Whole Health Education and Training QA - V.2 (23JUL2020).xlsx
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- 36C24520R0117
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Sheet1
| Item Number | Date | Section | Page Number | Solicitation Reference | Vendor Question | GOV Response |
| 1 | 7/6/20 | Can you please confirm that to be considered for a Tier 1 review our team must be solely filled by SDVOSB qualified companies? | The more traditional set-aside requirements apply for each of the tiers. Reference clauses within the Solicitation Document which reflect they will apply if set-aside for SDVOSB. These can be found in C.9 VAAR 852.215-71, C.10 VAAR 852.219-10, C.13 VAAR 852.219-74 and C.17 52.212-5. |
| 2 | 7/16/20 | 99 of 116 | On page 99 of 116, paragraph (h) - states Past Performance "that demonstrated your company's past performance. Does this working "your" intend to mean the past performance must be from the Prime or can we include a Past Performance from one of our Subs? | Considering this evaluation is following the procedures of FAR Part 15, we will consider major subcontractors past performance. Ensure that all Limitations on Subcontracting are followed, depending on the tier. | |
| 3 | 7/20/20 | Key Personnel | Are all required SMEs considered Key Personnel and do we have to provide resumes for each one? | Yes | |
| 4 | 7/20/20 | Key Personnel | Are all required SMEs considered Key Personnel and do we have to provide resumes for each one? | Yes | |
| 5 | 7/20/20 | 5.5.2 | This CLIN calls for "annual train/maintain development of VHA Faculty" with a quantity of 94. Can you clarify what training and development includes in enough detail to price this? E.g., is this mentoring of up to 94 coaches? | This is for training a wide-ranging group of national VA faculty, from clinical care to coaching to pathway work, as well as VISN-based or local education champions. | |
| 6 | 7/20/20 | 5.5.1 | In the PWS 5.5.1, it references a “current training plan." Is this available? | No. |
7 7/20/20 SOW – E.2 (g) #2; (h) #1 99 2. Previous Experience: Provide information for up to 3 contracts awarded to your company by VHA or other healthcare entities within the past 5 years that are/were similar in size and scope to this requirement.
1. Send the Past Performance Questionnaire included with this solicitation your references. YOU must ensure that up to 3 of your references submit a completed Questionnaire to the Contract Specialist by the closing date and time of the
| solicitation. | Will the Government clarify if offerors can use subcontract experience as well as Prime experience for both sections (g) 2 (previous experience) and section (h) 1 (past performance questionnaire) of the RFP? | Considering this evaluation is following the procedures of FAR Part 15, we will consider major subcontractors past performance. Ensure that all Limitations on Subcontracting are followed, depending on the tier. | |||
| 8 | 7/20/20 | SOW – E.2 (g) #2; (h) #1 | 99 | 2. Previous Experience: Provide information for up to 3 contracts awarded to your company by VHA or other healthcare entities within the past 5 years that are/were similar in size and scope to this requirement. |
1. Send the Past Performance Questionnaire included with this solicitation your references. YOU must ensure that up to 3 of your references submit a completed Questionnaire to the Contract Specialist by the closing date and time of the
| solicitation. | If the offeror is teaming with other companies, would the Government consider allowing for one of the 3 past performances to be from a subcontractor on the team or do they have to be for the offeror? | Considering this evaluation is following the procedures of FAR Part 15, we will consider major subcontractors past performance. Ensure that all Limitations on Subcontracting are followed, depending on the tier. | |||||
| 9 | 7/20/20 | SOW – A, Deliverables under Task 5.2, 5.3, 5.4, 5.5, 5.8 | 11 thru 14 | All deliverable narratives related to the number of delivered courses. | The quantities of deliverabls for the courses in the narrative sections of the SOW (pgs 11-18) do not match the quantities in the Deliverables Table on page 19. The narrative sections refer to ONE offering of each course and the deliverables table has more. Which is correct? | The deliverables table gives an "estimated" amount for any given year. Since this will vary each year, we will purchase anywhere from 1 of each item to the maximum amount allowed. | |
| 10 | 7/20/20 | SOW – B.3, Price/Cost Schedule | 27 | Accordingly, funds are not obligated on this contract at award; rather, funds are obligated via task orders issued against the contract. | For planning and scheduling purposes, when does the government plan on issuing the first task order? | ||
| Which tasks will be included in the first TO, and does the government anticipate funding the total quantities of each deliverable in the price/cost schedule on day 1? If not, can you clarify what an offeror should be prepared to staff and deliver on day 1, versus follow-on task orders? | Will issue the first task order in September with work to begin on 30 September. The first task order will cover all required courses and trainings for Year 1. Follow-on task orders will be for the 4 subsequent contract years. | ||||||
| 11 | 7/20/20 | SOW – E.2 (c) #1 | 99 | 1. Provide a separate breakdown of the total NTE travel estimates for each event requiring travel; Assume that 100% of training courses will be face-to-face as opposed to virtual delivery for the purposes of the proposal due to the uncertainty of travel restrictions for the duration of the period of performance. | Can the government provide a notional list of face-to-face course locations or at least offerings per region of the country? Developing a realistic travel budget, for this many course offerings, requires some clarity on where the courses are likely to be. | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 12 | 7/20/20 | SOW – B.2 (Task 5.2) | 11 | This curriculum will be updated to include virtual, online and onsite learning experiences, tracks, and application-oriented curricula (see “Objectives” subparagraph” 4 for intent). |
| All courses are currently undergoing conversion to a virtual format due to COVID-19. | Will the Government specify the virtual platform they prefer to be used as virtual products are updated and created? | The virtual classroom is still pending, but may include (but is not limited to) Adobe Connect, Webex, MS Teams, and Zoom for Government. | |||||
| 13 | 7/20/20 | SOW – B.2 (Task 5.5.1) | 17 | Develop content for and lead two face-to-face meetings for continued training of Whole Health Faculty annually. | May the face-to-face meetings be conducted virtually, or must they be in-person? | This depends on travel restrictions. | |
| 14 | 7/20/20 | SOW – B.2 (Task 5.7) | 17 | The contractor shall update and deliver the train-the-trainer course for Whole Health Facilitated Groups, training up to 28 participants per session. | What is the seat time for the Whole Health Facilitated Groups training? | 3 days face-to-face or 20 hours virtual (estimate) | |
| 15 | 7/20/20 | SOW – B.2 (Task 5.5.2) SOW – Summary of Deliverables | 17, 20 | The contractor shall annually train/maintain development of VHA faculty for National Whole Health Education Courses that support Whole Health Clinical Care, the Whole Health Pathway, and Well-Being services, as well as Network-wide Education Champions and facility education champions within 210 days of contract award. | The Summary of Deliverables table for Task 5.5.2 on page 20 of the SOW indicates a quantity of 94 within 210 days of award. What does the 94 quantity refer to specifically? | 94 faculty, which may include national education champions, network-wide education coordinations, network-wide education faculty, and local education champions. |
| 16 | 7/20/20 | Is there any additional guidance on formatting of the technical document (font, spacing, margins, etc.)? | No. Preferred to be in PDF format and a reasonable font size to be legible | |
| 17 | 7/20/20 | Please confirm whether the following fill-in forms/business sections are EXCLUDED from the 75-page limitation: i. | SF 1449 | |
| ii. | Price/Cost Schedule (Section B.3), (not ‘budget template’) | |||
| iii. | Separate Price/Cost Narrative Explanation | |||
| iv. | Small Business Subcontracting Plan (template downloaded separately); and | |||
| v. | Mandatory Immigration Indemnity Form (solicitation attachment). | |||
| vi. | Sustainable Acquisition Plan | Yes, all fill-ins are considered to be excluded from 75 page limitation. | ||
| 18 | 7/20/20 | Please confirm if the above fill-in forms/business sections should be included as a separate volume, such that there is a Volume 1: Technical Proposal and Volume 2: Business Proposal. | Yes, include them as separate volume which will not take away from 75 page maximum. VOL 1 Technical Proposal, VOL 2 Cost/Price, VOL 3 Fill-In Forms | |
| 19 | 7/20/20 | Please confirm that cost ceiling listed in the RFP does not include travel, which is to be separate from the Price/Cost Schedule. | Cost ceiling will include travel which will be included in the price of each individual task order when applicable. | |
| 20 | 7/20/20 | Page 14 of the Whole Health PWS states “Note: VHA 508 compliance requirements exceed normal federal 508 Web Content Accessibility Guideline 1.0. The contractor shall review the compliance validation requirement contained in Appendix A of the PWS.” However no Appendix A was attached. Please provide Appendix A. | Appendix A is in reference to the 508 Program policies which can be accessed via the website: https://www.section508.gov/manage/laws-and-policies. VA specific Policy can be accessed via the website: https://section508.gov/sites/default/files/VA508Directive6221_12_2008.pdf |
| 21 | 7/20/20 | 3 requirements. #4 | 9 | able to be delivered in larger centralized trainings | Large rather than small trainings - is this a requirement if we have a better idea? | This must be discussed with the office (co-created) as there are other considerations that must be taken into account. | |
| 22 | 7/20/20 | 3 requirements - #5 | 9 | Deploy existing Whole Health Courses | Must we use existing courses - how tied down are we to what they have already? | The existing courses are the foundation to what will be delivered in FY21. They may be revised (as they have been numerous times already), but we are not starting from scratch. | |
| 23 | 7/20/20 | 5.2 | 11 | education trainings for a minimum of 2 days | Does this have to be continuous? Or 16 hrs of total training? In-person or virtual? Later note includes these are changing over to virtual due to COVID, will this be ok to continue if effective? Overall question - what if we think more time is needed? or the time for different sessions is balanced wrong.... (eg we think a 1/2 day session needs to be longer and a whole day session less time....) | If in-person, days must be continuous. If virtual, the format is more negotiable between SMEs, VA clinician schedules, travel schedules, etc. | |
| 24 | 7/20/20 | 5.1.1.3 | 11 | 2 day face-to-face mtg | Depending on COVID-19 organizational travel restrictions is virtual an option? | Yes, depending on travel restrictions | |
| 25 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 11 | Under Task 5.2: All courses are currently undergoing conversion to a virtual format due to COVID-19. The contractor shall be prepared to teach courses virtually. | What platform is the government using to support and host virtual trainings? | The virtual platform is still pending, but may include (but is not limited to) Adobe Connect, Webex, MS Teams, and Zoom for Government. | |
| 26 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 11 | Deliverable 5.2.1: The contractor shall deliver one face-to-face or virtual session (up to 20 hours total) of Whole Health in Your Practice within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 12 trainings total for deliverable 5.2.1, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHYP will be purchased. The ballpark estimate for each year is 12. | |
| 27 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 11 | Deliverable 5.2.2: The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Pain and Suffering within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 12 trainings total for deliverable 5.2.2, as specified in the deliverable table on pg. 19? | Same as above (Item #26) | |
| 28 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 11 | Deliverable 5.2.3: The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Eating for Whole Health within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 12 trainings total for deliverable 5.2.3, as specified in the deliverable table on pg. 19? | Same as above (Item #26) | |
| 29 | 7/20/20 | B.2., 5, Task 5.2, Deliverable 5.2.1, | 11 | "The contractor shall deliver one face to face or virtual session (up to 20 hours) of whole health in your practice within 365 days to contract award" and CLIN 005 "12 EA | Our interpretation of this relationship is that the government wants 12, 20-hour "Whole Health in Your Practice" sessions - is this interpretation correct? | Depending on what is in the task order, yes. 12 is the best estimate at this point per year. | |
| 30 | 7/20/20 | B.2., 5, Task 5.2, Deliverable 5.2.1, | 11 | "Contractor will provide a minimum of one faculty and one administrative staff for each offering" | Is the Whole Health Clinical SME the expected "Faculty" for facilitation | Yes, or this SME may assign additional clinical faculty SMEs to assist. | |
| 31 | 7/20/20 | B.2., 5, Task 5.2, Deliverable 5.2.2.1, | 11 | "the contractor shall provide updates to whole health for pain and suffering" and other "update" tasks | What level of effort is expected for course updates? Or what % of material requires updating? | The contractor will assimilate VA faculty feedback, participant feedback, and OPCC&CT feedback to make annual course revisions, typically not to exceed 25% of course material. | |
| 32 | 7/20/20 | Deliverable 5.2.1 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 20 hours total) of Whole Health in Your Practice within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health in your Practice? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 33 | 7/20/20 | Deliverable 5.2.1 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 20 hours total) of Whole Health in Your Practice within 365 days of contract award. | What travel is expected for quality assurance for Whole Health in your Practice? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 34 | 7/20/20 | Deliverable 5.2.2 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Pain and Suffering within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health for Pain and Suffering? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 35 | 7/20/20 | Deliverable 5.2.2 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Pain and Suffering within 365 days of contract award. | What travel is expected for quality assurance for Whole Health for Pain and Suffering? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 36 | 7/20/20 | Deliverable 5.2.3 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Eating for Whole Health within 365 days of contract award. | Where is the expected location for travel for in person trainingfor Eating for Whole Health? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 37 | 7/20/20 | Deliverable 5.2.3 | 11 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Eating for Whole Health within 365 days of contract award. | What travel is expected for quality assurance for Eating for Whole Health? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 38 | 7/20/20 | Task 5.2 | 11 | "Contractor will provide a minimum of one faculty and one administrative staff for each offering" | are there any specific requirements for the adminstrative staff? | Proficient with technology, A/V, team player, multi-tasker, attention to detail, willing and able to support faculty and participants with what they need to successfully execute a course. Ability to travel. | |
| 39 | 7/20/20 | 11 | each training will include a workbook | Is a paper/printed workbook required? (mentioned several times in various places) | Yes, for face-to-face trainings. | ||
| 40 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 12 | Deliverable 5.2.4: The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Mental Health within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 12 trainings total for deliverable 5.2.4, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHMH will be purchased. The ballpark estimate for each year is 12. | |
| 41 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.2 | 12 | Deliverable 5.2.5: The contractor shall deliver one face-to-face and/or virtual session (up to 24 hours total) of the Whole Health Clinical Care Symposium within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 4 trainings total for deliverable 5.2.5, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHCC will be purchased. The ballpark estimate for each year is 4. | |
| 42 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.3 | 12 | Deliverable 5.3.1: The contractor shall deliver two face-to-face or virtual sessions (up to 48 hours total) of Whole Health Coaching Foundations, to include mentoring, and a total of 5 faculty supporting, within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 12 trainings total for deliverable 5.3.1, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHC will be purchased. The ballpark estimate for each year is 12. | |
| 43 | 7/20/20 | Deliverable 5.2.4 | 12 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Mental Health within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health for Mental Health? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 44 | 7/20/20 | Deliverable 5.2.4 | 12 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Mental Health within 365 days of contract award. | What travel is expected for quality assurance for Whole Health for Mental Health? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 45 | 7/20/20 | Deliverable 5.2.5 | 12 | The contractor shall deliver one face-to-face and/or virtual session (up to 24 hours total) of the Whole Health Clinical Care Symposium within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health Clinical Care Symposium? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 46 | 7/20/20 | Deliverable 5.2.5 | 12 | The contractor shall deliver one face-to-face and/or virtual session (up to 24 hours total) of the Whole Health Clinical Care Symposium within 365 days of contract award. | What travel is expected for quality assurance for Whole Health Clinical Care Symposium? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 47 | 7/20/20 | Deliverable 5.3.1 | 12 | The contractor shalldeliver two face-to-face or virtual sessions (up to 48 hours total) of Whole Health Coaching Foundations, to include mentoring, and a total of 5 faculty supporting, within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health Coaching Foundations? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 48 | 7/20/20 | Deliverable 5.3.1 | 12 | The contractor shalldeliver two face-to-face or virtual sessions (up to 48 hours total) of Whole Health Coaching Foundations, to include mentoring, and a total of 5 faculty supporting, within 365 days of contract award. | What travel is expected for quality assurance for Whole Health Coaching Foundations? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 49 | 7/20/20 | Deliverable 5.3.1 | 12 | "Contractor shall deliver two face-to-face or virtual sessions (up to 48 hours total) of Whole Health Coaching Foundations, to include mentoring, and a total of 5 faculty supporting, within 365 days of contract award" | Is contractor responsible for providing 5 faculty and are their requirements the same as the "Whole Health Coaching Subject Matter Expert" | Yes, responsible for 5 faculty. The WH Coaching SME may designate other WHC Coaching SMEs to co-teach courses. | |
| 50 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.3 | 13 | Deliverable 5.3.2: The contractor shall deliver one face-to-face or virtual session of the Whole Health Coaching Certification Course (up to 24 hours total), including asynchronous learning tracking and mentoring, with a total of 5 faculty supporting, within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 8 trainings total for deliverable 5.3.2, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHC-Cert will be purchased. The ballpark estimate for each year is 8. | |
| 51 | 7/20/20 | B.2 Performance Work Statement, A. General, 5: Specific Tasks and Deliverables, Task 5.3 | 13 | Deliverable 5.3.3: The contractor shall deliver one face-to-face or virtual Whole Health Mentor Course (up to 20 hours total) during each year, with a total of 2 trainers and 1 administrative support per course, within 365 days of contract award. | Can the government clarify if the contractor needs to deliver 6 trainings total for deliverable 5.3.3, as specified in the deliverable table on pg. 19? | Once we issue the task order we will specify how many WHM will be purchased. The ballpark estimate for each year is 6. | |
| 52 | 7/20/20 | Deliverable 5.3.2 | 13 | The contractor shalldeliver one face-to-face or virtual session of the Whole Health Coaching Certification Course (up to 24 hours total), including asynchronous learning tracking and mentoring, with a total of 5 faculty supporting, within 365 days of contract award. | Where is the expected location for travel for in person training for Whole Health Coaching Certification? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 53 | 7/20/20 | Deliverable 5.3.2 | 13 | The contractor shalldeliver one face-to-face or virtual session of the Whole Health Coaching Certification Course (up to 24 hours total), including asynchronous learning tracking and mentoring, with a total of 5 faculty supporting, within 365 days of contract award. | What travel is expected for quality assurance for Whole Health Coaching Certification? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 54 | 7/20/20 | Deliverable 5.3.3 | 13 | The contractor shall deliver one face-to-face or virtual Whole Health Mentor Course (up to 20 hours total) during each year, with a total of 2 trainers and 1 administrative support per course, within 365 days of contract award. | Where is the expected location for travel for face-to-face (in person) training for Whole Health Mentor? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 55 | 7/20/20 | Deliverable 5.3.3 | 13 | The contractor shall deliver one face-to-face or virtual Whole Health Mentor Course (up to 20 hours total) during each year, with a total of 2 trainers and 1 administrative support per course, within 365 days of contract award. | What travel is expected for quality assurance for Whole Health Mentor? | Trainings are delivered at VA facilities nationwide. Travel price can be omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. Travel costs will be estimated by the Government and captured in individual orders. | |
| 56 | 7/20/20 | Deliverable 5.4.1.2 | 13 | "the contractor shall provide updates to a two-day advanced whole healh inter-professional education program" | What level of effort is expected to update the course and/or what % of material is expected to be updated? | The contractor will assimilate VA faculty feedback, participant feedback, and OPCC&CT feedback to make annual course revisions, typically not to exceed 25% of course material. | |
| 57 | 7/20/20 | Task 5.4 | 13 | "The contractor shall develop new advanced clinical and non-clincal whole health education" | what level of effort is expected to develop each course? | The contractor creates a course from scratch, with input from VA faculty, SMEs, and OPCC&CT. | |
| 58 | 7/20/20 | B.2., 5, Task 5.4, deliverable 5.4.4, Phase 3 | 15 | "The contractor will work with EES e-learning, to create an alpha demo version of the web-based course first module…" | Is the contractor responsible for providing web-development resources to support the alpha demo development or are they only responsible for input and guidance? | The contractor provides the story boards with content and visuals for the EES producers to put into an actual web-based course, and works with EES to ensure that the material translates successfully. | |
| 59 | 7/20/20 | 5.6.3 | 17 | update the contect | Can we also update how these toolkits are provided ? (ie add options to paper based materials) | Yes | |
| 60 | 7/20/20 | Deliverable 5.5.1 | 17 | "Develop content for and lead two face-to-face meetings for continued training of Whole Health Faculty annually" and Summary of Deliverables states Quantity states: 1 | Is the contractor responsible for leading 2 professional development annual trainings or attending two meetings to develop a plan for Whole Health faculty annual trainings | Leading 2 trainings. | |
| 61 | 7/20/20 | Deliverable 5.5.2 | 17 | "The contractor shall annually train/maintain development of VHA faculty for National Whole Health Education Courses that support Whole Health Clinical Care, the Whole Health Pathway, and Well-Being services, as well as Network-wide Education Champions and facility education champions within 210 days of contract award. " and Summary of Deliverables states Quantity states: 94 | Is the contractor responsible for 1 annual training and 93 ongoing guidance meetings for a total of 94 sessions? Or, is the contractor responsbile for the professional development of 94 VHA staff? | Development of 94 staff. | |
| 62 | 7/20/20 | Deliverable 5.6.2 | 17 | "The contractor shall update the comprehensive Passport to Whole HealthReference Manual that supports all educational courses. " | What level of effort is expected to update the Passport to Whole HealthReference Manual and/or what % of material is expected to be updated? | The contractor will assimilate VA faculty feedback, participant feedback, and OPCC&CT feedback to make annual course revisions, typically not to exceed 25% of course material. | |
| 63 | 7/20/20 | Deliverable 5.6.2 | 17 | "Update the content of local education faculty toolkits of facility-based Whole Health Courses, which includes powerpoints, workbooks/worksheets, experiential exercises, and faculty guides within 180 days of contract award. " | What level of effort is expected to update the Passport to Whole HealthReference Manual and/or what % of material is expected to be updated? | The contractor will assimilate VA faculty feedback, participant feedback, and OPCC&CT feedback to make annual course revisions, typically not to exceed 25% of course material. | |
| 64 | 7/20/20 | Deliverable 5.9.1 | 18 | The contractor shall provide a significant update to the course curriculum for one existing course (face-to-face or virtual). | Where is the expected location for travel for Significant updates to course curriculum if it is in-person? | Updates are to the course curriculum; face-to-face or virtual refers to the type of course. Travel is omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. | |
| 65 | 7/20/20 | Deliverable 5.9.1 | 18 | The contractor shall provide a significant update to the course curriculum for one existing course (face-to-face or virtual). | What travel is expected for quality assurance for Significant updates to course curriculum? | Updates are to the course curriculum; face-to-face or virtual refers to the type of course. Travel is omitted from the proposal due to uncertainties on training locations and virtual vs. face-to-face at this time. All travel shall be approved by the COR prior to departure and in accordance with the FTR. | |
| 66 | 7/20/20 | D.3 | 24 | "Subject matter experts for clinical courses?" | How many coaching SMEs does the government require? | Enough to teach all WH Coaching courses. | |
| 67 | 7/20/20 | CLIN 0030 | 33 | "QTY 94…Development and training of highly skilled VHA faculty" | Is this Qty referring to individual faculty members or individual train the trainer sessions? | Development of 94 staff. | |
| 68 | 7/20/20 | E.2 Supplemental Instructions to Offerors, g, 2 | 99 | Previous Experience: Provide information for up to 3 contracts awarded to your company by VHA or other healthcare entities within the past 5 years that are/were similar in size and scope to this requirement. Information for each contract must | |||
| include (a) name of the contracting entity and a brief description of contract scope & requirements, (b) total dollar value, and (c) contract period of performance. | Are past performance references from proposed teammates / subcontractors permitted? | Considering this evaluation is following the procedures of FAR Part 15, we will consider major subcontractors past performance. Ensure that all Limitations on Subcontracting are followed, depending on the tier. | |||||
| 69 | 7/20/20 | E.2 Supplemental Instructions to Offerors, j | 100 | (j) Limit proposal to not more than 75 pages; NOT including the fill-in solicitation documents and past performance questionnaires. | Does this page limit exclude the narrative explanation accompanying the Price/Cost Schedule? | Yes. Refer to Item #17 Above | |
| 70 | 7/20/20 | B2, Task 5.2.2, Summary of Deliverables | 11 and 19 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Pain and Suffering within 365 days of contract award. and Summary of Deliverables states Quantity 12 | Our interpretation of this relationship is that the government wants 12, 16-hour "Whole Health for Pain and Suffering" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 12. | |
| 71 | 7/20/20 | B2, Task 5.2.3, Summary of Deliverables | 11 and 19 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Eating for Whole Health within 365 days of contract award. and Summary of Deliverables states Quantity 12 | Our interpretation of this relationship is that the government wants 12, 16-hour "Eating for Whole Health" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 12. | |
| 72 | 7/20/20 | B2, Task 5.3.2, B2, Task 5.3.3 | 12 and 13 | The Whole Health Coaching Certificationcourse is currently an additional three days of face-to-face training that enables the program to meet the minimum standard of the National Board for Health and Wellness Coaches and for graduates to be eligible to become National Board-Certified Health and Wellness Coaches | Since the Whole Health Coaching Certification Course is built off the Coaching Foundations course, is additional travel needed or is this one business trip? | Additional travel is needed, as this is a separate 3-day offering. | |
| 73 | 7/20/20 | B2, Task 5.2.4, Summary of Deliverables | 12 and 19 | The contractor shall deliver one face-to-face or virtual session (up to 16 hours total) of Whole Health for Mental Health within 365 days of contract award. and Summary of Deliverables states Quantity 12 | Our interpretation of this relationship is that the government wants 12, 16-hour "Whole Health for Mental Health " sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 12. | |
| 74 | 7/20/20 | B2, Task 5.2.5, Summary of Deliverables | 12 and 19 | The contractor shall deliver one face-to-face and/or virtual session (up to 24 hours total) of the Whole Health Clinical Care Symposiumwithin 365 days of contract award. and Summary of Deliverables states Quantity 4 | Our interpretation of this relationship is that the government wants 4, 24-hour "Whole Health for Mental Health " sessions - is this interpretation correct? | 4 is the ballpark for the WHCC Symposium. 12 is the ballpark for WHMH. | |
| 75 | 7/20/20 | B2, Task 5.3.1, Summary of Deliverables | 12 and 19 | The contractor shall deliver two face-to-face or virtual sessions (up to 48 hours total) of Whole Health Coaching Foundations, to include mentoring, and a total of 5 faculty supporting, within 365 days of contract award. and Summary of Deliverables states Quantity 12 | Our interpretation of this relationship is that the government wants 12, 48-hour "Whole Health Coaching Foundations" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 12. | |
| 76 | 7/20/20 | B2, Task 5.3.2, Summary of Deliverables | 13 and 19 | The contractor shall deliver one face-to-face or virtual session of the Whole Health Coaching Certification Course (up to 24 hours total), including asynchronous learning tracking and mentoring, with a total of 5 faculty supporting, within 365 days of contract award. and Summary of Deliverables states Quantity 8 | Our interpretation of this relationship is that the government wants 8, 24-hour "Whole Health Coaching Certification" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 8. | |
| 77 | 7/20/20 | B2, Task 5.3.3, Summary of Deliverables | 13 and 19 | The contractor shall deliver one face-to-face or virtual Whole Health Mentor Course (up to 20 hours total) during each year, with a total of 2 trainers and 1 administrative support per course, within 365 days of contract award. and Summary of Deliverables states Quantity 6 | Our interpretation of this relationship is that the government wants 6, 20-hour "Whole Health Mentor Course" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 6. | |
| 78 | 7/20/20 | B2, Task 5.4.1.1, Summary of Deliverables | 13 and 19 | The contractor shall deliver one face-to-face and/or virtual session of the Advanced Whole Health inter-professional two-day(up to 16 hours) educationalprogramswithin 365 days of contract award. and Summary of Deliverables states Quantity 2 | Our interpretation of this relationship is that the government wants 2, 16-hour "Advanced Whole Health inter-professional" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 2. | |
| 79 | 7/20/20 | B2, Task 5.4.2.1, Summary of Deliverables | 14 and 20 | The contractor shall deliver one virtual sessions of each Advanced Whole Health inter-professional half-day(4 hours) educationalprograms within 365 days of contract award. and Summary of Deliverables states Quantity | Our interpretation of this relationship is that the government wants 2, 16-hour "Advanced Whole Health inter-professional" sessions - is this interpretation correct? | Yes. Once we issue the task order each year we will specify how many will be purchased. The ballpark estimate for each year is 2. | |
| 80 | 7/20/20 | Deliverables: 5.2.1, 5.2.2, 5.2.3, 5.2.4, 5.2.5, 5.3.1, 5.3.2, 5.3.3, 5.5.1, 5.7.1 | 19 - 20 | Deliverables: 5.2.1, 5.2.2, 5.2.3, 5.2.4, 5.2.5, 5.3.1, 5.3.2, 5.3.3, 5.5.1, 5.7.1 | Which of the deliverables listed in this solicitation are currently being executed by the incumbent? | All | |
| 81 | 7/20/20 | Entire RFP | ALL | Will the timeline be extended to adjust proposals after answers are returned? | No, RFP close remains the same. 7/30/2020 @ 0900 EDT |
82 7/22/20 Q&A Responses V.1 We believe there is a contradiction between a posted answer and the RFP requirements. Question #3 asks "Are all required SMEs considered Key Personnel and do we have to provide resumes for each one?" to which the Government replied "Yes". However, the RFP clearly identifies only three (3) positions as key... (1)Program Director: Key personnel will provide subject matter expertise, expert technical and...(2)Senior Education Specialist/Instructional Designer: Key personnel advises on the development of instructional material for...(3)Director of Faculty Development: Key personnel provides ongoing development and training for faculty members in various aspects of teaching and... Can you please clarify this contradiction. We've developed our proposal based on identifying and providing resumes for these three key personnel. Having to identify and provide resumes for the significant number of SME's we believe are required on this effort will be troublesome at this late date. The PWS states in section D (pg 23 of 116) that Key Personnel are defined as "Key Personnel" and are those persons whose resumes are submitted and marked by the vendor as "Key Personnel." The SMEs referenced in Section D of the PWS ((1)Subject Matter Experts for Clinical Courses, (2) Subject Matter Experts for Whole Health Coaching Courses) are not identified as "Key Personnel" and therefore do not have to be included with the proposal. Keep in mind that there are minimum requirements that must be met for these positions and during contract performance the Government reserves the right to request verification that the personnel filling these SME roles meet those requirements.
File details come from the government source that posted it. Updated .