Attachment A - Past Performance Questionaire Rev 1.docx

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Attached to
C223--Replace Air Handling Unit #11 - DESIGN
Solicitation number
36C24625R0017
Issued by

About this file

This is a Past Performance Questionnaire template associated with solicitation #36C24625R0017 for replacing Air Handling Unit #11 at the Charles George VA Medical Center in Asheville, NC. The template contains rating guidelines and evaluation criteria for references to assess contractors' past performance.

The questionnaire evaluates contractors on a 0-4 scale across four main categories: Quality of Service, Cost Control, Timeliness of Performance, and Business Relations. It includes sections for references to provide detailed feedback on contract compliance, cost management, schedule adherence, and overall satisfaction. The form requests basic contract information including contract number, period of performance, total value, and brief description of services provided. References are asked to indicate if any show cause notices, stop work orders, or contract terminations were issued. The completed questionnaires are to be returned to the VA Contracting Officer Keith Hunter.

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File Type Posted
S06 - SF30 36C24625R0017 0001 Cancellation Notification.pdf PDF
Attachment B- Criterion 2 Format.xlsx XLSX spreadsheet
36C24625R0017_1.docx DOCX document
Attachment A - Past Performance Questionaire.docx DOCX document

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ATTACHMENT B

Past Performance Questionnaire

SOLICITATION NO.:

DESCRIPTION:

Quoters: Please Send to Each Reference Cited in Submitted Quotation

DEPARTMENT OF VETERANS AFFAIRS (VA)

PAST PERFORMANCE QUESTIONNAIRETO: Name of reference, Title of reference E-MAIL: Email address of reference VA SAC is currently in the process of awarding a contract for the solicitation described above. The quoter identified below has provided your organization’s name as a reference under the contract described below:

Quoter Name:

(Insert Quoter’s Name Here)

Contract Number:

(Insert Applicable Contract Number Here)

Please rate the quoter in each of the categories on this questionnaire. See “Rating Guidelines” section for detailed description of categories and ratings. There is room for comments where you deem remarks would be helpful to our evaluation (see ‘Comment from Reference’ under “Quoter Evaluation”. Please note that the past performance evaluators for this solicitation may contact you for further details in making a fair assessment of this quoter’s past performance. Thank you for your organization’s assistance in fairly evaluating quoter’s quotations for this solicitation.

Please E-mail Questionnaire to Keith Hunter, Contracting Officer, at Keith.Humter@va.gov.

Name of Reference:
(Reference Complete These Sections)

Title of Reference:

Phone Number:

E-Mail Address:

Name of Organization:

Contract Period of Performance (Month/Day/Year Begin and End):

Total Contract Value (Base and All Option Years):

Options Exercised on Contract (Yes/No)?

Brief Description of Services Provided by Quoter:

Show Cause Order Issued on Contract (Yes/No)?

Stop Work Order Issued on Contract (Yes/No)?

Termination for Convenience, Cause, or Default Issued on Contract (Yes/No)?

Rating Guidelines:

Rating
Quality of Service
Cost Control
Timeliness of Performance
Business Relations
0: Unsatisfactory
Quoter is not in compliance and has jeopardized achievement of contract objectives
Quoter is unable to manage costs effectively
Quoter delays have jeopardized performance
Responses to inquiries and issues are not effective
1: Poor
Major problems have been encountered
Quoter has had major difficulty managing costs effectively
Quoter has had major difficulty meeting milestones and delivery schedule
Responses to inquiries and issues are marginally effective
2: Satisfactory
Some problems have been encountered
Quoter is having some problems managing costs effectively
Quoter is having some problems meeting milestones and delivery schedule
Responses to inquiries and issues is somewhat effective
3: Good
Minor inefficiencies and errors have been identified
Quoter is usually effective in managing costs
Quoter is usually effective in meeting milestones and delivery schedule
Responses to inquiries and issues is usually effective
4: Excellent
Quoter is in compliance with contract requirements and delivers quality services
Quoter is effective in managing costs and submits proper invoices
Quoter is effective in meeting and exceeding milestones and delivery schedule
Responses to inquiries have been effective and/or exceeded expectations and established deadlines

Quoter Evaluation:

Rating (List Number Based on Rating Guidelines Above)
Category
Description
Quality of Service
In compliance with contract requirements, submits accurate reports/deliverables, has effective personnel, and has achieved/maintained technical excellence:

Comment from Reference: _______________________

Cost Control
Has achieved efficiencies in costs, managed costs effectively, and has submitted timely/accurate invoices with supporting documentation:
Timeliness of Performance
Has met milestones, is reliable, is responsive to technical direction, and has completed milestones on-time or ahead of schedule:
Business Relations
Has maintained effective management of contract, has exhibited reasonable/cooperative behavior, is responsive to contract requirements, is responsive to inquiries/issues, and is proactive about resolving problems:

|_| YES |_| NO

Overall Satisfaction
Would you (reference) choose to work with this Quoter again?

CONTRACT/ORDER NUMBER/ TITLE:

PERIOD COVERED:

Place an X in the appropriate response

Performance Standards for Assessment

VERY

***BELOW
***
EXCELLENT
GOOD
SATISFACTORY
SATISFACTORY
POOR
VALUE
5
4
3
2
1

A. MEETING TECHNICAL NEEDS:

1. What level of understanding does the contractor have of my technical needs and my mission requirements?

2. What level of efficiency and effectiveness does the contractor demonstrate in meeting my requirements?

3. Overall, how well does the contractor meet my technical needs and mission requirements?

4. Overall, the quality of the products/services provided are

B. PROJECT MILESTONES AND SCHEDULE:

1. How well does the contractor meet my established milestones and project dates?

2. How timely are products, reports, and invoices completed, reviewed, and delivered?

3. How would you assess the reasonableness of cost of the services being provided and the accuracy of submitted invoice?

4. How well does the contractor notify me in advance about potential milestones and scheduling problems so that I have enough time to correct them?

C. PROJECT STAFFING:

1. How current is the expertise of those contractors performing requested tasks?

2. Do contractor personnel possess the necessary knowledge, skills and ability to accomplish assigned tasks?

3. Are the staffing levels assigned by contractor appropriate for accomplishing the mission?

D. VALUE OF THE CONTRACTOR:

1. How would you assess the value of the services provided by the contractor?

2. How do you rate the quality of the products delivered by the contractor?

3. What overall rating would you give to the contractor's performance?

** Ratings for a Performance Standard are calculated by adding the individual scores under a Performance Standard and dividing it by the number of sub-standards under that Performance Standard.

***Poor and Below Satisfactory ratings must be explained in Section II (Narrative Clarification) below. Must be supportive and objective

II NARRATIVE CLARIFICATION

(USE ADDITIONAL SPACE

AS REQUIRED)

Typed Name And Title of Government Project Lead/ Date

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