36C24526Q0804.docx
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- Solicitation number
- 36C24526Q0804
About this file
This is a Request for Information (RFI) and Sources Sought Notice issued by the Department of Veterans Affairs, Strategic Acquisition Office (SAO East), for market research purposes regarding Patient/Guest Wi-Fi maintenance and support services at the VA Maryland Health Care System (VAMHCS). The RFI is not a solicitation and does not obligate the Government to award a contract. The three medical centers requiring support are Baltimore VA Medical Center (10 North Greene Street, Baltimore, MD 21201), Loch Raven VA Medical Center (3900 Loch Raven Boulevard, Baltimore, MD 21218), and Perry Point VA Medical Center (361 Boiler House Road, Perryville, MD 21902).
Interested vendors must demonstrate capabilities in maintaining and supporting all existing Patient/Guest Wi-Fi infrastructure equipment and software, including switches, access points, routers, wireless LAN controllers, Dell servers with Cisco WCS and Microsoft ISA Server, various licenses, and bandwidth services. Additional required capabilities include maintaining dedicated internet bandwidth with upgrade capability, providing remote monitoring and administrative capabilities (user blocking, port filtering, access point management, real-time network health monitoring), delivering turnkey zero-administration service, and meeting outage response requirements of one workday for response and three workdays for resolution. Respondents should submit company information (name, DUNS, UEI), business size classification under NAICS 517112 (Wireless Telecommunications Carriers except Satellite), detailed capability statements, relevant past performance information, available contract vehicles, and nonbinding Rough Order of Magnitude cost estimates by August 31, 2026 at 10:00 AM Eastern Time to Contracting Officer Cassie White at cassie.white@va.gov. The anticipated period of performance is October 1, 2026 through September 30, 2027.
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Text version
Sources Sought Notice Sources Sought Notice
| SUBJECT* |
| Baltimore, Loch Raven, and Perry Point Guest Wi-Fi |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 25405 |
| SOLICITATION NUMBER* |
| 36C24526Q0804 |
| RESPONSE DATE/TIME/ZONE |
| 08-31-2026 10am EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| DG11 |
| NAICS CODE* |
| 517112 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
VAMC (613)
VISN 5 Contract Satellite Office 510 Butler Avenue, Building 306A Martinsburg WV 25405
POINT OF CONTACT*
Contracting Officer Cassie White cassie.white@va.gov email only
PLACE OF PERFORMANCE
| ADDRESS |
| Baltimore, Loch Raven, and Perry Point |
VA Medical Centers
POSTAL CODE
| COUNTRY |
| USA |
ADDITIONAL INFORMATION
| AGENCY’S URL |
| http://www.va.gov |
| URL DESCRIPTION |
| VA Homepage |
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
Request for Information (RFI) Request for Information (RFI) Patient/Guest Wi-Fi Maintenance and Support Services VA Maryland Health Care System (VAMHCS) NAICS: 517112 – Wireless Telecommunications Carriers (except Satellite)
THIS IS NOT A SOLICITATION
1. Purpose The Department of Veterans Affairs (VA), Strategic Acquisition Office (SAO East), is issuing this Request for Information (RFI) to identify qualified and capable sources able to provide maintenance and support services for the existing Patient/Guest Wi‑Fi network at the VA Maryland Health Care System (VAMHCS). This RFI is strictly for market research and does not obligate the Government to award a contract.
2. Background VAMHCS operates Patient/Guest Wi‑Fi services across the following medical centers:
- Baltimore VA Medical Center, 10 North Greene Street, Baltimore, MD 21201
- Loch Raven VA Medical Center, 3900 Loch Raven Boulevard, Baltimore, MD 21218
- Perry Point VA Medical Center, 361 Boiler House Road, Perryville, MD 21902
The system includes switches, access points, routers, wireless LAN controllers, Dell servers with Cisco WCS and Microsoft ISA Server, various licenses, and bandwidth services. The Government seeks vendors capable of maintaining this infrastructure and delivering reliable turnkey support.
3. Description of Required Capabilities Interested vendors should demonstrate the ability to:
- Maintain and support all existing Patient/Guest Wi‑Fi infrastructure equipment and software.
- Maintain dedicated internet bandwidth for the Wi‑Fi network, with the capability to upgrade as required.
- Provide remote monitoring and administrative capabilities, including blocking users, filtering ports, managing access points, and monitoring network health in real time.
- Deliver a turnkey, zero‑administration experience for end users with fast and reliable service.
- Meet response requirements for outages: Response within one workday and resolution within three workdays.
4. Period of Performance October 1, 2026 – September 30, 2027
5. Requested Information From Vendors Respondents are asked to provide:
- Company name, DUNS, UEI
- Business size under NAICS 517112
- Detailed capability statement addressing required services
- Relevant past performance for Wi‑Fi/internet infrastructure support
- Any available contract vehicles
- Rough Order of Magnitude (ROM) cost estimate (non‑binding)
6. Submission Instructions Submit responses electronically to:
Cassie White, Contracting Officer Email: cassie.white@va.gov Due Date: August 31, 2026 at 10am EST
7. Disclaimer This RFI is for planning purposes only. It does not constitute a solicitation, nor does it commit the Government to any contract. No reimbursement will be made for costs associated with responding.
| *= Required Field |
| Sources Sought Notice |
Sources Sought Notice
File details come from the government source that posted it. Updated .