36C24225Q0642_1.docx
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- Attached to
- W099--CABLE TV SERVICES
- Solicitation number
- 36C24225Q0642
About this file
This document is a Solicitation for Cable TV Services for the VA New Jersey Health Care System (VANJHCS) at the Lyons campus. The solicitation seeks a certified third-party DirecTV service provider to maintain satellite television services across the entire campus located at 151 Knollcroft Road, Lyons, NJ 07939.
The contract is structured as a base year with four option years, requiring the selected vendor to provide comprehensive services including equipment maintenance, inventory management, replacement scheduling, and fixed firm price billing. The current service provider is DirecTV, with existing equipment already installed on-site. The primary objectives are to ensure continuous TV channel service, maintain equipment, and deliver excellent customer service to the VA healthcare facility. The solicitation is issued by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 2, targeting a specialized cable TV service solution for the Lyons campus healthcare facility.
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This is a Sources Sought Notice
(a) The Government does not intend to award a contract on the basis of this Sources Sought or to otherwise pay for the information solicited.
(b) Although "proposal," "offeror," contractor, and "offeror" may be used in this source sought notice, any response will be treated as information only. It shall not be used as a proposal. The Government is seeking information for market research purposes only.
(c) Any information received from a contractor in response to this Sources Sought may be used in creating a solicitation. Any information received which is marked with a statement, such as "proprietary" or "confidential," intended to restrict distribution will not be distributed outside of the Government, except as required by law.
(d) This Sources Sought is issued by VISN 2 Contracting Office in Buffalo, NY for the purpose of collecting information about DirecTV Services for New Jersey VA Healthcare System, Lyon Camps located at 151 Knollcroft Road, Lyons, NJ 07939. The VA is seeking to provide for this requirement as of 08/01/2025 to replace an expiring contract with DirecTV. The NAICS code identified for this requirement is 517410 - Satellite Telecommunications. The requirement is detailed in the Statement of Work section of this document.
(e) Cursory market research has identified small businesses that may be able to provide for this requirement. Contractors that are able to meet the requirements in the attachment and possess an interest in performing these services, are encouraged to email a capability statement and full information to Megan Ross at Megan.Ross3@va.gov.
- Part of the purpose of this sources sought is to determine the viability of set aside to a specific socio-economic category (service-disabled veteran owned small business, veteran owned small business, women owned small business, HUB Zone, 8(a), small business). Interested parties MUST provide company/individual name, a capability statement, examples of same or similar work performed at other facilities, DUNS number and address, point of contact and social-economic.
If contractor is a Service-Disabled Veteran-Owned Small Business (SDVOSB), a Veteran-Owned Small Business (VOSB), or any other special category of contractors, then contractor is responsible for providing documentation in support of this. This information will be used to determine the viability of a set aside for this requirement. If any of the requested information is not supplied with the response, this may result in the contractor not being considered in the Government’s Procurement Strategy.
The following information is required for determining procurement strategy and viability of sources:
-Set aside requirements have limitations on subcontracting. This service is located in New York. Provide your site location and supporting documentation. Given your location and proximity to the service site, how do you plan to accomplish self-performance of this work?
-If your intention is to subcontract work, what tasks will be performed by you as the prime contractor? What tasks will require a subcontractor due to your inability to perform them within your company?
-How many years’ experience does your company have in performing tasks of this nature, of this scope and this complexity? How many years of service do your proposed technicians have performing tasks of this nature, this scope, and this complexity? How many years does your proposed subcontractor have in performing tasks of this nature, this scope, and this complexity?
-How many jobs of this of this nature, of this scope and this complexity have you performed in the past five years?
-How many certified/licensed technicians does your company currently employ?
- Contractors shall also identify any Federal Supply Schedules that may carry the desired services.
- Contractors shall identify pertinent point of contact for company, contractor DUNS number for size standard and socioeconomic verification in SAM and VIP, as well as for any intended subcontractors.
- Contractor shall provide 2 to 3 instances of past experience which demonstrate that they are a firm regularly engaged in this type of work, to include subcontractors for those jobs.
- Contractor shall provide a listing of any teaming agreements they intend to employ in the performance of this requirement if awarded.
- Contractor shall supply proof of any applicable certification or training required to meet the regulatory requirements, if applicable.
- Contractors shall include any relevant comments about the Attachment(s) if applicable.
STATEMENT OF WORK (DRAFT)
A. GENERAL INFORMATION
1. Title of Project: VA New Jersey Health Care System (VANJHCS) specifically at the Lyons campus is looking to continue providing TV channels to the entire campus located at 151 Knollcroft Road, Lyons, NJ 07939 via satellite service. In addition to the channel service, maintenance and service recovery should be included with the request to provide excellent customer service to the VANJHCS. Currently DirecTV equipment is installed and the previous service provider is DirecTV. We are looking to establish a relationship with a certified 3rd party biller and authorized retailer of DirecTV service that can act on the behalf of the government to maintain equipment, equipment inventory and schedule of replacement equipment, as well as invoice and bill on a fixed firm price basis for a base + four option year contract.
2. Scope of Work: The contractor shall provide optimal TV channel lineup, equipment, and services as well as exceptional customer service to include and not limited to the following:
a. A government point of contact at all times of contract period.
b. Service provider shall provide and maintain all contractor-owned cables, wires, conduits, vaults, equipment, and appurtenant devices necessary to make satellite service available to the medical center 24 hours /7 days a week.
c. The satellite service shall be capable of providing service to each television user via a standard cable jack.
d. FTP television service shall not require the use of cable boxes for each television. Standard room cable jacks for the TV and the quality of the picture should be of High-Quality Resolution to the maximum capability.
e. Service provider equipment shall be responsible ultimately for the cable signals to reach designated “E” closet mounted distribution boxes (to be installed and furnished by service provider) located throughout the facility. In the absence of “E” closets, service provider may need to reach other designated locations such as building basement areas and/or tunnels. Distribution boxes may be mounted. Any pre-existing cables can be utilized. Any new cable runs must be installed in adherence to specifications. The service provider shall connect VA-provided patient “homerun” cables in the distribution boxes so that each outlet becomes alive.
f. All buildings of the Lyons medical center will be included with this request.
g. All system equipment installed or supplied by the service provider shall remain their property and shall not be tampered with or modified in any way by the VA medical center unless prior authorization provided. All system equipment furnished shall be of good quality and shall be maintained during the term of the agreement in a careful and proper manner, conforming to all applicable codes, regulations, and industry standards.
h. Installation work shall confirm in every way to VA and medical center safety policy and regulations, particularly as they apply toward matters regulated by OSHA and the national fire protection administration (NFPA), including the use of approved firestopping materials. When firewalls are breached, for obtaining permits as required for firewall penetrations, for obtaining confined space permits for work below the ground surface or in other confined spaces, and for following all confined space policy. Assurance that cables do not impede fire alarm and sprinkler systems or utilizing these system components for cable support. Any electrical work or equipment must conform to the national electrical code.
i. Monthly invoicing is requested in a 12-month billing cycle over the term of the agreement. Upon 30 days of written notice, adjustments to costs based on increases and / or decreases. Also, if channels lineups require changes, programming other alternatives at an equal or lesser value can be accommodated within agreement of medical center.
j. Entertainment extra packages to include sports is necessary.
k. Music channels, optimal channels and a channel guide on TV and listed for handouts.
l. At a minimum, quarterly maintenance onsite to ensure optimal service and to communicate any issues with users such as poor image quality.
m. 24 hours / 7 days a week service when needed for emergency situations with no more than 4 hours of response time of an emergency request such as outages or repair. The service provider shall respond to calls originating from the electric shop supervisor or designee and/or from the administrative officer of the day (AOD) when an electric shop personnel is not available. Again, these hours can include overnights, weekends and holidays.
n. Repairs shall be at no cost to the VA, except for any damages to system equipment which were resulting from inhouse mishaps that were created by inhouse persons and/or emergency inhouse situations. Excluded from service is jacks, cabling and TVs installed by VANJHCS. Service provider shall not be liable for network problems outside of the medical center which are beyond their control.
o. TV signals shall be of highest quality and equal to the service standards being applied to the community.
p. VA shall provide service provider reasonable access to the premises as may be necessary to install, service extend, remove, modify or maintain the system and otherwise perform its obligations under this agreement, and immediate access in the event of an emergency or system outage. Contact information shall be made available to service provider upon execution of contract. Contact information for normal business hours as well as for all other times of day will be provided which will include electric shop personnel and off duty personnel as well.
q. Service provider must work alongside patient education system specifications available at the medical center and their respective point of contacts as needed.
r. When channel lineup changes are needed different from agreed upon contract, discussions must be initiated in advance to ensure continued service to VANJHCS. If changes affect the service to the medical center, there must be enough time provided for renegotiations of costs. If agreements cannot be reached by both parties, VANJHCS reserves the right to terminate the contract and written notice with be provided.
s. Reasonable consideration to ensure VANJHCS operations continue must be ensured by service provider. Adherence to government laws such as no pictures of recordings must be assured and implemented.
t. VANJHCS will follow up with any issues of tampering, unauthorized services, outlets, theft, etc. that is found by service provider or VANJHCS staff members.
u. VANJHCS will notify service provider of additions or deletions of active TV outlets within a reasonable time-period to adjust costs as needed. To date, there are 150 active receivers at the premises. VANJHCS will commit to monthly costs per TV outlet based on the distribution of services to include all non-private account TV outlets with TVs connected to them throughout the premises.
3. Performance Period: The period of performance for the contract resulting from this SOW will be for a base period of (FY25) and 4 Option years estimated to begin on 08/01/2025.
DISCLAIMER
This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
VA New Jersey Health Care System (VANJHCS) specifically at the Lyons campus is looking to continue providing TV channels to the entire campus located at 151 Knollcroft Road, Lyons, NJ 07939 via satellite service. In addition to the channel service, maintenance and service recovery should be included with the request to provide excellent customer service to the VANJHCS. Currently DirecTV equipment is installed and the previous service provider is DirecTV. We are looking to establish a relationship with a certified 3rd party biller and authorized retailer of DirecTV service that can act on the behalf of the government to maintain equipment, equipment inventory and schedule of replacement equipment, as well as invoice and bill on a fixed firm price basis for a base + four option year contract.
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