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This is a Special Notice for an Intent to Sole Source contract for DSS RxFramework Maintenance and Support Services issued by the Department of Veterans Affairs (VA) Veterans Integrated Service Network 5 (VISN 5). The contract will provide interface maintenance and support for Omnicell products across six VA medical centers in West Virginia and Maryland, covering a base year from 10/01/2025 to 09/30/2026 with four additional option years through 09/30/2030. The services include 24/7 support for bug fixes, minor release upgrades, and telephone support for interfacing Omnicell products (Omnicell Omnicenter, Omnicell IVX Cloud) with VistA/CPRS using Health Level Seven (HL7) Messaging Standard.

The solicitation (36C24525Q0661) is a sole source procurement with a response deadline of 08/08/2025 at 1:00 PM Eastern Time. The contract requires contractors to have DSS training and experience in deploying RxFramework Omnicell IVX/Inpatient VistA interfaces, with specific requirements including corrective maintenance, software updates/patching, responsive technical support, detailed reporting, and strict patient health information protection. The participating VA medical centers include facilities in Beckley, Huntington, Clarksburg, Martinsburg, Baltimore, and Washington DC, with staggered start dates for each facility's specific interface maintenance.

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Special Notice Special Notice

SUBJECT*
INTENT TO SOLE SOURCE | ONE BASE YEAR PLUS FOUR OPTION YEARS VISN 5 | DSS RxFramework Maintenance and Support Services 10/01/2025 to 09/30/2026 UCD 09/30/2030

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
21201
SOLICITATION NUMBER*
36C24525Q0661
RESPONSE DATE/TIME/ZONE
08-08-2025 1:00 PM EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
J065
NAICS CODE*
541519
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

VISN 5 | NCO 5

SUITE 275

849 INTERNATIONAL DRIVE

LINTHICUM MD 21090

POINT OF CONTACT*

Contracting Officer Amy E Walter Amy.Walter1@va.gov

NONE

NONE

NONE

ADDITIONAL INFORMATION

AGENCY’S URL
https://department.va.gov/integrated-service-networks/visn-0
URL DESCRIPTION
Veterans Health Administration | VISN 5
AGENCY CONTACT’S EMAIL ADDRESS
https://www.va.gov/
EMAIL DESCRIPTION
Welcome to VA.gov

DESCRIPTION

INTENT TO SOLE SOURCE

THIS IS AN INTENT TO SOLE SOURCE ANNOUNCEMENT AND IT IS FOR INFORMATION & PLANNING PURPOSES ONLY; IT IS NEITHER A SOLICITATION ANNOUNCEMENT, NOR A REQUEST FOR INFORMATION, PROPOSALS OR QUOTES AND DOES NOT OBLIGATE THE GOVERNMENT TO AWARD A CONTRACT. IF A VENDOR RESPONDS TO THIS INTENT TO SOLE SOURCE, THE VENDOR WILL NOT RECEIVE A RESPONSE. THE PURPOSE OF THIS INTENT TO SOLE SOURCE ANNOUNCEMENT IS FOR MARKET RESEARCH, IN ORDER TO MAKE APPROPRIATE ACQUISITION DECISIONS, AND TO GAIN KNOWLEDGE OF POTENTIALLY QUALIFIED SERVICE-DISABLED VETERAN OWNED SMALL BUSINESSES, VETERAN OWNED SMALL BUSINESSES, 8(A), HUBZONE AND OTHER SMALL BUSINESSES WHO STATE THEY ARE CAPABLE OF PERFORMING THE WORK. **A sole source contract award will result after this Notice.** IN THE EVENT THAT A VENDOR DISAGREES WITH THIS SOLE SOURCE, THEN DOCUMENTATION OF TECHNICAL EXPERTISE MUST BE PRESENTED IN SUFFICIENT DETAIL FOR THE GOVERNMENT TO DETERMINE THAT YOUR COMPANY POSSESSES THE NECESSARY FUNCTIONAL AREA EXPERTISE AND EXPERIENCE TO COMPETE FOR THIS ACQUISITION.

**VENDOR RESPONSE SHALL INCLUDE THE BELOW**

Responses to this INTENT TO SOLE SOURCE shall include company name, address, point of contact, phone number, point of contact e-mail, DUNS Number, Cage Code, size of business pursuant to North American Industrial Classification System (NAICS) 541519, (size standard of $34M, per SBA Table of Small Business Size Standards January 1, 2022) AND whether your company has special socio-economic status (i.e., SDVOSB, VOSB, Small Business, HUBZone, etc.).

(A) COMPANY NAME

(B) ADDRESS

(C) POINT OF CONTACT

(D) PHONE, FAX, AND EMAIL

(E) DUNS NUMBER

(F) CAGE CODE

(G)TAX ID NUMBER

(H) TYPE OF SMALL BUSINESS, E.G. SERVICES DISABLED VETERAN OWNED SMALL BUSINESS, VETERAN-OWNED SMALL BUSINESS, 8(A), HUBZONE, WOMEN OWNED SMALL BUSINESS, SMALL DISADVANTAGED BUSINESS, OR SMALL BUSINESS HUBZONE BUSINESS, (I) WILL YOUR COMPANY BE PERFORMING THE WORK? OR DO YOU PLAN ON SUB-CONTRACTING OUT THE WORK?

(I) Is your company considered small under the NAICS code identified under this RFI? (Size standard of = or < $30M, per SBA Table of Small Business Size Standards August 19, 2019)

(J) Does your company have an FSS contract with GSA or the VA NAC or a GWAC contract holder with any other federal agency? If so, please provide the contract number.

(K) If your company holds a FSS GSA/VA NAC contract other federal GWAC contract holder, are the services requested available on your schedule/contract?

(L) General pricing of your products is encouraged. Pricing will be used for the purpose of market research only. It will not be used to evaluate for any type of award.

AND

(J) ***WILL YOUR COMPANY BE DOING ALL OF THE WORK? IF NOT, WILL YOUR COMPANY BE SUB-CONTRACTING OUT THE WORK?***MUST ANSWER*** MUST PROVIDE A CAPABILITY STATEMENT THAT ADDRESSES THE ORGANIZATIONS QUALIFICATIONS AND ABILITY TO PERFORM AS A CONTRACTOR FOR THE WORK DESCRIBED BELOW. IF THE VENDOR IS AN SDVOSB/VOSB, BE PREPARED TO DEMONSTRATE HOW IT WILL NOT SUB-CONTRACT THE WORK BY MORE THAN 51%, PER VAAR 852.219-75, VAAR 819.7011(b) Contract clauses. (DEVIATION)

***IF THERE ARE ANY OBJECTIONS TO THIS SOLE SOURCE, CONTACT THE CONTRACTING OFFICER AT AMY.WALTER1@VA.GOV.***

DISCLAIMER

This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

Statement of Work VISN 5 DSS RxFramework Omnicell IVX/Inpatient VistA interfaces Maintenance and Support

A. GENERAL

Scope of Services:

The purpose of this requirement is to provide interface maintenance and support for the DSS RxFramework suite across the six (6) VISN 5 locations outlined below. The DSS RxFramework interfaces in VISN 5 are used to allow interfacing of Omnicell products (Omnicell Omnicenter, Omnicell IVX Cloud) with VistA/CPRS and allows for the automation of data flow using Health Level Seven (HL7) Messaging Standard. VISN 5 requires the DSS RxFramework Omnicell IVX/Inpatient interface software subscription maintenance and support to include 24 hours per day - 7 days a week support coverage for bug fixes, minor release upgrades and telephone support.

Locations:

· Beckley VA Medical Center, 200 Veterans Ave, Beckley WV 25801-6444

· Hershel "Woody" Williams VA Medical Center, 1540 Spring Valley Drive, Huntington WV 25704

· Louis A. Johnson VA Medical Center, 1 Medical Center Drive, Clarksburg WV 26301

· Martinsburg VA Medical Center, 510 Butler Avenue, Martinsburg WV 25405

· VA Maryland Healthcare System, 10 N Greene St, Baltimore, MD 21201

· Washington DC VA Medical Center, 50 Irving Street, NW, Washington DC 20422

B. WORK HOURS

a. Hours of Operation: Normal business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays. Should the Contractor require work afterhours, the Contractor shall arrange in advance with the Contracting Officer’s Representative (COR).

b. National Holidays: The holidays observed by the Federal Government are: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. Contractor may work on holidays with prior communication and coordination.

C. PERIOD OF PERFORMANCE (POP)

Facility
Product
BASE YEAR
OY 1 POP
OY 2 POP
OY 3 POP
OY 4 POP
VA Maryland HCS
RX Framework (Omnicell)
6/16/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
VA Maryland HCS
RX Framework (Omnicell IVX)
6/17/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Beckley VAMC
RX Framework (Omnicell IVX)
1/28/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Clarksburg VAMC
RX Framework (Omnicell IVX)
2/25/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Huntington VAMC
RX Framework (Omnicell)
3/3/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Huntington VAMC
RX Framework (Omnicell IVX)
2/11/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Martinsburg VAMC
RX Framework (Omnicell)
4/22/26-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Martinsburg VAMC
RX Framework (Omnicell IVX)
10/1/25-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30
Washington DC VAMC
RX Framework (Omnicell IVX)
10/1/25-9/30/26
10/1/26-9/30/27
10/1/27-9/30/28
10/1/28-9/30/29
10/1/29-9/30/30

The Base Year Period of Performance (POP) of this contract will be co-termed to pick up service on DSS RxFramework Omnicell IVX/Inpatient interfaces as VISN 5 facilities fall off existing contracts and/or warranty periods.

D. SPECIFICATIONS

a. Corrective Maintenance

i. The contract shall include all corrective (unplanned) maintenance/repair of the interfaces in accordance with the manufacturer’s specifications.

b. Updates/Patching

i. Contractor shall complete available updates to the software at the discretion of Biomedical Engineering.

ii. Contractor shall complete all patching according to manufacturer’s specifications.

iii. Contractor shall ensure DSS RxFramework Omnicell IVX/Inpatient interfaces are installed and maintained per vendor specifications.

c. Response Time

i. Contractor shall respond to trouble phone calls as they are placed, 24x7.

ii. Contractor shall work with biomedical engineering and respective OI&T and clinical stakeholders to address issues with the DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

d. Reporting

i. Contractor shall provide a copy of the service report, to the contract COR within five working days after completion of any services.

ii. Contractor shall provide, upon request, summaries of tickets, incidents, service requests, known bugs/errors and remediation plans, etc. on the DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

iii. Service reports shall include identifying information about all services provided, any issues found, the technician/engineer names of the personnel performing work, and the date service was provided.

e. Remote Support

i. The Contractor shall provide a telephone line available 24/7 for technical support. Contractor shall also provide a phone number for VA staff to call to dispatch Contractor field service engineers/technicians.

ii. If remote support via site-to-site virtual private network (VPN) is required, Contractor shall work with the COR and the facility Information Security Officer (ISO) to meet the requirements prior to connection. A National Site to Site MOU/ISA is the preferred way to complete this connection.

f. Patient Health Information

i. The Contractor shall safeguard patient health information.

ii. The Contractor shall report to the Biomedical Engineering Department any issues with disclosed or unsecure patient health information.

g. Contractor Requirements

i. All Contractor personnel performing interface implementation services shall have DSS training and experience in the deployment and sustainment of DSS RxFramework Omnicell IVX/Inpatient VistA interfaces.

E. QUALITY ASSURANCE

a. End-users, Biomedical Engineering, and/or the contract COR shall perform system verification tests to ensure the system is fully functional following service/repairs.

b. Issues with the quality of the Contractor’s work will be communicated through the Contracting Officer to the Contractor point of contact for resolution.

c. Documentation with be completed in the Government systems.

INTENT TO SOLE SOURCE

ORIGINAL EQUIPMENT MANUFACTURER LETTER

*= Required Field
Special Notice

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