36C24626Q0613_RFQ.pdf

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Parking Attendant and Shuttle Service
Solicitation number
36C24626Q0613
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Solicitation Summary

This is a Standard Form 1449 Solicitation/Contract/Order for Commercial Products and Commercial Services issued by the Department of Veterans Affairs, Network Contracting Office 6, on behalf of the Fayetteville NC VA Coastal Healthcare System. The solicitation seeks parking attendant and shuttle services at three VA facilities: Fayetteville Health Care Center (7300 South Raeford Road), VA Medical Center (2300 Ramsey Street), and Wilmington Health Care Center (1705 Gardner Road) in North Carolina. The contract is a firm-fixed-price arrangement with a base period from July 1, 2026, through June 30, 2027, and includes three one-year option periods through June 30, 2030. The estimated contract value is $47 million. This solicitation is set aside 100% for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and requires a principal NAICS code of 812930 (Parking Lots and Garages). Quotes are due by June 18, 2026, at 8:00 a.m. EDT and must be submitted electronically in PDF format to Patsy.Simpson@va.gov. Technical questions must be submitted in writing by the same deadline. A pre-proposal site inspection walk-through is scheduled for June 16, 2026, at 9:00 a.m. at the Fayetteville facility.

The Statement of Work requires the contractor to provide two shuttle carts at Fayetteville Health Care Center and Fayetteville VA Medical Center and one shuttle cart at Wilmington Health Care Center to transport veterans and manage parking operations during normal business hours (7:00 a.m. to 5:00 p.m., Monday through Friday, excluding federal holidays). The contractor must provide parking attendant services for an estimated 170 vehicles per day at Fayetteville HCC, 100 per day at the VA Medical Center, and 75 per day at Wilmington HCC. Key responsibilities include greeting patients, issuing claim checks, securing vehicle keys, parking vehicles, managing traffic during peak hours, maintaining all shuttle vehicles, delivering wheelchairs upon request, and providing staff uniforms and training. The contractor must comply with Service Contract Labor Standards wage determinations, maintain general liability and garage keepers' liability insurance, ensure all employees possess valid North Carolina driver's licenses and are U.S. citizens, complete PPD skin testing, and comply with all VA security and credentialing requirements. The contractor shall demonstrate performance standards of no more than 5 minutes for parking and 10 minutes for vehicle retrieval 95% of the time. Invoices are submitted monthly in arrears to the VA Financial Services Center electronically through their invoice presentment system.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

565-26-3-4077-0022

36C24626Q0613 06-11-2026

Patsy Simpson 7577229961 ext. 11030 06-18-2026 8:00am EDT

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

X 100

X

812930

$47 Million

N/A

X

Fayetteville VA Medical Center 2300 Ramsey Street

Fayetteville VA 23801

100 Emancipation Drive Hampton VA 23667

Financial Services Center

PO BOX 149971

Austin TX 78714-9971

512-460-5049 512-460-5221 x

See CONTINUATION Page

Provide Parking Attendant and Shuttle Services to Fayetteville Medical Center, Fayetteville Clinic, and Wilmington Clinic.

The is a Firm Fixed Price solicitation.

Offerors should submit all technical questions regarding this solicitation in writing via email to Patsy Simpson at Patsy.Simposn@va.gov.

See CONTINUATION Page x X x 1

Cherisse Hall Contracting Officer

36C24626Q0613

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 STATEMENT OF WORK (SOW)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 14

C.4 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY

2014)

C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

(DEVIATION APR 2026)

C.6 VAAR 852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (DEVIATION) (MAR 2026)

C.7 VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING (DEVIATION)

(MAR 2026)

C.8 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.9 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION

SECTION E - SOLICITATION PROVISIONS

E.1 INSTRUCTIONS TO OFFERORS

E.2 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.3 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Patsy Simpson

100 Emancipation Drive

Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [x] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA Financial Service Center (FSC) Electronic Invoice Presentment and Payment System https://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 STATEMENT OF WORK (SOW)

1. General: The Department of Veterans Affairs, Network Contracting Office 6, On behalf of the Fayetteville NC VA Coastal Healthcare System, Fayetteville NC has a requirement for an experienced contractor to provide Parking Attendant and Shuttle Services to alleviate the parking problems experienced by our veteran patients. Contractor shall provide services at the Fayetteville Health Care Center (HCC), 7300 South Raeford Road, Fayetteville, NC 28304 and at the VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301, and the Wilmington Health Care Center, 1705 Gardner Road, Wilmington NC 28405. The contractor shall be completely liable and responsible for providing patients with a Parking Attendant Services claim check, securing keys, parking, delivering, and directing certain Parking Attendant Services vehicles to and from the Parking Attendant Services greeting area.

2. The Fayetteville HCC, the amount of patient vehicles parked is estimated to be approximately 170 per day. The Contractor shall own and maintain two (2) shuttle carts. These shuttle carts shall loop the Veterans parking lots and transport Veterans between the Health Care Center and the Veterans parking lots. The two (2) shuttle carts to be operated continuously during normal business hours. Each driver shall appropriately greet all persons entering the shuttle. The contractor shall be responsible for all maintenance and upkeep of the shuttle vehicles. The contractor shall be required to follow all safety measures to ensure proper operation of the shuttle carts and safe transport of Veterans.

3. The Fayetteville VA Medical Center The amount of patient vehicles parked is estimated to be approximately 100 per day. The Contractor shall own and maintain two (2) shuttle carts, in a circular pattern around the medical center grounds, stopping at shuttle stops throughout the parking lots and transport passengers to the various buildings located on medical center property. The two (2) shuttle carts are operated continuously during normal business hours.

Each driver shall appropriately greet all persons entering the shuttle. Shuttle stops are to be determined by Health Administration Service and Facilities management. The contractor shall be responsible for all maintenance and upkeep of the shuttle vehicles. The contractor shall be required to follow all safety measures to ensure proper operation of the shuttle carts and safe transport of Veterans.

4. The Wilmington Health Care Center The amount of patient vehicles parked is estimated to be approximately 75 per day. The Contractor shall own and maintain one (1) shuttle cart, in a circular pattern around the Health Care Center grounds, stopping at shuttle stops throughout the parking lots and transport passengers to the buildings located on Health Care Center property.

The one (1) shuttle cart be operated continuously during normal business hours. Each driver shall appropriately greet all persons entering the shuttle. Shuttle stops are to be determined by Health

Administration Service and Facilities management. The contractor shall be responsible for all maintenance and upkeep of the shuttle vehicles. The contractor shall be required to follow all safety measures to ensure proper operation of the shuttle carts and safe transport of Veterans.

5. WORK HOURS:

a. The services covered by this contract shall be furnished by the Contractor as defined herein.

The Contractor shall not be required, except in case of emergency, to furnish such services on a Federal Holiday or during off duty hours as described below.

b. The following terms have the following meanings:

(1) Normal working hours: 7:00 am to 5:00 pm – Monday through Friday, excluding Federal holidays. Peak hours for high volume patient flow is generally 7:30am-9:00am and 12:00pm- 200pm. There may be special events at the Fayetteville VAMC or Health Care Center on some Federal holidays, and the Contractor will provide limited hours of operation on those days.

(2) Federal Holidays: The 10 holidays observed by the Federal Government are:

New Years Day

Martin Luther King’s Birthday

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving

Christmas

Any other day specifically declared by the President of the United States to be a federal holiday.

When one of the holidays falls on Sunday, the following Monday shall be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

6. Requirements: Vehicles requiring Parking Attendant Services shall be stopped by the Contractor’s employee designated as a greeter. The greeter may rotate from greeter to parking attendant at the Contractor’s discretion. The Contractor shall be completely liable and responsible for providing patients with a Parking Attendant Services claim check identifying the veteran and vehicle keys, securing keys, parking, delivering, and directing certain Parking Attendant Services vehicles to and from the Parking Attendant Services greeting area. The Contractor shall manage traffic during peak traffic times. If a vehicle cannot be properly secured or is deemed unsafe to operate the Parking Attendant Services can, at their discretion, decline to park the vehicle. All vehicles parked by the Contractor’s parking attendants shall be locked and secured. This includes all windows, doors, sunroofs, or other openings. Driver’s keys shall be secured at the Parking Attendant Services booth. The booth should be monitored throughout the workday by Contractor staff, and shall never be left unattended.

Contractor shall report all missing keys to the security staff and COR. Lost keys shall be found and returned to the veteran patient within four (4) hours of notification of loss. The Contractor shall have a process for identifying veterans when in the event of a lost Claim Ticket. The Contractor shall operate from the front entrance where Contractor employees shall greet every vehicle excluding buses, VA transportation vehicles dropping off or picking up patients, Vendors or Contractors conducting business at the VA Medical Center, and VA employees, who are not allowed to use Parking Attendant Services parking unless they have a valid scheduled medical appointment as a veteran. The Contractor shall have a process for moving disabled vehicles from the Parking Attendant Services lane that does not delay other patients for a maximum ten (10) minutes. The Contractor is responsible for parking control and monitoring in the designated parking lots assigned to the operation by responding to alerts or emergencies, by assisting injured or stranded persons in emergency situations, and by notifying the VA Police. It is imperative that this area should be free of any vehicles when a fire alarm is activated. The Contractor shall have management control of vehicles entering the designated Parking Attendant Services parking area(s) to maximize the space available and facilitate smooth operations. Contractor is expected to continue managing and monitoring traffic if Parking Attendant Services lot becomes temporally full. Patients driving vehicles with hand controls or special operating requirements or large vans shall be permitted to park their own vehicles in the designated parking areas.

7. Contractor Provided:

a. The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession.

b. The Contractor shall provide a locking key cabinet(s), a ticket dispenser(s), a 3-part claim check, safety cones, operational supplies, and other miscellaneous items necessary to facilitate Parking Attendant Services parking, all to be in the Contractor-provided Parking Attendant Services booths. Additionally, the Contractor shall provide Parking Attendant Services parking signs that the contractor shall set-up each morning of operation and remove at the end of each day. These signs are to emphasize a policy of NO TIPPING.

c. Contractor shall provide uniforms, and their employees shall always wear them. The uniform shall consist of Polo shirt, navy-blue or tan dress pants /cargo shorts (coat/jacket for protection during inclement weather). The Contractor shall provide uniforms and nametags for all personnel working under this contract. Uniforms shall include the identification of the Contractor by company name and employee name. Uniforms shall be always worn during performance of contract duties.

Specialized clothing for inclement weather operations are the responsibility of the Contractor.

All uniform changes shall be approved in advance by the Contracting Officer’s Representative

(COR).

d. Staffing: The contractor shall provide adequate staffing of customer service attendants(s) for the hours of operation specified. The Contractor shall always provide adequate on-site supervision to handle customer concerns and parking incidents. The Contractor shall be responsible for all recruiting, hiring, and training of employees.

8. Government –Provided:

a. The Government shall establish the designated parking area with 110 spaces on the Fayetteville Health Care Center property for the Contractor to operate a full-service Parking Attendant Services parking.

b. The Government shall establish a designated parking area with 60 spaces on VAMC property for the Contractor to operate a full-service Parking Attendant Services parking.

c. The Government shall establish the designated parking area with 60 spaces on Wilmington Health Care Center property for the Contractor to operate a full-service Parking Attendant Services parking.

d. The Government shall work with the contractor to establish the designated area for the contractor providing a booth for the Parking Attendant Services parking operation at the main entrance of the medical center.

e. The Government shall provide facility orientation to all contracted employees assigned to this, to include health, safety, and emergency procedures at the medical center.

f. The Government shall provide wheelchairs available to transport patients to the clinics/appointments. The contractor shall deliver these wheelchairs, upon patient’s or caretaker’s request, to the patient vehicle for patient’s use during their visit.

9. Performance Standard: The Contractor shall staff the Parking Attendant Services and assisted parking operation with an appropriate number of employees as required to demonstrate an efficient and safe operation. An efficient operation is defined as: No vehicle waits more than 5 minutes to be Parking Attendant Services-parked, no more than 10 minutes to be retrieved, 95% of the time. The Contracting Officer’s Representative (COR) shall audit the turnaround time (TAT) to assure contractor compliance. The Contractor’s ability to manage the traffic flow shall be periodically audited to assure that the contractor is putting the veteran first and is providing a safe and efficient operation.

10. Arriving patients shall be greeted courteously and given a brief explanation of the service.

Vehicles requiring Parking Attendant Services parking shall be stopped by the contractor’s employee designated as a greeter, who shall ask the driver for an appointment or VA Patient Identification Card and the estimated time of departure. A claim check shall be given to the driver. All vehicles parked by the contractor’s parking attendants shall be locked and secure.

Driver’s keys should be secured at the Parking Attendant Services stand.

At 5:00 pm, the parking attendants shall turn over remaining keys and associated tickets to the Administrative Officer on Duty (AOD). Contractor shall provide an inventory log of all remaining vehicles and associated ticket numbers to AOD/Health Administration Service and the VA Police daily. Owners of these vehicles shall be directed to pick up their keys from the AOD in the Emergency Department Check-In/Out area. The Contractor shall furnish a sign explaining this procedure.

At the beginning of each new day of performance, the Contract Supervisor may pick up any remaining keys from the AOD in the Emergency Room and shall allow retrieval following standard procedures. When keys are dropped off to the AOD, the contractor shall submit a chain of custody form (provided by contractor) that includes the number of keys being dropped off and the associated Parking Attendant Services ID numbers. No double-parking, parking outside of striped areas, or other congestion of patient vehicles shall be left overnight and/or for patient recovery.

11. The Government should provide wheelchairs available to transport patients to the clinics/appointments. The Contractor shall deliver these wheelchairs, upon patient’s or caretaker’s request to the patient vehicle for patient’s use during their visit. The Contractor will retrieve wheelchairs and secure lock the wheelchairs beside the vehicle. The Veterans will exit the vehicle and wheelchair without physical assistance. No clinical or emergency care shall be given by the Contractor – in an instance of medical emergency or if complex physical assistance is needed, the contract supervisor shall notify the VA Police, VA Rapid Response Personnel or local Community Emergency Personnel, depending on location of emergency.

12. Policy: All parking attendants shall be trained in providing excellent customer service, demonstrating courtesy, kindness, and caring. Contractor’s employees shall be neat and clean in appearance. The VA Medical Center is a drug free workplace. And to repeat, “a NO TIPPING” sign shall be furnished and installed by the contractor. No tipping shall be strictly enforced. Contractor’s employees are restricted from accepting tips of any kind.

13. Training/Licenses: The VA Medical Center shall provide orientation and training on VA policies and procedures. All parking attendants shall be required to attend a facility orientation program on safety, health and emergency procedures. All contracted parking attendants shall possess and maintain a valid North Carolina Driver’s License and be U.S. Citizens. VA specific training and orientation shall be completed by each employee after award and prior to commencement of any work. Material is available to hospital administration for review, and we encourage additional site-specific training by hospital staff. In addition to Safe Driver Training the minimum of customer service training should be provided and documented for each employee.

i. The importance of a positive attitude

ii. Verbal communication methods that are courteous and informative

iii. Non-verbal communication

iv. Appearance

v. Volume and tone

vi. Face to Face contact

vii. Self-Evaluation

viii. Violence in the workplace

Contractor employees shall know basic directions for destinations in the hospital and around the community. Contractor employees should keep the work area clean and always appear ready for work even though no customers are present. Arriving customers shall be greeted courteously and given a brief explanation of the service. Assisted parking shall be offered by the Assistance Attendee Curbside Patient Parking Attendant. Taking directions from the driver, the attendant shall assist with a wheelchair if necessary. The vehicle shall be quickly inspected for damage to exist and to determine if any items in the car should be removed by the owner or placed in the trunk. Each customer shall receive a claim check for retrieval of the vehicle. A parking attendant shall drive each car to the designated parking area. After parking the car, the attendant shall write the vehicle description, location and other pertinent information on a card to aid in locating the vehicle when the customer requests it. It is expected that experienced contractor management/supervisory staff shall be assigned to the site to ensure that all staff meets the VA required standard for service.

Records of assisted parking activity shall be maintained on daily basis. This information shall provide documentation on appropriate staffing levels, as well as serve as a mechanism to adjust the service to meet customer demand and to reduce costs if possible.

14. Claims/Damages: Any claims of damage or missing/stolen property involving customer’s vehicles Shall be the responsibility of the contractor. The VA assumes no responsibility for any damage to patron’s vehicles caused during the performance of the Contractor’s services or for any such claims. The contractor shall notify security and the COR of any damage to vehicles within thirty (30) minutes of identification of damage. The contractor Parking Attendant Services attendants and all parking operations must be fully insured with general liability, garage keepers’ liability insurance along with a commercial umbrella liability insurance policy in the amount outlined in paragraph C.3. All employees must be covered by a fidelity bonding.

15. PPD Skin Test – Any contracted individual who shall be working in patient care areas (or with person who provides direct care), or with patient care items, SHALL provide documentation as follows:

• PPD Skin Test – Results from the last 3 months shall be accepted. If PPD is positive, the individual SHALL provide documentation of the absence of active TB.

16. It is the Contractor’s responsibility to provide documentation of the above prior to assignment. Copies of such are to be maintained with the contract. The Contracting Officer’s Representative (COR) should be notified of any changes in individual status with appropriate documentation. In the event of an exposure, it is required that the Contractor has a plan that shall be followed to protect the individual contract worker. Records shall be maintained as required by CFR 1910.1030.

17. Site Visit- A pre-proposal site inspection walk-through for all interested Contractors has been scheduled to take place on June 16, 2026, at 9:00am at Fayetteville Healthcare System, 2300 Ramsey Street, Fayetteville North Carolina. All interested Contractors are encouraged to attend the site inspection walk-through of the participating VA facility. Only one walk-through for this solicitation shall be conducted. You may contact Contracting Officer at Patsy.Simpson@va.gov for further information concerning the scheduled site inspection walk-through. The intent of the site inspection is to give all interested Contractors an opportunity to get familiar with the parking lots designated to be used for valet parking.

Note: Contractor shall be responsible for all costs and travel expenses associated with the site inspection visit. Failure to attend the site inspection walk-through of the participating VA facility shall not release the Contractor from complying with the terms, conditions, specifications, and requirements of the resulting contract.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO __________________ __________________

Parking Attendant and Shuttle Service Fayetteville, NC 28304 and at the VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301 Contract Period: Base POP Begin: 07-01-2026 POP End: 06-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Attendant and Shuttle Service Fayetteville Health Care Center (HCC), 7300 South Raeford Road Contract Period: Base POP Begin: 07-01-2026 POP End: 06-30-2027

Parking Attendant and Shuttle Service Wilmington Health Carew Center, 1705 Gardner Road, Wilmington NC 28405 Contract Period: Base POP Begin: 07-01-2026 POP End: 06-30-2027

Center (HCC), 7300 South Raeford Road Contract Period: Option 1

POP Begin: 07-01-2027 POP End: 06-30-2028

Center (HCC), 7300 South Raeford Road Contract Period: Option 1 POP Begin: 07-01-2027 POP End: 06-30-2028

Center, 1705 Gardner Road, Wilmington NC 28405 Contract Period: Option 1 POP Begin: 07-01-2027 POP End: 06-30-2028 the VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301 Contract Period: Option 2 POP Begin: 07-01-2028 POP End: 06-30-2029

Center (HCC), 7300 South Raeford Road Contract Period: Option 2 POP Begin: 07-01-2028 POP End: 06-30-2029

Center, 1705 Gardner Road, Wilmington NC 28405 Contract Period: Option 2 POP Begin: 07-01-2028

POP End: 06-30-2029 the VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301 Contract Period: Option 3 POP Begin: 07-01-2029 POP End: 06-30-2030

Center (HCC), 7300 South Raeford Road Contract Period: Option 3 POP Begin: 07-01-2029 POP End: 06-30-2030

Center, 1705 Gardner Road, Wilmington NC 28405 Contract Period: Option 3 POP Begin: 07-01-2029 POP End: 06-30-2030

GRAND TOTAL __________________

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

(End of Clause)

FAR

Number

Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

FAR

Number

Title Date

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-

TIER SUBCONTRACT AWARDS (DEVIATION)

NOV 2025

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE

(DEVIATION)

NOV 2025

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT, OR

VOLUNTARILY EXCLUDED

JAN 2025

52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS

(DEVIATION)

NOV 2025

52.219-9 SMALL BUSINESS SUBCONTRACTING PLAN

(DEVIATION)

NOV 2025

52.219-27 NOTICE OF SET-ASIDE FOR, OR SOLE-SOURCE AWARD

TO, SERVICE-DISABLED VETERAN-OWNED SMALL

BUSINESS (SDVOSB) CONCERNS ELIGIBLE UNDER THE

SDVOSB PROGRAM (DEVIATION)

NOV 2025

52.219-28 POSTAWARD SMALL BUSINESS PROGRAM

REREPRESENTATION (DEVIATION)

NOV 2025

52.223-23 SUSTAINABLE PRODUCTS (DEVIATION) NOV 2025

52.222-35 EQUAL OPPORTUNITY FOR VETERANS (DEVIATION) NOV 2025

52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH

DISABILITIES (DEVIATION)

NOV 2025

52.222-37 EMPLOYMENT REPORTS ON VETERANS (DEVIATION) NOV 2025

52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE

NATIONAL LABOR RELATIONS ACT (DEVIATION)

NOV 2025

52.222-41 SERVICE CONTRACT LABOR STANDARDS (DEVIATION) NOV 2025

52.222-43 FAIR LABOR STANDARDS ACT AND SERVICE

CONTRACT LABOR STANDARDS-PRICE ADJUSTMENT

(MULTIPLE YEAR AND OPTION CONTRACTS)

(DEVIATION)

NOV 2025

52.222-50 COMBATING TRAFFICKING IN PERSONS (DEVIATION) NOV 2025

52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (DEVIATION) NOV 2025

52.222-55 MINIMUM WAGES FOR CONTRACTOR WORKERS

UNDER EXECUTIVE ORDER 14026 (DEVIATION)

NOV 2025

52.222-62 PAID SICK LEAVE UNDER EXECUTIVE ORDER 13706

(DEVIATION)

NOV 2025

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT

MESSAGING WHILE DRIVING

MAY 2024

52.229-12 TAX ON CERTAIN FOREIGN PROCUREMENTS FEB 2021

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION) (APR 2025)

APR 2025

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS NOV 2018

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER OCT 2020

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (3) years.

C.4 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES

(MAY 2014)

In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor (29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5332.

This Statement is for Information Only:

It is not a Wage Determination

Employee Class Monetary Wage-Fringe Benefits

31260 WG-2

C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL

CONTRACTORS (DEVIATION APR 2026)

(a)Definitions. As used in this clause—

Program participation means membership or participation in, or access or admission to:

training, mentoring, or leadership development programs; educational opportunities; clubs;

associations; or similar opportunities that are sponsored or established by the contractor or subcontractor.

Racially discriminatory diversity, equity, and inclusion (DEI) activities means disparate treatment based on race or ethnicity in the recruitment, employment (e.g., hiring, promotions), contracting (e.g., vendor agreements), program participation, or allocation or deployment of an entity's resources.

(b) In connection with the performance of work under this contract, the Contractor agrees as follows:

(1) The Contractor will not engage in any racially discriminatory DEI activities;

(2) The Contractor will furnish all information and reports, including providing access to books, records, and accounts, as required by the Contracting Officer, for purposes of ascertaining compliance with this clause;

(3) In the event of the Contractor's or a subcontractor's noncompliance with this clause, this contract may be canceled, terminated, or suspended in whole or in part, and the Contractor or subcontractor may be declared ineligible for further Government contracts;

(4) The Contractor will report any subcontractor's known or reasonably knowable conduct that may violate this clause to the Contracting Officer and take any appropriate remedial actions directed by the Contracting Officer; and

(5) The Contractor will inform the Contracting Officer if a subcontractor sues the Contractor and the suit puts at issue, in any way, the validity of this clause.

(6) The Contractor recognizes that compliance with the requirements of this clause are material to the Government's payment decisions for purposes of 31 U.S.C. 3729(b)(4).

(c) The Contractor must include the substance of this clause, including this paragraph (c), in subcontracts at any tier, including those for commercial products and commercial services, except those where the place of delivery or performance is outside the United States.

(End of Clause)

C.6 VAAR 852.204-70 PERSONAL IDENTITY VERIFICATION OF

CONTRACTOR PERSONNEL (DEVIATION) (MAR 2026)

(a) The Contractor shall comply with current Department of Veterans Affairs policy for personal identity verification of all employees performing under this contract when physical access to VA facilities, and/or logical access to VA information and VA information systems is required.

(b) The Contractor shall insert this clause in all subcontracts when the subcontractor’s employees will require physical access to VA facilities, and/or logical access to VA information and VA information systems.

(End of Clause)

C.7 VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING

(DEVIATION) (MAR 2026)

(a) Definitions. As used in this clause –

VA Information system is the same as information system and means, pursuant to 38 U.S.C.

5727, a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information whether automated or manual.

VA sensitive information means all VA data, on any storage media or in any form or format, which requires protection due to the risk of harm that could result from inadvertent or deliberate disclosure, alteration, or destruction of the information and includes sensitive personal information. The term includes information where improper use or disclosure could adversely affect the ability of VA to accomplish its mission, proprietary information, records about individuals requiring protection under various confidentiality provisions such as the Privacy Act and the HIPAA Privacy Rule, and information that can be withheld under the Freedom of Information Act. Examples of VA sensitive information include the following: individually-identifiable medical, benefits, and personnel information; financial, budgetary, research, quality assurance, confidential commercial, critical infrastructure, investigatory, and law enforcement information; information that is confidential and privileged in litigation such as information protected by the deliberative process privilege, attorney work-product privilege, and the attorney client privilege; and other information which, if released, could result in violation of law or harm or unfairness to any individual or group, or could adversely affect the national interest or the conduct of Federal programs.

(b) General. Contractor personnel assigned to work for or on behalf of VA must undergo a background investigation commensurate with the risk and sensitivity level designation associated with the work to be performed at the level indicated in the contract. The Contractor and subcontractors shall comply with VA Directive/Handbook 0710, Personnel Security and Suitability Program, which can be accessed at: https://vaww.va.gov/vapubs/index.cfm.

(c) Risk and Sensitivity Levels. The following table identifies the risk and sensitivity levels that apply to any personnel providing services under this contract. *VA Administrations, organizations and staff offices will use the OPM Position Designation Tool.

Positions/Tasks Designated as Non-Sensitive Positions – Tier 1/Low Risk

Parking Attendant

Security clearances are granted to individuals with a specific requirement for access to classified material (for example, Confidential, Secret and Top Secret). Contractor personnel that are required to obtain a security clearance will be subject to a Tier 3 or Tier 5 investigation. The following sensitivity designations have been assigned for the identified Tier 3 and Tier 5 required by this contract:

Tier 3: N/A

Tier 5: N/A

(d) Fitness. The results from a background investigation are used to determine if an individual’s fitness is sufficient for that individual to perform work for or on behalf of VA in the position identified in this contract. Contractor fitness determinations are made in accordance with 5 CFR Part 731.202.

Fitness requirements for employment are separate and distinct from job qualifications. If a Contractor or subcontractor employee is found to be unsuitable or unfit to provide services under this contract, the Contractor shall immediately remove the employee from working on this contract and take those necessary steps that restrict the employee’s logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information.

https://vaww.va.gov/vapubs/index.cfm https://pdt.nbis.mil/consent

The Contractor shall advise the employee that they are not permitted to access any VA controlled building or real property in relation to this contract. The removal of an unfit Contractor or subcontractor employee does not alleviate the Contractor from satisfying the requirements of this contract. The Government will not reimburse the Contractor for any costs associated with the recruitment/replacement of an employee or subcontractor employee who is found to be unfit.

(e) Identification Cards. The Government will provide a Personal Identification Verification (PIV) card or other identification card, as necessary, to fit Contractor personnel who require physical access to VA facilities and/or logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information. Contractor and subcontractor personnel shall prominently display their PIV/identification card on their persons while working at a VA facility and shall present their PIV/identification card for inspection upon request by a VA official. The Contractor must surrender the employee or subcontractor employee’s PIV/identification card in accordance with the requirements set forth in Directive/Handbook 0735 when any of the following events occur:

1. When no longer needed for contract performance.

2. Upon completion of the Contractor/subcontractor employee’s employment.

3. Upon contract completion or termination.

(f) Lost/stolen. Immediately upon detection, the Contractor shall report a lost or stolen PIV/identification card to the Government authorities as identified in Directive/Handbook 0735.

Within 48 hours of reporting the lost/stolen PIV/identification card, the Contractor shall submit to the Program Manager an incident report that describes the relevant facts and circumstances regarding the loss/theft. If the loss/theft was reported by the Contractor to the local police, the Contractor shall further submit a copy of the final police report to the Program Manager within 48 hours of the report being made available by the local police department. The Government will not reimburse the Contractor for any costs that result from lost/stolen PIV/identification card(s).

(g) Regular Reporting. The Contractor shall submit a status report to PIV Sponsor within 5 working days after the end of each calendar quarter and as requested by the Government in order to initiate contract closeout procedures. The report must provide the status of each contractor/subcontractor employee who is required to have a PIV/identification card during the performance of the contract. The report shall identify the Contractor and the contract number, and list the following status for each contractor/subcontractor employee who holds a PIV/identification card under this contract:

1. Contractor/subcontractor employee name.

2. Name of VA facility where Contractor/subcontractor employee works, if applicable.

3. Date background check submitted for Contractor/subcontractor employee.

4. Date PIV/identification card issued to Contractor/subcontractor employee.

5. Contractor/subcontractor employee’s PIV/identification card number, as applicable.

6. Date Contractor/subcontractor employee no longer has need for PIV/identification card.

7. Date Contractor notified VA that PIV/identification card is no longer required.

8. Date Contractor returned PIV/identification card was returned to VA.

(h) Flow down of clause. The Contractor shall include the substance of this clause in subcontracts, third-party agreements, and BAA’s, in which subcontractors, third-party servicers/employees, and business associates will perform functions where they will have physical access to a VA facility or logical access to VA data, information, VA sensitive information, or information technology or VA information system containing such data or information.

(End of Clause)

C.8 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

(a) Definition. for the Department of Veterans Affairs, ‘‘Service-disabled Veteran-owned small business concern or SDVOSB’’:

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled Veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled Veterans or eligible surviving spouses (see VAAR 802.201, Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled Veterans (or eligible surviving spouses) or, in the case of a service-disabled Veteran with permanent and severe disability, the spouse or permanent caregiver of such Veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been certified for ownership and control pursuant to 38 U.S.C. 8127, 13 CFR 128, and is listed as certified in the SBA certification database at https://veterans.certify.sba.gov/; and

(v) The business agrees to comply with VAAR subpart 819.70 and Small Business Administration (SBA) regulations regarding small business size, government contracting, and the Veteran Small Business Certification Program at 13 CFR parts 121, 125, and 128.

(2) The term ‘‘Service-disabled Veteran’’ means a Veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(3) The term ‘‘small business concern’’ has the meaning given that term under section 3 of the Small Business Act (15 U.S.C. 632).

https://veterans.certify.sba.gov/

(4) The term ‘‘small business concern owned and controlled by Veterans with service-connected disabilities’’ has the meaning given the term ‘‘small business concern owned and controlled by service-disabled veterans’’ under section 3(q)(2) of the Small Business Act (15 U.S.C. 632(q)(2)).

(5) The term “SDVOSB participant” or certified SDVOSB means a small business that has been certified in the SBA Veteran Small Business Certification Program and listed in the SBA certification database (see 13 CFR 128.102).

(b) General. In order for a concern to submit an offer and be eligible for the award of an SDVOSB set-aside or sole source contract, the concern must qualify as a small business concern under the size standard corresponding to the NAICS code assigned to the contract and be listed as an SDVOSB participant in the SBA certification database as set forth in 13 CFR 128.

(1) Offers received from entities that are not certified SDVOSBs and listed in the SBA certification database at the time of offer shall not be considered.

(2) Any award resulting from this solicitation shall be made to a certified SDVOSB listed in the SBA certification database who is eligible at the time of submission of offer(s) and at the time of award.

(3) The requirements in this clause apply to any contract, order or subcontract where the firm receives a benefit or preference from its designation as an SDVOSB, including set-asides, sole source awards, and evaluation preferences.

(c) Representation. Pursuant to 38 U.S.C. 8127(e), only certified SDVOSBs listed in the SBA certification database are considered eligible to receive award of a resulting contract. By submitting an offer, the prospective contractor represents that it is an eligible and certified SDVOSB as defined in this clause, 13 CFR 121, 125, and 128, and VAAR subpart 819.70.

(d) Agreement/LOS certification. When awarded a contract action, including orders under multipleaward contracts, an SDVOSB agrees that in the performance of the contract, the SDVOSB shall comply with requirements in VAAR subpart 819.70 and SBA regulations on small business size, and government contracting programs at 13 CFR part 121 and part 125, including the non-manufacturer rule and limitations on subcontracting (LOS) requirements in 13 CFR 121.406(b) and 13 CFR 125.6. For the purpose of limitations on subcontracting, only certified SDVOSBs listed in the SBA certification database (including independent contractors) shall be considered eligible and/or ‘‘similarly situated’’ (i.e., a firm that has the same small business program status as the prime contractor). An otherwise eligible firm further agrees to comply with the required LOS certification requirements in this solicitation (see 852.219–75 or 852.219–76 as applicable). These requirements are summarized as follows:

(1) Services. In the case of a contract for services (except construction), the SDVOSB prime contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/ VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

(2) Supplies/products.

(i) In the case of a contract for supplies or products (other than from a non-manufacturer of such supplies), the SDVOSB prime contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, to firms that are not certified SDVOSBs listed in the SBA certification database. When a contract includes both supply and services, the 50 percent limitation shall apply only to the supply portion of the contract.

(ii) In the case of a contract for supplies from a non-manufacturer, the SDVOSB prime contractor will supply the product of a domestic small business manufacturer or processor, unless a waiver as described in 13 CFR 121.406(b)(5) has been granted. Refer to 13 CFR 125.6(a)(2)(ii) for guidance pertaining to multiple item procurements.

(3) General construction. In the case of a contract for general construction, the SDVOSB prime contractor will not pay more than 85% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, to firms that are not certified SDVOSBs listed in the SBA certification database.

(4) Special trade construction contractors. In the case of a contract for special trade contractors, no more than 75% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, may be paid to firms that are not certified SDVOSBs listed in the SBA certification database.

(5) Subcontracting. An SDVOSB subcontractor must meet the NAICS size standard assigned by the prime contractor and be certified and listed in the SBA certification database to count as similarly situated. Any work that a first tier SDVOSB subcontractor further subcontracts will count towards the percent of subcontract amount that cannot be exceeded. For supply or construction contracts, the cost of materials is excluded and not considered to be subcontracted. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the portion of the contract with the preponderance of the expenditure upon which the assigned NAICS is based. For information and more specific requirements, refer to 13

CFR 125.6.

(e) Required limitations on subcontracting compliance measurement period. An SDVOSB shall comply with the limitations on subcontracting as follows:

[] By the end of the base term of the contract or order, and then by the end of each subsequent option period; or

[] By the end of the performance period for each order issued under the contract.

(f) Joint ventures. A joint venture may be considered eligible as an SDVOSB if the joint venture complies with the requirements in 13 CFR 128.402 and the managing joint venture partner makes the representations under paragraph (c) of this clause.

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