36C24825Q0161 (1).pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24825Q0161 12-06-2024

VICTORIA ROBLES 407-646-4677 12-27-2024

11:00 am EST

36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System 13800 Veterans Way Orlando FL 32827

X 100

X

561492

$19 Million

N/A

X

Department of Veterans Affairs (DVA) Veterans Integrated Service Network 8

(VISN 8)

13800 Veterans Way Orlando FL 32827

36C248

NCO 8

Orlando Commodities & Services Contracting Team

Department of Veterans Affairs Financial Services Center

P.O. Box 149971 Austin TX 78714-9971

(877) 353-9791 (512) 460-5429

See CONTINUATION Page

Court reporting services for VISN 8 facilities.

Department of Labor (DOL) Wage Determinations (WG) apply.

See CONTINUATION Page

X X

Victoria Robles

36C24825Q0161

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION (continuation from Standard Form 1449, block 18A.) ...4

B.2 PRICE SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT (PWS)

SECTION C - CONTRACT CLAUSES

C.1 52.216-18 ORDERING (AUG 2020)

C.2 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.3 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...44

C.6 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.7 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR

1984)

C.8 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR DATA

BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.9 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.10 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.12 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)..52

C.13 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 ATTACHMENT 1: Past Performance Form

SECTION E - SOLICITATION PROVISIONS

E.1 INSTRUCTION TO QUOTERS

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.216-1 TYPE OF CONTRACT (APR 1984)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.8 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.9 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION (continuation from Standard Form 1449, block 18A.)

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: (Company Name)

(Address)

(City-State-Zip)

POINT OF CONTACT:

PHONE NUMBER:

E-MAIL ADDRESS:

DUNS #:

b. GOVERNMENT: Victoria Robles, Contracting Specialist (CO) (E): Victoria.Robles@va.gov

Network Contracting Office 8 (NCO 8) Orlando Contracting – Commodities & Services Team

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33 Payment by Electronic Funds Transfer - System For Award Management (JUL 2013)

3. INVOICES/PAYMENT: Invoices shall be submitted electronically, in arrears:

a. After services have been rendered and accepted.

b. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Corporation e- Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to Tungsten Network VA.Registration@tungsten-network.com or calling 1-877-752-0900 option 2 for Enrollment.

c. VA’s Electronic Invoice (e-Invoice) system uses a third-party contractor (Tungsten Network) for submission of electronic invoices. Go to this website to begin submitting electronic invoices, free of charge: http://www.tungsten-network.com/customer-campaigns/veteransaffairs-us/

For assistance setting up e-Invoice, the below information is provided:

Tungsten Network e-Invoice Registration: VA.Registration@tungsten-network.com Tungsten Network Customer Service: (877) 489-6135

OB10 Portal to submit electronic invoices: VA.Registration@ob10.com VAFSC – for Invoice receipt or payment questions, call: (877)353-9791 or VAFSC Email: vafsccshd@va.gov

FACSIMILE, E-MAIL, AND SCANNED DOCUMENTS ARE NOT ACCEPTABLE FORMS OF

SUBMISSION FOR PAYMENT REQUESTS

4. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

5. The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

B.2 PRICE SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1.00 SV NSP NSP

On-site Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0001AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) in accordance with the PWS.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0001AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0001AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0002 1.00 SV NSP NSP

Telephonic Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0002AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0002AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0002AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0003 1.00 SV NSP NSP

Transcription in accordance with PWS.

Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0003AA 15,000.00 PG __________________ __________________

Original and one copy (priced per page) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0003AB 5,000.00 PG __________________ __________________

Additional copy (within Agency) (priced per page) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0003AC 15,000.00 PG __________________ __________________

Electronic transmission of Exhibits (price per page) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0003AD 100.00 EA __________________ __________________

Compact Disk (CD) of documents and voice recordings Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025

0003AE 5,000.00 PG __________________ __________________

Telephonic transcription (price per page) Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0004 1.00 EA NSP NSP

Expedite Delivery Fee Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0004AA 5.00 EA __________________ __________________

Next Business Day Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0004AB 5.00 EA __________________ __________________

2-day Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0004AC 5.00 EA __________________ __________________

5-day Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

0005 5.00 EA __________________ __________________

Late Cancellation Fee Contract Period: Base POP Begin: 01-10-2025 POP End: 12-31-2025

1001 1.00 SV NSP NSP

On-site Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1001AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) in accordance with the PWS.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1001AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1001AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1002 1.00 SV NSP NSP

Telephonic Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1002AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1002AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026

1002AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1003 1.00 SV NSP NSP

Transcription in accordance with PWS.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1003AA 15,000.00 PG __________________ __________________

Original and one copy (priced per page) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1003AB 5,000.00 PG __________________ __________________

Additional copy (within Agency) (priced per page) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1003AC 15,000.00 PG __________________ __________________

Electronic transmission of Exhibits (price per page) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1003AD 100.00 EA __________________ __________________

Compact Disk (CD) of documents and voice recordings Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026

1003AE 5,000.00 PG __________________ __________________

Telephonic transcription (price per page) Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1004 1.00 EA NSP NSP

Expedite Delivery Fee Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1004AA 5.00 EA __________________ __________________

Next Business Day Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1004AB 5.00 EA __________________ __________________

2-day Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1004AC 5.00 EA __________________ __________________

5-day Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

1005 5.00 EA __________________ __________________

Late Cancellation Fee Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2001 1.00 SV NSP NSP

On-site Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027

2001AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) in accordance with the PWS.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2001AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2001AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2002 1.00 SV NSP NSP

Telephonic Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2002AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2002AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2002AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027

2003 1.00 SV NSP NSP

Transcription in accordance with PWS.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2003AA 15,000.00 PG __________________ __________________

Original and one copy (priced per page) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2003AB 5,000.00 PG __________________ __________________

Additional copy (within Agency) (priced per page) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2003AC 15,000.00 PG __________________ __________________

Electronic transmission of Exhibits (price per page) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2003AD 100.00 EA __________________ __________________

Compact Disk (CD) of documents and voice recordings Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2003AE 5,000.00 PG __________________ __________________

Telephonic transcription (price per page) Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027

2004 1.00 EA NSP NSP

Expedite Delivery Fee Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2004AA 5.00 EA __________________ __________________

Next Business Day Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2004AB 5.00 EA __________________ __________________

2-day Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2004AC 5.00 EA __________________ __________________

5-day Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

2005 5.00 EA __________________ __________________

Late Cancellation Fee Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3001 1.00 SV NSP NSP

On-site Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3001AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) in accordance with the PWS.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028

3001AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3001AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3002 1.00 SV NSP NSP

Telephonic Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3002AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3002AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3002AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3003 1.00 SV NSP NSP

Transcription in accordance with PWS.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028

3003AA 15,000.00 PG __________________ __________________

Original and one copy (priced per page) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3003AB 5,000.00 PG __________________ __________________

Additional copy (within Agency) (priced per page) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3003AC 15,000.00 PG __________________ __________________

Electronic transmission of Exhibits (price per page) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3003AD 100.00 EA __________________ __________________

Compact Disk (CD) of documents and voice recordings Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3003AE 5,000.00 PG __________________ __________________

Telephonic transcription (price per page) Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3004 1.00 EA NSP NSP

Expedite Delivery Fee Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028

3004AA 5.00 EA __________________ __________________

Next Business Day Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3004AB 5.00 EA __________________ __________________

2-day Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3004AC 5.00 EA __________________ __________________

5-day Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

3005 5.00 EA __________________ __________________

Late Cancellation Fee Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4001 1.00 SV NSP NSP

On-site Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4001AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) in accordance with the PWS.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4001AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029

4001AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4002 1.00 SV NSP NSP

Telephonic Rate for Court Reporter Services in accordance with the PWS.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4002AA 300.00 SV __________________ __________________

Administrative Investigative Board (AIB) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4002AB 300.00 SV __________________ __________________

Equal Employment Opportunity (EEO) Hearings.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4002AC 300.00 SV __________________ __________________

Merit System Protection Board (MSPB) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4003 1.00 SV NSP NSP

Transcription in accordance with PWS.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4003AA 15,000.00 PG __________________ __________________

Original and one copy (priced per page) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029

4003AB 5,000.00 PG __________________ __________________

Additional copy (within Agency) (priced per page) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4003AC 15,000.00 PG __________________ __________________

Electronic transmission of Exhibits (price per page) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4003AD 100.00 EA __________________ __________________

Compact Disk (CD) of documents and voice recordings Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4003AE 5,000.00 PG __________________ __________________

Telephonic transcription (price per page) Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4004 1.00 EA NSP NSP

Expedite Delivery Fee Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4004AA 5.00 EA __________________ __________________

Next Business Day Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029

4004AB 5.00 EA __________________ __________________

2-day Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4004AC 5.00 EA __________________ __________________

5-day Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services PSC: R606 - Support - Administrative: Court Reporting

4005 5.00 EA __________________ __________________

Late Cancellation Fee Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029 NAICS CODE: 561492 - Court Reporting and Stenotype Services

GRAND TOTAL __________________

B.3 PERFORMANCE WORK STATEMENT (PWS)

1.0. INTRODUCTION

1.1. The Government requires court reporting services in support of VISN 08 Healthcare System.

2.0. DESCRIPTION / SCOPE / OBJECTIVE

2.1. The Contractor must provide all labor, equipment, tools, material, supervision and other items and services necessary to perform the work as defined in this Performance Work Statement.

3.0 APPLICABLE DOCUMENTS

3.1. The following laws, regulations, policies, and procedures in effect on date of contract issuance and all subsequent changes or updates apply:

FAR Federal Acquisition Regulation VAAR Veterans Administration Acquisition Regulation

SCA DOL Website Service Contract Act (SCA) Directory of Occupations (Fifth Edition) http://www.dol.gov/whd/contracts/sca.htm

NCRA National Court Reporter Association FCRA Florida Court Reporters Association JTR Joint Travel Regulation RPR Registered Professional Reporter

3.2. Example: Glossary. Acronyms used in this PWS are listed below for easy reference:

COR Contracting Officer’s Representative FAR Federal Acquisition Regulation AIB Administrative Investigative Board PWS Performance Work Statement CO Contracting Officer OIG Office of Inspector General HHS Health and Human Services OVAHS Orlando VA Healthcare System MSPB Merit System Protection Board EEOC Equal Employment Opportunity Commission DAB Disciplinary Appeals Board

In this contract, the terms court reporter, stenographer, and transcriptionist, are used interchangeably.

4.0. PERFORMANCE REQUIREMENTS

4.1. The contractor shall provide, within 24-hours of being notified, a certified stenographer to transcribe real time verbatim testimonies onsite at the requesting medical facility.

4.1.1. The Contractor shall arrive promptly on the date, at the place, and at the time specified with as many competent stenographic reporters necessary for the prompt and proper reporting of proceedings.

4.1.2. The reporter shall present themselves to the presiding official 15 minutes prior to the start time and at the place of the designated hearing, deposition, or event, to set up all required equipment and be able to begin verbatim reporting at the designated time; or, in the case of a telephonic investigation, shall make telephone contact with the presiding official at least five minutes prior to the start time. The stenographer will be governed by the instructions of the presiding official in all matters affecting the composition of the record, adjournment to other times or places, the hours of hearing, and matters of like character. The contractor shall report everything spoken while a hearing is in session unless the presiding official directs an off-the-record discussion. The contractor shall not omit from the record any part of a proceeding for which notes have been taken as required, unless the presiding official so directs. The contractor shall mark and number/letter exhibits and arrange them in numerical or alphabetical order as directed by the presiding official.

4.1.3. The contractor shall assure that each reporter is fully aware of the assigned work situation, including the occasional need for extending a hearing session beyond the normal work day.

4.2. The contractor shall transcribe AIB sworn statements, hearings and deposition proceedings without the use of audio recording.

4.3. If testimony must be retaken as a result of the contractors’ negligence, for example, mechanical breakdown of the transcribing equipment, the Contractor shall provide the services necessary to retake the testimony at no cost to the Government. The contractor shall bear all expenses to any party of the litigation, not limited to, bearing all transportation and subsistence costs, to be computed in accordance with Joint Travel Regulation incurred by the ordering facility, the parties and their witnesses and attorneys in attending or testifying at such retaking of testimony.

4.4. To the maximum extent practical, the Contractor shall assign the same reporter to a proceeding lasting more than one day or, in the case of a lengthy proceeding, the same group of reporters.

4.5. The Contractor shall furnish complete transcripts, which accurately reflect the full and complete verbatim record of the proceedings within 10 business days. When the presiding official determines that there are errors in the transcript, the Contractor shall, at the request of the presiding official, correct the errors and furnish the corrected transcript within five business days after receipt of notification and at no additional cost to the Government.

4.6. The Contractor shall provide legible transcripts of all transcriptions. If the presiding official determines one or more copies of transcripts are illegible, the Contractor shall correct and replace the transcripts within one business day after receipt of notification from the presiding official and at no cost to the government.

4.7. Requests for Services will be made either in writing or by telephone (followed by written notification). The contractor will determine, within no more than two hours from the time of the request (telephonic or written), whether or not a reporter will be available. If this determination is not received, the Department of Veterans Affairs reserves the right to obtain the service from another source and to charge the Contractor with any excess cost which may result there from. The Department of Veterans Affairs will be the sole judge in determining when to order service from another source.

4.8. A conflict of interest is defined as the existence of financial or other relationship between the Contractor, including any of his/her employees, agents, subcontractors, or representatives, and a party to or an attorney involved or representatives, and a party to or an attorney involved in a proceeding to be transcribed under this contract. The Contractor shall promptly notify the presiding official whenever there is a potential or actual conflict of interest between the Contractor and such party or attorney. If a potential or actual conflict of interest is reported by the Contractor, the Contracting Officer reserves the right to have the transcript of that proceeding produced by another court reporter at no cost to the Contractor, notwithstanding any other provision of this contract. Should a new proceeding be required because a conflict of interest exists which the Contractor failed to bring to the attention of the presiding official, the Contractor shall bear the full cost of the new proceeding.

4.9. When VA is providing services involving patient records to non-Federal entities, the records maintained by VA in providing those services are subject to the Privacy Act, FOIA, and other VA specific laws regarding the confidentiality of patient records. The party to whom VA is providing the services will want to review those records in order to ensure that VA is providing quality care in accordance with the contract. In order for VA to be able to release those records the following language applies: The Sharing Partner is a VA contractor and will assist in the provision of health care to patients seeking such care from or through VA. As such, the Sharing Partner is considered as being part of the Department health care activity. Sharing Partner is considered to be a VA contractor for purposes of the Privacy Act, 5 U.S.C. § 552a. Further, for the purpose of VA records access and patient confidentiality, Sharing Partner is considered to be a VA contractor for the following provisions: 38 U.S.C. §§ 5701, 5705, and 7362. Therefore, Sharing Partner may have access, as would other appropriate components of VA, to patient medical records including patient treatment records pertaining to drug and alcohol abuse, HIV, and sickle cell anemia, to the extent necessary to perform its contractual responsibilities. However, like other components of the Department, and not withstanding any other provisions of the sharing agreement, the Sharing Partner is restricted from making disclosures of VA records, or information contained in such records, to which it may have access, except to the extent that explicit disclosure authority from VA has been received. The Sharing Partner is subject to the same penalties and liabilities for unauthorized disclosures of such records as VA.

4.10. The records referred to above shall be and remains the property of VA and shall not be removed or transferred from VA except in accordance with 21 U.S.C. § 551a (Privacy Act), 38 U.S.C. § 5701 (Confidentiality of claimants’ records), 5 U.S.C. § 552 (FOIA), 38 U.S.C. § 5705 (Confidentiality of Medical Quality Assurance Records), 38 U.S.C. § 7332 (Confidentiality of certain medical records) and other applicable federal laws, rules, and regulations. Subject to applicable federal confidentiality or privacy laws, the Sharing Partner, or their designated representatives, and designated representatives of federal regulatory agencies having jurisdiction over Sharing Partner, may have access to VA's records, at VA's place of business on request during normal business hours, to inspect and review and make copies of such records.

4.11. The contractor’s on-site supervisor will secure (in a sealed envelope) and relinquish any documentation found anywhere on the VA grounds that contains sensitive patient and/or employee information (i.e. privacy information), with local facility privacy officer and police services.

4.12. In the event that the contractor should lose any records, transcripts or confidential information associated with their assigned work, the Orlando VA Healthcare System’s Privacy Officer, and the COR (Contracting Officer Representative) should be promptly notified. The notification should take place within 60 minutes of the contractor confirming that the identified information cannot be located. The initial notification may be verbal, by phone call, or in person, with the official communication in writing to follow within the identified timeframe (i.e., 60 minutes).

4.13. Mandatory VA provided Privacy Training/Information Security Training will be completed by all contract employees before any on-site work begins under the contract. Approximately one (1) hour of Privacy Training/Information Security Training will be provided for all employees who, along with their on-site supervisor, will be required to read and sign the training documents. These training documents must then be forwarded to the Contracting Officer prior to the on-site work beginning. Any new contractor employee(s) hired after the contract becomes effective must complete the mandatory VA provided Privacy Training/Information Security Training prior to starting work.

Confidentiality Statement and HIPAA Certification signed by Court Reporter Service and employees, maintained at the facility.

4.14. CLIN structure. The chart below represents best-known estimates for the services covered under this contract. These estimate quantities are based on market research and on annual historic data based on prior year needs. Actual amounts may be more or less of these estimated amounts:

5.0. PERFORMANCE LOCATION AND HOURS

5.1. Accomplishment of the PWS requires work at facilities across the State of Florida.

Specific location will be determined at the task order level:

VA Sunshine Healthcare Network (Station 485) VA Health Care System Bay Pines VA Healthcare System (Bay Pines, FL) North Florida/South Georgia Veterans Health System (Gainesville, FL) VA Caribbean Healthcare System (San Juan, PR)

VA Medical Center James A. Haley Veterans' Hospital (Tampa, FL) James A. Haley Veterans' Hospital Primary Care Annex (Tampa, FL) Lake City VAMC, NF/SGVHS (Lake City, FL) Malcom Randall VAMC, NF/SGVHS (Gainesville, FL) Miami VA Healthcare System (Miami, FL) Orlando VA Medical Center (Orlando, FL) West Palm Beach VAMC (West Palm Beach, FL)

Outpatient Clinic Clewiston Outpatient Clinic (Clewiston, FL) Jacksonville OPC (Jacksonville, FL) Lake Baldwin OPC (Orlando, FL) Lee County VA Healthcare Center (Cape Coral, FL) Mayaguez OPC (Mayaguez, PR) New Port Richey OPC (New Port Richey, FL) Ponce OPC (Ponce, PR) Southpoint Clinic (Jacksonville, FL) Tallahassee HCC (Tallahassee, FL) The Villages OPC (The Villages, FL) Utuado VA Rural Outpatient Clinic (Utuado, PR) VA Moore Haven Outpatient Clinic (Moore Haven, FL) Viera OPC (Viera, FL) William V. Chappell, Jr., VA OPC (Daytona Beach, FL)

Community Service Programs St Lucie County PTSD Clinical Team (PCT) Outpatient Program (Port St Lucie, FL)

Community Based Outpatient Clinic Arecibo CBOC (Arecibo, PR) Boca Raton CBOC (Boca Raton, FL) Bradenton Community-Based Outpatient Clinic (Bradenton, FL) Brooksville CBOC (Brooksville, FL) Ceiba Community Based Outpatient Clinic (Pueblo Ward, PR)

Ceiba Community Based Outpatient Clinic (Pueblo Ward, PR) Ceiba VA Community Based Outpatient Clinic (Pueblo Ward, PR) Clermont Community Based Outpatient Clinic (Clermont, FL) Comerio Rural Outpatient Clinic (Comerio, PR) Crossroads Annex (Winter Park, FL) Deerfield Beach VA Community Based Outpatient Clinic (Deerfield Beach, FL) Delray Beach CBOC (Delray Beach, FL) Deltona Community Based Outpatient Clinic (Deltona, FL) Fort Pierce CBOC (Ft. Pierce, FL) Guayama CBOC (Guayama, PR) Healthcare for Homeless Veterans (Miami, FL) Healthcare for Homeless Veterans (Miami, FL) Hollywood VA Community Based Outpatient Clinic (Hollywood, FL) Homestead VA Community Based Outpatient Clinic (Homestead, FL) James A. Haley Veterans' Hospital Primary Care Annex (Tampa, FL) Key Largo VA Community Based Outpatient Clinic (Key Largo, FL) Key West VA Outpatient Clinic (Key West, FL) Kissimmee CBOC (Kissimmee, FL) Lakeland CBOC (Lakeland, FL) Lecanto CBOC (Lecanto, FL) Marianna CBOC (Marianna, FL) Naples Community-Based Outpatient Clinic (Naples, FL) Ocala CBOC (Ocala, FL) Okeechobee CBOC (Okeechobee, FL) Palatka CBOC (Palatka, FL) Palm Harbor Community-Based Outpatient Clinic (Palm Harbor, FL) Pembroke Pines VA Community Based Outpatient Clinic (Hollywood, FL) Perry CBOC (Perry, FL) Port Charlotte Community-Based Outpatient Clinic (Port Charlotte, FL) Port St Lucie PTSD Clinical Team (PCT) Outpatient Program (Port Saint Lucie, FL) Saint Augustine CBOC (St. Augustine, FL) Saint Croix CBOC (Kings Hill, VI) Saint Thomas CBOC (St. Thomas, VI) Sarasota Community-Based Outpatient Clinic (Sarasota, FL) Sebring Community-Based Outpatient Clinic (Sebring, FL) St Marys CBOC (St Marys, GA) St. Petersburg Community-Based Outpatient Clinic (St. Petersburg, FL) Stuart CBOC (Stuart, FL) Tavares Community Based Outpatient Clinic (Tavares, FL) Valdosta CBOC (Valdosta, GA) Vero Beach CBOC (Vero Beach, FL) Vieques Rural Outpatient Clinic (Vieques, PR) Waycross CBOC (Waycross, GA) William Bill Kling VA Clinic (Sunrise, FL) Zephyrhills CBOC (Zephyrhills, FL)

Vet Center Arecibo Vet Center (Arecibo, PR) Clearwater Vet Center (Clearwater, FL) Clermont Vet Center (Clermont, FL) Daytona Beach Vet Center (Daytona Beach, FL) Fort Lauderdale Vet Center (Lauderdale Lakes, FL) Fort Myers Vet Center (Ft. Myers, FL) Gainesville Vet Center (Gainesville, FL) Jacksonville Vet Center (Jacksonville, FL) Jupiter Vet Center (Jupiter, FL) Key Largo Vet Center Outstation (Key Largo, FL) Lakeland Vet Center (Lakeland, FL) Melbourne Vet Center (Melbourne, FL) Miami Vet Center (Miami, FL) Naples Vet Center (Naples, FL) Ocala Vet Center (Ocala, FL) Orlando Vet Center (Orlando, FL) Palm Beach Vet Center (Greenacres, FL) Pasco County Vet Center (New Port Richey, FL) Pompano Beach Vet Center (Pompano, FL) Ponce Vet Center (Ponce, PR) RCS Southeast District 2 District Office (St. Petersburg, FL) San Juan Vet Center (Guaynabo, PR) Sarasota Vet Center (Sarasota, FL) St. Croix Vet Center Outstation (St. Croix, VI) St. Petersburg Vet Center (St. Petersburg, FL) St. Thomas Vet Center Outstation (St. Thomas, VI) Tallahassee Vet Center (Tallahassee, FL) Tampa Vet Center (Tampa, FL)

5.2. Duty hours are from 7:00 a.m. to 5:00 p.m., Monday through Friday, excluding Federal holidays. Contractor access will be provided during this time period.

5.2.1 The following approved holiday are shown in table below. Under normal circumstance, contractor is not required to perform services during federal Holidays. When a holiday falls on Sunday, the following Monday will be observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed by the U.S. Government agencies.

Holiday Date Month

New Year’s Day 1st January

Martin Luther King Jr.’s Birthday 3rd Monday January

President’s Day 3rd Monday February

Memorial Day Last Monday May

Juneteenth 19th June

Independence Day 4th July

Labor Day 1st Monday September

Columbus Day 2nd Monday October

Veterans Day 11th November

Thanksgiving Day 4th Thursday November

Christmas Day 25th December Table 5.2.1

6.0. DELIVERABLES

6.1. The contractor shall provide an electronic copy of the transcript of the proceeding(s) in Portable Document Format (pdf), with keyword indexes to the corresponding Point of Contact listed in each Task Order as well as the COR, within 10 business days of the event transcribed.

6.1.1. The contractor shall furnish to the Government with access at all times to an encrypted, password protected end-user repository in order to manage and retrieve electronically transcripts by case name, witness name and date of proceeding. Upon completion of proceeding, the contractor shall furnish, no later than the tenth business day, via said repository, the final transcript in electronic form.

6.1.2. Mini-condensed copies and additional copies must only be provided upon request from the COR.

6.1.3. If an original transcript has already been produced to any of the…