PWS Emerg Nursing Oritnation Elsevier FY25 final.docx

Performance Work Statement Emergency Nursing Orientation VISN1 Library FY25

The Department of Veterans Affairs (VA) Veterans Integrated Service Network 1 (VISN 1) requires a base year plus four option years for a subscription to Emergency Nursing Orientation ENA from Elsevier. This is an existing off the shelf, web-based nursing competency and skills education program module for nurses throughout VISN1.

VISN 1’s goal is to provide continuing education to nurses to improve their skills and positively impact patient care. This is a source for American Nurses Credentialing Center’s Commission contact hours and credits.

Performance Period:

Base: 12/15/2024 through 12/14/2025 Option 1: 12/15/2025 through 12/14/2026 Option 2: 12/15/2026 through 12/14/2027 Option 3: 12/15/2027 through 12/14/2028 Option 4: 12/15/2028 through 12/14/2029

Objectives

The Contractor shall provide VISN1-wide provision of a web-based platform that includes broad base content that is needed for the orientation and continuing education of new and experienced nurses in emergency and acute care settings.

It is a comprehensive set of evidence-based emergency nursing skills and procedures for all nursing staff, and improve skills, and positively impact patient care as a source for American Nurses Credentialing Center’s Commission contact hours and credits.

Scope of Work:

The vendor will provide all sites in VISN1 with access to a single online, web-based product. Authentication will be via IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password. Users are to have immediate access from any web-enabled PC on a network within VISN1. It is required that all authorized remote users of VPN, Citrix, CAG or EZProxy can have access via any VA networked computer and/or CPRS (electronic medical record software). Allow mobile access when available.

Product Scope:

VISN1 subscription to ENA: Emergency Nursing Orientation 3.0 and any subsequent generations or upgrades during this contract period. This collection is unique and is only available on Elsevier’s Clinical Skills platform.

Product Quality:

Elsevier’s Clinical Skills, of which ENA is a module component is well recognized in its field.

Usability:

Resources are accurate, authoritative, relevant and current. The sources are well-regarded in their nursing competency fields. When available, any images, tables and diagrams are included.

Access, content, support:

Product/service is 508 compliant. (http://www.section508.gov/)

If product is not 508 compliant, vendor must describe measures being taken to bring product into compliance and date, within 12 months of contract award, that product will be 508 compliant OR if product is not 508 compliant and vendor must describe what steps are being done to make it 508 compliant.

Access to be granted through IP address validation on an enterprise basis, eliminating the need for users to enter identification, username and/or password.

It is required that all authorized remote users (with VPN, dial-up, wireless, etc. access) have access to the product through any VA networked computer and/or CPRS (electronic medical record).

The product is compatible with most standard web browsers, which have cookies enabled. To insure privacy, the product uses session cookies rather than persistent cookies.

The product is compatible with the Windows environment.

All site content and support of the web site is the responsibility of the contractor. This includes tech support to VISN 1 users region-wide.

System downtime is minimal and VA project manager is notified when such occurs.

Single point of contact for customer service issues is assigned to VA.

Questions are responded to on the same business day.

Usage statistics are available to the system administrator on an enterprise level.

The product should be accessible via a variety of platforms and mobile devices.

The contractor should offer training services. On an as-requested basis, training session (web-based or live) will be set up to train VISN1 library on use of the product. Specialized training sessions may be requested for VISN1 library staff.

Availability of usage statistics at an IP level on a quarterly schedule is highly desirable.

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

1. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

1. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

1. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

1. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

1. The Government Agency owns the rights to all data/records produced as part of this contract.

1. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

1. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

1. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

1. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.