OEM LETTER Philips Invivo FEDGOV SOLE SOURCE.pdf
PDF 56 KB Posted
- Solicitation number
- 36C24525Q0431
About this file
This document is a Sole Source Justification Letter from Philips Healthcare for medical imaging equipment maintenance services at the Washington DC VA Medical Center. The letter, addressed to Ms. Kathleen Grunder, justifies Philips as the exclusive service provider for their Invivo imaging technology, emphasizing that only Philips Field Service Engineers (FSEs) and authorized representatives can install proprietary software, hardware updates, and provide OEM-certified parts. Philips argues that their technicians are uniquely qualified to maintain diagnostic imaging devices to meet American College of Radiology (ACR) accreditation standards, and they do not use small business or veteran-owned subcontractors for this specialized equipment.
The letter is connected to a federal contract opportunity (Solicitation Number 36C24525Q0431) for medical equipment maintenance, covering Philips UroNav R3 Systems and DynaCAD 5 Breast & Prostate systems. The contract is structured with a base year from 05/15/2025 to 05/14/2026 and four additional one-year option periods, potentially extending through 05/14/2030. Key contract requirements include maintaining 98% equipment uptime, providing 24/7 technical support, responding to service calls within one hour, using OEM-certified parts and technicians, and strictly adhering to patient health information protection protocols.
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| File | Type | Posted |
|---|---|---|
| 36C24525Q0431 PHILIPS INTENT TO SOLE SOURCE.pdf |
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Text version
DUNS#009237140
US Department of Veterans Health
Ms. Kathleen Grunder
Chief Biomedical Engineer
Washington, DC VA Medical Center
Re: Sole Source Justification for Philips Invivo products
Dear Ms. Grunder, Philips Healthcare is the Original Equipment Manufacturer (OEM) of the Philips equipment outlined in Action #36C245-21-AP-2527. As your sole source service provider, you are assured that Philips’ Field Service Engineers (FSEs), as well as our authorized representatives, will provide you with quality service, parts that are OEM certified (new or like new), and are compatible with your equipment. We provide them with access to the highest level of proprietary diagnostic software and other tools to maintain the equipment they cover. Due to this, Philips will only allow these individuals to install proprietary software and hardware updates/upgrades on our equipment. Philips will only guarantee work done by these individuals. Philips Healthcare uses no small or veteran owned business subcontractors to support Philips manufactured equipment.
Diagnostic imaging devices are subject to American College of Radiology (ACR) accreditation, if providing services under Medicare or Medicaid reimbursement. Meeting
OEM operating specifications is a minimum requirement in order to be certified by ACR and other regulating agencies.
Ms. Grunder, there are other vendors out there that can provide you with adequate service, however, you are not guaranteed that the service being provided meets OEM certification or that the replacement parts they are using are compatible with your unit.
Please accept this letter of justification for sole source contracting with Philips Healthcare for the Philips imaging technology in use at this or other VA facilities. Should you have any further questions, please contact me at (301) 525-9683.
Sincerely, John F. Robertson
Precision Diagnosis Solutions
Federal Government
John.Robertson@Philips.com mailto:John.Robertson@Philips.com
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