36C24821Q0165.docx
DOCX document 16 KB Posted
- Solicitation number
- 36C24821Q0165
About this file
This special notice from the Department of Veterans Affairs seeks telephone support services for an Automed Optifill-II automated prescription dispenser. Capability statements of no more than one page are due by 12:00 PM EST on November 23, 2020 and should be emailed to David C. Guley, providing company name, DUNS number, socioeconomic category, business capabilities, website, and contact information. The selected contractor will provide unlimited telephone and software support between 8:00 AM and 5:00 PM EST Monday through Friday from April 15, 2021 through April 14, 2022, with four optional one-year extensions. Services include software upgrades, a one-hour telephone response time on weekdays, twenty-four-hour parts access, and evidence of factory training for service engineers upon request. The contractor must also provide certification documents and service reports to the VA.
View the file
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Contract Opportunity Special Notice
PRODUCT SERVICE CODE
SUBJECT
CONTRACTING OFFICE'S
ZIP-CODE
SOLICITATION NUMBER
ARCHIVE
DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
NAICS CODE
CONTRACTING OFFICE
ADDRESS
POINT OF CONTACT
(POC Information Automatically Filled from User Profile Unless Entered)
DESCRIPTION
See Attachment
AGENCY'S URL
URL DESCRIPTION
AGENCY CONTACT'S EMAIL
ADDRESS
EMAIL DESCRIPTION
GENERAL INFORMATION
ADDITIONAL INFORMATION
* = Required Field Contract Opportunity Special Notice J065 Notice of Intent to Sole Source-Automed Optifill-II Equipment-Telephone Support-Maintenance & Repair Services 33410-6400 36C24821Q0165 N 339112 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) West Palm Beach VA Medical Center (90C) 7305 North Military Trail Palm Beach Gardens FL 33410-6400 VHA Services Area Office East NCO 8, 7305 North. Military Trail david.guley@va.gov West Palm Beach, Florida 33410-6400 David C. Guley-Contract Specialist david.guley@va.gov Contract Specialist Send a capability statement, no more than one page in length; to include Company Name Duns Number, Socioeconomic Category, brief description of your business entities capability to handle this work, website info, and contact information. Email to David C. Guley -david.guley@va.gov with 36C24821Q0165 in the email Subject line, no later than 12:00 PM EST on 11-23-20.
STATEMENT OF WORK
I. INTRODUCTION AND SCOPE OF WORK
This contract is to provide support services on the Automed equipment as identified below, located at the Department of Veterans Affairs Medical Center, West Palm Beach, FL. Services shall be performed by manufacturer trained service engineers. Coverage shall begin on 04/15/21 and end on 04/14/22 with Four (4) consecutive One-Year Options at the discretion of the Government. Support shall be provided via telephone. All equipment shall be maintained in proper operating condition as specified by the manufacturer.
Equipment:
Automed Automated Prescription Dispenser VA Inventory ID # 45511 S/N B00083 Model: OPTIFILL2 Location: 1B111
REQUIREMENTS
Contractor shall provide support services in accordance with manufacturer’s specifications and as outlined below:
1) Provide all labor, materials, parts, and travel to support the Optifill2.
2) Provide unlimited telephone/modem support for software and hardware.
3) Provide telephone support Monday-Friday, 8AM EST-5PM EST.
4) Includes all software upgrades.
5) Response time: 1 hour by telephone, Monday through Friday from 8:00 am to 5:00 pm EST and 4-hour on-site emergency service response after completion of telephone/modem support.
6) Contractor shall have twenty-four (24) hour access to all needed parts.
7) Contractor shall provide evidence of factory training for each service engineer upon request.
V. PROGRESS AND COMPLIANCE
A. Vendor shall provide evidence of factory training for each service technician upon request.
B. Contractor shall provide certification worksheets on each machine tested.
C. Contractor shall contact Biomedical Instrumentation, (561) 422-TBD to arrange for service.
D. Service reports shall be provided to Biomedical Engineering within 24 hours of completing service. The report shall include complete details of all work performed.
E. The contractor shall provide certification in the form of technical documentation, original invoice, or service documentation that the quality of updates and upgrades is sufficient to guarantee continued performance and operation of the system listed in this contract.
Page 1 of
File details come from the government source that posted it. Updated .