36C24524Q0277 0001.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 5

36C245

Department of Veterans Affairs

VISN 5 Contracting

849 International Drive

Linthicum MD 21090

36C245

Department of Veterans Affairs

VISN 5 Contracting

849 International Drive

Linthicum MD 21090

To all Offerors/Bidders

36C24524Q0277

X

X 1

The purpose of this amendment is to provide responses to solicitation questions and update SOW.

Veronica B. Dillard

Contracting Officer

Answers to Questions – RFQ 36C24524Q0277

1. Are we going to be the facilitator?

Response: No

2. Are we supporting the facilitator?

Response: Yes, as needed.

3. "Results are shared to the test taker through the online platform (Catalyst) and via the DISC certified OD psychologist." Is the OD psychologist a government resource?

Response: Yes

4. What is the anticipated Level of effort?

Response: Mostly for technical issues in accessing the website etc.

Number of Hours?

Response: Minimal

5. In the RFQ Section B.2 Statement of Work (SOW) – IV. SPECIFIC

REQUIREMENTS/TASKS AND ASSOCIATED DELIVERABLES it reads, “The contractor shall make available for purchase up to 50 Everything DiSC Facilitator

Reports.”

Response: Quantity is 25. See revised SOW.

6. While, in B.S PRICE/COST SCHEDULE, 0002 it asks for Quantity - 25.00 EA.

Response: Quantity is correct. See revised SOW.

RFQ 36C24524Q0277 - REVISEDSOW

I. SCOPE: Contractor shall provide access for purchase, as needed, the Everything DISC workplace assessment tool, including all variations of the focus of the test and possible results reports on the Catalyst platform. The DISC assessment tool is manufactured by

Wiley and Sons Publishing.

II. DEFINITIONS/ACRONYMS:

• Department of Veterans Affairs (VA)

• Contracting Officer's Representative (COR): A representative from the requiring activity appointed in writing by the Contracting Officer (CO) to perform surveillance and to act as liaison to the contractor.

• Veterans Integrated Service Network 5 (VISN 5): Healthcare network consisting of five

VA hospitals within Maryland, West Virginia and the District of Columbia.

III. GENERAL REQUIREMENTS:

A. Introduction: The Department of Veterans Affairs and VISN 5 has a need to make available the DISC assessment tool to managers, leaders and their staff with the end goal to improve employee engagement. The tool is to only be used by individuals who are trained and permitted to provide and interpret the DISC assessment results.

B. Place of Performance: The vendor will provide individuals taking the DISC with an online link via a secure online platform. Results are shared to the test taker through the online platform (Catalyst) and via the DISC certified OD psychologist.

C. Background: VA is at a turning point and needs swift organization-wide change to reach the goals of providing high reliability, psychological safety, personalized, patient-driven, timely care to our Veterans. Through learning opportunities such as this, key leaders and staff within VISN 5 will develop a deeper understanding of each other, their mission and an appreciation of the diverse work styles that make up their team.

D. Performance Period: The performance period shall include a base and 4 option years.

Services shall consist of offering easy access to purchase the needed number of assessments as the need arises.

IV. SPECIFIC REQUIREMENTS/TASKS AND ASSOCIATED DELIVERABLES

The following is a list of the trainings, services and products which the VA can order under the sole source agreement:

Task 1: The contractor shall make available for purchase up to 110 Everything DISC

Workplace on Catalyst base experience (includes an assessment, access to the catalyst platform and a DISC profile report).

Task 2: The contractor shall make available for purchase up to 25 Everything DISC

Facilitator Reports.

Task 3: The contractor shall have available all of the subtests and reports available for purchase for the DISC, as published by the manufacturer Wiley and Sons Publishing.

All DISC assessments ordered shall be invoiced per person and include costs for any subtests, and reports, Contractor Qualifications

The vendor shall be an authorized provider of the Everything DISC assessment tool. The vendor shall be knowledgeable of the DISC in order to provider any needed guidance as to the best version of the DISC to use during an assessment request.

Task 1: The contractor shall be available to conduct a virtual orientation of the Catalyst platform with clear directions on how to purchase and or access the test material, the results and other reports that are available.

Task 3: The contractor shall assist the Program Manager and/or Facilitator with preparing the invitation for test taking participants and opening remarks, as well as guiding the

Program Manager and/or facilitator towards an implementation plan, as needed.

Task 4: The following is a general description of the training materials and support services that the contractor will be required to provide during the life of the resulting BPA:

a) The Contractor must:

• Make available for purchase, DISC assessment items for each VA trained instructor. The contractor will provide a mechanism for the VA DISC trained administrator to submit the names of the employees who are approved to take the test. The vendor will then provide individual links to each test taker who will be able to log in to the system and take the test. The system is otherwise known as Catalyst. All results will become property of the VA.

• Contractor must provide updated training material if there are changes to curriculum during the life of the contract.

• Make available, a support team that will work with the VA-employed instructors/trainers during the lifetime of the contract.

• The team leader/consultant shall be available by telephone or email to assist with any pre-course or post-course questions. Response time requirement is within 24 hours after initial notification during regular work week and within 72 hours during holidays and weekends.

b) The DISC assessment tool results shall:

1. Enable participants to understand their work engagement style using the results of the DISC assessment tool.

2. Help participants understand themselves and how their engagement style lines up with each of the Office of Personnel Management Executive Core Qualifications

Office of Personnel Management Executive Core Qualifications

Executive Core Qualification

(ECQ)

Competencies

1: Leading Change External Awareness, Strategic Thinking, Flexibility, Creativity and Innovation

2: Leading People Developing Others, Team Building, Leveraging Diversity, Conflict Management

3: Results Driven Accountability, Customer Service, Problem Solving, Decisiveness

4: Business Acumen Managing Human, Financial, and Information Resources Strategically

5: Building Coalitions Partnering, Influencing/Negotiating, Political Wisdom

c) Government-furnished items and services:

1. Computer and Internet access.

V. PERFORMANCE AND QUALITY STANDARDS

ID

Performance

Standard Quality Standard Method of Surveillance Incentives

1 Vendor thoroughly understands and is fluent with the

DISC assessment tool and all of the associated tools and sub tests available

Vendor is knowledgeable and experienced in teaching the

DISC and associated tools and programs

Direct Observation by

COR/Project Manager and VA DISC trainer

• Incentives: Favorable contactor performance evaluation

• Disincentive:

Unfavorable contractor performance evaluation

• Repeated violation may result in termination of services

2 Delivery of training materials

Contractor shall provide online access to test materials within

2 days of submission of names and emails to eligible employees

Direct Observation by

COR/Project Manager

• Incentives: Favorable contactor performance evaluation

• Disincentive:

Unfavorable contractor performance evaluation

Repeated violation may result in termination of services