36C24819Q0659-003.docx

PERFORMANCE WORK STATEMENT

Maintenance and Repairs Perimeter Fence Access Gates PLACE OF PERFORMANCE: James A. Haley Veterans Administration Medical Center (JAHVAMC) Central Energy Plant 13000 Bruce B. Downs Blvd Tampa FL.

SCOPE OF WORK: The contractor shall provide furnish labor, equipment, parts, material and supplies necessary to provide MONTHLY maintenance inspections, repairs and service (as required) for perimeter fence access gates identified in the Performance work statement and drawing located at 13000 Bruce B Down Tampa Florida 33612.

1- Contractor shall provide MONTHLY inspection, maintenance, repair, and service of gates, sensors and Viking systems for gate 1,2b,3b,4a,5a,6a,7a,8,9,10 and 11 "(Section C "Equipment listing and location)" IAW Performance Work Statement. Monthly service shall commence no later than 30 days after initial repair of eleven (11) gates.

2- Any significant non-consumable parts replacement and repairs not covered under the contract such as a main motor replacement will require pre-approval from the Contracting Officer.

3- Contractor shall provide warranty on all part for all repairs and labor.

4- Emergency Repairs: Repairs beyond the monthly maintenance and repair schedule.

Repairs or damage determined by the government that is caused by the government (wind, storms, vehicle accident, water, etc.) will require pre-approval from the Contracting Officer.

5- Gates Sensor and Operator installation: Contractor shall repair, replace and service ten (10) gate sensors and operator systems. In addition, the contractor shall install eleven (11) additional gate sensors on gates listed in the Performance Work Statement. The equipment shall have the capability to open for safe access of oversized vehicles Florida Department of Transportation Http://www.dot.state.fl.us/statemaintenanceoffice/2010TruckingManual ) and remain open during the entrance of vehicles until clearance from opening.

The safety sensor shall be mounted at a minimum of 36” above ground surface and be wired in to work with existing sensor to provide dual coverage, high and low. The gate operator system specifications are Viking Model H-10 manufacturer date December 2009. See Attachment B “Viking Access System installation and instruction operator book.

EQUIPMENT LISTING AND LOCATION

Contractor shall reference James A. Haley Hospital 13000 Bruce B Downs. Building # 1, Tampa Florida 33612 for gates addresses. The contractor shall reference Attachment A. JAHVH fence and gate diagram for specific locations of gates.

1- Gate #1- Silver Way East entrance (12784 County Rd 581, Tampa Fl. 33612) Operator: Viking Model H-10 Mfg. Date Dec. 2009, SN 1209-S10B-2621

2- Gate #2B- Bruce B Downs adjacent to Pedestrian over pass (12854 County Rd 581, Tampa, FL, 33612) Front Entrance to Diamond Lot Operator: Viking Model H-10 Mfg. Date Oct. 2009, SN 1009-S10B-2449

3- Gate #3B- Valet parking entrance (2892 E 131st St, Tampa, FL, 33612) Operator: Viking Model H-10 Mfg. Date Dec. 2009, SN 1109-S10B-2563

4- Gate #4A- 131st St Warehouse Loading dock entrance, Operator(s): (2) Viking Model H-10 Mfg. Date Dec. 2009 (1) SN 1209-S10B-2625, (Double cantilever gate) (2) 1209-S10B-2623

5- Gate #5A- CEP alley entrance (2706 E 131st St, Tampa, FL, 33612) Operator: Viking Model H-10 Mfg. Date Nov 2009 SN 1109-S10B-2562

6- Gate #6A- SCI entrance (2700 E 131st St, Tampa, FL, 33612) Operator: Viking Model H-10 Mfg. Date 12/2009 SN 1209-S10B-2614

7- Gate #7A- Silver Way West entrance (2608 E 131st St, Tampa, FL 33612) Operator: Viking Model H-10 Mfg. Date 12/2009 SN 1209-S10B-2620

8- Gate #8- LPG Fuel Farm (2539 E 131st St, Tampa, FL 33612) Operator: Viking Model H-10 Mfg. date 10/2010 SN 1010-S10B-3254

9- Gate 9- Liberty Lot (2433 E 132rd St, Tampa, FL, 33612) Operator: DKS Door King Inc., Mfg. Date 10/2012 Model 9100-080 SN 2471

10- Gate 10 Freedom Parking Lot (2) (2504 E 132nd St, Tampa, FL 33612) Operator DKS Door King Inc. Mfg. Date 08/2009 Model 9100-080 SN 1622

11- Gate 11 Freedom Parking Lot Gate 133rd St. Operator; DKS Door King Inc. Mfg.

Date 08/2010 Model 9100-080 SN 1715

MONTHLY MAINTENANCE INSPECTIONS, SERVICE

Contractor shall perform monthly inspection, maintenance, and service on the below enclosed list of gates identified in the Performance Work Statement no later than thirty (30) days after initial repairs.

During inspection, the contractor shall clean, adjust, repair and lubricate the equipment in accordance to manufacturer’s specifications, determine the nature and extent of any defect and the requirements necessary to satisfactorily restore the gates and operator system to their normal operating condition. Maintenance inspection and repair, service be performed in accordance with the manufacture’s recommendations Ameristar fence products Inc. The exterior of the machinery and any other parts of the equipment, subject to rust, shall be kept properly painted and presentable always and motor windings shall be kept free of rust. All materials furnished including lubricants, hydraulic fluid, and cleaning supplies shall be as recommended by the equipment manufacturer. All parts furnished and installed shall be of the original manufacturer's design and specification or approved equal.

EMERGENCY REPAIRS

Contractor shall provide on-call repair service during normal working hours for malfunctions not successfully preempted by unscheduled maintenance service and repairs and other times when conditions warrant. Service shall be provided within forty-eight (48) hours in response to requests by telephone or otherwise from the COR. Contractor shall provide written estimates with a breakout cost for labor, material and parts prior to performance of repairs. The written estimate shall be provided to COR for Contracting Officer final approval and funding.

HOURS OF WORK

Work required in the performance of the contract shall be performed during the working hours (8:00 a.m. – 4:30 p.m.) Monday through Friday excluding holidays. Requests to work beyond normal work hours shall be submitted in writing to the Contracting Officer Representative (COR) for approval and will include a description of work to be performed. Approval is subject to availability of the COR, type of work to be performed, and the specific hours requested. Contractors are reminded that patients are generally asleep after 10:00 PM. Approval to work beyond this time will also include an evaluation of the anticipated noise level generated by the contractor. Under no circumstances will the contractor proceed without express, written approval of the COR. The Contractor shall provide a request for approval 14 calendar days prior to the requested date, to the COR, so that security, escort and other appropriate arrangements can be provided for the employees.

CONTRACTOR RESPONSIBILITY

The Contractor shall supply power for gate repairs and maintenance which will require electrically operated tools with the contractor supplied generator as power is not available for such equipment at most gate locations.

DOCUMENTATION OF SERVICE PERFORMED

At the conclusion of the monthly PM inspection, the contractor shall submit a written report to the COR listing the elements of the inspection performed, findings, and recommendations (if any).

QUALIFICATIONS. All work for the duration of the contract shall be performed by certified trained personnel.

COMPLIANCE. The contractor shall be fully responsible for compliance with all VA, local, state, and Federal occupational safety laws, rules, and regulations. The contractor shall follow life and safety codes and take necessary actions to avoid conditions that may be hazardous to the health and safety of hospital personnel and patients. The contractor is responsible for meeting all applicable OSHA and VA guidelines for safe working procedures; example lockout/tagout. All work for the duration of the contract shall be performed by certified trained technicians.

CONTRACTOR EMPLOYEES. Contractor personnel shall present a neat appearance and be easily recognized as contract employees. Example: wearing steel toe boots and safety glasses.

PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix, paragraph as provided below includes performance standards. The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

Incentive

Reports are communicated clearly, both orally and in writing and accurately reflect the Gate system condition and working condition.

100%

100%

Customer Input from Facility Leadership & QM staff using customer satisfaction assessments after each review is completed.

Positive CPARS rating.

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

a. CUSTOMER FEEDBACK. Customer Satisfaction Assessments after each review is completed.

b. PERIODIC SAMPLING. Sample is taken when a problem/deficiency is suspected. Sample results are applicable only for the specific work inspected.

RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

1. Exceeds Standard

2. Meets Standard

3. Failed to Meet Standard

DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action.

b. UNACCEPTABLE PERFORMANCE When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR) and present it to the contractor's program manager.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

FREQUENCY OF MEASUREMENT

a. Frequency of Measurement.

During contract performance, the COR will periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed. Reports will be completed on an annually and semiannually basis and a copy will be provided to the contractor.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor biannually to assess performance and shall provide a written assessment.