Sources Sought Notice - 36C24426Q0800.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJE

CT*

Rehabilitation Professionals Education Subscription MedBridge

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 18711

SOLICITATION NUMBER* 36C24426Q0800

RESPONSE DATE/TIME/ZONE 07-22-2026 12:00 EASTERN TIME, NEW YORK,

USA

ARCHIVE 15 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* U006

NAICS CODE* 611430

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office 4

Commodities 1

POINT OF CONTACT* Contract Specialist

Olivia McDonald olivia.mcdonald@va.gov

PLACE OF PERFORMANCE

ADDRESS Pittsburgh VA Medical Center via Electronic means all of Veterans Integrated Service Network VISN 4

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

This is Not a Solicitation Announcement. This is a Request for Information Only.

This Request for Information (RFI) is intended for information and planning purposes only at this time; and shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs. Since this is Request for Information announcement, no evaluation letters and/or results will be issued to respondents. No solicitation exists. Therefore, do not request a copy of a solicitation.

The Department of Veterans Affairs VISN 4, Network Contracting Office 4 (NCO 4), is seeking information and potential qualified/verified Businesses capable of meeting requirement and salient characteristics below to provide the Veterans Integrated Services Network (VISN) 04 with Rehabilitation Professionals Education Subscription.

Statemwnt of Need VISN 04 Rehabilitation Professionals Education Subscription – MedBridge

1.0 Introduction

1.1 This will be a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide subscriptions from MedBridge for the medical centers of the Veterans Health Administration’s (VHA) Veterans Integrated Service Network (VISN) 04.

2.0 General.

2.1 The Department of Veterans Affairs (VA) VISN04 requires a license for VISN04 rehabilitation professionals (long term care administers, recreational specialists, physical therapists, occupational therapists, speech/language therapists, therapy assistants, and others) for a subscription to a multi-product rehabilitation professional platform. This subscription will be accessible to VA rehabilitation service clinicians and clinician assistants for use by VISN04 Medical Centers and associated Veteran’s Community Clinics (VCC) including offsite/remote and mobile access.

2.2 This platform is the access point for continuing education, live webinars, certification preparation, compliance, home exercise prescription and patient education and will provide VISN04 recreational therapists, RNs, physical, occupational, and speech/language therapists with information to directly support patient care in the rehabilitation realm.

3.0 Objectives.

3.1 The goal is to establish the VISN04-wide provision of an electronic platform to support the specialists that make up the rehabilitation service organizations across VISN04. Specifically, unlimited access to educational evidence-based continuing education with accredited video based online courses, patient education and home exercise interactive material, and mobile device applications to improve Veteran experience, adherence, and satisfaction during the rehabilitation process.

3.2 Provide VISN04 clinicians and assistants with access to the content of the platform.

3.3 One VISN-wide contract will provide economies of scale and reduce administrative efforts required to initiate and manage nine independent facility contracts.

3.4 Task Orders linked to the IDIQ will identify and quantify Government needs and Periods of Performance.

3.5 A VISN-wide contract will facilitate VISN-wide usage monitoring and evaluation.

3.6 The virtual platform allows for home exercise and education prescription, and continuing education opportunities, both a valuable resource for patient Veterans and clinicians.

4.0 Requirements.

4.1 The vendor will provide all rehabilitation organization sites in VISN4 with access to a single, online web-based rehabilitation resource product.

4.2 Users are to have access from any web-enabled computer or mobile device.

4.2.1 This solution will provide rehab departments with a patient education tool to train, support, and re-enforce patient teaching that can be delivered electronically as well as in printed format. The solution will allow the rehab staff member to track patient engagement with the home exercise program.

4.2.2 The solution will also provide Continuing Education Units/Credits (CEUs) to multiple disciplines such as, physical therapists, occupational therapists, speech/language therapists, recreation specialists, long term care administrators, nurses, etcetera.

4.3 Product/Information Scope: VISN04 subscription includes the rehabilitation, point of care, online database of rehabilitation continuing education, live webinars, certification preparation, compliance, and patient engagement content, plus associated graphs, tables, images, etc. that support the context of the written material.

4.4 Product/Information Quality:

4.4.1 Resources are accurate, authoritative, relevant and current.

4.4.2 The sources are well-regarded in their allied health and general medical and nursing fields and include any images, animations, tables and diagrams

4.5 Usability:

4.5.1 Navigation within the clinical decision support tool is logical and easy, providing fast access to topics and subtopics.

4.5.2 Topic linking or indexing retrieves electronic content of high relevance quickly.

4.5.3 There are “user friendly” help and direction aids.

4.6 Access, Content, Support.

4.6.1 508 compliance (see https://www.section508.gov/ for additional information):

4.6.1.1 Medbridge confirms that new content being added to the platform conforms to Section 508 requirements. Additionally, patient-facing content available through the platform is 508 compliant. Some historical content accessible to clinical staff is not currently compliant; however, Medbridge confirms efforts to bring those historical materials into compliance. Medbridge shall provide updates on current efforts to achieve full compliance if requested by the Contracting Officer.

4.6.2 Access to be granted through user identification, username and/or password.

4.6.3 It is required that all authorized VISN04 users have access to the product through any web-enabled computer or mobile device.

4.6.4 The product is compatible with most standard web browsers, which have cookies enabled.

4.6.5 The product is compatible with the Windows environment.

4.6.6 Both site content and web-site support are the responsibility of the Contractor.

This includes tech support to VISN04 users.

4.6.7 Contractor must identify and provide contact information for a Point of Contact (POC) for customer service matters.

4.6.8 Government inquiries must be addressed and responded to within five business days of receipt.

4.6.9 Real time usage statistics must be available to the Government’s assigned account administrator.

4.6.10 The product must be accessible via smart phones, tablets, and iPads.

4.6.11 The contractor shall offer product use training which shall be available for onboarding and use by the Government.

4.6.12 Transferrable Subscriptions

4.6.12.1 Medbridge will allow up to 25 percent of annual subscriptions to be transferred between users to accommodate personnel turnover.

5.0Contract Line Items.

5.1Contractor must provide pricing for the Contract Line Items identified in the following table:

Contract Line-Item Number

(CLIN)

Name Description Unit Price per month

Unit Price per year

00001 Enterprise Silver

Clinical and Compliance Course Libraries, Learning Management System (LMS), Home

Exercise Program (HEP) and Patient Education, Mobile Applications, Patient Satisfaction (NPS)

00002 SLP Silver SLP and Compliance Course Library, LMS, HEP, Patient Education, Mobile Applications, NPS

00003 Patient Engagement

HEP and Patient Education, Patient Mobile

Applications

Responses to this RFI should include company name, address, point of contact, phone number, and point of contact e-mail, UEI Number, Cage Code, size of business.

Please answer the following questions:

(1) Please indicate the size status and representations of your business , such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hubzone, Woman Owned Small Business (WOSB), Large Business, etc.)

(2) Is the required equipment available on a Federal Supply Schedule or Government Wide Acquisition Contract? If so, please include the schedule number.

(3) Are you the manufacturer, distributor, or an equivalent solution to the items being referenced above?

If not, provide additional information shown below. This is to confirm compliance with the non-manufacturer rule IAW 13 CFR 121.406(b) Nonmanufacturers.

• Does your company exceed 500 employees

• Primarily engaged in the retail or wholesale trade and normally sells the type of item being supplied;

• Take ownership or possession of the item(s) with its personnel, equipment or facilities in a manner consistent with industry practice;

• Provide the items of a small business

(4) If your company is a large business, do you have any authorized small business distributors? If so, please provide their company name, telephone, point of Contact and size status (if available).

(5) If your company is a small business and you are an authorized distributor/reseller for the items identified above or an equivalent solution, do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled;

modified?

(6) Is the item you are supplying made or manufactured in America? This is to ensure compliance with FAR 52.225-1 Buy American-Supplies.

(7) If you intend to subcontract any work on this contract, what portion of the total cost will be self-performed/will be performed by your organization? Please provide estimated detailed percentage breakdowns related to subcontracted work and completion of job.

(8) General pricing of your products/solution is encouraged. Pricing will be used for the purpose of market research only. It will not be used to evaluate for any type of award.

(9) Please submit your capabilities in regard to the salient characteristics detailed above and any information pertaining to “equal to items” to establish capabilities for planning purposes?

(10) Please review salient characteristics/statement of work (if applicable) and provide feedback or suggestions. If none, please reply as N/A.

(11) Please provide your UEI number.

*** Submissions addressing number (10) should show clear, compelling and convincing*** evidence that all “equal to items" meet all the salient characteristics.

This RFI will be conducted in accordance with Federal Acquisition Regulation (FAR) Part 12. Telephone responses will not be accepted.

Responses must be received via email to Contract Specialist Olivia McDonald at olivia.mcdonald@va.gov no later than 12:00 PM Eastern Standard Time on July 22, 2026. This notice will help the VA in determining available potential sources only. Do not contact VA Medical Center staff regarding this requirement, as they are not authorized to discuss this matter related to this procurement action.

All firms responding to this Request for Information are advised that their response is not a request for proposal, therefore will not be considered for a contract award.

If a solicitation is issued, information will be posted on SAM.gov web site for all qualified interested parties at a later date and interested parties must respond to the solicitation to be considered for award. This notice does not commit the government to contract for any supplies or services. The government will not pay for any information or administrative cost incurred in response to this Request for Information. Information will only be accepted in writing via email.

DISCLAIMER

This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

End of Document