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REQUEST FOR PROPOSAL ON LAUNDRY TRANSPORTATION SERVICE AT BALTIMORE AND LOCH RAVEN VAMC
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36C24518R0130
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FedBizOpps Combined Synopsis/Solicitation Notice

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field FedBizOpps Combined Synopsis/Solicitation Notice Rev. March 2010 S

REQUEST FOR PROPOSAL ON LAUNDRY TRANSPORTATION SERVICE

AT BALTIMORE AND LOCH RAVEN

VAMC

21090 36C24518R0130 03-30-2018 N 812320 Department of Veterans Affairs Network Contract Office (NCO 5) 849 International Drive Linthicum, MD 21090

CHARLES WILLIS;

charles.willis@va.gov

BALTIMORE, MD

21202

USA

Charles.Willis@va.gov Charles.Willis@va.gov The Department of Veteran Affairs of Baltimore, MD is seeking qualified Service Disabled Veteran Owned Small Business (SDVOSB) to provide all labor, materials, equipment, tools, supplies, and services to provide Laundry Transportation Service described on the attached Solicitation. Awardee must be registered in the System for Award Management website at http://www.sam.gov. and must also be registered and certified in www.vip.vetbiz.gov. All proposals must be submitted via email to charles.willis@va.gov. No telephone inquiries will be accepted. Any questions should be sent via email to Charles Willis, Contracting Officer, at charles.willis@va.gov as instructed in the solicitation. Responses to the solicitation are due by March 30, 2018, 3:00 p.m. EST. No facsimile proposals will be accepted. Any amendments to the solicitation will also be available at the FedBizOpps URL address. Offerors are advised that they are responsible for downloading amendments. This Solicitation is subject to Far Clause 52.232-18 "Availability of Funds.” Funds are not presently available for this contract. The Government's obligation under this contract is contingent up the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer. SEE PDF FILE BELOW.

36C24518R0130.pdf

36C24518R0130

PAGE 1 OF 67 1. REQUISITION NO.

2. CONTRACT NO 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

512-18-1-621-0007

36C24518R0130 03-19-2018

CHARLES WILLIS; charles.willis@va.gov 410-691-1328 03-30-2018

3:00PM

00512

Department of Veterans Affairs

Network Contract Office (NCO 5)

Charles Willis, Contract Specialist

849 International Drive, Suite 275

Linthicum MD 21090 x 100

X

812320

$5.5 Million

N/A

00512

VAMC (512)

10 North Green Street

Baltimore MD 21201

Network Contract Office (NCO 5)

Charles Willis, Contract Specialist

849 International Drive, Suite 275

Linthicum MD 21090

OB-10

USA Headquarters

1040 Crown Point Parkway

OB-10.COM

Atlanta GA 30338

770-698-1420

See CONTINUATION Page

Vendor shall furnish all labor, bulk carts, equipment, supervision, management, supplies, facilities, including transportation of linen to and from the contractor-owned/ contractor-operated bulk laundry facility for complete medical laundry services in accordance with attached statement of work at the Department of Veterans Affairs, Period of Performance: Base plus 4 year option

DUNS: ________________________________

Questions and/or Proposals shall be submitted via email to

Charles.willis@va.gov. Response to all questions will be answered in fbo.gov.

Please review Evaluation Criteria Pages 46 – 49.

$0.00

See CONTINUATION Page

512-3680162-621-856400-2660 0100561Z2

X X

X 1

CHARLES WILLIS

mailto:Charles.willis@va.gov

3624518R0130

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN

2011)

B.3 STATEMENT OF WORK

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 52.203-3 GRATUITIES (APR 1984

C.2 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL

(JAN 2011

C.3 52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (JUL 2013)

C.4 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (NOV 2017)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.7 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) . 27

C.8 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) ... 27

C.9 52.237-2 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND

VEGETATION (APR 1984)

C.10 52.246-25 LIMITATION OF LIABILITY—SERVICES (FEB 1997)

C.11 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.12 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)

C.13 VAAR 852.203-71 DISPLAY OF DEPARTMENT OF VETERAN AFFAIRS HOTLINE

POSTER (DEC 1992)

C.14 VAAR 852.228-71 INDEMNIFICATION AND INSURANCE (JAN 2008)

C.15 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2012)

C.16 MANDATORY WRITTEN DISCLOSURES

C.17 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS): ... 32

D.2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

D.3 VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

D.4 WAGE GRADE DETERMINATIONS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.2 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL

ITEMS (NOV 2017)

3624518R0130

E.3 52.216-1 TYPE OF CONTRACT (APR 1984)

E.4 52.217-5 EVALUATION OF OPTIONS (JUL 1990

E.5 52.237-1 SITE VISIT (APR 1984)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(JAN 2008)

E.8 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN 2008)

E.9 VAAR 852.271-70 NONDISCRIMINATION IN SERVICES PROVIDED TO

BENEFICIARIES (JAN 2008)

E.10 VAAR 852.273-74 AWARD WITHOUT EXCHANGES (JAN 2003)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by:

a. Company Name: __ __________________ ________

b. Street Address: __ ___________ _____________________

c. City, State, & Zip: __ _________________________________________

d. Point of Contact/Title: ___________________________________________

e. Telephone Number: __ _________________________________________

f. Fax Number: _ _________________________________________

g. Email: __________ _________________________________

2. Government Contract Administration will be handled by:

a. Contracting Specialist: Charles Willis, Contract Specialist

b. Government Office: Network Contracting Office (NCO 5)

c. Street Address: 849 International Drive, Suite 275

d. City, State & Zip: Linthicum, MD 21090

e. Telephone Number: 410-691-1328

f. Fax Number : 410-637-1315

g. Email: Charles.Willis@va.gov

3. Contractor Remittance Address:

a. Effective January 1, 1999 all payments by the Government to the contractor will be made in accordance with Federal Acquisition Regulation (FAR) Clause 52. 232-34, Payment by Electronic Funds Transfer--Other than Central Contractor Registration (31 U.S.C.

3332).

b. Payments shall be made MONTHLY in arrears upon receipt of properly prepared invoices.

Invoices shall be submitted through the OB-10 website http://ob10.com/us/en/veterans-affairs-us/ by the tenth of the month – Address: USA Headquarters, 1040 Crown Point

Parkway, Atlanta, GA 30338. Phone No. 770-698-1420

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO. DATE

mailto:__KBerg@ccagsa.com

B.2 SUBCONTRACTING COMMITMENTS--MONITORING AND

COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-

Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor

Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information

Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by

FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.3 STATEMENT OF WORK

STATEMENT OF WORK

SECTION I

1.0. Description of Services. The Contractor shall provide a bulk laundry facility to accomplish the required linen cleaning services as described in this Statement of Work (SOW). The contractor shall furnish all labor, turnaround carts, equipment, supervision, management, supplies, facilities, including transportation of linen to and from the contractor-owned/contractor-operated bulk laundry facility for complete medical laundry services, as described in this SOW for the following VA Maryland Health Care System (VAMHCS) facilities:

Baltimore VA Medical Center

10 North Greene Street, Baltimore, MD 21201

Loch Raven VA Medical Center

3900 Loch Raven Boulevard, Baltimore, MD 21218

Perry Point VA Medical Center

Perry Point, MD 21902

The line items and estimated quantities to be laundered for each facility are identified in Section

1.9.1 which is incorporated by reference herein.

It is recommended that you do a site visit however it is optional prior to bidding for the purpose of ascertaining an understanding of the nomenclature and all aspects of the tasks to be accomplished with the dynamics of the site’s geographical uniqueness.

1.1. Scope

1.1.1. All workmanship shall be in accordance with practices/guidelines established by the Center for

Disease Control (CDC), Occupational Safety and Health Administration (OSHA), Association for Linen

Management (ALM), International Fabricare Institute (IFI), Textile Rental Services Association (TRSA), and accepted industry standards. The Contractor shall provide Services that include all processes necessary for the laundering and finishing of the articles.

1.1.2. The Contractor shall provide physical separation, through the presence of a barrier wall and the use of pass-through equipment, is required to maintain positive air pressure in the clean section relative to a negative air pressure in the soiled section. In no case shall clean and soiled linen share the same physical space. The laundry plant layout/design shall incorporate a “design for asepsis” whereby clean linen neither comes into contact with soiled linens nor shares the same physical space, thus avoiding cross-contamination and/or reintroduction of bacteria once processed. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards as outlined in this SOW and in accordance with CDC and OSHA standards.

1.1.3. All linen must be processed in a manner consistent with its intended use, free of wrinkles, damage, lint, stains; ensuring that quality will meet or exceed expectations of this SOW.

1.1.4. Safety and protective clothing and equipment for the services required per the SOW shall be provided and maintained by the contractor at the contractor’s own expense.

1.1.5. Facilities in which the work is done shall be open to inspection of sanitation and regulatory conditions by Government representatives. These inspections may be scheduled or unscheduled.

1.1.6. The contractor shall have an established program to oversee the quality assurance of this laundry requirement and provide a copy to the Government for concurrence.

1.2. Delivery and Pick up Schedule

1.2.1. CONTRACTOR PICK-UP AND DELIVERY HOURS: Pick-up and delivery schedule shall be Sunday thru Friday and coordinated with the Lead COR and/or the Facility COR at each Medical

Center. Schedule modification/alteration opportunities, which would improve operations and turn-around time, without major interruption to either Contractor or the Government, shall be negotiated between the

Contractor and Lead COR and shall not be implemented until all parties have concurred.

1.2.2. Clean linen is to be unloaded by contractor personnel and placed at the designated clean linen area. Soiled linen shall be picked up by contractor personnel from the designated soiled linen area.

1.2.3. The Contracting Officer Representative (COR) shall verify the deliveries daily and discuss any discrepancies with the contractor’s Project Manager (CPM).

1.2.4. Emergency situations may call for services to be scheduled, which may require the alteration of schedules. Emergency situations will be defined by the COR such as equipment or utility failures at the plant or when transportation failures or accidents occur. In the event of medical facility emergency disaster drills, the contractor shall be notified fourteen (14) days in advance. The delivery/pick-up times may vary for a short period of performance, not to exceed seven (7) days.

1.2.5. Storage Trailers.

1.2.5.1. VAMHCS shall not require storage trailers. Storage of clean and soiled linen before delivery and after linen pick-up is the responsibility of the contractor.

1.3. Report Requirements:

1.3.1. The contractor shall document and provide the COR with the following written and electronic reports of all processed soiled linens and all clean linens which are being delivered, indicating the cart number and weight for each delivery on a daily basis.

1.3.1.1 Daily Report

The reports of soiled linen received and clean linen delivered must show the date, name of the item, number of pieces received and delivered per schedule line item number, pounds received or delivered per schedule line item number, cart number and weight and the location they were delivered. An example of the report shall be provided by the COR post contract award.

1.3.1.2 Weekly Report

The weekly report delivered items must reflect the weekly cost charge; bill charge must be done per clean linen weight.

a. Report of soiled linen received to include: pounds and pieces per schedule line item received.

b. Report of clean linen delivered to include: pounds and pieces per schedule line item received.

1.3.1.3 Monthly Report

Report of washroom chemical titration and pH by chemical supplier.

1.3.1.4 Quarterly Report

a. Titration report listing the results of a whiteness test, tensile strength, and residual chlorine test.

b. Scale calibration.

1.3.2. The reports shall be submitted electronically to the COR and shall be compatible with Microsoft

Office. The report and design shall be set with columns, rows, header, date and data will be itemized.

Font shall be no less than 12 in size and black in color. Background of all reports shall reflect white in color.

1.4. Linen Control

1.4.1. The contractor shall not bill for laundry services for cleaned linens until those linens have been delivered to the Government. Government-owned items lost or badly damaged, (except normal wear and tear) while under the control of the contractor must be replaced with the name brand item or equal and approved by the COR within thirty (30) days. The contractor bears any and all costs associated with replacing lost/damaged items.

1.4.2. Unusual losses, including suspected pilferage, shall be reported at once to the COR, who will take immediate action to investigate the loss. If the loss is not recovered, the cost of replacement will be negotiated with the Contracting Officer (CO), along with the approval of the COR. Any issues shall immediately be brought to the CO’s attention. The contractor will supply an itemized list of linen that will be replaced, to include item description, quantity and unit cost to the COR and CO.

1.4.3. Any items found to have been unsatisfactorily cleaned according to quality and performance standards, shall be re-cleaned at no additional cost to the Government. Such items shall be identified, for contractor recognition by the COR when they are returned on the next scheduled pickup after an unsatisfactory condition is discovered. These items are to be kept separate from the normal laundry items for separate processing. Re-cleaned items will be identified separately and not charged to the

Government.

1.5. Carts

1.5.1. Contractor-owned turnaround linen carts will be utilized and maintained by the Contractor to ensure they are in working order for employee safety/ergonomics. Replacement or additional cart requirements shall be the responsibility of the Contractor. All carts shall be numbered and have piece count and weight indicated on the return cart document.

1.5.2. The contractor shall disinfect turnaround carts after removing soiled linen from them and before placing clean linen in them, with an approved Tuberculoicidal Germicide, which has been reviewed and accepted by the Infection Control Officer at the Medical Center.

1.5.3. Turnaround carts containing clean linen being returned shall be covered with clean covers to protect them against contamination while in transit between the laundry plant and the medical center. If reusable laundry bags or liners are used to transport soiled laundry, they must be laundered after use. If reusable bags are not available, the VA Medical Center will utilize plastic bags for soiled linens, which are to be destroyed.

1.6. Fair, Wear and Tear program

1.6.1. The contractor shall provide reject bags for all linen items that are not acceptable for patient care.

Rejects shall be collected daily by the contractor and all rejected linen packaged separately and clearly label the package as “Fair, Wear and Tear” in a visible area.

1.7. Vehicles

1.7.1. The contractor shall provide all required vehicles, vehicle fuels, lubricants, and repairs necessary to perform services under this contract. All vehicles to be used under this contract must be maintained in a safe and serviceable condition during duration of this contract. In addition, the vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of contractor. Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate.

1.7.2. Contractor’s personnel shall clean the interior of the linen transport vehicle daily with an approved tuberculocidal germicide/disinfectant, which has been reviewed and accepted by the Infection

Control Officer at the Medical Center.

1.8. Laundering Requirements

1.8.1. The Contractor shall accept for processing all soiled items listed in section 1.11 Notwithstanding anything to the contrary elsewhere in the contract, the VA Medical Health Care System reserve the right to add any additional items for laundering as the need arises.

1.9. Estimated Quantities

1.9.1. It is impossible to determine the exact quantities that will be required during the contract term.

The contractor shall be required to provide all services that may be ordered during the contract term.

Quantities not ordered shall not constitute a price adjustment. The annual estimated weight by site is as follow:

Baltimore VA Medical Center

10 North Greene Street, Baltimore, MD 21201

540,000 LBS annually

Loch Raven VA Medical Center

3900 Loch Raven Boulevard, Baltimore, MD 21218

300,000 LBS annually

Perry Point VA Medical Center

Perry Point, MD 21902

240,000 LBS annually

1.10. Packaging

1.10.1. Linen is packaged in bulk by item according to specified quantities and established arrangements.

1.10.2. Items finished and placed on hangers shall be returned in a cart with a coat bar. They shall be placed on the hanger so identification number and size is showing, if any.

1.11. Laundry Size Guidance

1.11.1. Category One - Flatwork items that must be conditioned, ironed, folded and bundled:

Pillow Cases White

Flat White Sheet

Fitted White Sheet

OR Sheet

Tablecloth

OR Pillowcase

Wash Cloth White

Bath Towel

PJ Tops XS-5XL

PJ Bottoms XS-5XL

Cotton Blanket

Thermal Blanket

IV Patient Gown

Gown Patient

Isolation Gown

Napkins

Laundry Bags

1.11.2. Category Two - Items that must be finished through a garment finisher and placed on hangers:

PANTS, FEMALE

PANTS, MALE

SHIRT, FEMALE

SHIRT, MALE

SKIRT, FEMALE

Warm Up Jackets

Lab Coats

Scrub Tops

Scrub Bottoms

Chef Jackets

1.11.3. Category Three - Items that must be tumbled dried and folded:

Robes

Shower Curtains

Bibbs

Scrub Tops (ScrubEx)

Scrub Bottoms (ScrubEx)

Curtains

Bed Pads

1.11.4. Category Four - Items that must be cleaned dried and returned in bulk:

Micro Fiber Mops

Mop heads

Micro Fiber Dust Mops

1.11.5. Category Five - Items that must be dried and placed in laundry bags:

Knitted fitted sheets

Bibs

Linen Bag

Patient lift slings (thorax, high back, and body) – (Each piece must be bagged separately)

Isolation Gowns

1.12. Circumstances to be reported.

1.12.1. The contractor shall report any circumstances, which may affect the performance of the work and unhealthy or hazardous conditions or any delays or interference with work. Such reports shall be made immediately upon discovery by the contractor to the CO and COR by phone and a follow-up email.

1.13. Exposure to Hazardous Working Conditions.

1.13.1. Contractor personnel are required to perform work under potentially hazardous conditions.

Contractor personnel shall be informed of potentially hazardous situations by contractor and trained by contractor in techniques required to recognize and deal with potentially hazardous situations in a manner which will minimize personal risk. The contractor is required to adhere to standard techniques for personnel who become injured or ill on the job at no cost to the Government. The contractor is also responsible for providing employees with required personal protective equipment.

1.13.2. Linen contaminated with HD’s (Hazardous Drugs) or excreta from patients who have received

HD’s in the past forty-eight (48) hours is a potential source of exposure to employees. Linen soiled with blood or other potentially infectious materials as well as contaminated with excreta must also be managed according to the Blood-borne Pathogens Standard. Linen contaminated with HD’s will be placed in specially marked laundry bags and then placed in a labeled impervious bag by VA employees. The laundry bag and its contents should be pre-washed, and then the linens added to other laundry for a second wash. Laundry personnel should wear latex gloves and gowns while handling pre-washed material.

1.13.3. Prior to start of contract performance, the contractor must supply information regarding the tuberculocidal germicide/disinfectant for the Infection Control Officer’s.

1.14. Key Personnel

1.14.1. The CPM providing services for this requirement must meet the following:

1.14.2. Shall have at least three (3) years of specialized hospital laundry experience in this capacity for requirements of similar size and magnitude.

1.14.3. The Contractor shall provide the CO and the COR the name, address and telephone number where the CPM is to be reached during normal business hours from 7:00 am to 4:30 pm, and off duty hours from

4:30 pm to 7:00 am. The same information will be provided for a qualified alternate when the CPM is not available.

1.14.4. CPM or alternate shall respond in person, or by telephone, within four (4) hours of notification by the COR or CO. The CPM and any designated alternate shall have full authority to contractually commit the contractor for prompt action on matters pertaining to the contract.

1.14.5. Prior to start of contract performance the role of the CPM, extent of authority and all contact information shall be provided to the CO and COR.

1.15. Contingency Plan

1.15.1 Contractors are required to have a contingency service plan to cover plant operation, delivery and pickup of laundry during periods of disruption due to plant malfunction, labor disputes, natural disasters or personnel shortages due to vacation or sick leave. It is important that service is not disrupted.

Contractor must be able to provide service to all facilities listed herein as described in this document or covered by any subsequent scope modifications, regardless of labor levels at Contractor’s plant.

Please submit a written copy of your contingency service plan with your bid.

1.16. Quality Control

1.16.1. The Contractor shall have a quality control program to ensure that the requirements of the contract are provided as specified. The plan shall also include procedures to secure Government property while under contractor’s jurisdiction. Subsequent changes to the approved quality control program must also be reviewed and agreed to by the COR and CO. The program shall include the following:

1.16.2. An inspection system covering the performance indicators given in the Quality

Assurance/Performance Requirements summary.

1.16.3. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.16.4. A file of all quality control inspections, inspection results, and any corrective action required shall be maintained by the Contractor throughout the duration of this contract. This file shall be available to the

COR during normal working hours upon request.

1.17. Quality Assurance

1.17.1. The Government will monitor the contractor’s performance under this contract using a Quality

Assurance Surveillance Plan. Assessments shall be by made for each area of service by the Government in accordance with stated limits on discrepancies.

1.18. Performance Evaluation Meetings

1.18.1. The CPM, or their designee, shall meet with the COR on a minimum frequency of once each month according to schedule established by the COR. On occasion the COR may be accompanied by the

CO or other required Government personnel.

1.18.2. The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of additional meeting(s) between the CPM, COR and CO. A mutual effort will be made to resolve all problems identified. The COR will prepare written minutes of these meetings. Should the CPM not concur with the minutes, a written statement will be presented to the CO within five business days, and the CPM will be notified of the decision in writing by the CO.

1.19. Correspondence

1.19.1. All correspondence relative to this contract shall bear the VA contract number, title, and name of the VA medical center, and shall be addressed to the COR for technical matters. All other contract matters must include a copy to the CO.

1.19.2. Government Representative. The COR is responsible for providing technical assistance to the

CO in administration of the contract. This responsibility involves quality assurance inspection, surveillance reporting and monthly certification of the contractor’s performance by the COR. The CO will furnish the name of the COR prior to the start date of the contract. The contractor shall be advised of the extent of the authority of the COR. The COR, CO and/or other required Government personnel may make site visits to plant facilities, without necessity of prior notification to contractor. Each phase of the services rendered under this contract is subject to Government inspection during both the contractor’s operation and after completion of tasks. The Government’s program is not a substitute for quality control by the contractor.

1.19.3. Any change of function by the Government, which may affect this contract as contemplated by this paragraph, and which requires permanent adjustments in frequency or type of performance as well as amounts, quantities, and poundage prices, will be coordinated with the Contractor by the COR and CO prior to initiation of such a change to assure adequate contractual coverage.

1.20. Phase-in Plan.

1.20.1. The following documentation must be provided to the COR and CO within 5 days after award.

a. Procedures to secure Government property while under Contractor’s jurisdiction.

b. The role of the CPM and extent of authority.

c. A copy of the Contractor’s Policy and Procedure Manual.

d. Certification that Contractor’s scales used for weighing soiled and clean linens have been calibrated on a monthly basis and provide a copy of the certification to the Lead COR (i.e.

quarterly).

1.21. Phase-out Plan

1.21.1. The contractor shall have a phase out plan in accordance with FAR Clause 52.237-3.

1.22. Security of Government Equipment.

1.22.1. It is the responsibility of the contractor to ensure that all extraneous articles, except trash, found in linens or in areas under the jurisdiction of the contractor (i.e., medical instruments and personal items) are turned in to the COR daily (Monday through Friday). A note will accompany the articles returned identifying the area or origination, and the type of linen or item it was found on (ex: general OR, special).

SECTION II

2.0. Government Furnished Property and Services

2.1. The Government will provide forms, publications and services specifically identified in this contract as Government furnished.

2.2. Restroom and hand washing facilities are available for contractor employees to wash their hands following exposure to blood or other body fluids while at the VA medical facility.

2.3. The Government will provide facility passes for Contractor’s employees as necessary to fulfill provisions of this contract.

SECTION III

3.0. General Information

3.1. Hours of Operation. The contractor shall perform the services required under this contract during their own operating hours. Deliveries and pickups shall be made in accordance with the hours set forth in paragraph 1.2.1, except when coordinated with the contractor due to emergencies. The contractor is required to perform services on Federal Holidays except Christmas. The contractor may find it necessary to deviate from the normal base hours of operation, to ensure timely completion of work under this SOW at no additional cost to the Government.

3.2. Any overtime or holiday pay that may be entitled to contractor personnel performing under this contract shall be the sole responsibility of the contractor and shall not be billed to nor reimbursed by the

Government.

3.3. Parking Policy. It is the responsibility of contractor personnel to park only in designated parking areas. Parking information is available from the VA Police. The VA shall not invalidate or make reimbursement for parking violations of contractor's personnel under any circumstances.

3.4. Traffic Laws. The contractor and its employees shall comply with federal, local and VAMHCS traffic regulations.

3.5. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately-owned vehicle while on any VA Maryland Health Care System property.

3.6. Physical Security. The contractor shall be responsible for safeguarding all Government property and controlled forms provided for contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

3.7. Smoking policy. Contractor personnel may smoke only in designated areas. Enclosed patios connected to facility buildings are considered part of the building and are non-smoking areas.

3.8. Training. The Contractor shall ensure that their employees performing on this contract, specifically those conducting pick-up and drop-off of laundry, complete local VAMHCS Hazardous

Communication, HAZMAT, and hazardous waste training. The Contractor shall appoint a primary and alternate HAZMAT and Hazardous Waste monitor. Monitors are responsible for training all Contractor personnel regarding hazardous material containers maintained within VAMHCS and complete SDSs immediately upon receipt of new chemicals, products, or materials. The Contractor shall submit SDSs to

HAZMAT as required.

3.9. Personnel. The contractor shall be responsible for the administration and management of all aspects of contractor’s obligations under this contract. This includes responsibility for all contractor employees, subcontracts, agents, and anyone acting for or on behalf of the contractor.

3.10. The Government is authorized to restrict the employment under the contract of any contractor employee or prospective contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the facility and its population. If the Government exercises this right to restrict contractor personnel from providing services under this contract, contractor shall provide an acceptable substitute(s) at no additional cost to the Government.

3.10.1. Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, rain gear, or hats. Uniforms are acceptable. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

3.10.2. Contractor’s personnel required on site at VA facilities must read, write, speak, and understand the English language, unless otherwise specified in this contract or agreed to by the Government.

3.10.3. All contractor personnel are required to wear identification (I.D.) badges during the entire time they are on the VA grounds. I.D. badges shall have an identification picture, and shall state the name of the individual and the company they represent. The VA will issue an ID badge upon the completed fingerprinting process. Failure to wear ID badges may result in removal from any of the VA facilities and/or otherwise referred to federal property. All VA provided I.D. badges shall be returned at the end of the contract or upon completion of service.

3.11. Certification Requirements. Contractor’s personnel performing services shall be fully qualified.

3.11.1 “Fully qualified” is defined as trained and experienced to perform the services assigned.

The Contractor shall provide written verification of the competency of their personnel and a list of credentials of approved personnel for placement at the Department of Veteran Affairs medical facility.

3.11.2 The Contractor shall also be required to update this information as changes to staff are made, throughout the life of the contract. The Government Contracting Officer’s Representative (COR) reserves the right to reject any of the Contractor’s personnel and refuse them permission to work with VA employees if they are determined not “fully qualified” or documentation has not been submitted, and approval given, for the Contractor’s personnel to provide needed services.

3.12. Cellular Phones. A hands-free device shall be utilized while driving and texting while driving is strictly prohibited while performing services under this contract.

3.13. Contracting Officer Representative (COR). Each VA Medical Center (VAMC) shall assign a

COR to represent the Contracting Office in furnishing technical guidance regarding the work being performed under this contract.

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES

ESTIMATED

QUANTITY UNIT UNIT PRICE AMOUNT

0001 Provide laundry service

Base Year: 5/1/2018 to

9/30/2018

1,080,000 LBS/YR

0002 Provide laundry service

Option Year One:

10/1/2018 to 9/30/2019

0003 Provide laundry service

Option Year Two:

10/1/2019 to 9/30/2020

0004 Provide laundry service

Option Year Three:

10/1/2020 to 9/30/2021

0005 Provide laundry service

Option Year Four:

10/1/2021 to 9/30/2022

SECTION C - CONTRACT CLAUSES

C.1 52.203-3 GRATUITIES (APR 1984)

(a) The right of the Contractor to proceed may be terminated by written notice if, after notice and hearing, the agency head or a designee determines that the Contractor, its agent, or another representative—

(1) Offered or gave a gratuity (e.g., an entertainment or gift) to an officer, official, or employee of the Government; and

(2) Intended, by the gratuity, to obtain a contract or favorable treatment under a contract.

(b) The facts supporting this determination may be reviewed by any court having lawful jurisdiction.

(c) If this contract is terminated under paragraph (a) above, the Government is entitled—

(1) To pursue the same remedies as in a breach of the contract; and

(2) In addition to any other damages provided by law, to exemplary damages of not less than 3 nor more than 10 times the cost incurred by the Contractor in giving gratuities to the person concerned, as determined by the agency head or a designee. (This subparagraph (c)(2) is applicable only if this contract uses money appropriated to the Department of Defense.)

(d) The rights and remedies of the Government provided in this clause shall not be exclusive and are in addition to any other rights and remedies provided by law or under this contract.

(End of Clause)

C.2 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (JAN 2011)

(a) The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing

Standards Publication (FIPS PUB) Number 201. (b) The Contractor shall account for all forms of

Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee's employment.

(3) Upon contract completion or termination.

(c) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

(d) The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts when the subcontractor's employees are required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system. It shall be the responsibility of the prime Contractor to return such identification to the issuing agency in accordance with the terms set forth in paragraph (b) of this section, unless otherwise approved in writing by the Contracting Officer.

C.3 52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE (JUL

2013)

(a) Definitions. As used in this clause—

Data Universal Numbering System (DUNS) number means the 9-digit number assigned by Dun and

Bradstreet, Inc. (D&B) to identify unique business entities, which is used as the identification number for

Federal Contractors.

Data Universal Numbering System+4 (DUNS+4) number means the DUNS number assigned by D&B plus a 4-character suffix that may be assigned by a business concern. (D&B has no affiliation with this 4-character suffix.) This 4-character suffix may be assigned at the discretion of the business concern to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts

(see the FAR at subpart 32.11) for the same concern.

Registered in the System for Award Management (SAM) database means that—

(1) The Contractor has entered all mandatory information, including the DUNS number or the

DUNS+4 number, the Contractor and Government Entity (CAGE) code, as well as data required by the

Federal Funding Accountability and Transparency Act of 2006 (see subpart 4.14), into the SAM database;

(2) The Contractor has completed the Core, Assertions, Representations and Certifications, and Points of Contact sections of the registration in the SAM database;

(3) The Government has validated all mandatory data fields, to include validation of the Taxpayer

Identification Number (TIN) with the Internal Revenue Service (IRS). The Contractor will be required to provide consent for TIN validation to the Government as a part of the SAM registration process; and

(4) The Government has marked the record “Active”.

System for Award Management (SAM) means the primary Government repository for prospective

Federal awardee and Federal awardee information and the centralized Government system for certain contracting, grants, and other assistance-related processes. It includes—

(1) Data collected from prospective Federal awardees required for the conduct of business with the

Government;

(2) Prospective contractor-submitted annual representations and certifications in accordance with FAR subpart 4.12; and

(3) Identification of those parties excluded from receiving Federal contracts, certain subcontracts, and certain types of Federal financial and non-financial assistance and benefits.

(b) The Contractor is responsible for the accuracy and completeness of the data within the SAM database, and for any liability resulting from the Government’s reliance on inaccurate or incomplete data.

To remain registered in the SAM database after the initial registration, the Contractor is required to review and update on an annual basis, from the date of initial registration or subsequent updates, its information in the SAM database to ensure it is current, accurate and complete. Updating information in the SAM does not alter the terms and conditions of this contract and is not a substitute for a properly executed contractual document.

(c)(1)(i) If a Contractor has legally changed its business name, doing business as name, or division name

(whichever is shown on the contract), or has transferred the assets used in performing the contract, but has not completed the necessary requirements regarding novation and change-of-name agreements in subpart

42.12, the Contractor shall provide the responsible Contracting Officer a minimum of one business day’s written notification of its intention to—

(A) Change the name in the SAM database;

(B)Comply with the requirements of subpart 42.12 of the FAR; and

(C) Agree in writing to the timeline and procedures specified by the responsible Contracting Officer.

The Contractor shall provide with the notification sufficient documentation to support the legally changed name.

(ii) If the Contractor fails to comply with the requirements of paragraph (c)(1)(i) of this clause, or fails to perform the agreement at paragraph (c)(1)(i)(C) of this clause, and, in the absence of a properly executed novation or change-of-name agreement, the SAM information that shows the Contractor to be other than the Contractor indicated in the contract will be considered to be incorrect information within the meaning of the ‘‘Suspension of Payment’’ paragraph of the electronic funds transfer (EFT) clause of this contract.

(2) The Contractor shall not change the name or address for EFT payments or manual payments, as appropriate, in the SAM record to reflect an assignee for the purpose of assignment of claims (see FAR subpart 32.8, Assignment of Claims). Assignees shall be separately registered in the SAM. Information provided to the Contractor's SAM record that indicates payments, including those made by EFT, to an ultimate recipient other than that Contractor will be considered to be incorrect information within the meaning of the “Suspension of Payment” paragraph of the EFT clause of this contract.

(3) The Contractor shall ensure that the DUNS number is maintained with Dun & Bradstreet throughout the life of the contract. The Contractor shall communicate any change to the DUNS number to the Contracting Officer within 30 days after the change, so an appropriate modification can be issued to update the data on the contract. A change in the DUNS number does not necessarily require a novation be accomplished. Dun & Bradstreet may be contacted—

(i) Via the internet at http://fedgov.dnb.com/webform or if the Contractor does not have internet access, it may call Dun and Bradstreet at 1-866-705-5711 if located within the United States; or

(ii) If located outside the United States, by contacting the local Dun and Bradstreet office.

(d) Contractors may obtain additional information on registration and annual confirmation requirements at https://www.acquisition.gov.

C.4 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS

(NOV 2017)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

http://fedgov.dnb.com/webform https://www.acquisition.gov/

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements

(JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing

Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(3) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-

78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or

Executive orders applicable to acquisitions of commercial items:

[X] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I

(Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509).

[] (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of

2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American

Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (OCT

2016) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved]

[X] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section

743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT

2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment. (OCT 2015) (31 U.S.C. 6101 note).

[X] (9) 52.209-9, Updates of Publicly…

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