36C24520R0039-001.docx

36C24520R0039

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

512-20-11-810-0011 36C24520R0039 12-20-2019

LINDA SMITH

304-263-0811 X2781 01-08-2020 Department of Veterans Affairs

VAMC (512)

VISN 5 Contract Satellite Office 10 N Greene Street Baltimore MD 21201 X X 624221 $12 Million N/A X Department of Veterans Affairs

VAMC (512)

VISN 5 Contract Satellite Office 10 N Greene St Baltimore MD 21201 Department of Veterans Affairs

VAMC (613)

VISN 5 Contract Satellite Office 510 Butler Avenue, Building 308B Martinsburg WV 25405

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp

See CONTINUATION Page To provide homeless shelter beds for men as described in the attached statement of work.

Period of Performance is March 1, 2020 with four (4) one year options.

TIERED EVALUATIONS INCLUDING SMALL BUSINESS CONCERNS

All questions and proposal can be emailed to Linda.Smith6@va.gov See CONTINUATION Page

512-3600160-810-822000-2560 SP30BP5A1

X X

LINDA SMITH

Contracting Officer Table of Contents

TIERED EVALUATIONS………………………………………………………………………44

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C245 Linda Smith Department of Veterans Affairs

VAMC (512)

VISN 5 Contract Satellite Office 10 N Greene Street Baltimore MD 21201

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

PAYMENT WILL BE MADE BY

FSC e-Invoice Payment Invoice must be submitted electronically http://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

Description/Specifications/Statement of Work Background The US Department of Veterans Affairs (VA) is committed to eliminating homelessness amongst our Veteran population. This goal is supported by VA Central Office (VACO) and the White House. The VA Maryland Health Care System (VAMHCS) is seeking a Contractor to assist with the provision of emergency residential placement and treatment services through the Healthcare for Homeless Veterans Program (HCHV). HCHV is a national program serving Veterans throughout the country. This program continues to expand and has become one of the largest VA interventions to assist homeless Veterans. It is also the first specialized homeless program developed by the VA. It represents one of the VA’s most significant efforts to achieve the President’s goal of ending homelessness among Veterans. Our goal is to expand and enhance residential services that aid Veterans exiting homelessness. To support the VA's efforts to make homelessness among Veterans “rare and brief”, we are seeking to create prevention, treatment and residential initiatives by expanding and enhancing residential services that aid Veterans in exiting homelessness permanently.

The HCHV Contract Housing and Supportive Service Program has provided the VAMHCS an opportunity to rapidly reduce homelessness among Veterans, particularly those who present with co-occurring mental health and substance abuse treatment needs. The goal of HCHV Contract Housing is to rapidly stabilize Veteran’s medical, mental health, substance abuse and other psychological problems by expediting placement of these Veterans into a safe, residential treatment facility. VAMHCS intends to enter into a Single, Firm-Fixed Price, Indefinite Delivery Indefinite Quantity (IDIQ) contracts for the required services. An IDIQ for Men’s Shelters for Baltimore City or Baltimore County.

The guaranteed minimum number of beds, under each contract to be awarded, including the base year and any option years exercised is five (5) beds per night.

The contractor will serve Veterans who meet the following definition of homeless:

2.1 An individual who lacks a fixed, regular, and adequate nighttime residence, or

2.2 An individual who has a primary nighttime residence that is:

2.3 A supervised publicly or privately-operated shelter designed to provide temporary living accommodations, including welfare hotels, congregate shelters, and transitional housing for the mentally ill;

2.4 An institution that provides a temporary residence for individuals intended to be institutionalized; or

2.5 A public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.

Description The VA Maryland Health Care System is seeking a Contractor to assist with Contract housing services for men through the Health Care for Homeless Veterans program (HCHV). Many of these Men Veterans have multiple conditions that include serious mental illnesses, substance abuse disorders, and other complex medical conditions. VAMHCS intends to utilize the services of a Contractor to provide Contract housing to VA referred Men Veterans.

1. The Contractor shall provide VAMHCS a residential Contract Housing Program for Homeless Veteran for 60 to 90 days (extensions are possible but only at the discretion of the HCHV Contract Housing Specialist).

2. The Contractor shall provide sleeping quarters for the Veterans that are safe, clean and meet the standards established by the VHA Mental Health Residential Rehabilitation Treatment Program (MHRRTP) Handbook 1162.02. Rooms considered to be regular living space shall not be used for storage. All furnishings should be kept in good operating conditions. Broken furnishings shall be removed or repaired within 48 hours.

3. Room and Board. Room and Board to include a bed and other furnishings such as dresser, storage and personal linens (towels and bed sheets). Meals to include three (3) nutritionally adequate meals a day, 7 days a week and availability of nutritious snacks between meals and bedtime for those requiring or desiring additional food, when it is not medically contraindicated. The contractor is responsible for purchasing, storing and preparing all meals. Per individualized service plans, Veterans may assist with this process in order to learn independent living skills.

4. Laundry Facilities. Laundry facilities for residents to do their own laundry or to have laundry done.

The Contractor shall provide a locked and secured area for medications given a number of Veterans served under this contract will be taking medications. This location shall only be accessible by the contractor staff. It is recognized that Veterans will take their own medications, but they shall be monitored by contractor staff while obtaining and consuming their daily medications. The contractor will be responsible to provide documentation signed by each veteran indicating whether or not the veteran chose to take the prescribed medication for that day.

5. The Contractor shall provide an all-inclusive residential model, with staff dedicated to address Veteran’s needs while in the program; and said staff will also serve as the primary point-of-contact for both the Veterans and VA staff.

6. The Contractor shall provide high-quality residential rehabilitation and treatment services for Veterans with multiple and severe medical conditions, mental illness, addiction, or psychosocial deficits. This is to include (but not limited to) structured groups and activities that address independent living and the means to sustain stabile, permanent housing.

a) Assessment within 24-72 hours of admission (to include history of homelessness, income, family and social supports, medical and mental health issues).

b) Discharge planning to start at time of admission (to include Veteran’s preferences, local supports and follow up means {i.e. telephone number of Veteran and their emergency contact}).

c) Establishment of an attainable housing plan (at time of admission).

7. The Contractor shall provide a regimented program structure that provides a supportive residential component to augment treatment. This treatment could be provided either on site or in community settings such as a VA Community Based Outpatient Clinic (CBOC) or other facility. The program’s treatment may be augmented through other specialized community providers (written collaborative agreements with these providers are strongly encouraged; services such as: outpatient SUD program, outpatient mental health treatment, and vocational training).

8. The Contractor shall provide opportunities for Veterans to achieve and maintain their highest level of independent community integration through the provision of residential services designed for improved functional status, sustaining rehabilitation.

9. The Contractor shall demonstrate that it offers residential rehabilitation services that facilitate successful community reintegration. VAMHCS will provide case management for the Veterans admitted to the Contract Housing. This case management is necessary to assure that the Veteran stays connected to the VA and the Veteran is actively working towards finding permanent housing and/ or supportive housing that will end homelessness for the Veteran and their family (as applicable).

10. The contractor shall employ sufficient professional health care and personnel to carry out the policies, responsibilities, and programs of the facility. The contractor shall provide resumes for all staff and, if applicable, the Board of Directors as well. In contract residential care, there must be, as a minimum:

a. A full-time administrative staff member on duty or residing at the residence and available for emergencies 24 hours a day, 7 days a week. A Director of the program, or designee, and/or facility on call and available for emergencies 24 hours a day, 7 days a week.

b. A professionally credentialed clinical supervisor available to make onsite visits, at minimum 4 (four) times per month, and provide ongoing supervision of cases to case management personnel. The clinical supervisor, or designee, must be on call and available for emergencies 24 hours a day, 7 days a week.

c. Sufficient case management personnel to provide the necessary therapeutic interventions and activities and to ensure a meaningful integration of these efforts with those provided in the residential setting. These interventions and activities (among which permanent housing and the means to sustain said housing must be addressed) to be guided by appropriate, quantifiable outcome measures. Case managers must have training and experience working with homeless individuals with chronic medical, mental health and substance abuse problems and be able to assess and anticipate crises. Each Veteran must have an assigned case manager responsible for coordinating and providing the treatment services specified in the contract. It is preferred that the provider have at least one licensed clinical mental health and/or substance professional (Licensed Graduate Social Worker (LGSW), Licensed Clinical Social Worker (LCSW), Licensed Social Worker Associate (LSWA) or Certified Associate Counselors Alcohol and Drug (CaC-AD) to provide basic case management services as listed in the Requirements section of this document. Other acceptable staffing includes demonstration that staff have a least a bachelor’s degree in a Human Service Field or extensive experience in providing case management service to mentally ill and/or substance abusing clients. This staff member will be responsible for the initial intake assessment, ongoing monitoring of the treatment plan and weekly progress notes. This staff member should be certified in mental health case management services or have three years’ experience in providing services to mentally ill individuals with complex psychosocial stressors to include chronic homelessness. If former residents are hired on staff, this staff member must have exited the program at a minimum of 6 months prior and be Peer Support Certified.

d. Staff onsite 24 hours a day, 7 days a week and must be sufficient to ensure a safe and secure environment for all residents. At least one staff with Cardio-Pulmonary Resuscitation (CPR) certification on site and available in an emergency during each shift, 24 hours per day.

e. Members of the Board of the Directors (other than CEO) cannot be a paid employee of the contractor.

f. The facility’s staff will have documented trainings to include, but not limited to, ethics and cultural competencies, PTSD, and Military Sexual Trauma.

g. The following acts are not permissible, which provide services under this contract or while on facility premises:

1. Use of intoxicating liquors, narcotics or controlled substances of any kind (excluding doctors’ prescriptions which do not impair driver’s driving ability) while on duty or reporting for duty while under the influence of liquors, narcotics or controlled substance of any kind (excluding doctors’ prescriptions which do not impair driver’s driving ability). Support for an alcohol/ drug abuse free lifestyle by maintaining a drug and alcohol-free environment with weekly, random Urine Drug Screens (UDS) and random breathalyzer testing. To ensure such an environment, all staff are to be competent in administering Breathalyzer tests and to refer Veterans to the VA for Drug of Abuse (DAU) testing, when any illegal drug use, or use of a narcotic substance that has not been prescribed, is suspected.

2. Gambling in any form.

3. Carrying of pistols, firearms or concealed weapons.

4. Resorting to physical violence to settle a dispute with a fellow employee, Veteran(s) or the general public while on duty.

5. Spitting in prohibited places or any other unsanitary, offensive or insensitive practices or behavior.

6. Use of loud, indecent or profane language and/or making threatening or obscene gestures toward Veterans.

7. Stopping for personal business while vehicle is occupied by a passenger. The driver shall not leave the vehicle with the key in the ignition at any time.

8. Engaging Veteran in a verbal confrontation in an attempt to settle a disagreement. Should a disagreement arise, the staff is to contact their supervisor.

9. Soliciting or accepting tips/ loans from Veterans at any time.

10. Engaging in personal relationships with residents of the facility. Engaging in intimate physical relationships, personal friendships or avoidable dual relationships with Veterans are prohibited; training on Boundaries and Ethics will be provided by VA for all staff upon request.

11. Entertaining of unauthorized guests at the facility.

12. Any serious act of misconduct by the contractor employee while on or off duty including (but not limited to) an act of dishonesty, theft or misappropriation of property, moral turpitude, insubordination, or any act injuring, abusing, or endangering others.

11. The Contractor, with the help of VA staff, shall assist Veterans in choosing, accessing, and utilizing the community and natural supports needed to be independent, self-supporting, and successful in their individual recovery.

12. Unless specifically excluded in this contract, the per diem rate established will include the services listed in this document and will also include all services or supplies normally provided by the facility without extra charge.

13. The contractor shall make available to the VA, documented record keeping deemed necessary by the VA to conduct utilization review audits for the mandated national evaluation study as required by Section 2 of Public Law 100-6; to verify quality of patient care for Veterans, to assure confidentiality of patient care for Veterans, to assure confidentiality of patient record information, and to determine the completeness and accuracy of financial records.

14. VA Liaisons to the contractor will be identified by the HCHV program at each VA medical center. They will act as the clinical liaison for all client related issues between the Contractor and the VA homeless team. They will provide clinical oversight. They will not provide direct clinical supervision.

15. VA program staff will collaborate with the contractor, who will conduct treatment and discharge planning reflecting a team assessment of health, psychosocial and vocational needs and the involvement of residents’ families and appropriate community resources in resolving problems and setting goals.

16. Contractor will have general liability insurance coverage of at least $5 Million to cover employee malfeasance.

17. The contractor shall comply with the VA Patient’s Bill of Rights as set forth in Section 17.34a, Title 38, Code of Federal Regulations.

The Contractor shall prepare reports, maintain records and data bases as well as perform other related work that is required by the Health Care for Homeless Veterans (HCHV) Program and the Veterans who are enrolled in the program. The Contractor will be required to enter data into HMIS. It is agreed that the VA readily have access to all records concerning the veteran's care in the facility. All clinical charts should be kept in a locked filing cabinet in a locked office area. Facility staff should not utilize flash drives and/or any other removable devices to store Veterans personal information. Veterans personal information/data should not be co-mingled with other non-Veteran information/data, i.e., one computer system should be utilized to store Veteran only information and data. The facility computer should be user name and password protected with Ctrl-alt-Delete access and with a timed lock-out setting. The facilities hard drive that stores Veteran information should be encrypted with FIPS 140-2 compliance for encryption. All Veteran data should be backed up weekly on an external hard drive. The hard drive should be stored in a locked cabinet in a locked office. The C& A requirements do not apply, and a Security Accreditation package is not required.

It is expected that the contractor participates and enter all Veteran residents into the local HMIS data entry system. The Homeless Management Information Systems (HMIS) are electronic repositories of client-level information collected over time about persons who experience homelessness within each community across the country. Each separate Continuum of Care (CoC) is affiliated with an HMIS project. Data collected in HMIS are typically entered by the homeless providers who provide shelter, housing, and other services to persons to help prevent or address homelessness; thus, HMIS are community data partnerships, frequently managed by the local CoC identified as the lead homeless planning body by the U.S. Department of Housing and Urban Development (HUD).

HMIS are designed to facilitate case management, data collection, and performance assessment for local continuums and federal agencies. HMIS has been adopted by the VA and HUD as the official client data collection and management system for homeless providers to use to collect client-level data from persons who are homeless. HMIS is also a federal response to Congressional Directive to measure the extent and nature of homelessness and assess the effectiveness of homeless programs.

The existing HMIS not only have funding and management structures already in place, but they have also been built upon federally-defined HMIS Data and Technical Standards which are closely aligned with the VA’s homeless data collection needs. These HMIS standards ensure that HMIS implementations throughout the country meet baseline privacy, security, and functional requirements and that all systems consistently collect the data elements that the federal government has determined are necessary to understand homelessness and measure the effectiveness of homeless programs. A copy of the HMIS admission and discharge paperwork should be filed in the Veterans clinical chart.

Failure to maintain Veteran confidentiality and the data entry requirements as specified in this contract will result in a 10% reduction in the monthly invoice and may lead to contract termination.

18. The Contractor shall provide monthly invoices in a timely manner (by the 5th of each month) in order to be compensated for providing the services identified in the contract.

19. The facilities geographical location shall have ease of access to the local bus route, for Veterans to access. The contract facility will be located within a 25-mile radius of the Medical Center and/or a 15-mile radius of the Community Based Outpatient Clinics (CBOC).

20. The contractor shall provide Veterans with transportation, or access to appropriate transportation services, to and from care at the VAMC (and its subsidiaries), community resource appointments (i.e. Department of Social Services, Social Security, Department of Labor employment services, Vocational services, etc.), community and/ or non-VA treatment appointments. If the Veteran is not medically able to utilize public transportation, the contractor shall provide private transportation. Failure to provide transportation services on a repeated basis may result in unfavorable performance evaluation, reduction of 10% on the monthly invoice, and may result in contract termination.

General Provisions for the Contract Housing Service to Homeless Veterans:

1. 60-Day Termination This contract shall remain in effect for the period stated, unless terminated by the government. To the extent that this contract is so terminated, the VA shall be liable only for payment in accordance with the payment provisions of this contract for services rendered prior to the effective date of termination.

2. Rate

The per diem rate(s) will apply throughout the term of this contract, including extension period(s).

Minimum Standards for Contract Housing VAMHCS Beneficiaries

1. Licensing A) All residential settings must be licensed as required for the particular setting under State or Federal authority; a copy of this license shall be provided by the contractor with their proposal and annually thereafter or whenever license is renewed.

B) Accreditation by the Joint Commission and/ or Commission of on Accreditation of Rehabilitation Facilities (CARF) is evidence of internal quality assurance mechanisms and is desirable but is not required. Where applicable, the setting must have a current occupancy permit issued by the local authority having jurisdiction.

C) The notification and contract clauses entitle “Privacy Act Notification”, as specified in the Federal Acquisition Regulations (FAR) 52.224-1 and 52.224-2, is incorporated into this contract.

2. The contractor’s facility shall be ADA compliant.

3. Medical Records A. The contractor shall maintain an individual clinical record on each veteran outplaced under this contract. The contractor must comply with the requirements of the "Confidentiality of Certain Medical Records" (38 USC 4132), and the "Confidentiality of Alcohol and Drug Abuse Patients' Records" (42 CFR, Part 11) when appropriate, and shall be part of the contract. All case records will be maintained with such security and confidentiality as required and will be made available on a needtoknow basis to appropriate VA staff members involved with the treatment program of the veterans concerned. The contractor is subject to annual security inspections by the VA Security department. In addition to reasons for referral, the clinical record maintained by the contract facilities will include:

1. All essential identifying data relevant to the resident and his/her family, including a sociocultural vocational assessment and a housing plan.

2. Data relating to the resident's admission to include the targeted goals for constructive changes which are to be attained during the residential rehabilitation episode, and the anticipated length of stay, if known.

3. Copies of any medical prescriptions issued by physicians, including orders, if any, for medications to be taken.

4. Reports of periodic reevaluation by program staff, to include any measures of movement toward rehabilitation goals, with particular focus on the attainment of selfhelp skills.

5. Final summaries on each resident who leaves the program, to include a description of beneficial changes realized during the residential period, reasons for leaving, the resident's future plans, and follow-up locator information.

6. Upon discharge or death of the patient, the medical records for all VA beneficiaries will be retained by the residential treatment center for a period of at least three years following termination of care.

7. The C&A requirements do not apply, and that a Security Accreditation Package is not required.

5. Medications The Veteran must be able to self-medicate. No medication services (other than storage and monitoring) will be provided by the Contractor.

6. Standard Performance Expectations Contractor shall comply with FIRE, SAFETY AND SANITATION CODES and PRACTICES. Acceptable safety and sanitation practices shall be observed throughout the facility. The building shall conform to the standard of the Life Safety Code (National Fire Protection Association # 101) in effect on the date of award of the contract.

a. Contractor shall comply with established VA guidelines pertaining to Patient Right to Privacy, particularly pertaining to patient mail delivery without hindrance.

7. Standards, Acceptable Measures Include

a. Overall performance shall be maintained at 100% level;

b. Fire, Safety, Sanitation inspections: must pass 100% of officially conducted inspections or correct all deficiencies within 72 hours and pass re-inspection.

c. Patient Right to Privacy: must comply 100% of the time with the V.A. and Contract Residential Program Contract Agreement. All incidents reported immediately (within 24 hours.)

d. Bed Availability: must comply 100% of the time with the V.A. and Contract Residential Program Contract Agreement.

e. Each new admission request must be approved by VAMHCS Contract Housing Specialist:

1) Contractor to notify Contract Housing Specialist of all new arrivals within 24 -72 hours. (24 hours is optimal)

2) The VA cannot pay for non-health care eligible Veterans.

f. VAMHCS Contract Housing Specialist will be notified of each discharge:

3) Contractor to notify Contract Housing Specialist of all discharges within 24 -72 hours. (24 hours are optimal)

8. How Measured/Monitored for Compliance

a. Service/Program supervisory personnel will monitor provider performance through government information systems and records, direct observation, periodic inspections by federal, state, and/or local authorities, customer/patient user surveys and complaint records, analysis of contractor’s progress reports, scheduled progress or status meetings.

b. Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. Five performance monitors that will be required are:

1. Exits to permanent housing are strongly encouraged to be at 53 % or higher, and

2. Negative exits (i.e. exits not to permanent housing, exits not related to violence or threats of violence, or exits not related to an alternative level of care) to be at 23% or lower.

3. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

1. No more than three negative instances recorded pertaining to any or each of the three tasks per Fiscal Year will result in a positive outcome.

2. No more than five negative instances recorded pertaining to any or each of the three tasks per Fiscal Year will result in a neutral outcome.

General Contract Requirements

1. Term of the Contract:

This contract shall be effective one year from date of award with four (4) one (1) year options to extend the term of contract. The contract is subject to the availability of funds after September 30, until the contracting officer authorizes such services in writing.

THE PARTIES AGREE THAT THE CONTRACTOR, ITS EMPLOYEES, AGENTS AND SUBCONTRACTORS SHALL NOT BE CONSIDERED VA EMPLOYEES FOR ANY PURPOSE.

a. The contractor furnishing services under the contract shall cooperate fully with the Department of Veterans Affairs and the Department of Justice in the defense of any allegations of negligence brought against the Department of Veterans Affairs or the United States relating to services rendered during the term of the contract. This obligation shall survive the term of this contract. This includes but is not limited to providing information as requested to attorneys from the Department of Veterans Affairs and the Department of Justice as well as being available for deposition and trial. This applies to derivative claims brought by a Veteran/patient, spouse, friend, relative or companion of such patient, alleging bodily injury and/or death or similar claim, suit, proceeding or cause of action.

3. HHS/OIG:

To ensure that the individuals providing services under the contract have not engaged in fraud or abuse regarding Sections 1128 and 1128A of the Social Security Act regarding federal health care programs, the contractor shall be required to check the Health and Human Services – Office of Inspector General (HHS/OIG) List of Excluded Individuals/Entities on the OIG website (www.hhs.gov/oig) for each person providing services under this contract. Further, the contractor shall be required to certify in its proposal that all persons listed in the contractor’s proposal have been compared against the OIG list and are NOT listed. During the performance of this contract, the Contractor shall be prohibited from using any individual or business listed on the List of Excluded Individuals/Entities.

4. Confidentiality:

VA will provide the contractor access to pertinent patient medical information, within the existing privacy rules and regulations, for the purpose of providing coordinated comprehensive primary care. The contractor shall ensure the confidentiality of all patient information. Patient information is Protected Health Information (PHI). The term “Protected Health Information” or the abbreviation “PHI” shall include the term” Electronic Protected Health Information” and the abbreviation “EPHI”.

The contract shall be subject to the regulations issued by the Department of Health and Human Services, as mandated by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Business Associates Agreement (BAA) in accordance with IL 049-03-7 and the Privacy Act of 1974. Federal Acquisition Regulations 52.224-1 Privacy Act Notification and 52.224-2 Privacy Act are provided in full text in the Addendum to FAR clause 52.212-4. The Contractor is not authorized to release any medical record information. The VA is the sole entity authorized to release this information upon written request from the patient. Reference Policy Memorandum No. 136-48-06, dated Sept. 8, 2006, Release of Medical Information (available upon request).

5. Records:

Contractor personnel who obtain access to hardware or media which may manipulate or store drug or alcohol abuse data, sickle cell anemia treatment records, records or tests or treatment for or infection with HIV/AIDS, medical quality assurance records, or any other sensitive information protected under 38 U.S.C. Para. 4132 or Para. 3305, as defined by the Department of Veterans Affairs (DVA), shall not have access to the records unless absolutely necessary to perform their contractual duties. Any individual who has access to these data shall disclose them to no one, including other employees of the contractor not involved in the performance of the particular contractual duty for which access was obtained. Violation of these statutory provisions, as stated in department regulations by which the contractor’s employees must agree to abide may involve imposition of criminal penalties.

6. Other Special Contract Requirements Contractor shall insure their in-house employee records are compliant in accordance with their plan.

e. Where the contract does not require Joint Commission and/ or CARF accreditation or other regulatory requirements regarding worker competency, the Contractor must perform the required work in accordance with Joint Commission and/ or CARF standards.

7. Required Registration with Contractor Performance System (CPS)

1. As prescribed in Federal Acquisition Regulation (FAR) Part 42.15, the Department of Veterans Affairs (VA) evaluates contractor past performance on all contracts that exceed $100,000 and shares those evaluations with other Federal Government contract specialists and procurement officials. The FAR requires that the contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, the Contractor Performance System (CPS), which is maintained by the National Institutes of Health (NIH). The CPS database information is shared with the Past Performance Information Retrieval System (PPIRS) database, which is available to all Federal agencies.

1. Each contractor whose contract award is estimated to exceed $100,000 is required to register with the NIH CPS database at the following web address: https://cpscontractor.nih.gov. Help in registering can be obtained by contacting CPS Support E-mail (cps-support-l@list.nih.gov ) or by calling (301) 451-2771. Registration should occur no later than thirty days after contract award and must be kept current should there be any change to the contractor’s registered representative.

1. For contracts with a period of one year or less, the contracting officer will perform a single evaluation when the contract is complete. For contracts exceeding one year, the contracting officer will evaluate the contractor’s performance annually. Interim reports will be filed each year until the last year of the contract, when the final report will be completed. The report shall be assigned in CPS to the contractor’s designated representative for comment. The contractor representative will have thirty days to submit any comments and re-assign the report to the VA contracting officer.

1. Failure to have a current registration with the NIH CPS database, or to re-assign the report to the VA contracting officer within those thirty days, will result in the Government’s evaluation being placed on file in the database with a statement that the contractor failed to respond.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

INTENSIVE CASE MANAGEMENT AND SHELTER

ESTIMATE OF 5 BEDS EVERY NIGHT FOR 365 DAYS

Contract Period: Base POP Begin: 03-01-2020 POP End: 02-28-2021

INTENSIVE CASE MANAGEMENT AND SHELTER

Contract Period: Option 1 POP Begin: 03-01-2021 POP End: 02-28-2022

INTENSIVE CASE MANAGEMENT AND SHELTER

Contract Period: Option 2 POP Begin: 03-01-2022 POP End: 02-28-2023

INTENSIVE CASE MANAGEMENT AND SHELTER

Contract Period: Option 3 POP Begin: 03-01-2023 POP End: 02-29-2024

INTENSIVE CASE MANAGEMENT AND SHELTER

Contract Period: Option 4 POP Begin: 03-01-2024 POP End: 02-28-2025

B.3 DELIVERY SCHEDULE

5.00

5.00

5.00

5.00

5.00

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j)…