36C24426Q0514.docx

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

GENERAL INFORMATION

Network Contracting Office 4 Lebanon VAMC 1700 South Lincoln Avenue 17042

POINT OF CONTACT*

Contracting Specialist Britni Greenleaf Britni.Greenleaf@va.gov

PLACE OF PERFORMANCE

1601 Kirkwood Highway

Wilmington DE

ADDITIONAL INFORMATION

DESCRIPTION

Description This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.

This Solicitation number 36C24426Q0514 is being issued as a Request for Quote (RFQ). The Government anticipates awarding one Purchase Order resulting from this solicitation.

This acquisition is set-aside as 100% to service-disabled veteran owned small business (SDVOSB). Any SDVOSB responding to this solicitation must complete, sign, and return the full VAAR clause at 852.219-75 in order to be considered for evaluation and award.

This solicitation requires registration with the System for Award Management (SAM) prior to award, pursuant to applicable regulations and guidelines. Registration information is at: http://www.sam.gov . Confirmation of SAM registration will be validated prior to awarding a contract.

The Veterans Integrated Service Network 04 (VISN4) has a new requirement at Wilmington VA Medical Center for Re-key Services as listed in the Performance Work Statement (PWS), Attachment A.

The Contractor shall provide all necessary licenses, certifications, training, and requirements cited in the PWS. All work is to be performed in accordance with applicable federal, state, and local regulations or ordinances.

All interested offerors shall provide a quotation for the following: Pricing Schedule, Attachment B. Place of Performance: Wilmington VA Medical Center

VISN-04 intends to enter into a Purchase Order anticipated to begin: 06/13/2026-12/13/2026.

Contracting Office Address:

Department of Veterans Affairs Regional Procurement Office East Network Contracting Office 4 (NCO 4) Lebanon VA Medical Center 1700 South Lincoln Avenue Lebanon, PA 17042

Contracting Specialist: Britni Greenleaf Email: Britni.Greenleaf@va.gov

52.212-4, Contract Terms and Conditions - Commercial Products and Commercial Services 52.252-2 Clauses Incorporated By Reference (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/far-overhaul http://www.va.gov/oal/library/vaar/

(End of Clause)

52.203-3 52.203-12

52.203-17

GRATUITIES

LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS

CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS

APR 1984

JUN 2020

NOV 2023

52.204-9

52.204-10

52.204-13 52.204-19

52.219-8 52.219-14 52.219-28

52.222-3 52.222-35 52.222-36

52.222-37 52.222-40

52.222-41

PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL

REPORTING EXECUTIVE COMPENSATION AND FIRST-TEIR SUBCONTRACT AWARDS

SYSTEM FOR AWARD MANAGEMENT MAINTENANCE

INCORPORATION BY REFERENCE OF REPRESENTATIONS AND CERTIFICATIONS

UTILIZATION OF SMALL BUSINESS CONCERNS

LIMITATIONS ON SUBCONTRACTING

POSTAWARD SMALL BUSINESS SMALL BUSINESS PROGRAM REREPRESENTATION

CONVICT LABOR

EQUAL OPPORTUNITY FOR VETERANS

EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES

EMPLOYMENT REPORTS ON VETERANS

NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR RELATIONS

SERVICE LABOR CONTRACT STANDARDS

JAN 2011

JUN 2020

OCT 2018

DEC 2014

JAN 2025

OCT 2022

JAN 2025

JUN 2003

JUN 2020

JUN 2020

JUN 2020

DEC 2010

AUG 2018

52.222-50 52.222-54 52.222-90

52.228-5

52.226-8

COMBATING TRAFFICKING IN PERSONS

EMPLOYMENT ELIGIBILITY VERIFICATION

ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

INSURANCE-WORK ON A GOVERNMENT INSTALLATION

ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING WHILE DRIVING

NOV 2021

JAN 2025

APR 2026

JAN 1997

MAY 2024

52.232-23 52.232-39 52.232-40

52.233-1 52.233-3 52.233-4 52.240-91

852.237-74

ASSIGNMENT OF CLAIMS

UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS

PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS

DISPUTES

PROTEST AFTER AWARD

APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM

SECURITY PROHIBITIONS AND EXCLUSTIONS REPRESENTATIONS AND CERTIFICATIONS

NON-DISCRIMINATION IN SERVICES DELIVERY

MAY 2014

JUN 2013

MAR 2023

MAY 2014

AUG 1996

OCT 2004

NOV 2025

OCT 2019

VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

VAAR 852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (MAR 2026)

VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING (MAR 2026)

As prescribed in 804.1303, insert the following clause:

(a) Definitions. As used in this clause – VA Information system is the same as information system and means, pursuant to 38 U.S.C. 5727, a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information whether automated or manual.

VA sensitive information means all VA data, on any storage media or in any form or format, which requires protection due to the risk of harm that could result from inadvertent or deliberate disclosure, alteration, or destruction of the information and includes sensitive personal information. The term includes information where improper use or disclosure could adversely affect the ability of VA to accomplish its mission, proprietary information, records about individuals requiring protection under various confidentiality provisions such as the Privacy Act and the HIPAA Privacy Rule, and information that can be withheld under the Freedom of Information Act. Examples of VA sensitive information include the following: individually-identifiable medical, benefits, and personnel information; financial, budgetary, research, quality assurance, confidential commercial, critical infrastructure, investigatory, and law enforcement information; information that is confidential and privileged in litigation such as information protected by the deliberative process privilege, attorney work-product privilege, and the attorney-client privilege; and other information which, if released, could result in violation of law or harm or unfairness to any individual or group, or could adversely affect the national interest or the conduct of Federal programs.

(b) General. Contractor personnel assigned to work for or on behalf of VA must undergo a background investigation commensurate with the risk and sensitivity level designation associated with the work to be performed at the level indicated in the contract. The Contractor and subcontractors shall comply with VA Directive/Handbook 0710, Personnel Security and Suitability Program, which can be accessed at: https://vaww.va.gov/vapubs/index.cfm

(c) Risk and Sensitivity Levels. The following table identifies the risk and sensitivity levels that apply to any personnel providing services under this contract.

*VA Administrations, organizations and staff offices will use the OPM Position Designation Tool.

Positions/Tasks Designated as Non-Sensitive Positions - Tier 1/Low Risk

Rekey Services – Nonsensitive, Tier 1/Low Risk

Security clearances are granted to individuals with a specific requirement for access to classified material (for example, Confidential, Secret and Top Secret). Contractor personnel that are required to obtain a security clearance will be subject to a Tier 3 or Tier 5 investigation. The following sensitivity designations have been assigned for the identified Tier 3 and Tier 5 required by this contract:

Tier 3: Not Applicable Tier 5: Not Applicable

(d) Fitness. The results from a background investigation are used to determine if an individual’s fitness is sufficient for that individual to perform work for or on behalf of VA in the position identified in this contract. Contractor fitness determinations are made in accordance with 5 CFR Part 731.202.

Fitness requirements for employment are separate and distinct from job qualifications. If a Contractor or subcontractor employee is found to be unsuitable or unfit to provide services under this contract, the Contractor shall immediately remove the employee from working on this contract and take those necessary steps that restrict the employee’s logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information.

The Contractor shall advise the employee that they are not permitted to access any VA controlled building or real property in relation to this contract.

The removal of an unfit Contractor or subcontractor employee does not alleviate the Contractor from satisfying the requirements of this contract. The Government will not reimburse the Contractor for any costs associated with the recruitment/replacement of an employee or subcontractor employee who is found to be unfit.

(e) Identification Cards. The Government will provide a Personal Identification Verification (PIV) card or other identification card, as necessary, to fit Contractor personnel who require physical access to VA facilities and/or logical access to VA data, information, VA sensitive information, or information technology or VA information systems containing such data or information. Contractor and subcontractor personnel shall prominently display their PIV/identification card on their persons while working at a VA facility and shall present their PIV/identification card for inspection upon request by a VA official. The Contractor must surrender the employee or subcontractor employee’s PIV/identification card in accordance with the requirements set forth in Directive/Handbook 0735 when any of the following events occur:

1. When no longer needed for contract performance.

2. Upon completion of the Contractor/subcontractor employee’s employment.

3. Upon contract completion or termination.

(f) Lost/stolen. Immediately upon detection, the Contractor shall report a lost or stolen PIV/identification card to the Government authorities as identified in Directive/Handbook 0735. Within 48 hours of reporting the lost/stolen PIV/identification card, the Contractor shall submit to the Program Manager an incident report that describes the relevant facts and circumstances regarding the loss/theft. If the loss/theft was reported by the Contractor to the local police, the Contractor shall further submit a copy of the final police report to the Program Manager within 48 hours of the report being made available by the local police department. The Government will not reimburse the Contractor for any costs that result from lost/stolen PIV/identification card(s).

(g) Regular Reporting. The Contractor shall submit a status report to PIV Sponsor within 5 working days after the end of each calendar quarter and as requested by the Government in order to initiate contract closeout procedures. The report must provide the status of each contractor/subcontractor employee who is required to have a PIV/identification card during the performance of the contract. The report shall identify the Contractor and the contract number, and list the following status for each contractor/subcontractor employee who holds a PIV/identification card under this contract:

1. Contractor/subcontractor employee name..

2. Name of VA facility where Contractor/subcontractor employee works, if applicable.

3. Date background check submitted for Contractor/subcontractor employee.

4. Date PIV/identification card issued to Contractor/subcontractor employee.

5. Contractor/subcontractor employee’s PIV/identification card number, as applicable.

6. Date Contractor/subcontractor employee no longer has need for PIV/identification card.

7. Date Contractor notified VA that PIV/identification card is no longer required.

8. Date Contractor returned PIV/identification card was returned to VA.

(h) Flow down of clause. The Contractor shall include the substance of this clause in subcontracts, third-party agreements, and BAA’s, in which subcontractors, third-party servicers/employees, and business associates will perform functions where they will have physical access to a VA facility or logical access to VA data, information, VA sensitive information, or information technology or VA information system containing such data or information.

(End of clause)]

VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS (JAN 2023)

VAAR 852.237-75 KEY PERSONNEL (OCT 2019)

VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

52.252-1 Solicitation Provisions Incorporated By Reference (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov/far-overhaul http://www.va.gov/oal/library/vaar/ (End of Provision)

52.203-11

52.204-7 CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO INFLUENCE CERTAIN FEDERAL TRANSACTIONS

SYSTEM FOR AWARD MANAGEMENT

SEPT 2024

NOV 2024

52.229-11

52.240-90

852.209-70 852.233-70 852.233-71 852.273-70 852.273-74

REPORTING TAX ON CERTAIN FOREIGN PROCUREMENTS – NOTICE AND REPRESENTATION

SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS AND CERTIFICATIONS

ORGANIZATIONAL CONFLICTS OF INTEREST

PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

ALTERNATE PROTEST PROCEDURE

LATE OFFERS

AWARD WITHOUT EXCHANGES

JUN 2020

NOV 2025

OCT 2020

SEP 2018

SEP 2018

NOV 2021

NOV 2021

52.222-42 Statement of Equivalent Rates for Federal Hires (May 2014) In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by the contracting agency subject to the provisions of 5 U.S.C.5341 or 5 332.

This Statement is for Information Only: It is not a Wage Determination Employee Class: 4804 Locksmith, WG 9

852.219-75 VA Notice of Limitations on Subcontracting - Certificate of Compliance for Services and Construction (Jan 2023)

(a) Pursuant to 38 U.S.C. 8127(l)(2), the offeror certifies that—

(1) If awarded a contract (see FAR 2.101 definition), it will comply with the limitations on subcontracting requirement as provided in the solicitation and the resultant contract, as follows: [Contracting Officer check the appropriate box below based on the predominant NAICS code assigned to the instant acquisition as set forth in FAR 19.102.]

(i) [ X ] Services. In the case of a contract for services (except construction), the contractor will not pay more than 50% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDVOSB/VOSB subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. Other direct costs may be excluded to the extent they are not the principal purpose of the acquisition and small business concerns do not provide the service as set forth in 13 CFR 125.6.

(ii) [ ] General construction. In the case of a contract for general construction, the contractor will not pay more than 85% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 85% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(iii) [ ] Special trade construction contractors. In the case of a contract for special trade contractors, the contractor will not pay more than 75% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 75% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(2)The offeror acknowledges that this certification concerns a matter within the jurisdiction of an Agency of the United States.The offeror further acknowledges that this certification is subject to Title 18, United States Code, Section 1001, and, as such, a false, fictitious, or fraudulent certification may render the offeror subject to criminal, civil, or administrative penalties, including prosecution.

(3) If VA determines that an SDVOSB/VOSB awarded a contract pursuant to 38 U.S.C. 8127 did not act in good faith, such SDVOSB/VOSB shall be subject to any or all of the following:

(i) Referral to the VA Suspension and Debarment Committee;

(ii) A fine under section 16(g)(1) of the Small Business Act (15 U.S.C. 645(g)(1)); and

(iii) Prosecution for violating 18 U.S.C. 1001.

(b)The offeror represents and understands that by submission of its offer and award of a contract it may be required to provide copies of documents or records to VA that VA may review to determine whether the offeror complied with the limitations on subcontracting requirement specified in the contract. Contracting officers may, at their discretion, require the contractor to demonstrate its compliance with the limitations on subcontracting at any time during performance and upon completion of a contract if the information regarding such compliance is not already available to the contracting officer. Evidence of compliance includes, but is not limited to, invoices, copies of subcontracts, or a list of the value of tasks performed.

(c)The offeror further agrees to cooperate fully and make available any documents or records as may be required to enable VA to determine compliance with the limitations on subcontracting requirement. The offeror understands that failure to provide documents as requested by VA may result in remedial action as the Government deems appropriate.

(d)Offeror completed certification/fill-in required. The formal certification must be completed, signed and returned with the offeror’s bid, quotation, or proposal. The Government will not consider offers for award from offerors that do not provide the certification, and all such responses will be deemed ineligible for evaluation and award.

Certification:

I hereby certify that if awarded the contract, [insert name of offeror] will comply with the limitations on subcontracting specified in this clause and in the resultant contract. I further certify that I am authorized to execute this certification on behalf of [insert name of offeror].

Printed Name of Signee:________________________________________ Printed Title of Signee:_________________________________________ Signature:___________________________________________________ Date:_____________________ Company Name and Address:______________________________________ (End of clause)

Addendum To Far 52.212-1 Instructions To Offerors-Commercial Products And Commercial Services:

Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the Point of Contact listed below.

Quotes in response to this RFQ are due on 10:00 AM (EST), Wednesday, May 20. Quotes shall be submitted in writing and sent via email to Contracting Specialist Britni Greenleaf: Britni.Greenleaf@va.gov. Please insert “Solicitation Number 36C24426Q0514 Wilmington Re-Key Services” in the subject line of your email. All submissions shall be 5MB or less. If the email is more than 5MB, submit multiple emails labeling them 1 of XX, 2 of XX, etc. Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

Any questions or concerns regarding this solicitation shall be forwarded in writing via email to the Contracting Specialist by 10:00 AM EST, Wednesday, May 13. Questions will not be accepted after Wednesday, May 13. Responses to the Offeror’s question(s) will be posted via an amendment on SAM.gov/ Contract Opportunities via: http://www.sam.gov.

Failure to follow all instructions may result in Offeror(s) being determined as ineligible for evaluation and award. All proposals shall be valid 60 days from the quote response date.

Offeror(s)s are cautioned to be responsive to all requirements in the PWS and to provide sufficient information to allow for evaluation of the quotes.

Offeror’s are required to submit the following:

1. Attachment B: Price Schedule: Please complete price information in the last two columns of Attachment B and return with your quote.

2. To facilitate the award process, all quotes shall include a statement regarding the terms and conditions herein as follows:

"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."

Or

"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"

And a statement to acknowledge amendments, if applicable.

3. Cover Letter. Offeror(s)s shall submit a cover letter identifying their Company name, contact information, CAGE Code, SAM Unique Entity ID (UEI) number of the prime and any teaming partner/subcontractor.

4. Offeror(s)s shall submit a Technical Capability which shall address the following at a minimum:

a. Key Personnel The Offeror shall submit a comprehensive staffing plan identifying all personnel proposed for this contract. The plan must include individual’s relevant experience, educational background, certifications, areas of specialty, and the following mandatory qualifications:

· BEST A2 Interchangeable Core (IC) System Expertise The Offeror must provide personnel who are fully trained and experienced in the installation, maintenance, and reconfiguration of BEST A2 IC systems.

· Large-Scale Core Replacement Capability The Offeror must demonstrate the ability to perform full BEST A2 core replacement across all designated VA facilities.

· Professional Key Cutting, Testing, and Secure Distribution

· Secure Handling and Disposal The Offeror must provide strict chain-of-custody procedures for all sensitive locking components.

b. Multi-Facility Assessment and Verification The Offeror must provide all information necessary to perform a complete and accurate assessment of lock hardware across all specified locations.

c. Lock Management Database Update Capability The Offeror must update the VA’s lock management database to reflect all new core assignments, keying levels, and door mappings. The Offeror shall demonstrate the capability to provide a complete, fully functional backup of the updated system upon project completion.

d. Compliance with Applicable Standards and Regulations The Offeror must provide documentation demonstrating compliance with all applicable federal, VA, environmental, and occupational safety requirements, including but not limited to:

• VA security policies and VA Police directives

• OSHA standards (29 CFR 1910 and 1926)

• Environmental and safety regulations, including 40 CFR and applicable Delaware Title 7 and Title 16 requirements

e. Contractor-Furnished Equipment and Materials Inventory The Offeror must provide an inventory of all personnel, tools, equipment, materials, vehicles, and supplies necessary to perform all required tasks.

f. Hours of Performance and Emergency Response Capability Plan The Offeror shall conduct all project work during VA‑authorized hours (8:00 PM – 4:30 AM, Monday through Friday). The Offeror shall provide an emergency response plan that includes 24/7 emergency locksmith support upon request.

5. Review and complete the full VAAR Clause at 852.219-75 - VA Notice of Limitations on Subcontracting

ADDENDUM TO FAR 52.212-2 EVALUATION— COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

The following are factors used in the comparative evaluation of quotes:

The Government will award a contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Comparative evaluation will be conducted in accordance with RFO 12.203. The following factors shall be used to evaluate offers:

1. Price - The government reserves the right to award to an Offeror with other than the lowest price. The award will be made to the Offeror whose quote represents the best overall value to the government.

2. Technical Capability - The Offeror clearly demonstrates in its response an understanding of all the Government’s requirements based on how well the proposed services meet the Government’s requirement. Additionally, the Offeror displays an effective approach for the completion of service in accordance with the PWS and based on the information requested in the instructions to offerors section of the solicitation.

3. Past Performance – The past performance evaluation will assess the relative risks associated with a quoter’s likelihood of success in fulfilling the solicitation’s requirements as indicated by the quoter’s record of past performance. The past performance evaluation may be based on the contracting officer’s knowledge of and previous experience with the supply or service being acquired; customer surveys, and past performance questionnaire replies; Contractor Performance Assessment Reporting System (CPARS) at http://www.cpars.gov/; or any other reasonable basis.

FAR 52.212-2 (c) A written notice of award or acceptance of a quote, mailed or otherwise furnished to the successful Offeror(s) within the time for acceptance specified in the quote, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept a quote, whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Additional information pertaining to Comparative Evaluation is below:

What Comparative Evaluation is:

· It is the direct comparison of one quotation/offer with another in a uniform and fair manner to determine which quote/offer provides the Government what it needs, where and when, as identified in the RFQ

· It is an assessment of which response is the “best” as a whole

· Once one quotation/offer is found acceptable, it is compared side by side to the remaining ones, and the “best” one is chosen

What Comparative Evaluation is not:

· It does not individually evaluate quote/offers against specified evaluation factors

· It does not assign a rating using a color, numerical, or other rating methodology

· Although the process is not prohibited, it does not require additional evaluation to determine if minimal advantage is worth a minimal or normal price difference

· It is not a low price technically acceptable (LPTA) or trade-off process

CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

See attached document: Attachment A – Performance Work Statement & Quality Assurance Surveillance Plan (QASP) See attached document: Attachment B – Price Schedule See attached document: Attachment C – Wage Determination

Point of Contact Britni Greenleaf Department of Veterans Affairs Regional Procurement Office East Network Contracting Office 4 (NCO 4) Britni.Greenleaf@va.gov

Performance Work Statement (PWS) Re-Key Main Facility and Community-Based Outpatient Clinics

Wilmington VA Medical Center 1601 Kirkwood Highway Wilmington, DE 19805-4927

Community-Based Outpatient Clinics:

-Atlantic County VA Clinic (Linwood, NJ) -Cape May County VA Clinic (Rio Grande, NJ) -Cumberland County VA Clinic (Vineland, NJ) -Kent County VA Clinic (Dover, DE) -Sussex County VA Clinic (Georgetown, DE)

1. Purpose The purpose of this Performance Work Statement (PWS) is to establish the performance requirements for the complete replacement, re-keying, configuration, and system update of the BEST A2 interchangeable core (IC) keying system at the Wilmington VA Medical Center and all affiliated Community Based Outpatient Clinics (CBOCs). The objective is to restore secure, accurate, and fully functional key control to all affected VA facilities.

2. Background The Wilmington VAMC’s A2 keying system has been compromised at the Grand Master Key level, including the A and B keyway hierarchy. To reestablish proper physical security and maintain compliance with VA standards, the facility requires a complete assessment, replacement of all IC cores, issuance of new keys, and update of the lock system management database.

3. Scope of Work The Contractor shall perform all tasks necessary to deliver a fully restored, accurate, secure, and documented BEST A2 keying system. This includes:

· A comprehensive pre‑project assessment

· Replacement of all BEST A2 IC cores

· Development of a complete keying hierarchy

· Cutting and distribution of new keys

· Updating and validating the VA lock management database

· Providing all required deliverables and documentation

· Ensuring secure off-site disposal of removed hardware

4. Performance Objectives and Required Outcomes Objective 1 – Complete and Accurate Pre‑Project Assessment Outcome: The Contractor delivers a validated, complete inventory and implementation plan enabling accurate re-keying and system continuity.

Performance Requirements:

· Assess all doors, cores, locks, and hardware across all facilities

· Verify existing key hierarchy and update with POC input

· Identify compatibility issues and propose corrective strategies

· Produce a written assessment containing inventory, schedule, risks, and staffing plan Objective 2 – Full IC Replacement and Re-Keying Outcome: All designated cores are replaced with new BEST A2 cores meeting VA TIL requirements, installed properly and functioning correctly.

Performance Requirements:

· Replace all BEST A2 cores across Wilmington VAMC and CBOCs

· Re-pin as required to support the new hierarchy

· Achieve 100% functional testing of each installed core

· Prevent disruption to clinical operations by coordinating work windows Objective 3 – Key Production and Distribution Outcome: New keys are produced to required quantities, operate consistently, and are transferred securely.

Performance Requirements:

· Produce new keys equal to existing authorized quantities + 20% attic stock

· Test all keys in assigned doors

· Label and organize keys to VA key control standards

· Transfer keys only to VA‑designated personnel Objective 4 – Lock System Database Accuracy Outcome: The VA’s lock management database is fully updated, accurate, and validated.

Performance Requirements:

· Update database with all new keying levels, cores, groupings, and locations

· Coordinate with VA IT for secure access

· Validate system accuracy with the POC

· Provide a complete backup at project completion Objective 5 – Secure Disposal and Documentation Outcome: Removed hardware is disposed of securely off‑site with documented proof.

Performance Requirements:

· Collect all removed cores, keys, and hardware

· Dispose of materials per federal physical security guidelines

· Provide certificate of destruction

5. Performance Standards Performance will be measured against the following standards:

· Assessment accuracy: 100% match between assessment inventory and final installation

· Core installation functionality: 100% of installed cores must operate correctly at acceptance

· Key accuracy: 100% of keys must operate as intended in all designated hardware

· Database accuracy: 100% of records must reflect correct core, keying level, and door assignment

· Schedule adherence: Contractor must complete tasks within POC‑approved timeline

· Security compliance: Zero unauthorized personnel, zero lost keys, zero unreturned hardware

6. Government‑Furnished Information (GFI) The Government will provide:

· Access to all required buildings and rooms

· Existing keying records

· Access to lock management box

· Facility points of contact for scheduling

7. Contractor-Furnished Items and Responsibilities The Contractor shall furnish all labor, materials, tools, parts, equipment, keys, cores, test devices, and transportation necessary to fulfill all performance objectives.

8. Personnel Requirements Contractor personnel shall:

· Be qualified and experienced with BEST IC & A2 interchangeable core systems

· Have experience performing work in federal or healthcare facilities

· Meet VA security, identification, and access requirements

· Be capable of working concurrently across multiple facilities

9. Hours of Performance

· Standard work hours: Monday–Friday, 8:00 PM – 4:30 AM

· Emergency services: 24/7 including holidays

· Work outside standard hours requires prior approval from the COR and M&O Shop Foreman

10. Security Requirements

· Contractor personnel must comply with VA security procedures and VA Police instructions

· All keys, cores, and sensitive items must remain under constant chain of custody

· No removed hardware may remain on VA property

11. Environmental / Occupational Safety and Health (EOSH) Contractor shall comply with all applicable regulations, including:

· 29 CFR 1910 – OSHA General Industry

· 29 CFR 1926 – OSHA Construction

· 40 CFR – Environmental Protection

· Delaware Code Title 7 – Conservation

· Delaware Code Title 16 – Health & Safety

12. Deliverables Pre‑Work Deliverables

· Assessment Report

· Verified Lock & Door Inventory

· Implementation Plan & Schedule Execution Deliverables

· All new BEST cores installed and tested

· Keys cut and issued in required quantities

· Lock database updated and validated Final Deliverables

· Key hierarchy chart and key tree

· Core and door/room mapping documentation

· Certificate of destruction

· Final walkthrough and acceptance documents

13. Performance Surveillance The Government will evaluate Contractor performance through:

· Random sampling of key and core functionality

· Review of updated lock management database

· Verification of inventory accuracy

· Inspection of documentation and destruction records

· Direct observation of work performance

QASP Table

ATTACHMENT B: PRICE/COST SCHEDULE

ITEM INFORMATION

Labor to install and construct all lock cylinders Contract Period: Base POP Begin: 06/13/26 POP End: 12/13/26

Labor to construct and create all keys

POP Begin: 06/13/26

Estimated 9,180 (2 keys) x 0.25 (time per key) = 2,295

Labor to Create and design master key specifications

Materials for all keys/locks and accessories

See attached document: Attachment C ALL WDs.

End of Document

Combined Synopsis/Solicitation Notice