Q-A .docx

Q-A

B.2 STATEMENT OF WORK:

1. (p.5) Number 1 – GENERAL INFORMATION – LETTER C, Scope of Work (i) The vendor will provide all supplies, labor, equipment, material, and supervision to perform the work as listed in the work requirements (section 2-work requirements) below.

Please confirm that all repair parts required for the preventive maintenance and repair of equipment shall be supplied by the VA.

Response: No. The VA will not be providing all the repair parts. The VA will only be providing parts that are not expressly outlined as “replace” in the Statement of Work. So, for example, If any belts or pulley need replaced (Section 2-Work Requirements, letter a-Preventive Maintenance-monthly, i.4) the vendor will need to replace them. However, if the part is only to be replaced when recommended to by the vendor (Section 2-Work Requirements, letter a-Preventive Maintenance-monthly, iii.1), we will order and have available for installation. This is outlined in (Section 2-Work Requirements, letter c-Preventive Maintenance-Labor)

2. Section 1: Supplies include but are not limited to: Belts, pulleys, lubricants, grease, oil, gear fluids, gaskets, and hoses:

These materials are not supplies but are items that the VA should supply. By the VA supplying everything we would need to complete the preventative maintenance, this would save the VA monies for other projects. Some of these materials are not always needed every visit and some of these items can break from operators incorrectly operating the machine, by accident, or onsite maintenance. If this would be costed into the price of the solicitation, this could great very expensive. Please verify this information.

Response: VA understands this could increase the cost of the contract. We do not have the storage capabilities for excessive inventory of this nature, nor would we be familiar with what is needed for each maintenance visit.

3. (pgs 8 and 9) Number 2 – LETTER D, EQUIPMENT TO BE COVERED –Please supply a current list of all equipment in the laundry that will be covered by this contract.

a. Our records indicate that a Chicago Thermal fluid ironing system is in the laundry and will require different preventive maintenance and repair requirements then listed in the solicitation.

(a) Will the successful offeror be required to change Nomex ironing pads and ribbons? It will need to be changed as needed.

(b) Will the thermal fluid oil be required to be changed? It will need to be changed as needed.

b. Please indicate if the mechanical room (i.e., water storage pumping system, water storage tanks etc.) will be part of this solicitation.

Response: No, it is not.

c. Please indicate if overhead monorail/washer loading rails will be part of this solicitation.

Response: No, it is not.

d. Our records indicate that a Mildata wash system control exists with the wash system. Will this system be included in the preventive maintenance?

Response: Yes

e. (p. 7) B. PREVENTATIVE MAINTENANCE – TO BE DONE ANNUALLY- It is listed to replace belts on dryers, replace door gasket on washers, change hydraulic unit filter on ironer.

a. Please advise if the laundry or the vendor is responsible for obtaining these items.

Response: Per SOW--For all parts that need replaced and are expressly outlined in the scope of work below as “replace”, parts will be ordered by the vendor and installed by the vendor at their next visit. The vendor will supply these.

General Questions:

1. Do contractor technicians have to be trained by all applicable OEMs of the equipment at the facility?

Response: The contractor technicians need to be trained and able to work on the equipment in the SOW.

2. Do contractor technicians have to have OSHA 10 certifications?

Response: No, unless it is required by your company.

3. Is the successful offeror required to have experience doing Preventive Maintenance on the same type of equipment within the VA and for how many years? Should a business resume be sent in as part of the solicitation bid?

Response: We do not have a requirement for experience within the VA for this equipment.

4. Is there a minimum/maximum number of days that the Vendor needs to be onsite?

Response: From the SOW “The contractor shall perform the monthly maintenance on the equipment, as outlined in the statement of work, once a month, with no more than five weeks between service and no less than three weeks between services.” If the work can be completed correctly in one day, that is fine. If it takes more than one day a month to do the work, that is also fine. Additionally, the annual maintenance requirement can be done on a day you are doing the monthly maintenance. So other than a minimum of 12 days (1 visit/month), there is no min/max number of days. If the company wants one guy to do it, one guy can do it. If they want 2, it can be 2. We will not dictate the number of people or days necessary to complete the work, just the amount of work that needs done.

5. If parts are ordered by the laundry itself, how would the vendor be notified that the parts are available to install? What would be their time frame to arrive onsite once the parts have been delivered?

Response: From the SOW “The parts ordered by the maintenance and operations shop and installed by the vendor

1. If the equipment is not functional without the parts, the vendor will install the parts within 36 hours of their receipt onsite.

2. If the equipment is functional, the vendor will install the parts at the next preventive maintenance visit. “ We would ensure you are contacted by someone from Engineering when the parts arrive. We will also keep you aware of any delays in shipping. There will be a contact here at VA for all scheduling and inventory needs and questions.

6. Please advise if this is a prevailing wage contract.

Response: N/A

7. How many technicians do you want to be on site? For example, one (1) lead technician and one (1) helper.

Response: From the SOW “The contractor shall perform the monthly maintenance on the equipment, as outlined in the statement of work, once a month, with no more than five weeks between service and no less than three weeks between services.” If the work can be completed correctly in one day, that is fine. If it takes more than one day a month to do the work, that is also fine. Additionally, the annual maintenance requirement can be done on a day you are doing the monthly maintenance. So other than a minimum of 12 days (1 visit/month), there is no min/max number of days. If the company wants one guy to do it, one guy can do it. If they want 2, it can be 2. We will not dictate the number of people or days necessary to complete the work, just the amount of work that needs done.