36C24223C0003_1.docx

SUBJECT*

VISN 2 VetLink Queuing Sustainment (VA-22-00098417) Justification of Sole Source

GENERAL INFORMATION

BASE NOTICE TYPE

Network Contracting Office (NCO) 2 2875 Union Road Suite 3500 Cheektowaga NY 14227

POINT OF CONTACT*

Contract Specialist Michelle Harsch Michelle.Harsch@va.gov 716-862-7373 716-864-0874

AWARD INFORMATION

AWARDEE ADDRESS LINE 1*

AWARDEE ADDRESS LINE 2*

AWARDEE ADDRESS LINE 4*

ADDITIONAL INFORMATION

Award Notice Award Notice

DESCRIPTION

*= Required Field Award Notice Award Notice

DEPARTMENTOFVETERANSAFFAIRS

JustificationandApproval(J&A)For OtherThanFullandOpenCompetition(>SAT)

AcquisitionPlanActionID:36C242-22-AP-3236VetLinkKiosksupportServices

1. ContractingActivity:DepartmentofVeteransAffairs,VISN02Network 2874UnionRoad,Suite3500 Cheektowaga,NY14227

Funding2237:479-23-1-3040-0001

2. Nature and/or Description of the Action Being Approved:System administration support to include software sustainment services and server administration for VISN 2 Network integrated enterprisePointofService(POS)kiosksforexistingVetLinkserversandhardwaremodalities(e.g. kiosks and queuing displays).

3. Description of Supplies/Services Required to Meet the Agency’s Needs:Software sustainment services for VISN 2 Network’s existing VetLink servers (Test & Production) and applicable queuing workflow(s). The VetLink servers control the VetLink hardware modalities (e.g., kiosks, queuing displays). This service contract is needed to ensure that approximately 452 pieces of equipment supportingthecurrentlyfieldedkioskswillcontinuetofunctionas theydotodayprovidedthatthe hardware is operational and/or under local extended warranty services with the vendor. This also includes System Administration Support to include software sustainment services and server administration.The VetLink kiosks are located at the (9) VISN 2 Medical Center locations and Community Based Outpatient Clinics (CBOC).

Theestimatedyearlycostofthiscontractis$673,380.00.Theestimatedcostto coverthebaseyear and four (4) option years totals $3,366,900.00. The base period of performance will commence October 1, 2022 to September 30, 2023

4. StatutoryAuthorityPermittingOtherthanFullandOpenCompetition:41USC§3304(a)(5),38U.S. Code § 8127(c), as implemented by FAR 6.302-5 (Authorized or Required by Statute).COs may use the non-competitive (sole source) procedures authorized in VAAR 819.7007 or 819.7008 up to $5,000,000.CheckthespecificVAARclauseusedbelow:

(x)819.7007Solesourceawardsto averifiedservice-disabledveteran-ownedsmallbusiness;or ()819.7008Solesourceawardsto averifiedveteran-ownedsmallbusiness

5. Demonstration that the Contractor’s Unique Qualifications and/or Nature of the AcquisitionRequires the Use of the Authority Cited Above (applicability of authority):VISN 2 has approximately 452 pieces of equipment supporting currently fielded kiosks, servers, and queuing displays as part of the VetLink System provided by VECNA Technologies, Inc. Vecna is the only manufacture of these kiosks and queuing devices that use a proprietary system consisting of softwareandhardware.Thesedevicesaremanufacturedwiththeproprietaryfirmware(software) integrated into the device so it will connect with the servers out of the box requiring no on-site

36C242-22-AP-

Attachment1:RequestforSDVOSB/VOSBSoleSourceJus tificationFormat

>SAT

EffectiveDate:

02/01/2022 Page of programming. VECNA is the only authorized vendor to provide support/maintenance, software license, andquotes for the VetLink system due to the supplies andservices being unique andhighly specialized. Accordingly, VECNA Technologies, Inc. is the only firm capable of providing the supplies andservicesdescribedinSection3abovewithoutthe Veteran’sHealthAdministrationexperiencing substantial duplication of cost that could not be expected to be recovered through competition.

VECNA has certified Minuteman Technology Services (MTS) as an authorized retailer and the only ServiceDisabledVeteranOwnedSmallBusinesstoresellVecnaproductsatthesamecostasVecna Technologies. MTS is the sole Service Disabled Veteran Owned Small Business that can do the project management for the sustainment of the VetLink system. Please see letter from VECNA Technologies confirming that MTS is a certified distributor.

6. Descriptionof EffortsMadetoensurethatoffersare solicitedfromasmanypotentialsourcesasdeemed practicable,includingwhethera noticewas orwill bepublicized asrequired bysubpart5.2and, if not, which exception under5.202applies:

Since the VetLink System is unique to the VA System and contains proprietary software and hardwarethatonlyVECNA TechnologiesInc. andMTS canresell orsupport, noothersources were sought.Itwouldbecostprohibitivetoreplacethe currentsystemandthoseexpensescouldnotbe recovered in the time frame of this requirement.

7. Determination by the CO that the Anticipated Cost to the Government will be Fair andReasonable:MinutemanTechnologyServicesistheonlysourcethatcanprovidethisservicedueto proprietary software included with the system. The pricing is based on GSA Schedule 47QTCA21S009J with VECNA and is considered fair and reasonable.

Theestimatedyearlycostofthiscontractis$673,380.00.Theestimatedcostto coverthebaseyear and four (4) option years totals $3,366,900.00. The base period of performance will commence October 1, 2022 to September 30, 2023

8. Description of the Market Research Conducted and the Results, or a Statement of the ReasonsMarket Research Was Not Conducted:Due to this contract containing proprietary software and replacing the system cost prohibitive, market research was limited to obtaining an updated quote andconfirmingVECNATechnologiesInc.viaMinutemanTechnologyServicescouldprovidetheVAa unique kiosk system for VISN 2 Medical Facilities and Community Based Outpatient Clinics.

9. Any OtherFactsSupporting the Use of Otherthan Fulland Open Competition:This is a follow-on contractforVISN2duetothe currentNational Order 47QTCA21S009J36C10B19F0509,Requisition 126C20016 with VECNA is expiring on September 29, 2022, and not being renewed. Minuteman TechnologyServices,aServiceDisabledVeteranOwnedSmallBusiness,isanauthorizedresellerfor all VECNA Technologies that is a women owned small business with a GSA Schedule47QTCA21S009J.

10. Listing of Sources that Expressed, in Writing, an Interest in the Acquisition:Minuteman TechnologyServicesLLC75StateStreet,Suite 100Boston,MA02109.WillLocke.617-840-7135.will.locke@minuteman-llc.com

11. AStatementoftheActions,ifany, theAgencyMayTaketoRemove orOvercomeanyBarrierstoCompetition before Making subsequent acquisitions for the supplies or services required:For confirmationandsupportofnumber8above,thefollowingmarketresearchwasperformed:

AVIPsearchunder541519withkeywords“VetLinkKioskSupport”andPSC7A21returned three(3) possible sources in addition to Minuteman Technology Services, LLC.Drilling down within the vendor VIP profile details of the three sources other than Minuteman revealed no reference to or capability to perform support services for the VetLink kiosks.

QueryingtheGovernment-widedatabaseofcontractsandotherprocurementinstrumentsintended for use by multiple agencies, GSA eLibrary was utilized by NAICS 54151S.The result was 687 possible SDVOSB sources within the MAS schedule contracts.Minuteman Technology Services, LLC was one of the sources.

DSBSwasqueriedusingNAICS541519andkeywords“VetLinkKioskSupport”returningnosources.

AsearchforMinutemanTechnology Services,LLCwasperformedwithinFPDSforanyexistingorder, yet none were found.This is understandable because the TAC order for these services with VECNA does not expire until September 29, 2022.

VECNA, the manufacturer of the VetLink kiosks programmed with VECNA proprietary software, provided a Distributor Certification Letter on behalf of Minuteman Technology Services, LLC; an SDVOSB;as qualifiedandauthorizedtoprovideservicesinsupportof theVetLinkKioskSystemfor the Veterans Administration.

Lastly, in accordance with FAR 6.302-5 Statutory Authority permitting Other than Full and Open Competition sole source awards to a verified service-disabled veteran-owned small business, an IntenttoSoleSource toMinutemanTechnologyServices,LLC;anSDVOSB;wasposted toContract Opportunities August 30, 2022.No responses received.

TheGovernmentwillcontinuetoconductmarketresearchtoascertainifthereare changesinthe proprietary technology that would enable future actions to be competed.

12. Requirements Certification:I certify that the requirement outlined in this justification is a BonaFideNeedoftheDepartmentof VeteransAffairsandthatthesupportingdataunder mycognizance, which are included in the justification, are accurate and complete to the best of my knowledge andbelief.

Jeffrey D DigitallysignedbyJeffrey DWilkinson395614 Wilkinson395614 Date:2022.08.31 09:02:22 04'00' Name: Jeffrey Wilkinson DateTitle: Business Operations Director Facility:VISN2

13. ApprovalsinaccordancewiththeVHAPMPart806.3OFOCSOP:

a. ContractingOfficerorDesignee’sCertification(required):Icertifythatthe foregoing justification is accurate and complete to the best of my knowledge and belief.

MICHELLEHARSCH

Digitallysignedby MICHELLEHARSCHDate:2022.08.31 09:06:22-04'00'

MichelleHarsch Date ContractingOfficer VISN 2 NCO

b. OneLevelAbovetheContractingOfficer(RequiredovertheSATbutnotexceeding $750K):I certify the justification meets requirements for other than full and open competition.

CherylMBrimmer113171

DigitallysignedbyCherylMBrimmer 113171 Date:2022.08.31 09:11:20-04'00'

CherylBrimmer Date ServicesTeam1BranchChief VISN 2 NCO

c. VHA RPO HCA Reviewand Approval:I have reviewed the foregoing justification and find itto becompleteandaccurateto the bestofmyknowledgeandbeliefandrecommendapproval(if over $75 million) or approve ($750K to $75 million) for other than full and open competition.

JOSEPHMALETTA1347841

DigitallysignedbyJOSEPHMALETTA1347841 Date:2022.09.0209:24:03 -04'00'

JosephP.Maletta Date ExecutiveDirector RegionalProcurementOffice–East(RPO-E) VHA Head of Contracting Activity (HCA)