36C24226P0512_1.docx

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Attached to
R699--James J. Peters Switchboard Operators Services. Federal contract opportunity
Solicitation number
36C24226Q0189
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 2

About this file

This is an Award Notice for switchboard operator services at the James J. Peters VA Medical Center in the Bronx, New York. The contract was awarded to Innovation at Work Inc. (UEI: FBFALR6EY3V4), located at 445 Dexter Avenue, Suite 4050, Montgomery, Alabama 36104-3867, for a total award amount of $2,648,686.40. The award date is May 15, 2026, under solicitation number 36C24226Q0189, with award number 36C24226P0512. The contract covers line items 0001-4008 and is classified under Product Service Code R699 (Switchboard Services) and NAICS Code 561421 (Telephone Call Centers).

The contract was issued by the Department of Veterans Affairs Network Contracting Office (Veterans Integrated Service Network 2) located at 2 James J. Peters VA Medical Center, 130 West Kingsbridge Road, Bronx, New York 10468-3904. This procurement carried a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside designation. The Contracting Officer is Clifford S. Harrison, who can be contacted at Clifford.Harrison@va.gov or 718-584-9000 Ext. 4680. The notice is posted to inform all parties of the contract award and will be archived 90 days after the award date.

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Text version

Award Notice

SUBJECT*
Switchboard Operators (VA-26-00010489)

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
10468-3904
SOLICITATION NUMBER*
36C24226Q0189

BASE NOTICE TYPE

ARCHIVE
90 DAYS AFTER THE AWARD DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
R699
NAICS CODE*
561421
SET-ASIDE
SDVOSBC
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 2 James J. Peters VA Medical Center 130 West Kingsbridge Road Bronx NY 10468-3904

POINT OF CONTACT*

Contracting Officer Clifford S. Harrison Clifford.Harrison@va.gov

718.584.9000 Ext4680

AWARD INFORMATION

AWARD NUMBER*
36C24226P0512
AWARD AMOUNT*
2,648,686.40
LINE ITEM NUMBER
0001 - 4008
AWARD DATE (MM-DD-YYYY)*
05-15-2026
AWARDEE NAME*
INNOVATION AT WORK INC
CONTRACTOR’S UEI
FBFALR6EY3V4

AWARDEE ADDRESS LINE 1*

AWARDEE ADDRESS LINE 2*

AWARDEE ADDRESS LINE 3*
445 DEXTER AVE
AWARDEE ADDRESS LINE 4*
STE 4050
AWARDEE CITY
MONTGOMERY
AWARDEE STATE
AL
AWARDEE ZIP CODE
36104-3867

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov
URL DESCRIPTION
VA Homepage
AGENCY CONTACT’S EMAIL ADDRESS
Clifford.Harrison@va.gov
EMAIL DESCRIPTION
Clifford Harrison Email Address

DESCRIPTION

This notice is being posted to inform all parties that the James J. Peters Switchboard Services contract has been awarded to Innovation at Work.

*= Required Field Award Notice

File details come from the government source that posted it. Updated .