S02_Attachment_4_Quality_Assurance_Surveillance_Plan.docx

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VISN 4 - 5 Year Municipal Solid Waste
Solicitation number
36C24419Q0025
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36C24419Q0025 S02 Attachment 4 Quality Assurance Surveillance Plan.docx

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Attachment 4 Quality Assurance Surveillance Plan Quality Assurance Surveillance Plan (QASP)

Quality Assurance Surveillance Plan

Performance Objectives
Performance

Standard Acceptable Quality Level (per location)

Method of Monitoring Disincentive

Documentation

1. Permits, licenses, registrations, certifications and insurance.

2. QC Plan

3. Solid waste

4. Recycling

5. Invoicing (Tungsten)

Deliver documents to the COR or Tungsten portal.
Provided to the Facility COR or Contracting Officer within 30 days of schedule listed within the contract.
100%

Inspection.

1% Deduction from monthly invoice.

Quarterly Meetings
Set up, participate and document quarterly meetings with each Facility COR.
Four (4) meetings per year with distributed meeting minutes.
100%

Inspection.

1%

Pickup Schedule
Meet collection schedule and correct missed pickups within 24 hours.
No more than five (5) missed pickups or more than three (3) missed corrections within 24 hours per month.
100%

Inspection.

2%

Equipment condition.
Equipment should be good working condition, clean, sanitized, and free of odors.
No more than five (5) reports of failed equipment or filthy containers per month.
Random inspection.
1%
Containers and storage location.
Area shall be clear of debris and spillage. Returned to original location, upright, lid secure.
No more than five (5) reports of excessive debris, spillage, or improperly placed containers per month.
Random inspection.
1%
GEMS Program
Compliance with GEMS program and Executive Order 13101.
Continuous improvement throughout the contract duration.
Observation, disposal reports, quarterly meeting GEMS discussion and documentation.
A performance evaluation through Government’s tracking system (CPARS).

The Acceptable Quality Levels listed above will be applied by the VA to each individual medical center independent of the others. For example, failure to submit an invoice to the Pittsburgh facility will not be combined with a failure to submit an invoice to the Philadelphia facility.

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