36C24822Q0465_1.docx

Special Notice Special Notice

GENERAL INFORMATION

Network Contracting Office 8 (NCO 8) VA Caribbean HCS (Admin Bldg) #10 Calle Casia Suite #4M440 San Juan PR 00921-3201

POINT OF CONTACT*

Contracting Officer Rafael A Rodriguez Rafael.Rodriguez2@va.gov 787-781-8700

ADDITIONAL INFORMATION

DESCRIPTION

1. The Department of Veterans Affairs, VA Caribbean Healthcare System, Network Contracting Office 8 intends to negotiate a sole source contract under the authority of FAR part 13.106-1(b). The associated NAICS code for this service is 811219 -Other Electronic and Precision Equipment Repair and Maintenance, with a size standard of $22 Million and PSC Code J065.The identified vendor is AE Medical Technologies, Inc. as a Local authorize representative.

2. Statement of work:

2.1. Provide all labor, equipment and materials for the preventive and corrective maintenance of the systems hardware and software included under schedule A (item 2.2) herein located in the VA Caribbean Healthcare System (San Juan & Mayaguez OPC) for One Base Year and four years option periods, in accordance with the following conditions:

2.1.1. Perform all inspections and maintenance services in accordance to manufacturer’s service manual instructions and procedures for preventive and corrective maintenance.

2.1.2. Thorough inspection of equipment to detect defective components capable of adversely affecting system performance.

2.1.3. Replacement of parts found defective during inspections. Contractor will repair or replace the system component with New Original Equipment Manufacturer (OEM) parts or software, not to exceed 3 business days.

2.1.4. Part’s values will be assessed by the Getinge USA, Inc. and Department of Veterans Affairs Federal Supply Schedule Contract V797P-4452b or most current contract.

2.1.5. Cleaning, calibration and adjustment of components to maintain equipment within manufacturer’s specifications, level of performance and accuracy.

2.1.6. Operational tests after each corrective and preventive maintenance service to assure level of performance is within specifications.

2.1.7. Contractor shall perform quarterly inspections, conduct quality control tests and verify internal parameters to the steam sterilizers. If required, the equipment will be calibrated to conform to manufacturer’s specifications.

2.1.8. Contractor shall perform quarterly preventive maintenance services per system in accordance with manufacturer’s recommendations and procedures. If updates to manufacturer’s requirements and/or recommendations occur, contractor must assure compliance with these requirements.

2.1.9. Service personnel shall be trained and certified for service and maintenance of the equipment models included in this service contract.

2.1.10. Steam Sterilizer chamber will be deep cleaned by contractor quarterly per year.

2.1.11. Contractor shall provide and install any software update, patches and enhancement intended to update system software version or correct software errors and deficiencies.

2.1.12. Contractor shall supply all labor, parts, transportation, test instruments, tools, hardware and software required to perform all maintenance and repair work under schedule A (item 2.2). Contractor shall be able to provide services to all models, GETINGE and STERIS listed on Schedule A (2.2).

2.1.13. Unlimited 24/7 on-site service and technical support, including calls can be performed during holidays and afterhours. The on-site response time to emergency calls for service shall be no more than four (4) hours after notification.

2.1.14. There will be an end user 24/7 Customer Support Help Line to address any equipment malfunction issue that may arise after hours during the everyday use of the equipment.

2.1.15. In the event that problem cannot be resolved by telephone support, a trained service technician shall provide on-site service within 24 hours to solve the malfunction and return equipment back to manufacturer’s specifications.

2.2. Schedule A:

2.3. Units Under Warranty for the First Year Period with Their Expiration Month.

2.4. Unlimited service and technical support calls shall be performed during regular hours, 8:00AM to 5:00PM, after hour and holidays.

2.5. The response time to emergency calls for service will be no more than four (4) hours after notification.

2.6. Contractor will dispatch for onsite visits to service calls within 4 hours in the event that phone or technical support cannot resolve the problem.

This notice of intent is not a request for competitive proposals. It is not a solicitation or request for offers. No solicitation package is available. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Responses must be received no later than 4:00 pm EST on FRIDAY, FEBRUARY 4, 2022. Via email to Rafael Rodriguez, Contracting Officer at rafael.rodriguez2@va.gov

Special Notice