36C24822Q0756.docx

36C24822Q0756 The Department of Veterans Affairs, Network 08 Contracting Office has a requirement to procure the item(s) listed below for delivery to Miami VA Medical Center.

E-Books Subscription

1. AAFP Conditions A to Z (2022) by American Academy of Family Physicians

2. ADA Practical Guide to Patients with Medical Conditions, 2nd Ed. (2016) by Lauren L. Patton

The Product Code is 7A21, IT and Telecom-Business Application Software (Perpetual License Software) Items; the NAICS code for this solicitation is 5334614. All responsible open market sources may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 359-7184.

Solicitation package 36C24822Q0756 shall be posted on Beta-Sam on or about April 08, 2022 and will close on April 21, 2022 (2:00 PM EST) these dates are subject to change. No solicitation packages will be mailed. Responses must be concise and be specifically directed to the requirement referenced above. It is the offeror’s responsibility to monitor Sam for changes or amendments. This will be set-aside to SDVOSB vendors.

All suppliers must be Authorized Distributors for items supplied, and must provide a letter that they are an Authorized Distributor.

Delivery is needed ARO 30 Days.

VENDORS SHOULD BID ON ITEMS THAT THEY HAVE IN STOCK AND CAN PROVIDE ITEM QUOTED.

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24822Q0756 04-08-2022 David Henry 561-359-7184 04-21-2022

2:00PM

EDT

36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) West Palm Beach VA Medical Center 7305 North Military Trail Palm Beach Gardens

FL

33410-6400 X X 334614 1250 Employees N/A X Department of Veterans Affairs Miami VS Medical Center 1201 N.W. 16th St.

Miami

FL

33125-1624 36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) West Palm Beach VA Medical Center 7305 North Military Trail Palm Beach Gardens

FL

33410-6400

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin

TX

78714-9971 See CONTINUATION Page 546-eBook titles for Miami VA Medical Library Please see section B for Statement of Requirements Must be registered and in good standing in SAM.gov All quotes are to be sent to David.Henry3@va.gov Must be registered in https://www.vip.vetbiz.gov/ in order to be considered a SDVOSB or VOSB.

****This is a SDVOSB Set-Aside and only quotes from SDVOSB’s will be accepted**** See CONTINUATION Page 546-3620160-142-822600-2645 010022600 x X David G. Henry

VH-VHA-SAOC-2019-E0D4F68C

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C248 David G. Henry Department of Veterans Affairs Network Contracting Office 8 (NCO 8) West Palm Beach VA Medical Center 7305 North Military Trail Palm Beach Gardens FL 33410-6400

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center

P.O. Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 Statement of Requirements Requisition/Purchase Order #: 546-22-2-142-0115

Contract#: New FY 22 Item Description: online subscription to eBooks

Subscription period: (Example Dates. Actual Dates will be based on Date of Award) One Base Year from Date of Award Plus 4 Option Years 6/1/2022 - 5/31/2022 (Base Year) 6/1/2023 - 5/31/2024 (Option year 1) 6/1/2024 - 5/31/2025 (Option year 2) 6/1/2025 - 5/31/2026 (Option year 3) 6/1/2026 - 5/31/2027 (Option year 4)

1.0. Introduction:

Teton Data Systems, the provider of web-based databases, eBooks, and platforms delivers access to content in various medical specialties such as Decker Medicine, Decker Surgery, and full text eBooks. These resources offer access to evidence-based, peer reviewed clinical references used at the point-of-care, for research and educational purposes by clinicians, residents, and medical libraries to obtain current and relevant information to treat patients, using the best available evidence.

Three SDVOSB’s are authorized distributors of the content for Teton Data Systems, the provider of the content listed on this order.

Access to this title list (in electronic format), will enable Miami VA Healthcare System clinicians to retrieve evidence-based, up-to-date content in various specialties and topics. This title list will provide clinicians and medical residents with current answers to patient care, diagnosis, and treatment.

The titles requested are provided by Teton Data Systems via a single platform that integrates with an existing subscription to the medical library discovery layer, remote library account, and serial management platform on subscription.

The Miami VA Medical Library requests a multi-year subscription to these online resources in support of patient care, research, and education.

List of resources:

Title list Access level: 2 concurrent users

36. AAFP Conditions A to Z (2022) by American Academy of Family Physicians

37. ADA Practical Guide to Patients with Medical Conditions, 2nd Ed. (2016) by Lauren L. Patton

38. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4th Ed. (2019) by Laurie Grubbs

39. Advanced Practice Nursing in the Care of Older Adults, 2nd Ed. (2019) by Evelyn Groenke Duffy

40. Advanced Practice Palliative Nursing, 1st ed. (2016) by Betty R. Ferrell

41. APRN and PA's Complete Guide to Prescribing Drug Therapy, (2022) by Mari J. Wirfs, PhD, MN, APRN, ANP-BC, FNP-BC, CNE

42. ASHP Injectable Drug Information, 21sted (2021) by American Society of Health- System Pharmacists

43. Basic Guide to Infection Prevention and Control in Dentistry, 2nd Ed. (2017) by Dr. Caroline L. Pankhurst

44. Burket's Oral Medicine, 12th Ed. (2015) by Michael Glick DMD, FDS RCSEd

45. Cardiac Surgery Essentials for Critical Care Nursing, 3rd Ed. (2020) by Roberta Kaplow

46. Clinical Checklist (2022), by IBM

47. Current Procedure Codes with RVUs, (2022) by Optum360, Inc.

48. Decker: Medicine, (2022) by Decker Intellectual Properties

49. Decker: Surgery (2022) by Decker Intellectual Properties

50. EBMcalc (2022) by Foundation Internet LLC (tool)

51. Essential Evidence Plus & AHFS DI Essentials (2022) by Mark H. Ebell, MD, MS

52. Evaluation and Testing in Nursing Education 6th Ed. (2021) by Kathleen B. Gaberson, PhD, RN, CNOR, CNE, ANEF

53. Evidence-Based Geriatric Nursing Protocols for Best Practice 6th Ed. (2021) by Marie Boltz

54. Evidence-Based Public Health 3rd Ed. (2018) by Anjali D. Deshpande, PhD, MPH

55. Handbook of Nonprescription Drugs Quick Reference 2nd Ed. (2021) by Cortney M. Mospan

56. ICD-10-CM: Clinical Modification (2022) by The National Center for Health Statistics and The Centers for Medicare and Medicaid Services

57. ICD-10-PCS: Procedure Coding System (2022) by The National Center for Health Statistics and The Centers for Medicare and Medicaid Services

58. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention (2022) by Decker Intellectual Properties

59. Ingle's Endodontics 7th Ed. (2019) by Ilan Rotstein

60. Integration of Palliative Care in Chronic Conditions 1st Ed. (2017) by Kim Kuebler

63. Merck Manual Consumer Version (2021) by Justin L. Kaplan MD

64. Oral Structure & Biology (2018) by Ralf J. Radlanski

65. Promoting Self-Management of Chronic Health conditions 1st Ed.(2018) by Erin Martz

66. Psychiatric Nursing: Assessment, Care Plans, and Medications, 9th Ed. (2015) by Mary C. Townsend

67. Seltzer and Bender’s Dental Pulp, 2nd Ed. (2012) Franklin R. Tay

68. Spinal cord medicine, 3rd Ed. (2019) by Steven Kirshblum

69. Stedman’s Medical Dictionary, 3rd Ed. (2021) by Kathleen M. White

70. Translation of evidence into nursing and health care

2.0. Description / Scope / Objective.

Graham Advisory Network (authorized distributor) shall provide Miami VA Healthcare System and its satellite clinics with a subscription to access the latest edition available of books in electronic format selected for 2 concurrent users. Subscription dates: (Base plus 4 Option Years) from Date of Award 2022 – 2027 (see detailed schedule below).

a) Access to content will be IP authenticated for Miami VA Healthcare System and its satellite clinics within the IP range provided to vendor. Vendor will not access the Miami VA Healthcare System network.

VPN/Citrix users will have access to content via the remote library account, LibLynx.

b) All eBook titles will be discoverable via serials solutions and the chosen medical library discovery tool.

c) The platforms must be compatible with LibLynx (a database management portal available to all registered Miami VA Healthcare System users that provides onsite and offsite access to library databases).

d) Access to these resources will be available to all users of the Miami VA Medical Center and its satellite clinics.

e) Access will be provided for 2 concurrent users for the subscription period.

f) Titles are selected to meet the knowledge-based information needs of the Miami VA Healthcare System in support of patient care, research and education.

g) Titles and products are subject to becoming discontinued by the publisher or may become available with future national or local database packages. In this case, Vendor agrees to replace selected titles to avoid duplication.

h) As noted on quote: Titles are subject to change (including upon customer’s request) and replacements will be mutually agreed upon within option year contracted dollar amount.

i) Subscription period: One base year plus four option years from the date of award (To Be Determined) 6/1/2022 - 5/31/2022 (Base Year) 6/1/2023 - 5/31/2024 (Option year 1) 6/1/2024 - 5/31/2025 (Option year 2) 6/1/2025 - 5/31/2026 (Option year 3) 6/1/2026 - 5/31/2027 (Option year 4)

3.0. Applicable Documents: N/A

4.0. Performance Requirements: Base Year, Plus 4 Option Years – From Date of Award

Graham Advisory Network, Inc. shall provide Miami VA Healthcare System and its satellite clinics with uninterrupted online access for 2 concurrent users to the latest edition available of titles listed under section 1.0 for a Base Year, plus 4 Option Years -from Date of Award.

All resources must be compatible, discoverable, and accessible via any access points that include the Department of Veteran Affairs’ chosen electronic resource manager (i.e.: Serials Solutions), remote library account (i.e.: LibLynx) and/or discovery service tool (i.e.: EBSCO Discovery Service). The library’s chosen discovery service tool, electronic resource manager and remote library account existing providers may change overtime during the performance period of this multi-year contract. The vendor is expected to provide compatibility to library tools throughout the period of performance or contract will end with the current option year, and no further option years will be exercised.

Vendor shall provide the latest edition of each electronic title as it becomes available from the publisher(s). Titles that are not available to vendor, will be replaced with other titles as agreed upon within option year contracted dollar amount.

Titles identified to be duplicates within any of the subscription packages provided by the Miami VA Healthcare System Medical Library or VA National Library Network, will be replaced as mutually agreed upon within option year contracted dollar amount.

Vendor (Graham Advisory Network, authorized distributor) is expected to acknowledge access interruption notification within 2 business days and will have five workdays to provide a written response that includes an improvement strategy for addressing access issues and/or interruption. This excludes routine maintenance, and Miami VA Medical Center’s Intranet or network downtime, and any requirements not met by the Department of Veterans Affairs and/or Miami VA Healthcare System Information Technology Operations & Svcs (ITOPS) department that provide access to these resources. For example, IP ranges for Citrix and VPN users as stated in section 2a. It also excludes routine maintenance by the provider (Teton Data Systems). Vendor will notify Monica Bamio, Medical Librarian of the Miami VA Healthcare System, Medical Library (Monica.bamio@va.gov) with scheduled maintenance dates and times Teton Data Systems servers will be unavailable to provide access.

At the end of each subscription period, the Vendor will be re-rated. If vendor performance (including communication with medical library) does not meet performance requirements, the contracting officer will be notified, the performance record will be documented, and contracting officer may pursue contract action.

5.0. Performance Location and Hours: N/A

This is an online subscription to electronic books delivered directly from Teton Data Systems proprietary servers. Access will be IP authenticated. Other access points include the VA’s chosen electronic resource manager (i.e: Serials Solutions), remote library account (i.e.: LibLynx) and/or discovery service tool (i.e.: EBSCO Discovery Service).

6.0. Deliverables: Online Subscription to electronic books will be delivered from Teton Data Systems proprietary servers. Access will be IP authenticated. All online resources will be accessible for 2 concurrent users by IP authentication and via any access points that include the VA’s chosen electronic resource manager (i.e: Serials Solutions), remote library account (i.e.: LibLynx) and/or discovery service tool (i.e.: EBSCO Discovery Service).

7.0. Key Personnel Replacement and Substitution. (Note: there is no deviation from subparagraphs 7.1. and 7.2 below.)

7.1. Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain a complete resume for the proposed substitute, and any other information requested or required by the Contracting Officer to approve or disapprove the request. Proposed substitutes shall have qualifications that are equal to or higher than the personnel being augmented. The Contracting Officer or his/her authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable.

7.2. If the Contracting Officer determines that, (1) suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming, or (2) the resultant substitution would be so substantial as to impair the successful completion of the contract or the delivery order in accordance with the proposal accepted by the Government at time of contract award, the Contracting Officer may, (1) terminate the contract for default or for the convenience of the Government, as appropriate, or (2) at his discretion, if he finds the Contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss or damage.

7.3. The Contractor shall replace any absent individual for any period greater than one workday (may be changed) to leave a full complement of trained qualified personnel at all times with no disruption of services.

8.0. Contractor Personnel and Management.

8.1. Contractor Personnel. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements.

8.3. Government Badges. The COR will coordinate the issuance of required access badges to Contractor personnel. Contract personnel shall wear laminated identification badges provided by the Government at all times when performing. Badges shall be worn on the outer garment, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard.

8.3.1. Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract.

8.5. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public or Congress that they are Government officials. They must also ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

8.6. Safety/Security Requirements. The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.

8.7. All information generated in performance of this contract becomes property of the Government and must be surrendered upon request and/or completion of the contract. The Contractor must protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data.

8.8. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the COR.

8.9. Standards of conduct

8.9.1. Conduct of Personnel. Contractor personnel shall conduct themselves in a professional manner (i.e., timeliness, communication; spoken and written etc.). The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The hospital director or designated representative has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel.

8.9.2. Contractor personnel are not authorized to carry or possess personal weapons to include, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract.

8.9.3. Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for Government civilian personnel acting in similar capacities.

8.9.4 The Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the Contracting Officer prior to clearance approval, for review and acceptance by the COR. The intent is verification purpose and not for the Government to become the hiring authority.

9. TRAVEL : N/A

10. NON-PERSONAL SERVICE STATEMENT (Note: shall be included in all service contracts.)

10.1. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independent of, and without the supervision of, any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

11. PERSONNEL QUALIFICATIONS

11.1. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned. Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the PWS in an efficient, reliable, and professional manner. The normal manner of dress is business casual.

11.3. Specialized Experience: The Contractor shall provide technical guidance to customers concerning the product.

12. PERFORMANCE STANDARDS AND QUALITY MEASUREMENT

12.1. Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. The Government shall use these standards to determine Contractor performance and shall compare Contractor performance to the Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) method of surveillance will be by random inspection.

12.2 The QASP and its performance objectives are as follows:

Standard

4.0

1. All online resources are accessible for 2 concurrent users by IP authentication and via any access points that include the VA’s chosen electronic resource manager (i.e: Serials Solutions), remote library account (i.e.: LibLynx) and/or discovery service tool (i.e.: EBSCO Discovery Service). (Chosen library tools providers may change overtime. Vendor is expected to provide compatibility for access during performance period)

2. Vendor response time will be evaluated at the end of each period of performance (see compliance section)

3. Titles that become available via other national and/or library packages will be replaced as mutually agreed upon within option year contracted dollar amount.

4. Vendor shall provide the latest edition of each electronic title as it becomes available from the publisher(s). Titles that are not available to vendor, will be replaced with other titles as agreed upon within option year contracted dollar amount.

1. Ensure access is available without interruptions for the period(s) listed.

2. Compatibility with existing or future library tools.

3. Prompt communication with library (within 2 business days)

4. Access (communicate library with improvement strategy solution within 5 business days)

5. Title replacement when required.

6. Vendor shall provide access to the latest edition of each title as it becomes available from publisher.

1. Access to online resources is available 95% or higher with the exclusion of routine maintenance, and Miami VA Medical Center’s Internet or network downtime.

2. Compatibility with at least 2 of the 3 categories: electronic resource manager, remote library account, discovery service tool.

3. Communication/acknowledgement to email and/or telephone communications within 2 business days, 5 business days with written response that includes an improvement or resolution strategy for reported access.

4. Replaced titles will be replaced as mutually agreed upon within option year contracted dollar amount.

5. Vendor shall provide access to the latest edition of each title as it becomes available from publisher. In the event vendor is unable to provide the latest edition, the library will replace the title as mutually agreed upon within option year contracted dollar amount.

1. Vendor is expected to maintain updated titles as they become available from the publisher. The Medical Library will periodically monitor access to ensure links to all resources are active and/or will use feedback from library users related to access/

2. The medical library will notify the Vendor of access issues upon discovery.

3. The medical library is responsible for verifying each title/resource is not available within any of the database packages provided by the national or local libraries by no later than the end of the 2nd quarter or by March 31st.

4. The Miami VA Medical Library will report to vendor title list containing older editions to be replaced with the latest content available from the publisher.

Vendor may also inform Medical Library of any titles that have been updated.

1. The Vendor is expected to acknowledge access interruption notification within 2 business days and will have 5 workdays to provide a written response that includes an improvement strategy for addressing access issues/interruption.

2. At the end of each subscription period, the Vendor will be re-rated. If vendor performance does not meet performance requirements, the contracting officer will be notified, the performance record will be documented, and contracting officer may pursue contract action.

3. The library’s chosen discovery service tool, electronic resource manager and remote library account existing providers may change overtime during the performance period of this multi-year contract. The vendor is expected to provide compatibility to library tools throughout the period of performance or contract will end with the current option year, and no further option years will be exercised.

4. Vendor shall provide access to the latest edition of each title as it becomes available from publisher. In the event vendor is unable to provide the latest edition, the library will replace the title as mutually agreed upon within option year contracted dollar amount.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ONLINE ACCESS TO E-BOOK TITLES FOR 2 CONCURRENT USERS. SUBSCRIPTION PERIOD: JUNE 1, 2022-MAY 31, 2023 (BASE YEAR) CONTRACT: Base + 4 Option Years. OPTION YEARS REQUIREMENTS INCLUDE TITLE SUBSTITUTION FOR EQUAL PRICING TO AVOID DUPLICATION OF TITLES THAT MAY BECOME AVAILABLE IN OTHER LIBRARY DATABASE PACKAGES. Title list 1. AAFP Conditions A to Z 2. ADA Practical Guide to Patients with Medical Conditions 3. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4. Advanced Practice Nursing in the Care of Older Adults 5. Advanced Practice Palliative Nursing 6. APRN and PA's Complete Guide to Prescribing Drug Therapy 7. ASHP Injectable Drug Information 8. Basic Guide to Infection Prevention and Control in Dentistry 9. Burket's Oral Medicine 11. Cardiac Surgery Essentials for Critical Care Nursing 11. Clinical Checklist 12. Current Procedure Codes with RVUs 13. Decker: Medicine 14. Decker: Surgery 15. EBMcalc 16. Essential Evidence Plus & AHFS DI Essentials 17. Evaluation and Testing in Nursing Education 18. Evidence-Based Geriatric Nursing Protocols for Best Practice 19. Evidence-Based Public Health 20. Handbook of Nonprescription Drugs Quick Reference 21. ICD-10-CM: Clinical Modification 22. ICD-10-PCS: Procedure Coding System 23. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention 24. Ingle's Endodontics 25. Integration of Palliative Care in Chronic Conditions 26. Integrative Women's Health 27. Medical Terminology Systems 28. Merck Manual Consumer Version 29. Oral Structure & Biology 30. Promoting Self-Management of Chronic Health conditions 31. Psychiatric Nursing: Assessment, Care Plans, and Medications 32. Seltzer and Bender's Dental Pulp 33. Spinal cord medicine 34. Stedman's Medical Dictionary 35. Translation of evidence into nursing and health care Contract Period: Base POP Begin: 06-01-2022 POP End: 05-31-2023 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DA10 - IT and Telecom - Business Application/Application Development Software As A Service MANUFACTURER PART NUMBER (MPN): Online Subscription

ONLINE ACCESS TO E-BOOK TITLES FOR 2 CONCURRENT USERS. SUBSCRIPTION PERIOD: JUNE 1, 2023-MAY 31, 2024 (Option Year One) OPTION YEARS REQUIREMENTS INCLUDE TITLE SUBSTITUTION FOR EQUAL PRICING TO AVOID DUPLICATION OF TITLES THAT MAY BECOME AVAILABLE IN OTHER LIBRARY DATABASE PACKAGES. Title list 1. AAFP Conditions A to Z 2. ADA Practical Guide to Patients with Medical Conditions 3. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4. Advanced Practice Nursing in the Care of Older Adults 5. Advanced Practice Palliative Nursing 6. APRN and PA's Complete Guide to Prescribing Drug Therapy 7. ASHP Injectable Drug Information 8. Basic Guide to Infection Prevention and Control in Dentistry 9. Burket's Oral Medicine 11. Cardiac Surgery Essentials for Critical Care Nursing 11. Clinical Checklist 12. Current Procedure Codes with RVUs 13. Decker: Medicine 14. Decker: Surgery 15. EBMcalc 16. Essential Evidence Plus & AHFS DI Essentials 17. Evaluation and Testing in Nursing Education 18. Evidence-Based Geriatric Nursing Protocols for Best Practice 19. Evidence-Based Public Health 20. Handbook of Nonprescription Drugs Quick Reference 21. ICD-10-CM: Clinical Modification 22. ICD-10-PCS: Procedure Coding System 23. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention 24. Ingle's Endodontics 25. Integration of Palliative Care in Chronic Conditions 26. Integrative Women's Health 27. Medical Terminology Systems 28. Merck Manual Consumer Version 29. Oral Structure & Biology 30. Promoting Self-Management of Chronic Health conditions 31. Psychiatric Nursing: Assessment, Care Plans, and Medications 32. Seltzer and Bender's Dental Pulp 33. Spinal cord medicine 34. Stedman's Medical Dictionary 35. Translation of evidence into nursing and health care Contract Period: Option 1 POP Begin: 06-01-2023 POP End: 05-31-2024 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services

ONLINE ACCESS TO E-BOOK TITLES FOR 2 CONCURRENT USERS. SUBSCRIPTION PERIOD: JUNE 1, 2024-MAY 31, 2025 (Option Year Two) OPTION YEARS REQUIREMENTS INCLUDE TITLE SUBSTITUTION FOR EQUAL PRICING TO AVOID DUPLICATION OF TITLES THAT MAY BECOME AVAILABLE IN OTHER LIBRARY DATABASE PACKAGES. Title list 1. AAFP Conditions A to Z 2. ADA Practical Guide to Patients with Medical Conditions 3. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4. Advanced Practice Nursing in the Care of Older Adults 5. Advanced Practice Palliative Nursing 6. APRN and PA's Complete Guide to Prescribing Drug Therapy 7. ASHP Injectable Drug Information 8. Basic Guide to Infection Prevention and Control in Dentistry 9. Burket's Oral Medicine 11. Cardiac Surgery Essentials for Critical Care Nursing 11. Clinical Checklist 12. Current Procedure Codes with RVUs 13. Decker: Medicine 14. Decker: Surgery 15. EBMcalc 16. Essential Evidence Plus & AHFS DI Essentials 17. Evaluation and Testing in Nursing Education 18. Evidence-Based Geriatric Nursing Protocols for Best Practice 19. Evidence-Based Public Health 20. Handbook of Nonprescription Drugs Quick Reference 21. ICD-10-CM: Clinical Modification 22. ICD-10-PCS: Procedure Coding System 23. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention 24. Ingle's Endodontics 25. Integration of Palliative Care in Chronic Conditions 26. Integrative Women's Health 27. Medical Terminology Systems 28. Merck Manual Consumer Version 29. Oral Structure & Biology 30. Promoting Self-Management of Chronic Health conditions 31. Psychiatric Nursing: Assessment, Care Plans, and Medications 32. Seltzer and Bender's Dental Pulp 33. Spinal cord medicine 34. Stedman's Medical Dictionary 35. Translation of evidence into nursing and health care Contract Period: Option 2 POP Begin: 06-01-2024 POP End: 05-31-2025

ONLINE ACCESS TO E-BOOK TITLES FOR 2 CONCURRENT USERS. SUBSCRIPTION PERIOD: JUNE 1, 2025-MAY 31, 2026 (Option Year Three) OPTION YEARS REQUIREMENTS INCLUDE TITLE SUBSTITUTION FOR EQUAL PRICING TO AVOID DUPLICATION OF TITLES THAT MAY BECOME AVAILABLE IN OTHER LIBRARY DATABASE PACKAGES. Title list 1. AAFP Conditions A to Z 2. ADA Practical Guide to Patients with Medical Conditions 3. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4. Advanced Practice Nursing in the Care of Older Adults 5. Advanced Practice Palliative Nursing 6. APRN and PA's Complete Guide to Prescribing Drug Therapy 7. ASHP Injectable Drug Information 8. Basic Guide to Infection Prevention and Control in Dentistry 9. Burket's Oral Medicine 11. Cardiac Surgery Essentials for Critical Care Nursing 11. Clinical Checklist 12. Current Procedure Codes with RVUs 13. Decker: Medicine 14. Decker: Surgery 15. EBMcalc 16. Essential Evidence Plus & AHFS DI Essentials 17. Evaluation and Testing in Nursing Education 18. Evidence-Based Geriatric Nursing Protocols for Best Practice 19. Evidence-Based Public Health 20. Handbook of Nonprescription Drugs Quick Reference 21. ICD-10-CM: Clinical Modification 22. ICD-10-PCS: Procedure Coding System 23. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention 24. Ingle's Endodontics 25. Integration of Palliative Care in Chronic Conditions 26. Integrative Women's Health 27. Medical Terminology Systems 28. Merck Manual Consumer Version 29. Oral Structure & Biology 30. Promoting Self-Management of Chronic Health conditions 31. Psychiatric Nursing: Assessment, Care Plans, and Medications 32. Seltzer and Bender's Dental Pulp 33. Spinal cord medicine 34. Stedman's Medical Dictionary 35. Translation of evidence into nursing and health care Contract Period: Option 3 POP Begin: 06-01-2025 POP End: 05-31-2026

ONLINE ACCESS TO E-BOOK TITLES FOR 2 CONCURRENT USERS. SUBSCRIPTION PERIOD: JUNE 1, 2026-MAY 31, 2027 (Option Year Four) OPTION YEARS REQUIREMENTS INCLUDE TITLE SUBSTITUTION FOR EQUAL PRICING TO AVOID DUPLICATION OF TITLES THAT MAY BECOME AVAILABLE IN OTHER LIBRARY DATABASE PACKAGES. Title list 1. AAFP Conditions A to Z 2. ADA Practical Guide to Patients with Medical Conditions 3. Advanced assessment: Interpreting Findings and Formulating differential diagnosis. 4. Advanced Practice Nursing in the Care of Older Adults 5. Advanced Practice Palliative Nursing 6. APRN and PA's Complete Guide to Prescribing Drug Therapy 7. ASHP Injectable Drug Information 8. Basic Guide to Infection Prevention and Control in Dentistry 9. Burket's Oral Medicine 11. Cardiac Surgery Essentials for Critical Care Nursing 11. Clinical Checklist 12. Current Procedure Codes with RVUs 13. Decker: Medicine 14. Decker: Surgery 15. EBMcalc 16. Essential Evidence Plus & AHFS DI Essentials 17. Evaluation and Testing in Nursing Education 18. Evidence-Based Geriatric Nursing Protocols for Best Practice 19. Evidence-Based Public Health 20. Handbook of Nonprescription Drugs Quick Reference 21. ICD-10-CM: Clinical Modification 22. ICD-10-PCS: Procedure Coding System 23. Infectious Diseases: The Clinician's Guide to Diagnosis, treatment and prevention 24. Ingle's Endodontics 25. Integration of Palliative Care in Chronic Conditions 26. Integrative Women's Health 27. Medical Terminology Systems 28. Merck Manual Consumer Version 29. Oral Structure & Biology 30. Promoting Self-Management of Chronic Health conditions 31. Psychiatric Nursing: Assessment, Care Plans, and Medications 32. Seltzer and Bender's Dental Pulp 33. Spinal cord medicine 34. Stedman's Medical Dictionary 35. Translation of evidence into nursing and health care Contract Period: Option 4 POP Begin: 06-01-2026 POP End: 05-31-2027

B.3 DELIVERY SCHEDULE

1201 N.W. 16th St.

Miami, FL 33125 1624

USA

1201 N.W. 16th St.

Miami, FL 33125 1624

USA

1201 N.W. 16th St.

Miami, FL 33125 1624

USA

1201 N.W. 16th St.

Miami, FL 33125 1624

USA

1201 N.W. 16th St.

Miami, FL 33125 1624

USA

Page 1 of Page 1 of

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees…