36C24725Q0850.docx

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Attached to
6515--SCRIPTPRO SERVER UPDATE Federal contract opportunity
Solicitation number
36C24725Q0850
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 7

About this file

This document is a Combined Synopsis/Solicitation Notice for a sole-source procurement by the Department of Veterans Affairs (VA) for a ScriptPro server update at the Augusta, GA VA Medical Center. The VA intends to award a firm-fixed-price contract to ScriptPro USA Inc. for purchasing and installing new proprietary ScriptPro SP Central Workflow system equipment at both Uptown and Downtown campus locations. The procurement involves upgrading servers, installing remote access servers, adding device licenses, implementing endpoint security, and uninstalling existing end-of-life equipment, with a total of 42 specific equipment and software components across two locations.

The solicitation includes a one-time purchase with delivery and installation to be completed within 90 days of award, with an estimated award date of August 6, 2025. The contract requires the contractor to install equipment, connect to the hospital network, perform functionality testing, set up user profiles, provide end-user training, and offer a one-year warranty. Interested parties may submit capability statements by July 28, 2025, at 10:00 AM EST, though the VA maintains sole discretion to proceed with the sole-source procurement. The contract involves handling protected health information and will require a Business Associate Agreement. The procurement uses NAICS code 339113 with a small business size standard of 800 employees.

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Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

SUBJECT*
SCRIPTPRO SERVER UPDATE

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
29209-1639
SOLICITATION NUMBER*
36C24725Q0850
RESPONSE DATE/TIME/ZONE
07-28-2025 10:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
6515
NAICS CODE*
339113
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Columbia VA Healthcare System W.J.B. Dorn VA Medical Center 6439 Garners Ferry Road Columbia SC 29209-1639

POINT OF CONTACT*

Contracting Officer Joseph Locke joseph.locke@va.gov 803-979-0338 000-000-0000

PLACE OF PERFORMANCE

ADDRESS
Augusta GA VA Medical Center

Uptown and Downtown Campuses

1 Freedom Way and 950 15TH ST, STE 1C114

Augusta GA

POSTAL CODE
30904
COUNTRY
United States

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/augusta-health-care/
URL DESCRIPTION
Augusta GA VAMC
AGENCY CONTACT’S EMAIL ADDRESS
https://www.va.gov/
EMAIL DESCRIPTION
CO eMail Address

DESCRIPTION

***INTENT TO SOLE SOURCE NOTICE-***

Estimated Date of Award: August 6, 2025

Synopsis:

The Department of Veterans Affairs, VA Columbia Healthcare System located at 6439 Garners Ferry Road, Columbia, SC 29209 on behalf of the Augusta, GA, VA Medical Center, located at 950 15th Street, Augusta, GA 30904-2608 intends to make a direct award to ScriptPro USA Inc. located at 5828 Reeds Road, Mission, KS 66202-2740 for the purchase and removal of existing ScriptPro equipment which has reached end of life and the installation of new, replacement ScriptPro SP Central Workflow system equipment owned by the VA at both Uptown (1 Freedom Way, Augusta, GA 30904-6258) and Downtown (950 15TH ST, STE 1C114, AUGUSTA, GA 30901-2608) locations. All existing and replacement equipment is proprietary to ScriptPro USA, Inc. (ScriptPro). Only ScriptPro can service or upgrade the existing system. Only ScriptPro can integrate new hardware into the existing system. Only ScriptPro Field Service Engineers (FSEs) can access proprietary software and server assets for installations and maintenance. No other vendor may service or modify existing ScriptPro systems without voiding the warranties of those systems (which would be unacceptable). The ScriptPro SP Central Workflow system owned by CNVAMC is proprietary to ScriptPro USA, Inc (ScriptPro). Only ScriptPro can service or upgrade the existing system. Only ScriptPro can integrate new hardware into the existing system. Only ScriptPro Field Service Engineers (FSEs) can access proprietary software and server assets for installations and maintenance. No other vendor may service or modify existing ScriptPro systems without voiding the warranties of those systems (which would be unacceptable). ScriptPro is the only entity that can provide remote installation services (required as part of this contract) for the ScriptPro system as permitted by an existing Memorandum of Understanding Interconnection Security Agreement (MOU ISA) with the Government. No other vendor may service or modify existing ScriptPro systems without voiding the warranties of those systems (which would be unacceptable). Only ScriptPro can complete the required expansion and upgrade project CNVAMC requires. The NAICS code utilized for this procurement is 339113 with a Small Business Size Standard of 800 Employees. THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, Contractors may submit a capability statement, proposal, or quotation which shall be considered by the contracting officer whether to continue with the sole source procurement or to provide for competition. Such responses MUST be received no later than July 28,2025 at 10:00AM EST. All documents submitted will not be returned. All interested parties shall submit clear and convincing documentation demonstrating their capabilities to satisfy the requirement listed to forward responses by e-mail to Joseph Locke, Contracting Officer, joseph.locke@va.gov. Responses received will be evaluated; however, a determination by the Government not to compete with the proposed procurement based upon responses received to this notice is solely within the discretion of the Government. The Department of Veterans Affairs, NCO 7, will NOT be responsible for any costs incurred by interested parties in responding to this notice of intent. Only written responses will be considered. All responses from responsible sources will be fully considered. As a result of analyzing responses to this notice of intent, the Government shall determine if a solicitation will be issued. Any prospective contractor must be registered in the System for Award Management (SAM) to be eligible for the award.

A. GENERAL INFORMATION

1. Purpose: Purchase of ScriptPro servers with add-ons.

2. Scope of Work: The contractor shall provide all material, equipment, labor, and supervision required to install ScriptPro servers and add-ons. The contractor will install and connect the ScriptPro equipment/software to the hospital network. The contractor shall test/inspect the system after installation to ensure correct performance and provide written documentation in support of functionality and performance.

3. Background: The ScriptPro server upgrade with add-ons is required due to current equipment being outdated and/or at the end of life. The server upgrade will increase ScriptPro functionality and overall pharmacy efficiency.

4. Performance Period: This is a one-time purchase; delivery should be completed within ninety (90) days from the date of award.

5. Type of Contract: Firm-Fixed-Price.

6. Place of Performance: Delivery will be made to VA Augusta Health Care System, Warehouse Bldg. 95, 1 Freedom Way, Augusta GA 30904, Installation will take place at 950 15th Street, Augusta GA 30901.

7. Hours of Operation: Warehouse deliveries are accepted between 8am and 3:30pm, Monday through Friday, excluding holidays.

Hospital normal hours of operation are between 8am and 4:30pm, Monday through Friday, excluding holidays. Holidays falling on a Sunday will be observed the following Monday.

Federal Holidays
New Year’s DayJanuary 1st
Martin Luther King’s Birthday3rd Monday in January
President’s Day3rd Monday in February
Memorial DayLast Monday in May
JuneteenthJune 19th
Independence DayJuly 4th
Labor Day1st Monday in September
Columbus Day2nd Monday in October
Veteran’s DayNovember 11th
Thanksgiving DayLast Thursday in November
Christmas DayDecember 25th

B. GENERAL REQUIREMENTS

1. Contractor shall provide all service and equipment/software listed in the chart below. Equipment listed must be in accordance with the salient characteristics sheet.

Location
Product/Service Needed
Description
Quantity
Uptown
Remote Access Server for WMS
Inbound Access to WMS Software for up to five sessions
1
Uptown
RAS Device License Package
Workflow Management System RAS Device License Package (5 devices)
2
Uptown
Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1
Uptown
Customer Hard Drive Retention Robotic Systems
Security Entitlement: Customer Hard Drive Retention Robotic Systems (per robot)
2
Uptown
Endpoint Security Management (per pharmacy)
Endpoint Security Management (per pharmacy)
1
Uptown
Endpoint Security (per server/client computer)
Endpoint Security (per server/client computer)
25
Uptown
SPCE On-Site Upgrade, Server OS 2019, SQL 2019
Server Upgrade: Windows 2019 Operating System and SQL 2019 Database Upgrade for the SP Central Retail Store, Expanded, or Enterprise Server (includes both primary and secondary servers)
1
Uptown
BUP/RAS/PSP Factory Upgrade, Server OS 2019, SQL
2019 Server Upgrade: Windows 2019 Operating System and SQL 2019 Database Upgrade for the Backup, Remote Access, or Pharmacy Services Portal Server RAS Licenses Upgrades Quoted Separately
1
Uptown
Customer Owned Equipment Uninstall
Customer owned ScriptPro equipment that will be uninstalled and support terminated, includes; Virus Protection Platform
1
Downtown
Remote Access Server for WMS
Inbound Access to WMS Software for up to five sessions
1
Downtown
RAS Device License Package
Workflow Management System RAS Device License Package (5 devices)
2
Downtown
Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1
Downtown
Customer Hard Drive Retention Robotic Systems
Customer Hard Drive Retention Robotic Systems x3
3
Downtown
Endpoint Security Management (per pharmacy)
Endpoint Security Management (per pharmacy)
1
Downtown
Endpoint Security (per server/client computer)
Endpoint Security (per server computer, HCI VM, client computer)
17
Downtown
SPCE On-Site Upgrade, Server OS 2019, SQL 2019
Server Upgrade: Windows 2019 Operating System and SQL 2019 Database Upgrade for the SP Central Retail Store, Expanded, or Enterprise Server (includes both primary and secondary servers)
1
Downtown
BUP/RAS/PSP Factory Upgrade, Server OS 2019, SQL 2019
Server Upgrade: Windows 2019 Operating System and SQL 2019 Database Upgrade for the Backup, Remote Access, or Pharmacy Services Portal Server RAS Licenses Upgrades Quoted Separately
1
Downtown
Customer Owned Equipment Uninstall
Customer owned ScriptPro equipment that will be uninstalled and support terminated, includes; Virus Protection Platform
1

2. Contractor shall provide delivery from the dock/warehouse to the final use location.

3. Contractor shall install all components of the ScriptPro Servers, Remote Access Servers (RAS), and add-ons (listed in chart above above) and link it to the hospital network, including all required software for activation and connection.

4. Contractor shall preform testing of equipment functionality and safety checks to the manufacture’s specifications.

5. Contractor shall set up user operating profiles on the equipment and provide end-user training.

6. Contractor shall comply with National Fire Protection Association (NFPA), Occupational Safety and Health Administration (OSHA) and The Joint Commission, to include NFPA 70: National Electric Code and NFPA 101: Life Safety Code.

7. Contractor shall clean up and leave the area of work ready for hospital business during the next day. All tools shall be fully supervised by contractor technicians and fully secured when not in use.

8. Contractor shall provide a one-year warranty from the date of installation ensuring the system will meet manufacture’s published specifications when used in accordance with their applicable instructions and there will not be additional charge for travel and labor for on-site warranty service.

9. It has been determined that protected health information (PHI) may be used, disclosed, accessed, transmitted, created, stored/maintained, and/or destroyed (providing appropriate proof of destruction in compliance with VA Directive 6371) by the Contractor, and a signed Business Associate Agreement (BAA) will be required. The Contractor will adhere to the requirements set forth within the BAA, referenced in the solicitation, and will comply with all applicable VA/VHA Directives. Once awarded, Contractor and Contracting Officer will collaborate with the appropriate Facility Privacy Officer 706-733-0188 Ext: 26262/27603 to implement the appropriate BAA.

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

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