36C24821Q1420.docx

36C24821Q1420

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24821Q1420 08-26-2021 Katy Werby 407-646-4271 09-07-2021 16:00 36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System 13800 Veterans Way Orlando FL 32827 X 624221 $12 Million N/A X Department of Veterans Affairs Orlando VA Healthcare System 5201 Raymond Orlando Fl 32803 36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System 13800 Veterans Way Orlando FL 32827

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714-9971 See CONTINUATION Page Homeless Emergency Care Services See CONTINUATION Page X Joseph Boudreau Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C248 Joseph Boudreau, CO Katy Werby, CS Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System 13800 Veterans Way Orlando FL 32827

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center

P.O. Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Emergency Housing - Provide services for emergency housing IAW the attached Performance Work Statement. Rate is per veteran per day.

Contract Period: Base POP Begin: 10-01-2021 POP End: 09-30-2022 PRINCIPAL NAICS CODE: 624221 - Temporary Shelters PRODUCT/SERVICE CODE: G004 - Social - Social Rehabilitation

Emergency Housing - Provide services for emergency housing IAW the attached Performance Work Statement. Rate is per veteran per day.

Contract Period: Option 1 POP Begin: 10-01-2022 POP End: 09-30-2023

Emergency Housing - Provide services for emergency housing IAW the attached Performance Work Statement. Rate is per veteran per day.

Contract Period: Option 2 POP Begin: 10-01-2023 POP End: 09-30-2024

1.00

DY

Emergency Housing - Provide services for emergency housing IAW the attached Performance Work Statement. Rate is per veteran per day.

Contract Period: Option 3 POP Begin: 10-01-2024 POP End: 09-30-2025

Emergency Housing - Provide services for emergency housing IAW the attached Performance Work Statement. Rate is per veteran per day.

Contract Period: Option 4 POP Begin: 10-01-2025 POP End: 09-30-2026

B.3 Performance Work Statement (PWS) A. Background Ending homelessness among Veterans was initially established as a national priority by the Department of Veteran Affairs Secretary, Eric Shinseki, in November 2009 at the National Summit on Ending Veterans Homelessness. In June 2010, the U.S. Interagency Council on Homelessness (USICH) released Opening Doors: Federal Strategic Plan to Prevent and End Homelessness, which is fully aligned with this goal. Eliminating Veteran Homelessness remained a goal in the VA’s 2014-2020 Strategic Plan. In the Department of Veteran Affairs 2018-2024 Strategic Plan, providing integrated support to Homeless or At-Risk Veterans remains a key strategy to ensure at-risk and underserved Veterans receive what they need to end Homelessness.

The Orlando VA Healthcare System (OVAHCS) located at 13800 Veteran Way, Orlando, FL 32827, has a requirement for Contracted Emergency Residential Services for the six counties in corporate Orlando (Orange, Brevard, Volusia, Osceola, Seminole, and Lake). The Health Care for Homeless Veterans (HCHV) program is an essential and critical part of VHA, providing a gateway to VA and community-based supportive services for eligible Veterans who are homeless. The program uses Contracted Emergency Residential Services in community locations to engage homeless Veterans who have been historically underserved. Many of these Veterans would benefit from medical, mental health, and substance use disorder (SUD) treatment but shall not avail themselves of these services without the encouragement and support of Outreach and other HCHV workers.

B. Program Description The HCHV Contracted Emergency Residential Services (CERS) Program exists to provide a means of removing homeless Veterans from the street or habitation unfit for humans and placing them in community-based, residential environments with sufficient supportive services to meet their basic needs and ultimately, facilitate the improvement of their overall health and housing situation.

B.1. HCHV CERS Program Characteristics

B.2.1.2. No dealing, possession, or use of alcohol or illicit drugs on facility grounds.

B.2.2. When possible, infractions are to be used to engage Veterans, not simply as grounds for service termination. Negative discharges shall be monitored as a measure of program quality.

B.2.3. Veterans are expected to engage in programming and maintain communication with case managers at all times around matters relating to admission, stay, and treatment.

Contractor shall provide emergency housing and supportive services for homeless Veterans for the Orlando VA Healthcare System 13800 Veterans Way, Orlando, FL 32827 for the six counties in corporate Orlando (Orange, Brevard, Volusia, Osceola, Seminole, and Lake) in accordance with the HCHV CERS model requirements. Services are expected to consist of supportive, secure housing for homeless Veterans, many who may also be dealing with medical, mental health disorders, and/or substance use disorders. The program places an expectation on the Veteran to engage in supportive case managements services, and also on the contractor to provide expertise and guidance for improving housing stability to ensure a transition from homelessness to permanent, stable housing. Contractors must comply with all HCHV CERS requirements as identified below:

accommodations according to the Veteran’s identified gender; common use of kitchen facilities and dining room is acceptable;

C.2.10. Contractor shall maintain a minimum of one staff member on site at all times to ensure appropriate responses to matters involving Veterans safety and well-being;

C.2.11. Contractor shall provide a working phone line and ensuring reasonably prompt communication with the VA is possible at all times;

C.2.12 Contractor shall have ability and demonstrated history of flexibility when responding to local, state, or national crisis (such as recent COVID pandemic). This will include plans to continue admissions and safely house participants during such crisis, including written policies for participant social isolation in the case of infectious disease containment.

HCHV CERS Program to the maximum extent possible, while still maintaining program integrity and safety. “Negative Exits” which shall be defined as discharges involving Veterans being asked to leave the program due to rule violation or otherwise leaving the program without consulting program staff in any way, shall be monitored on a continuous basis utilizing data provided by the VHA Supportive Service Center’s Homeless Services Scorecard-the target for exits of this type of housing shall be 20% or less. Target may be adjusted to match any changes with National VA targets.

D. Deliverables

D.2.1. One administrative staff member, or designee of equivalent professional capability (with the authority to make decisions regarding the facility and residents, or with contact information for an offsite administrator in case of emergency), on duty on the premises providing awake supervision of residents and staff 24 hours a day, 7 days a week.

Sufficient case management/counseling personnel to provide direct services to Veteran residents; Case Managers should have some training and experience working with homeless individuals and the Housing First approach; experience working with individuals dealing with chronic medical, mental health, and/or substance use disorders is highly desirable. Staff working with Veterans should be able to assess, anticipate, and effectively refer Veterans experiencing crisis for additional support as appropriate.

The VA reserves the right to refuse or revoke acceptance of any Key Personnel if personal, professional conduct, lack of required skills, or experience jeopardizes Veteran care or interferes with the regular and ordinary operation of the facility and the HCHV CERS Program.

D.7. Extension Requests: Written requests for extension are due prior to the 60th day when it is anticipated the Veteran shall require additional time beyond the initially authorized service period, and prior to the expiration of the initial and any and all subsequent future extension authorizations.

D.8. Discharge Planning: The contractor is the primary agency responsible for discharge planning. Discharge planning shall begin upon admission. Discharge planning shall address and coordinate appropriate follow up services, housing needs, economic stability, support networks, and other relevant needs of the Veteran. The Contractor shall attempt, and document, follow up with Veterans that unexpectedly leave the program.

D.9. Satisfaction Surveys: All satisfaction surveys are to be provided to the VA Liaison at the end of each month.

D.10. Daily Census Sign-In Sheet: Contractor shall provide a daily census sign-in sheet to the VA Liaison as requested.

D.11. Invoices: The monthly invoice is computed at the daily rate multiplied by the total numbers of beds occupied by Veterans at midnight each night of the given month. Invoice should first be submitted to the VA Liaison for approval by the 5th of the month immediately following the billing period in question. Once approved, invoices are to be submitted through the Tungsten Network (electronic invoicing system) by the 10th of each month; all electronic invoices submitted should be accompanied by additional documents as directed by the CO/COR.

E. Referrals E.1. The VA is responsible for determining eligibility of Veterans prior to admission to Contractor bed for services. The Contractor is expected to work with identified VA Liaison or other designee to confirm eligibility; it is understood that payment for Veterans admitted without an initial determination of eligibility may not be authorized if the Veteran is found ineligible. In some communities, collaboration with the local Continuum of Care (CoC) Coordinated Entry System (CES) may result in recommendation for referral to CERS and this same eligibility process will be required prior to placement.

E.1.2. A list of authorized VA approving personnel, including primary identified VA Liaison, shall be made available to the Contractor upon award of the contract. VA employees may be added or deleted from this list during the term of the contract at the discretion of the VA. The Contractor shall not deviate from the list of individuals authorized to approve admissions without an updated list.

E.1.3. Referral constitutes authorization for an initial service period of up to sixty (60) days (unless otherwise specified).

F. Absences and Cancellation F.1. Contractor shall notify OVAHCS of any absences from the facility. Absences of the patient from the facility in excess of forty-eight (48) hours shall not be reimbursable except those with the prior approval of the VA Liaison. Should a Veteran who is referred to a Contracted Emergency Residential Services facility absent himself/herself in an unauthorized manner, payment for services for that Veteran to the contract facility would be continued for a maximum period of forty-eight (48) hours provided there is an active outreach attempt on the part of the Contractor facility staff to return the Veteran to the Contracted Emergency Residential Services facility and a strong likelihood that the Veteran shall return. Management of Negative Exits shall be an element of quality assurance review of the facility.

F.2. Contractor may consider providing an authorized absence (or “pass”) for purposes that are expected to further the recovery goals of a Veteran (e.g. job related absences, family visits, housing searches, medical, etc.). All requests for passes must be documented in writing in the Veteran’s individual case record. Authorized absences shall not exceed 48 hours in any given month for any Veteran, unless otherwise approved by Contractor and VA Liaison.

F.3. VA reserves the right to remove any or all Veterans from the facility at any time without additional cost, when it is determined to be in the best interest of the Veteran or VA.

G. Conduct G.1. Contractor shall comply with the principles listed in 38 CFR 17.707(b) to provide housing and supportive services in a manner that is free from religious discrimination.

G.2. Local law enforcement and/or fire departments should be contacted for assistance and intervention as appropriate and indicated by any given circumstances.

G.3. Contractor shall also notify the VA Liaison, AOD, or COR immediately of any high risk situations involving Veterans with suicidal and/or homicidal threats or ideation, episodes of physical or sexual violence, sexual activities, safety concerns, or activities involving illegal substances so that appropriate response may be coordinated.

G.4. In the event of a medical or psychiatric emergency, it is agreed that every effort shall be made to facilitate Veteran access to local VA Healthcare System for care. If a VA medical facility is not available in the vicinity, or is otherwise inconveniently located, the Contractor shall advise the VA Liaison or AOD of the facility to which the Veteran has been admitted. The Contractor shall also be expected to assist the Veterans requiring non-urgent services with accessing appropriate care from a VA or community facility, as appropriate.

H. Complaints The identified VA Liaison and the Contracting Officer’s Representative (COR) shall monitor the services being provided in all HCHV CERS Facilities. The Contractor is expected to cooperate with VA staff and COR by providing information and answering questions in a timely manner when requested. Contractor shall refer complaints received directly from Veterans to the identified VA Liaison or COR within 48 hours of complaint. All complaints received by the VA Liaison or COR shall be immediately forwarded to the Contractor and investigated promptly. After investigation and clarification of disposition, the Contractor shall respond to the VA Liaison or COR within five (5) working days or less with proposed resolution or plan for corrective action. The CO shall be notified in instances where the proposed course of action or response does not appear sufficient to resolve any given complaint.

I. Travel Contractor shall assist Veterans with arranging local transportation to scheduled meetings and appointments. Contractor shall help Veterans understand and learn how to utilize public transportation; this includes providing access to information and clarifying instructions necessary to effectively utilize public transit systems. If the Veteran does not have the financial means, the Contractor shall provide a bus pass or other transportation assistance when appropriate. If Contractor and VA staff both determine public transportation is not available, adequate, or appropriate for any Veteran; the Contractor shall be expected to assist the Veteran with identifying potential alternate modes of transportation.

J. Facilities J.1. General Requirements: It is the responsibility of the Contractor to properly maintain its facilities and the VA shall have no responsibility for paying or reimbursing the Contractor for such expenses. The contract facility must:

J.1.1. Have a current occupancy permit issued by the local and state governments in the jurisdiction where the facility is located.

J.1.2. Be in compliance with existing standards of State safety codes and local, and/or State health and sanitization codes.

J.1.3. Meet the requirements of the Americans with Disabilities Act (ADA)(Public Law 100-226, 42 USC 12101-12213) pertaining to handicapped accessibility in effect on the date the contract was awarded.

J.1.7. Be kept clean, free of dirt, grime, mold, or other hazardous substances and damage that noticeably detracts from the overall appearance.

J.1.8. Be equipped with first aid equipment and an evacuation plan in case of emergency.

J.1.9. Have windows and doors that can be opened and closed in accordance with manufacturer standards.

J.1.10. Have an aggressive on-going plan to address bed bug infestation. This policy must be a part of your written response to this solicitation. On-going bed bug infestations shall be grounds for immediate discharge of Veterans from the facility.

J.2. Fire Safety Requirements:

J.2.3. Portable fire extinguishers shall be installed at the facility. Use NFPA 101, Portable Fire Extinguishers, as guidance in selection and location requirements of extinguishers. Requirements for fire protection equipment and systems shall be in accordance with NFPA 101. All fire protection systems and equipment, such as the fire alarm system, smoke detectors, and portable extinguishers; shall be inspected, tested, and maintained in accordance with the applicable NFPA fire codes and the results documented.

J.3. Inspection: Prior to the award of any contract and annually thereafter during any subsequent contracted performance periods, a multidisciplinary VA team consisting of a social worker, dietitian or nutrition and food service professional, nursing or pharmacy staff, VA Police, and a Safety and Occupational Health Specialist; as well as any other subject matter experts determined necessary by the Medical Center Director, CO, COR, HCHV Coordinator, or VA Liaison; shall conduct a survey of the Contractor’s facilities to be used to provide Veterans’ food, shelter, and clinical services to assure the facility provides an acceptable level of quality care in a safe environment. Additional inspections may also be carried out, announced or unannounced, at any other time as deemed necessary by VA.

The Contractor shall be advised of the findings of the inspection team. If deficiencies are noted during any inspection, the Contractor shall be given a reasonable amount of time (typically 30 days) to take corrective action and to notify the Contracting Officer that the corrections have been made. If corrections are not remedied within a reasonable amount of time, the Contracting Officer shall be notified, and shall be the final arbiter on the necessary resulting consequences and action which may result in removal of Veterans from the facility or other administrative actions.

The inspection of the Contractor facilities shall include inspection for conformity to the current NFPA 101: Life Safety Code as described in paragraph 5, and shall also include the following:

J.3.1. General observation of residents to determine if they maintain an acceptable level of personal hygiene and grooming.

J.3.2. Assessment of whether the facility meets applicable fire, safety, and sanitation standards.

J.3.3. Determining whether the facility is in attractive surroundings conducive to social interaction and the full development of the resident’s rehabilitative potential.

J.3.4. Observation of facility operations to see if appropriate organized activity programs are available during waking hours (including evenings) and degree to which a high level of activity is observed in the facility, such as individual professional counseling, physical activities, assistance with health and personal hygiene.

J.3.5. Seeking evidence of facility-community interaction, demonstrated by the nature of scheduled activities or by information about resident flow out of the facility, e.g. community activities, volunteers, local consumer services, etc.

J.3.6. Observation of staff behavior and interaction with residents to determine if they convey an attitude of genuine concern and caring.

J.3.7. Inspecting the types of meals and other nutrition provided to residents to see if appetizing, nutritionally adequate meals are provided in a setting, which encourages social interaction and if nutritious snacks between meals and bedtime are available for those requiring or desiring additional food, when it is not medically contraindicated.

J.3.8. Making a spot check of Veteran’s records to ensure accuracy with respect to Veterans’ length of stay and services provided to the Veterans.

All Department of Veteran Affairs inspection findings for residential facilities furnishing treatment and rehabilitative service to eligible Veterans shall; to the extent necessary, be made available to all government agencies charged with the responsibility of licensing or otherwise regulating or inspecting such institutions.

K. General K.1. In the event a beneficiary receiving residential care under this contract dies, the Contractor shall promptly notify Orlando VA Healthcare System office authorizing admission and immediately assemble, inventory, and safeguard the Veteran’s personal effects. The funds, deposits, and effects left on the premises by the Veteran shall be delivered by the Contractor to the person or persons entitled thereto under the laws currently governing the Veterans, unless the beneficiary dies without leaving heirs, or next of kin capable of inheriting. When disposition has been made, the itemized inventory with a notation as to the disposition of funds and effects shall be immediately forwarded to the Orlando VA Healthcare System Liaison or designated point of contact. Should a deceased leave no known heirs, or next of kin, his personal property and funds wherever located vests in and becomes the property of the United States in trust. In these cases the Contractor shall forward an inventory of any such property and funds in its possession to the appropriate Department of Veteran Affairs office and shall hold them (except articles of clothing necessary for proper burial) under safeguard until instructions are received from the Department of Veteran Affairs concerning disposition.

K.2. It is agreed that the Contractor shall notify the Orlando VA Healthcare System immediately when a medical emergency requiring hospitalization occurs. It is agreed that the Veterans shall be admitted to an appropriate VA facility. When such admission is not feasible because of the nature of the emergency, it is agreed that hospitalization in a non-Federal hospital may be accomplished provided VA authorization is obtained. If hospitalization of a non-emergency nature is required, it is agreed that admission to the VA hospital shall be accomplished promptly.

K.3. The Contractor agrees and warrants that it does not maintain nor provide dual or segregated patient facilities, which are segregated on the basis of race, creed, color, or National origin. The Contractor may neither require such segregated use by written or oral policies nor tolerate such use by local custom. The term facilities shall include but not limited to rooms, wards, sections, eating areas, drinking fountains, entrances, etc. It is agreed that the Department of Veteran Affairs shall have the right of access to the center and all appurtenances by an authorized representative(s) by the Department of Veteran Affairs, to determine whether acceptable standards are maintained and adequate care is being rendered.

K.4. The Contractor agrees to accept referral of and to provide all services specified in this contract for any person determined eligible by the Orlando VA Healthcare System Liaison or designee, regardless of the race, color, religion, sex or national origin of the person for whom such services are ordered.

K.5. Security Accreditation Package is not required.

36C24821Q1420

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation…