project completion.

recheck all components and perform all required additional cleaning. Cleaning equipment and supplies shall be the responsibility of the Contractor and shall not be provided by the Government. Contractor shall be responsible for the coordination of staging areas and parking within the receiving area of the building. Contractors shall maintain a clean job site during work hours and properly store materials and supplies at the end of each work- day.

u. Work Hours: Contractor shall deliver all office furniture to site and install during regular business hours, Monday through Friday, 7:00 am to 3:00 pm Eastern Standard Time (EST), excluding holidays unless specifically coordinated with VA Interior Designer. Contractor shall contact the project COR at least 14 business days prior to start of on-site work to ensure the building is prepared for installation. The Government recognized US holidays are the following: New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. If the holiday falls on Sunday, it is observed on Monday. Contactor is responsible for notifying project COR in advance of arrival and departure each day of performance. The Government maintains the option to modify the normal work week, days, and hours, as necessary for the accomplishment of VHA mission.

PHYSICAL MATERIAL CHARACTERISTICS AND SPECIFICATIONS:

All finished surfaces shall be free of scratches, marks, dents, or blemishes, and withstand staining, and exhibit flaking, cracking, or loss or adhesion. Furnishings shall have smooth finishes with no hazardous projections, sharp corners, or detail, which can be hazardous and cause personal injury or damage to clothing.

GUARANTEE/WARRANTY: The Contractor is an authorized dealer for any Name Brand or Equal items provided. Only Name Brand or Equal components and approved installation practices will be used.

The Contractor shall ensure installation against defects of materials and workmanship under normal use and service for one (1) year from the date of installation. The Contractor shall field-repair equipment or provide an equivalent loaned item while the item is under repair, if necessary, to the satisfaction of the Government. All furnished items shall possess standard commercial warranty for normal use and service. The Contractor shall provide a copy of the written warranty upon delivery.

The Contractor shall provide response within 48 hours of warranty call and assistance on all warranty and service claims made by the JAHVH. Contractor shall perform a site visit for item inspection and review within five (5) business days of correspondence from the JAHVH requesting warranty or service claim assistance. An action plan shall be submitted by the Contractor for all warranty and service claims within five (5) business days following the initial site visit.

Contractor shall ensure that all owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions and any other information are provided to the project COR upon completion of the installation. Contractor shall provide a Warranty Booklet at completion of project encompassing maintenance guidelines for product and finishes for VA Tampa use.

PLACE OF DELIVERY:

James A Haley Veterans’ Hospital 13000 Bruce B Downs Blvd Tampa, FL 33612