36C24519R0053-017.docx
DOCX document 15 KB Posted
- Attached to
- Ambulance Service (VA-19-00046615)
- Solicitation number
- 36C24519R0053
About this file
This document outlines requirements for ambulance services for the Department of Veterans Affairs Clarksburg and Beckley Medical Centers in West Virginia. The contractor shall provide 24/7 basic life support and advanced life support ground ambulance emergency transportation services to eligible VA beneficiaries within the catchment areas of the medical centers. Services shall include emergency and non-emergency ambulance transport to points specified by the medical centers from any pickup location. The contractor must comply with all applicable federal, state and local regulations and maintain required licenses, certifications and trained personnel. The contract period of performance will be five years beginning on or about June 10, 2019. The anticipated solicitation posting date is May 3, 2019. The contract type will be fixed-price IDIQ.
36C24519R0053 QASP Ambulance Clarksburg and Beckley.docx
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Other files
| File | Type | Posted |
|---|---|---|
| 36C24520D0009-000.docx | DOCX document | |
| 36C24519R0053-0002000.docx | DOCX document | |
| 36C24519R0053-0001000.docx | DOCX document | |
| 36C24519R0053-016.docx | DOCX document | |
| 36C24519R0053-000.docx | DOCX document | |
| 36C24519R0053-000.docx | DOCX document |
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Text version
4.1.1. The QASP and its performance standards are as follows:
Required Services (Tasks)
| Performance Standards |
| Acceptable Quality Levels |
| Methods of Surveillance |
| Incentive (Positive and/or Negative Impact on Contractor Payments) |
Ground Ambulance Service Reference PWS: 5.9
Certifications and Training Reference PWS:
5.2, 5.3, 5.4
Submit Monthly Invoices/Trip Tickets Reference PWS:
6.0, 7.0
Ambulance Maintenance/Safety Reference PWS: 5.6
Provide patient pick-up for scheduled trips by being on-site at the designated point of pick-up within 60 minutes (of notification for an Emergency Advanced Life Support (ALS) vehicle and/ or Emergency Basic Life Support (BLS) vehicle.
Provide patient pick-up for scheduled trips by being on site at the designated point of pick-up within 60 minutes of notification for a Non-Emergency Advanced Life Support (ALS) vehicle and/or Non-Emergency Basic Life Support Vehicle (BLS).
| 90% |
| Review trip tickets with medical center requests. Sampling Customer Complaint record. |
| Incentive: Favorable Contractor performance evaluation. |
Disincentive:
--Payment deduction of one fourth (1/4) of the applicable charges to begin at the 16 minute mark. An additional (1/4) deduction for each fifteen (15) minutes added to the wait time.
--Unfavorable Contractor performance evaluation.
| Contractor/employee to maintain current proper licenses and ensure all attendants are properly trained and competent to provide service |
| 100% |
| Random Surveillance/ Sampling Customer Complaint record |
| Incentive: Favorable Contractor performance evaluation. |
Disincentive:
--contractual action; contractor employee shall be removed from providing service until proof of proper certificates/ licensing requirements are met.
| All monthly reports submitted within 15 calendar days of following the end of the month of services. |
| 95% |
| Random Surveillance and Periodic Inspection |
| Incentive: Favorable Contractor performance evaluation. |
Disincentive:
-- late payment if reports/ trip tickets are not submitted within time frame specified
| Ensure all ambulances are in proper condition and fit for patient and public safety |
| 100% |
| Random Surveillance and Periodic Inspection |
| Incentive: Favorable Contractor performance evaluation. |
Disincentive:
Contractor’s Quality Control Program (QCP) and Inspection Plan Reference PWS: 8.0
| Maintain a complete QCP, to include an inspection plan, to ensure that the requirements of the contract are provided as specified. |
| 95% |
| Random Surveillance and Periodic Inspection |
| Incentive: Favorable Contractor performance evaluation. |
Disincentive: Unfavorable Contractor performance evaluation.
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