36C24619Q0692-001.docx

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24619Q0692 07-19-2019 Diane Stoskopf 757-728-3449 07-29-2019 3:00 pm est Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 X X 812930 $38.5 Million X N/A X SERVICE: See Schedule

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin TX 78714-9971 x Valet Service for the Salem VA Medical Center, Salem Virginia This requirement is set-aside 100% for Service Disabled Veteran Owned Small Business (SDVOSB). To be eligible for award, the Company must be verified as an SDVOSB in VetBiz.gov.

x X Table of Contents

Page 1 of

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin TX 78714-9971

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 SCHEDULE OF SERVICE

Contractor shall provide all labor, material, supplies, management and supervision necessary to provide valet curbside parking assistance service for the Salem VA Medical Center, Salem, Virginia in accordance with all the terms and conditions herein.

BASE PERIOD: 1 October 2019 through 30 September 2020

Option Year 1: 1 October 2020 through 30 September 2021

Option Year 2: 1 October 2021 through 30 September 2022

Option Year 3: 1 October 2022 through 30 September 2023

Option Year 4: 1 October 2023 through 30 September 2024

Total Price for Base and four (4) Option Years: $_________________

B.3 PERFORMANCE WORK STATEMENT (PWS)

1. Scope of Work: This Performance Work Statement is to procure Valet Parking Services for the Department of Veterans Affairs, Salem Veterans Affairs Medical Center (VAMC), 1970 Roanoke Blvd, Salem VA 28805. The scope of work includes a 1-year base period and four (4) 1-year option renewal periods. All services shall be performed in accordance with industry standards, as well as with all terms, conditions, schedules, provisions, and requirements of this solicitation and any resulting contract. The Contractor shall provide all resources necessary to accomplish the services described in this PWS. Valet Parking Services shall be provided for an estimated 375 vehicles, per day, five days per week. A dedicated area for valet parking will be available for full service parking. Valet service shall include: assisting veteran patients and identified caregivers who request this service, assisting with wheelchairs and other devices in and out of vehicles, delivery of Government provided wheelchairs (when requested) and parking of vehicles to include vehicles with adaptive equipment.

2. Background: The Department of Veterans Affairs Medical Center, 1970 Roanoke Blvd, Salem VA 24153 has a requirement for Valet Parking Services to alleviate the parking problems experienced by our veteran patients at the facility. Approximately 1200-1300 outpatients are seen per day. The amount of available parking spaces to accommodate patients, staff, volunteers and visitors on any given day is limited. The requirement is for the Contractor to provide Valet Parking Services to veterans with appointments only, five days per week at Department of Veterans Affairs Medical Center, 1970 Roanoke Blvd, Salem VA 24153. The contractor shall be completely liable and responsible for providing veteran patients with a valet claim check, securing keys, parking, delivering, and directing patient vehicles accepted for valet parking to and from the valet greeting area.

3. Parking Lots: The Contractor shall be responsible for the designated valet parking lot(s). It shall be the Contractor’s responsibility to visit the site to fully understand the nature of the work and the conditions under which the work shall be performed. Failure to visit the site will not relieve the successful offeror of the responsibility to provide services in strict accordance with the true intent and meaning of the PWS. During the site visit, the Contractor is encouraged to obtain exact dimensions of the lot(s) and determine the number of spaces at each location. Lot locations are subject to change.

4. Requirements:

a. Vehicles requiring Valet Parking Services shall be met by the designated greeter. A claim check shall be given to the driver. All vehicles parked by the Contractor’s parking attendants shall be fully locked and secured; vehicles that cannot be secured or are deemed unsafe to operate shall be referred to the designated greeter, who shall inform the Contracting Officer’s Representative (COR), and shall be declined Valet Parking Service. Driver’s keys shall be secured at the valet booth. The Contractor shall be completely liable and responsible for providing veteran patients with: a valet claim check, key security, and parking delivery. The valet booth shall be monitored during the workday by Contractor employees and shall not be left unattended.

b. The Contractor shall operate from the front entrance where Contractor employees shall greet every vehicle excluding buses, VA transportation vehicles dropping off or picking up patients, Vendors or Contractors conducting business at the VAMC, and VA employees. The Contractor shall be responsible for directing all valet vehicles to and from the valet greeting area.

c. The Contractor shall ensure patients’ wait is no longer than 10 minutes to have their vehicle valet parked or retrieved from the valet parking lots; C and D. The Contractor shall ensure patients’ wait no longer than fifteen (15) minutes to have their vehicle valet parked and retrieved from parking lot i (the gravel overflow lot). This lot is .4 miles from the valet drop off area. The Contractor shall at all times provide adequate staffing of Valet Parking Service attendant(s). The wait period for parking begins the moment the vehicle is queued in the line for valet parking and shall end when the Contractor employee has processed and driven the vehicle from the queueing area. The wait period for retrieval shall begin when the patient queues in the retrieval line and ends when the patient is presented with their vehicle in idle. This shall include periods of inclement weather where cease of operations has not been authorized by the COR. The COR or the Contracting Officer (CO) may authorize deviations from this standard when conditions are present that are beyond the Contractor’s control.

d. The Contractor is responsible for parking control and monitoring in the designated parking lot(s) assigned to the operation by responding to alerts or emergencies, by aiding injured or stranded persons in emergency situations, and by notifying the VA Police at (540) 982-2463, ext. 2224. It is imperative that this area shall be free of any vehicles when a fire alarm is activated. The Contractor shall be notified in advance of any special events which might cause parking problems due to visitors coming to the Medical Center.

e. The Contractor shall have management control of vehicles entering the designated valet parking area(s) to maximize the space available and facilitate smooth operations. The Contractor shall manage and monitor traffic and provide direction to alternate parking and shuttle service in the event the valet parking area is full. The Contractor shall have a process for moving disabled vehicles from the valet lane; this process shall not delay other veteran patients longer than ten (10) minutes. Patients driving buses, large vans, or special access (hand controlled, or wheelchair driven) vehicles shall be permitted to park their own vehicles in the designated parking areas.

f. The Contractor employees shall accept vehicles for valet parking between 7:00 am and 4:00 pm. At 5:00 pm, the Contractor’s employees shall move all remaining vehicles to lot C. Keys and associated tickets will be turned over to the Administrative Officer on Duty (AOD). Owners of these vehicles shall be directed to pick up their keys from the AOD in the Emergency Department Check-In/Out area. The Contractor shall furnish a sign explaining this procedure.

g. The Contractor employees shall be able to drive all normal transmission types, read all standard vehicle instruments, and operate all aspects of privately-owned vehicles provided in the commercial automobile industry.

h. The Contractor shall report all missing keys to the VA Police and the COR. Lost keys, once found, shall be returned to the veteran patient within twenty-four (24) hours. The Contractor shall have a process for identifying the veteran patient in the event of a lost valet claim ticket.

i. No food, beverages, cigarettes, or outside debris shall be brought into, consumed in, or left in patient vehicles. Smoking is permitted in designated smoking areas only on the VAMC campus.

j. Cell phone use by Contractor employees is not permitted inside vehicles or VA buildings, but is permitted outside and in the valet parking lot.

5. Contractor Provided:

a. The Contractor shall provide adequate staffing of Valet Parking Service attendant(s) for the hours of operation specified.

b. The Contractor shall recruit, hire, train, and supervise all Contractor employees under this contract.

c. The Contractor shall provide their own transportation to shuttle their employees to and from the parking areas which may be up to .5 miles from the valet check in area.

d. The Contractor shall provide locking key cabinet(s), a ticket dispenser(s), a 3-part claim check, safety cones, operational supplies, and other miscellaneous items necessary to facilitate valet parking, all to be in the Contractor-provided valet booths. Additionally, the Contractor shall provide valet parking signs that the Contractor shall set-up each morning of operation and remove at the end of each day. The sign shall be presented on or near the valet station where the patient keys are kept. These signs are to emphasize a policy of NO TIPPING and the sign shall be double-sided (meaning, it will be seen from the front and back of the sign). Handwritten signs are not permitted. The Contractor will ensure that when signs become faded, worn or unreadable, are replaced in a timely manner. The COR shall approve this sign and its placement before it is displayed.

e. The Contractor shall provide uniforms and their employees shall wear them when performing their scheduled Valet Parking Services work. The uniform must consist of polo-type shirt and dress pants or shorts (authorized during summer months/ the length shall be no more than two (2) inches above the knees). Contractor-issued jackets may be worn during inclement or colder weather. The uniform shall be standardized amongst employees and present a clean, pressed, and neat look. The Contractor uniforms shall display nametags and Company identification prominently. The Contractor employees shall display a Contractor employee photo ID badge prominently.

f. The primary Contractor point-of-contact (POC) for contract on-site performance oversight, customer service, and interaction with the COR shall be a Contractor Employee Supervisor. A Supervisor shall be on-site, in-person, on all days of Valet Parking Service performance, during the established hours of operation. If a Supervisor will be absent from work, the COR shall be notified, and a designee shall be named by the Contractor to perform this function. The Supervisor shall maintain oversight of the Contractor employees scheduled work hours and presence. A record of Contractor employees performing work on all days of Valet Parking Service performance, during the established hours of operation, shall be made available to the COR upon request, or for security purposes.

g. Request for re-striping or alteration of Government property during contract performance shall be submitted in writing to the COR. Contractor may also need to work with VAMC staff to work around any deliveries or other traffic interruptions that may occur near the chosen entrance.

h. The Contractor shall provide evidence of employee 5 panel drug testing, a criminal background check, and DMV driving history review for each employee. It is also expected that employee random drug tests are performed and the DMV driving history is reviewed annually. A copy of the results of this annual review shall be provided to the COR.

i. The Salem VAMC is a drug-free workplace. Any Contractor employee appearing under the influence of a controlled substance will be asked to leave the VAMC immediately. The Contractor will be notified immediately of the removal and reason for the removal. The Contractor shall terminate immediately an employee who poses a risk to the health or safety of a patient requiring services. The Contractor shall be completely responsible for all actions of their employees.

6. Government Provided:

a. The Government shall work with the Contractor to establish the designated area for the Contractor-provided booth for the Valet Parking Service at the main entrance of the medical center.

b. The VAMC will provide training on VA policies and procedures. All Contractor employees will be required to complete this training prior to the commencement of any work.

c. The Government shall provide a parking area for the contractors use for providing this service. Said parking shall be located on VA property up to .5 miles away from the valet drop off area and may be paved and/ or graveled surface. Valet staff are not permitted to use spaces designated for valet parking.

7. Professionalism, Professional Appearance and Courtesy: Courtesy and respect shall be offered to anyone the Contractor staff meets during the performance of their duties. The Contractor is expected to enforce reasonable standards of employee conduct.

8. Training/Licenses: All contracted parking attendants shall possess and maintain valid Virginia Driver’s Licenses and be U.S. Citizens. VA specific training provided by the COR to the contractor must be completed by each employee after award and prior to commencement of any work. The contractor shall provide a written plan identifying all employee training. The contractor shall include the following subjects when training their employees:

a. Customer Service

b. Safe Driver

c. The importance of a positive attitude

d. Verbal communication methods that are courteous and informative

e. Non-verbal communication

f. Appearance

g. Volume and tone

h. Face to Face contact

i. Violence in the workplace

Training completed by each employee must be documented and provided to the COR.

9. Monthly Reports: The Contractor shall submit monthly reports to the COR within 5 days of month’s end. The reports shall be legible and easy to understand. A copy of the reports shall be provided via email to the CO. Reports shall be signed by the Contractor Supervisor and/or authorized representative of the Contractor. The reports shall include:

a. summary of the number of vehicles valet parked by date;

b. a final summary sheet which includes the total number of vehicles;

c. any unusual events, by date. This shall include any accidents or special situations with patients, visitors, VA employees, or VA volunteers; and

d. reports or incidences in which the assistance of the VA Police was requested.

10. Claims/Damages: Any claims of damage or missing/stolen property involving patients’ vehicles shall be the responsibility of the Contractor. The VA assumes no responsibility for any damage to patients’ vehicle caused during the performance of the Contractor’s services or for any such claims. The Contractor shall be held completely responsible for lost keys and any costs associated with same. Any such claims shall be reported to the COR within 24 hours of occurrence. The Contractor shall be required to obtain and provide proof of insurance in accordance with FAR 52.228-5, Insurance-Work on a Government Installation; VAAR 852.237-70, Contractor Responsibilities; and VAAR 852.237-71, Indemnification and Insurance. The Contractor shall provide insurance certificate(s) evidencing the above-required minimum coverage prior to commencement of work under this contract to the CO. The insurance shall be maintained during the entire performance of the contract. The policy shall provide that the CO will be notified at least 30 days prior to any cancellation or reduction of coverage.

11. PPD Skin Test: Any Contractor employee who shall be working in patient care areas (or with person who provides direct care), or with patient care items, shall provide documentation as follows:

PPD Skin Test – Results from the last 3 months shall be accepted. If PPD is positive, the individual MUST provide documentation of the absence of active TB.

It is the Contractor’s responsibility to provide documentation of the above prior to assignment. Copies of such are to be maintained with the contract. The COR shall be notified of any changes in individual status with appropriate documentation. In the event of an exposure, it is required that the Contractor has a plan that must be followed to protect the individual contract worker. Records must be maintained as required by CFR 1910.1030.

12. Prohibited Acts: The following acts are not permissible by contractors that provide services under this contract or while on VA premises:

a. Possession and/or use of intoxicating liquors, narcotics or controlled substances of any kind (excluding doctor’s prescriptions which do not impair driver’s driving ability) while on duty or reporting for duty

b. Gambling.

c. Possession of firearms carried either openly or concealed, knives, hatchets, clubs, any hand-held weapons, and any variety of incapacitating liquid or gas emitting weapons

d. Physical violence to settle a dispute with VA employees or in public while on duty.

e. Spitting in prohibited places or any other unsanitary, offensive or insensitive practices or behavior.

f. Use of loud, indecent or profane language and/or making threatening or obscene gestures toward customers or other employees.

g. Engaging customers in a verbal confrontation to settle a disagreement. Should a disagreement arise, the Contractor employee is to contact the Contractor Supervisor. The Contractor Supervisor shall then contact the COR.

h. Soliciting or accepting tips from customers, companions or others at any time.

i. Contractor employees shall not loiter in or around the facility during off duty hours.

j. All Contractor employees shall adhere to all Virginia Driving Safety standards and follow all driving and parking requirements outlined under VA Regulations 1.218(b), Schedule of Offenses and Penalties.

B.4 SPECIAL CONTRACT REQUIREMENTS

1. TRAINING

All Contractor personnel shall complete VA Privacy Training without Access to VA Computer Systems or VA Sensitive Information prior to starting work and annually thereafter. Copy of Certificate to be provided to the COR.

2. QUALITY ASSURANCE SURVEILLANCE PLAN

The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the contractor’s performance. The oversight provided for in the order and in the QASP will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance and provides verifiable input for the required Past Performance Information Assessments. The QASP will be finalized immediately following award and a copy provided to the Contractor after award. The QASP is a living document and may be updated by the Government as necessary.

3. CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)

(a) FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of Veterans Affairs has implemented use of the Contractor Performance Assessment Reporting System (CPARS) to comply with this regulation. One or more past performance evaluations will be conducted in order to record your contract performance as required by FAR 42.15

(b) The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

(c) Please furnish the Contracting Officer with the name, position title, phone number, and email address for each person designated to have access to your firm’s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.

(d) When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically-generated email with detailed login instructions. Further details, system requirements, and training information for CPARS are available at www.cpars.gov. The CPARS User Manual, registration for online training for Contractor Representatives may be found at this site.

(e) Within 60 days after the end of a performance period, the Contracting Officer will complete an interim or final past performance evaluation and the report will be accessible at www.cpars.gov Contractor Representatives may then provide comments in response to the evaluation, or return the evaluation without comment. Comments are limited to the space provided in Block 22. Your comments should focus on objective facts in the Assessing Official’s narrative and should provide your views on the causes and ramifications of the assessed performance. In addition to the ratings and supporting narratives, blocks 1-17 should be reviewed for accuracy, as these include key fields that will be used by the Government to identify your firm in future source selection evaluations. If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating, “No Comment” in Block 22, and then signing and dating Block 23 of the form. Without a statement in Block 22, you will be unable to sign and submit the evaluation back to the Government. If you do not sign and submit the CPAR within 30 days, it will automatically be returned to the Government and will be annotated: “The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this assessment.” Your response is due within 30 calendar days after receipt of the CPAR.

(f) The following guidelines apply concerning your use of the past performance evaluation:

(1) Protect the evaluation as “source selection information.” After review, transit the evaluation by completing and submitting the form through CPARS. If for some reason you are unable to view and/or submit the form through CPARS, contact the Contracting Officer for instructions.

(2) Strictly control access to the evaluation within your organization. Ensure the evaluation is never released to persons or entities outside of your control.

(3) Prohibit the use of or reference to evaluation data for advertising, promotional material, pre-award surveys, responsibility determination, production readiness reviews, or other similar purposes.

(g) If you wish to discuss a past performance evaluation, you should request a meeting in writing to the Contracting Officer no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 30-day review period.

(h) A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been completed.

4. SPECIAL CONTRACT REQUIREMENTS

The contractor shall be responsible for protecting the personnel furnishing services under this contract. To carry out this responsibility, the contractor shall provide the following for these personnel:

Worker’s compensation Professional liability insurance Health examinations Income tax withholding Social security payments

Personnel shall be considered employees of the contractor.

5. HOURS OF OPERATION

7:00 am to 5:00 pm – Monday through Friday excluding the Federal Holidays listed below. Should the Medical Center hold a special event on a Federal Holiday, the Contractor shall provide limited hours of operation on those days. The Medical Center will provide the contractor as much notice as possible.

When one of the holidays falls on Sunday, the following Monday shall be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

Should the President of the United States specifically declare any other day as a federal holiday, closure of the facility will be dependent on whether the Clinics close and scheduled surgeries cancelled. The COR will provide guidance at that time.

6. BILLING AND PAYMENT

Contractor shall submit invoices, monthly, in arrears, via payment requests in electronic form via VA’s Electronic Invoice Presentment and Payment system http://www.fsc.va.gov/fsc/einvoice.asp. The following information must be included on all submitted invoices. Invoices submitted without the following information may be rejected for payment. Invoices shall include at a minimum:

· Date of invoice

· Invoice number

· Contract number

· Obligation number

· Vendor name

· CLIN

· Dates of service

7. CONTRACT ADMINISTRATION

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity or quality of performance of this contract.

The COR shall be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority.

IN THE EVENT THE CONTRACTOR EFFECTS ANY SUCH CHANGE AT THE DIRECTION OF ANY PERSON OTHER THAN THE CONTRACTING OFFICER WITHOUT AUTHORITY, NO ADJUSTMENT SHALL BE MADE IN THE CONTRACT PRICE TO COVER AN INCREASE IN COSTS INCURRED AS A RESULT THEREOF.

POINT OF CONTACT

Contracting Officer (CO) Contracting Officer’s Representative (COR) Diane Stoskopf Department of Veterans Affairs TBD Network Contracting Office (NCO) 6 100 Emancipation Drive, Bldg 27 Hampton, VA 23667 757-728-3449 Diane.stoskopf@va.gov

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days prior to expiration of the Contract.

(End of Clause)

C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days prior to expiration of the Contract; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause) C.4 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Service-disabled veteran-owned small business concern or SDVSOB”:

(1) Means a small business concern:

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans or eligible surviving spouses (see VAAR 802.201 Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans (or eligible surviving spouses) or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been verified for ownership and control pursuant to 38 CFR 74 and is so listed in the Vendor Information Pages database, (https://www.vip.vetbiz.gov); and

(v) The business will comply with subcontracting limitations in 13 CFR 125.6, as applicable

(2) “Service-disabled veteran” means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(b) General.

(1) Offers are solicited only from verified service-disabled veteran-owned small business concerns. Offers received from concerns that are not verified service-disabled veteran-owned small business concerns shall not be considered.

(2) Any award resulting from this solicitation shall be made to a verified service-disabled veteran-owned small business concern.

(c) Agreement. A service-disabled veteran-owned small business concern agrees that in the performance of the contract, the concern will comply with the limitation on subcontracting requirements in 13 CFR §125.6.

(d) A joint venture may be considered a service-disabled veteran owned small business concern if the joint venture complies with the requirements in 13 CFR 125.15, provided that any reference therein to SDVO SBC is to be construed to apply to a VA verified SDVOSB as appropriate.

(e) Any service-disabled veteran-owned small business concern (non-manufacturer) must meet the requirements in FAR 19.102(f) of the Federal Acquisition Regulation to receive a benefit under this program. (End of Clause) C.5 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business Set-Aside.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.7 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

The contractor shall obtain all necessary licenses and/or permits required to perform this work. He/she shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract. He/she shall be responsible for any injury to himself/herself, his/her employees, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his/her employees fault or negligence, and shall maintain personal liability and property damage insurance having coverage for a limit as required by the laws of the State of Virginia. Further, it is agreed that any negligence of the Government, its officers, agents, servants and employees, shall not be the responsibility of the contractor hereunder with the regard to any claims, loss, damage, injury, and liability resulting there from.

(End of Clause)

C.8 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

(End of Addendum to 52.212-4)

C.9 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(4) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[X] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509).

[] (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved] [X] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (OCT 2015) (31 U.S.C. 6101 note).

[X] (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

[] (10) [Reserved] [] (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a).

[] (ii) Alternate I (NOV 2011) of 52.219-3.

[] (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

[] (ii) Alternate I (JAN 2011) of 52.219-4.

[] (13) [Reserved] [] (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2011) (15 U.S.C. 644).

[] (ii) Alternate I (NOV 2011).

[] (iii) Alternate II (NOV 2011).

[] (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

[] (ii) Alternate I (Oct 1995) of 52.219-7.

[] (iii) Alternate II (Mar 2004) of 52.219-7.

[X] (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

[] (17)(i) 52.219-9, Small Business Subcontracting Plan (AUG 2018) (15 U.S.C. 637(d)(4)).

[] (ii) Alternate I (NOV 2016) of 52.219-9.

[] (iii) Alternate II (NOV 2016) of 52.219-9.

[] (iv) Alternate III (JAN 2017) of 52.219-9.

[] (v) Alternate IV (AUG 2018) of 52.219-9.

[] (18) 52.219-13, Notice of Set-Aside of Orders (NOV 2011) (15 U.S.C. 644(r)).

[] (19) 52.219-14, Limitations on Subcontracting (JAN 2017) (15 U.S.C. 637(a)(14)).

[] (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

[] (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (NOV 2011) (15 U.S.C. 657f).

[X] (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C 632(a)(2)).

[] (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (DEC 2015) (15 U.S.C. 637(m)).

[] (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (DEC 2015) (15 U.S.C. 637(m)).

[X] (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

[] (26) 52.222–19, Child Labor—Cooperation with Authorities and Remedies (JAN 2018) (E.O. 13126).

[X] (27) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

[X] (28)(i) 52.222–26, Equal Opportunity (SEP 2016) (E.O. 11246).

[] (ii) Alternate I (FEB 1999) of 52.222-26.

[X] (29)(i) 52.222-35, Equal Opportunity for Veterans (OCT 2015) (38 U.S.C. 4212).

[] (ii) Alternate I (JULY 2014) of 52.222-35.

[X] (30)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793).

[] (ii) Alternate I (JULY 2014) of 52.222-36.

[X] (31) 52.222-37, Employment Reports on…