36C24125Q0043 0002.docx

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 12-17-2024 None Department of Veterans Affairs VAMC Togus 1 VA Center Augusta ME 04330 Department of Veterans Affairs VAMC Togus 1 VA Center Augusta ME 04330 To all Offerors/Bidders

36C24125Q0043

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 12-30-2024 12:00 EST See CONTINUATION Page X

1. The purpose of this amendment is to answer questions received to date and extend the solicitation date.

2. Questions answered below.

3. Updated Price/Cost schedule and PWS below.

4. The solicitation date is extended to 12/30/2024 at 12:00 PM EST.

5. There are no other changes to the solicitation as a result of this amendment.

Sterling Mathews Contracting Officer

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Document destruction services (shredding) for Department of Veterans Affairs VA Connecticut Healthcare System, VA Clinics and off-site facilities in accordance with the price schedule within the Statement of Work (SOW).

NOT PRICED - PROVIDE PRICES ON SUBLINE ITEMS

Contract Period: Base POP Begin: 02-28-2025 POP End: 02-27-2026 PRINCIPAL NAICS CODE: 561990 - All Other Support Services PRODUCT/SERVICE CODE: R614 - Support - Administrative: Paper Shredding

0001AA

West Haven VA Main Campus (includes Security Office West Haven) Contract Period: Base POP Begin: 02-28-2025 POP End: 02-27-2026

0001AB

Newington VA Campus

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AC

New London - Outpatient Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AD

Stamford VA Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AE

Danbury VA Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AF

Waterbury VA Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AG

Willimantic VA Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AH

Winsted VA Clinic

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AJ

Yale West Campus

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AK

Errera Center

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AL

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477

POP Begin: 02-28-2025 POP End: 02-27-2026

0001AM

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477 Contract Access Fee (CAF) of 2% of the total fixed price

POP Begin: 02-28-2025 POP End: 02-27-2026

Special Pickups - NOT TO EXCEED ten 96 Gallon Bins (estimated 15 pickups annually) Contract Period: Base POP Begin: 02-28-2025 POP End: 02-27-2026

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON (estimated 10 pickups annually) Contract Period: Base POP Begin: 02-28-2025 POP End: 02-27-2026

(1) 35 Gallon - Media Every 4 weeks.

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/West Haven Main Campus - estimated (4) 65 Gallon Containers per pickup

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/West Haven Main Campus - estimated (1) Console Containers per pick up

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/West Haven Main Campus - estimated (2) 65 Gallon Containers (media) per pickup

POP Begin: 02-28-2025 POP End: 02-27-2026

(9) 35 Gallon - Media on call.

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/West Haven Main Campus - estimated (3) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (media) per pickup

POP Begin: 02-28-2025 POP End: 02-27-2026

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (pill vials) per pickup Contract Period: Option 1 POP Begin: 02-28-2025 POP End: 02-27-2026

Document destruction services (shredding) for Department of Veterans Affairs VA Connecticut Healthcare System, VA Clinics and off-site facilities in accordance with the price schedule within the Statement of Work (SOW).

Contract Period: Option 1 POP Begin: 02-28-2026 POP End: 02-27-2027

1001AA

West Haven VA Main Campus (includes Security Office West Haven)

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AB

Newington VA Campus

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AC

New London - Outpatient Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AD

Stamford VA Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AE

Danbury VA Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AF

Waterbury VA Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AG

Willimantic VA Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AH

Winsted VA Clinic

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AJ

Yale West Campus

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AK

Errera Center

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AL

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477

POP Begin: 02-28-2026 POP End: 02-27-2027

1001AM

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477 Contract Access Fee (CAF) of 2% of the total fixed price

POP Begin: 02-28-2026 POP End: 02-27-2027

Special Pickups - NOT TO EXCEED ten 96 Gallon Bins (estimated 15 pickups annually) Contract Period: Option 1 POP Begin: 02-28-2026 POP End: 02-27-2027

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 1 POP Begin: 02-28-2026 POP End: 02-27-2027

(1) 35 Gallon - Media every 4 weeks.

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/West Haven Main Campus - estimated (4) 65 Gallon Containers per pickup

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/West Haven Main Campus - estimated (1) Console Containers per pick up

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/West Haven Main Campus - estimated (2) 65 Gallon Containers (media) per pickup

POP Begin: 02-28-2026 POP End: 02-27-2027

(9) 35 Gallon - Media on call.

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/West Haven Main Campus - estimated (3) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (media) per pickup

POP Begin: 02-28-2026 POP End: 02-27-2027

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2026 POP End: 02-27-2027

Document destruction services (shredding) for Department of Veterans Affairs VA Connecticut Healthcare System, VA Clinics and off-site facilities in accordance with the price schedule within the Statement of Work (SOW).

Contract Period: Option 2 POP Begin: 02-28-2027 POP End: 02-27-2028

2001AA

West Haven VA Main Campus (includes Security Office West Haven) Contract Period: Option 2 POP Begin: 02-28-2027 POP End: 02-27-2028

2001AB

Newington VA Campus

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AC

New London - Outpatient Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AD

Stamford VA Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AE

Danbury VA Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AF

Waterbury VA Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AG

Willimantic VA Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AH

Winsted VA Clinic

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AJ

Yale West Campus

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AK

Errera Center

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AL

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477

POP Begin: 02-28-2027 POP End: 02-27-2028

2001AM

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477 Contract Access Fee (CAF) of 2% of the total fixed price

POP Begin: 02-28-2027 POP End: 02-27-2028

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 2 POP Begin: 02-28-2027 POP End: 02-27-2028

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 2 POP Begin: 02-28-2027 POP End: 02-27-2028

(1) 35 Gallon - Media every 4 weeks.

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/West Haven Main Campus - estimated (4) 65 Gallon Containers per pickup

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/West Haven Main Campus - estimated (1) Console Containers per pick up

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/West Haven Main Campus - estimated (2) 65 Gallon Containers (media) per pickup

POP Begin: 02-28-2027 POP End: 02-27-2028

(9) 35 Gallon - Media on call.

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/West Haven Main Campus - estimated (3) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (media) per pickup

POP Begin: 02-28-2027 POP End: 02-27-2028

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2027 POP End: 02-27-2028

Document destruction services (shredding) for Department of Veterans Affairs VA Connecticut Healthcare System, VA Clinics and off-site facilities in accordance with the price schedule within the Statement of Work (SOW).

Contract Period: Option 3 POP Begin: 02-28-2028 POP End: 02-27-2029

3001AA

West Haven VA Main Campus (includes Security Office West Haven) Contract Period: Option 3 POP Begin: 02-28-2028 POP End: 02-27-2029

3001AB

Newington VA Campus

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AC

New London - Outpatient Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AD

Stamford VA Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AE

Danbury VA Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AF

Waterbury VA Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AG

Willimantic VA Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AH

Winsted VA Clinic

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AJ

Yale West Campus

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AK

Errera Center

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AL

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477

POP Begin: 02-28-2028 POP End: 02-27-2029

3001AM

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477 Contract Access Fee (CAF) of 2% of the total fixed price

POP Begin: 02-28-2028 POP End: 02-27-2029

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 3 POP Begin: 02-28-2028 POP End: 02-27-2029

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 3 POP Begin: 02-28-2028 POP End: 02-27-2029

(1) 35 Gallon - Media every 4 weeks.

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/West Haven Main Campus - estimated (4) 65 Gallon Containers per pickup

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/West Haven Main Campus - estimated (1) Console Containers per pick up

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/West Haven Main Campus - estimated (2) 65 Gallon Containers (media) per pickup

POP Begin: 02-28-2028 POP End: 02-27-2029

(9) 35 Gallon - Media on call.

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/West Haven Main Campus - estimated (3) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (media) per pickup

POP Begin: 02-28-2028 POP End: 02-27-2029

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2028 POP End: 02-27-2029

Document destruction services (shredding) for Department of Veterans Affairs VA Connecticut Healthcare System, VA Clinics and off-site facilities in accordance with the price schedule within the Statement of Work (SOW).

Contract Period: Option 4 POP Begin: 02-28-2029 POP End: 02-27-2030

4001AA

West Haven VA Main Campus (includes Security Office West Haven) Contract Period: Option 4 POP Begin: 02-28-2029 POP End: 02-27-2030

4001AB

Newington VA Campus

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AC

New London - Outpatient Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AD

Stamford VA Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AE

Danbury VA Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AF

Waterbury VA Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AG

Willimantic VA Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AH

Winsted VA Clinic

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AJ

Yale West Campus

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AK

Errera Center

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AL

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477

POP Begin: 02-28-2029 POP End: 02-27-2030

4001AM

VACT Healthcare System Annex 200 Edison Road Orange, CT 06477 Contract Access Fee (CAF) of 2% of the total fixed price

POP Begin: 02-28-2029 POP End: 02-27-2030

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 4 POP Begin: 02-28-2029 POP End: 02-27-2030

Special Pickups (Media) - NOT TO EXCEED ten 35 GALLON

Contract Period: Option 4 POP Begin: 02-28-2029 POP End: 02-27-2030

(1) 35 Gallon - Media every 4 weeks.

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/West Haven Main Campus - estimated (4) 65 Gallon Containers per pickup

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/West Haven Main Campus - estimated (1) Console Containers per pick up

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/West Haven Main Campus - estimated (2) 65 Gallon Containers (media) per pickup

POP Begin: 02-28-2029 POP End: 02-27-2030

(9) 35 Gallon - Media on call.

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/West Haven Main Campus - estimated (3) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (media) per pickup

POP Begin: 02-28-2029 POP End: 02-27-2030

On-Call as needed/Newington Campus - estimated (2) 35 Gallon Containers (pill vials) per pickup

POP Begin: 02-28-2029 POP End: 02-27-2030

-Questions received 12/5 to present- Can you clarify the frequency of the service for the (10) 65 gallon containers, 180 slim jims, and 1 console at the West Haven facility? Does the VA staff empty those into the 96's that are serviced three times a week or do we go around to each? If so, do you own those containers or would we need to provide them as well. VACT owns the Small slim bins, VACT staff empty the Slim bins into the larger ones for collection. The 65 gallons containers are as needed basis but normally done monthly.

The Newington Campus lists (28) 65 gallon bins every two weeks and (36) 65 gallon bins without a frequency if you can clarify that one as well please. The other bins are as needed bases, it’s a mixed frequency depending. Some are monthly some are every other month.

We would service the entire account ourselves but wondering what the policy is on subcontractors for this bid. Can it be completely subcontracted to a company by a third party? Please reference the Limitations on subcontracting within the solicitation. The short answer is yes, subcontracting is allowed.

Do all destruction services need to be done on site? No, shredding can be done off-site.

Are the Monday, Wednesday, Friday pickups for full containers only or will partially filled containers also be emptied? Full/nearly full containers shall be picked up and emptied.

Just confirming - does the vendor need to provide all containers required for each location as stated in the solicitation? All Containers need to be provided, except the Slim Bins. Those are owned by the VA hospital.

SDVOSBs must be registered and certified in the Vendor Information Pages (VIP) database (http://www.VetBiz.gov).

Are we still able to bid? This is set-aside for Small businesses, so anyone under that category, including SDVOSBs can submit a quote.

The bid docs have a start date of this past September which doesn't seem to make sense since this won't start until after the New Year. I can bid as if that is part of the first year but I assume the dates will be different on the contract? The period of performance for this will be 2/28/2025 – 2/27/2026.

Page 8 – j – Number of days for remediation is blank – 30 Days Page 19 – Section 9 – references App C&D but then says C & A does not apply – can you clarify? Is there anything we need to do for this section? No Page 25 – What is line item 0001AM and how should we be quoting? This is a line item used prior, this is not required to be filled out. This will be deleted.

Page 56 & 57 – Since this quote is not designated as SDVOSB does this certification need to be included in our response? No Page 69 b-8 and page 75 1-c – Do we need to include our Reps & Certs? I am not getting an option on SAMS to download them. Please see page 78 1. Price, C.

Page 76 – E.5 – Can you please clarify what needs to be completed? In reading through this if we are up to date in SAMS do we need to complete Section c (page 80 – 82)? I don’t believe 508 applies here, it is required in all solicitations, that Is why it is there. Yes, that must be completed, as it states.

Page 83 – 85, 87– Since these do not apply can we ignore or do we need to state they do not apply in the response? Fill out, mark is or is not on applicable sections. Leave blank if it does not ask for is or is not if it does not apply.

Page 86 & 89 – Should this be included? This should not apply, there are no end products, this is a service.

Page 88 – Can you clarify is shredding being included as a service under FAR 22.1003 – 4(d)(1)? Infoshred can certify k2 if shredding is included. We want to clarify if this section was included as a standard part of the request but does not actually apply. This contract is subject to the Service Contract Labor Standards.

Page 89 - 93 – Should we include what is applicable in these sections and can we exclude what is not applicable (such as page 92 t – Greenhouse gas) Fill out anything that applies. If it does not apply, then leave blank.

Do we need to also include cost information on Form 1449? If so how should the pricing be recorded there? Each year listed with it’s total? Please advise. No, please put your numbers in the price/cost schedule.

I was just told by a subcontractor that this is linked to a Virginia location as well? Based on what I have read all locations under this contract are in Ct. All I can think is that she thinks VA stands for Virginia for some reason but please confirm that you have received my questions. I am also assuming you will answer them after tomorrow based on the December 10th deadline for questions. Thanks for your help. VA stands for Veterans Affairs, there is no work being done in Virginia.

Is there a loading dock or area the truck needs to park to perform the services at all locations?- Yes, but the containers need to be moved from the storage area to the loading dock Will badging be required? If so, are you using USAccess, e-Quip, or another system for badging? Pages 19-20 of solicitation talks about If ID cards are given, they need to be retuned are they issued IDs? USA Access and e-Quip are used.

If needed, badging can take from 14 to 30+ days to process. Will you allow our employees to work during the processing period or will you provide an escort? Will have to provide an escort.

Can the frequency be changed to every four weeks as opposed to monthly? Keeping the quantity at 12 units of issue monthly invoicing. Every 4 weeks equals to 13 times a year. Will need to be kept to monthly for invoicing.

Please confirm that the Main campus frequency for all 96, 65, Slims, and Executive Consoles will be serviced 3 times a week M-W-F, Yes M,W and Friday Newington- biweekly anywhere from 10 to 25 bins.

Please confirm the types of non-paper media that will be placed in non-paper media containers. floppy drives, CD/DVD ROMs, VHS Tapes, plasticize film from thermal transfer printers and fax machines, and other media that contents sensitive data.

What is the number of bins that will be shredded for every service at the Newington Campus and Main Campus(M-W-F)? 10-25 bins bi-weekly.

Will the main campus and Newington campus bins be brought out for shredding or do the bins need to be collected? – Yes you need to collect the bins and move to your shredding location And will there be a limited accessible storage area/cage for housing collection bins?- Yes, stored in a limited access areas at both Newington and West haven. CBOCs will be in the clinic.

Can the Orange Annex be changed from monthly to every four weeks, due to the truck routing schedule?- NO use the schedule provided in PWS.

Please confirm the Main Campus 58-96gal, 10-65gal, 180 slims, and 1 EC will used only for paper documents. Slims and 96 gal bins are for documents. Other bins may be for other media.

Please confirm the frequency of all 65-gallon bins at the Newington campus. (28) 65 Gallon Containers Every 2 Weeks

At any point in the contract term will there be any hard drive destruction requests? – There may be.

The pick-up schedule states that 1-35gal media is picked up every 4 weeks, 2-65gal media is on call, and 9-35gal media is on call, which is missing from the price/cost schedule. ● 1-35 gal media every 4 weeks is missing a CLIN, ● 9-35 gal media on call is missing a CLIN ● 2-65 gal media on call has 2 CLINs (0007 and 0008), which is the same description. Is this an error? Please see amended Price/cost schedule and pick up schedule.

VACT Healthcare System Annex 200 Edison Road Orange, CT does not have a container type. They use the 96 Gal. Believe its 5 currently.

Orange Annex is listed on the pick-up schedule as a monthly service - can this be modified to every 4 weeks (13 visits) due to the routing schedule, which is on an every 1, 2, and 4-week frequency? Must keep monthly.

The pick-up schedule states (28) 65gals every 2 weeks (26 visits) and (36) 65gal with no frequency. Is CLIN 0001ab meant to represent all (64) 65gal bins with a frequency of every 2 weeks? No some will be on call.

Will the containers used for these special pick-ups be from the on-site container, will we need to purchase additional containers labeled special picks, or will they need to be dropped off before the requested service? Yes, Current containers are not VHA supplied, new contractor will have to supply. The only containers we purchase are the slim under/next to desk ones.

Are the Monday, Wednesday, Friday pickups for full containers only or will partially filled containers also be emptied? full/nearly full containers to be picked up and emptied

When does the current contract end? The day before this contract will start.

What are the last contract award number and total award amount? All public information about the current contract can be found under the contract number on SAM.gov, 36C24119F0294.

What site or contract-specific training do you require and will you provide the platform? Please see B.2 section 9. Training.

SHREDDING SERVICES

Connecticut Healthcare System

1. GENERAL

The Contractor shall provide document destruction services for Government- provided documents, containing sensitive confidential and medical records for the Department of Veterans Affairs Connecticut Health Care System, related Clinics, and offsite facilities.

Performance Period: Base year, plus four (4) possible option years.

2. SCOPE OF WORK

The Contractor shall provide all labor, equipment, materials, apparatus, tools, transportation, supervision, and disposal necessary to furnish shredding and disposal of paper materials to include confidential/sensitive and non-sensitive documents for the Department of Veterans Affairs Connecticut Healthcare System including two main campuses and six VA Clinics.

Additional buildings, structures and other real property/locations as identified by the Government and considered as on-site and off-site locations may be added/and or removed throughout the life of the award and shall be considered within scope and modified accordingly by a warranted Contracting Officer.

Required quantities are subject to change throughout the life of award and any adjustment that would result in a change in time or money must be approved by the warranted Contracting Officer and shall be modified accordingly.

Pick-Up schedule is provided as an attachment and shall be used in conjunction with the work requirements for this award.

Special Pickups (including media) - Special pickups may be required during times of overflow conditions or yearly destruction of stored files. The Contractor shall remove the sensitive documents within seven days or less, of receiving notification from the local Point of Contact. Special pickup requests will be labeled (Special Pickup) and sent separate from regular scheduled pickups. Special pickups may include non-recyclable paper products such as floppy drives, CD/DVD ROMs, VHS Tapes, plasticize film from thermal transfer printers and fax machines, and other media that contents sensitive data.

3. GENERAL REQUIRMENTS

a. The items for the disposal of shredding shall include and not be limited to records, Personal Identity Verification (PIV) Cards, records containing carbon, binders, folders, types and colors of paper as well as staples and fasteners, other non-paper materials to include sensitive and non-sensitive information. Throughout the life of the award various items for shredding may be added and removed accordingly and shall be within scope.

b. The contractor shall provide all labor and equipment to include collection bins and shall be responsible for disposing of shredded materials throughout medical center campuses and Clinic’s.

Shredding may be witnessed by a VA employee authorized to witness destruction of sensitive material. All collection bins shall be securely locked configured to not allow user access paper through opening.

c. Contractor is responsible for maintaining liability insurance for the duration of the award, and for following all pertinent federal and state regulations with regards to destruction of medical documentation.

d. While on VA property for both on-site and off-site locations, contractor employees will wear a company uniform and a visible identification badge which contains a photograph of the employee. All contractor vehicles and collection bins will be clearly identified with the company's name.

e. The contractor will provide the service identified in this award between the hours of 8:00 a.m. and 4:30 p.m., Monday through Friday.

f. The contractor will provide for inspection, upon request by a VA representative, of the contractor's facilities where the records are processed, and final destruction takes place.

g. The contractor must use shredded paper for recycling purposes, but not sell it as packaging material. Transferring contents of collection containers is not authorized.

h. Contractor will ensure an acceptable alternative method of destruction for facility records when shredders are not operational. Alternative methods for destruction should be described in the request for quote.

i. Contractor must describe how material that is not shredded to VA specifications is to be recycled (e.g. pulverized, bleached, pulped) and how it will be protected until such time that the final recycle process in completed to protect the material until it is no longer readable and not re¬ constructible.

j. Contractor vehicle(s) used in the performance of this award will be licensed, registered and insured. The VA reserves the right to inspect the Contractor's equipment and vehicles.

k. Business Associate Agreement shall be completed by contractor at time of award.

l. Contractor shall shred documents in accordance with shredding specifications outlined in most recent VA Directive 6371 guidelines.

AREAS OF CONSIDERATION: The locations and address for the services required are as follows:

VA CT HEALTH CARE SYSTEM - two campuses:

West Haven Campus, 950 Campbell Avenue, West Haven, CT 06516 Newington Campus, 555 Willard Street, Newington, CT 06111 VA CT CLINICS'S – six Clinics New London VA Outpatient Clinic, 6 Shaw's Cove, Suite 104, New London, CT 06320-4956

• Aka: John J. McGuirk Department of Veterans Affairs Outpatient Clinic Stamford VA Clinic, 1275 Summer Street, Suite 102, Stamford, CT 06905-5315 Danbury VA Clinic, 7 Germantown Road, Suite 2B, Danbury, CT 06810 -5000 Waterbury VA Clinic, 95 Scovill Street, Waterbury, CT 06706-1113 Willimantic VA Clinic, 1320 Main Street, Willimantic, CT 062266-1940 Winsted VA Clinic, 115 Spencer Street, Winsted, CT 06098-1140 OTHER OFF-SITE LOCATIONS – two offsite locations Yale West Campus, 200 West Campus Rd, Bldg. D-24, 3rd Fl., Orange, CT 06477 Errera Center, 114 Orange Avenue, West Haven, CT 06516 VACT Healthcare System Annex, 200 Edison Road, Orange CT 06477 Throughout the life of the award, locations may be added/deleted/changed, container sizes may be increased/decreased based on requirements and shall be modified accordingly and considered within scope.

4. SPECIFIC REQUIREMENTS

Shredding services at the VA Connecticut Health Care System, West Haven Campus, 950 Campbell Avenue, West Haven, Connecticut, 06516; Newington Campus, 555 Willard Street, Newington, CT 06111, Clinic locations and off-site locations as previously listed.

• Provide shredding services on as-required basis. Contractor shall shred documents in accordance with shredding specifications outlined in most recent VA Directive 6371 guidelines.

• Contractor will maintain secure safekeeping of all materials from point of pick-up to shredding and disposal.

• Contractor will provide a certificate of insurance for working on a Government installation as follows.

• Contractor will provide locked slotted containers to the VA hospital for storage and disposal of confidential materials. When full, they will be brought to a pick-up location by VA staff. Full containers to be changed out with empties as needed.

• VA to visit Contractor's facilities for an inspection and evaluation.

• The Contractor shall provide a written "Certificate of Destruction" to the GPOC weekly to provide verification of the destruction of the contents of all containers and receptacles referenced.

Insurance:

a) Worker Compensation and Employer's Liability: Contractors are required to comply with applicable Federal and State Workers Compensation and Occupational Disease Statutes.

b) General Liability: Contractors are required to have Bodily Injury Liability insurance coverage written on Comprehensive form of policy of at least $500,000.00 per occurrence.

c) Property Damage Liability: Contractors are required to have Property Damage Liability insurance to cover at least $500,000.00.

5. MONITORING THE AWARD

A delegate on behalf of the VA for the Clinic locations shall be designated the Government Point of Contact to monitor the award and to verify compliance with technical requirements. The Government Point of Contact (GPOC) shall be the VA official responsible for verifying award compliance. The GPOC will be responsible for monitoring the Contractor's performance to ensure all specifications and requirements are fulfilled. The Contractor is advised that only the Contracting Officer has the authority to make changes to the award. After award, any incidents of non-compliance as evidenced by the monitoring procedures shall be forwarded immediately to the Contracting Officer.

The contractor shall permit on-site visits by VA personnel and accrediting agencies to assess contracted services, e.g., adequacy, compliance with contract requirements, and record keeping if applicable.

The award will be monitored monthly by the GPOC regarding l) Timeliness of pick¬ ups, 2) Licensing of Employees and Vehicles, 3) Billing Errors and 4) Customer Satisfaction.

6. SPECIAL AWARD REQUIREMENTS

The services specified in the Performance Work Statement and Special Award Requirements may be changed by written modification to this award. The VA Contracting Officer will prepare any modification to this award. Prior to becoming effective, the modification shall be approved by the Contracting Officer.

7. HOURS OF OPERATION:

a) Normal Hours: The normal hours of operations at the VA Connecticut HCS and its leased locations are Monday through Friday from 8:00 am to 4:30 pm, excluding holidays. All work and services will be performed during normal hours of coverage and will be during the time period agreed upon with the GPOC.

b) If a scheduled day for services falls on a Federal Holiday the contractor will provide services the following day or a day previous agreed upon with the GPOC. Federal Holidays observed by VA:

New Year's Day Labor Day Martin Luther King Day Columbus Day President's Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day

c) Also included would be any other day specifically declared by the President of the United States to be a National Holiday. d) When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

8. CONFIDENTIALITY OF MATERIAL DESTRUCTION

The award for shredding services and management of document destruction must follow VA Directive 6371 Destruction of Temporary Paper Records, Veterans Health Administration (VHA) programs and facilities must enter into a fully actuated Business Associate Agreement with all records destruction or recycling vendors who complete interim destruction off-site or not under the direct control of VHA personnel.

Contractor personnel shall comply with the confidentiality in the destruction of all VACT records. Any contractor personnel found to be reading any of the VACT materials shall be promptly removed from the government premises. The person's involved shall not be allowed to return to the VACT or Clinic’s for any further service requests.

The procedures in VA Directive 6371 Destruction of Temporary Paper Records must be followed.

a) Privacy Act Documents: The contractor understands and agrees that property obtained under this contract may contain records previously maintained as a system of records subject to the Privacy Act. The contractor is subject to the provisions of the Privacy Act and is responsible for compliance with its provisions with respect to the handling and disposal of protected information. Additionally, all document destruction and documentation shall be as required by the Health Insurance Portability and Accountability Act (HIPAA).

b) HIPAA Compliance: Contractor must adhere to the provisions of Public Law 104-191, Health Insurance Portability and Accountability Act (HIP AA) of 1996 and the National Standards to Protect the Privacy and Security of Protected Health Information (PHI). As required by HIPAA, the Department of Health and Human Services (HHS) has promulgated rules governing the security and use and disclosure of protected health information by covered entities, including the Department of Veterans Affairs (V A). In accordance with HIP AA, the Contractor shall be required to enter into a Business Associate Agreement (BAA) with VA.

c) Document Destruction Reports. Document destruction reports shall be submitted to the GPOC within 48 hours of pickup and shall include the information required to meet HIP AA requirements.

At a minimum the report shall include:

- Date of document pickup.

-Weight/tonnage picked up.

- Date of Destruction.

- Method of Destruction.

- Description of the disposed records: Confidential documents.

- Statement that the documents were received secured.

- Statement that the documents were destroyed in the normal course of business.

- The signature of the individuals supervising and witnessing the destruction.

9. AWARD PERSONNEL SECURITY REQUIREMENTS

VA Sensitive Information - the contractor shall review the attached document from VHA Handbook 6500.6 Appendix C & D.

VHA Handbook 6500.6 Appendix C & D -VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRNACY LANGUAGE FOR INCLUSION INTO AWARDs, AND AS APPROPRIATE, SHALL TAKE THE TRAINING OUTLINED IN SECTION 9 Contractor Access to TMS Worksheet Template for VA Privacy and Information Security Awareness Training and Rules of Behavior will be provided as an attachment when the award is awarded.

The C& A Requirements do not apply and a Security Accreditation Package is not required.

Background Investigations and Special Agreement Checks for Position Sensitivity: The position sensitivity will be determined by VA's Human Resources service at time of fingerprinting.

All contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation commensurate with the level of access needed to perform the performance work statement is: NACJ/LOW RISK. This requirement is applicable to all subcontractor personnel requiring the same access.

The contractor shall bear the expense of obtaining background investigations. H the investigation is conducted by the Office of Personnel Management (OPM) through the V the contractor shall reimburse the VA within 30 days. ** The Suitability Determination is provided as an attachment ** When receipt of award is presented to the contractor - any contractor employees who have had previously completed background investigations shall contact the VA Security Investigation Center (SIC) indicating which employees may be eligible for reciprocation.

Reciprocity will be verified the by VA (SIC), if this can be verified, an email notification will be sent to the Contractor Point of Contact and forwarded to the Contracting Officer.

Should the contractor require employees working under the award to undergo a Background Investigation, the award letter issued to the successful offeror will provide instructions and the forms required for this process are attached to this solicitation.

10. AWARD RESPONSIBILITIES FOR SECURITY

a. Once the award is awarded, the contractor shall email the GPOC the name, address, SSN, date of birth, place of birth (city, state & country), and email address of each individual who will be providing services to the VA under the award.

b. The contractor's employees will be required to report to VA's Human Resources service prior to their first day or on the first day they are required to report on station. They must have two forms of ID and may be required to provide such things as their name, address, social security number, etc. They will also be fingerprinted at this time.

c. The contractor will then be contacted by the VA Law Enforcement Training Center. The VA Law Enforcement Training Center will advise the contractor as to what is needed to complete the background investigation and where to send all the supporting documentation.

d. The contractor, when notified of an unfavorable determination, shall withdraw the employee from consideration from working under the award.

e. Failure to comply with the contractor personnel security requirements may result in termination of the award for default.

f. Any ID badges the contractor employee receives from VA must be returned to VA upon and completion or contractor's employee term for providing services. If ID badge is not returned contractor will be required to pay VA $500 for each unreturned badge.

g. The contractor will have to complete a standard Business Associate Agreement (BAA) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPPAA) after award.

11. QUALITY CONTROL: The contractor is responsible for developing and maintaining a quality control program to ensure document destruction. Shredding Services are performed in accordance with commonly accepted commercial practices. The contractor is responsible for developing and implementing procedures to identify, prevent, and ensure non-recurrence of defective services.

12. TRAVEL: Travel expenses are not authorized under this VISN 1 award.

PICK UP SCHEDULE

Location Equipment Frequency Service - shredding Central Pick Up VA West Haven Main Campus

(58) 96 Gallon Containers M-W-F

(10) 65 Gallon Containers -

(180) Slim Jim Containers -

(1) Console -

(1) 35 Gallon - Media Every 4 Weeks

(4) 65 Gallon Containers On-Call

(1) Console On-Call

(2) 65 Gallon Containers - Media On-Call

(9) 35 Gallon Containers - Media On-Call

(3) 35 Gallon Containers - Pill vials On-Call VA Newington Campus

(28) 65 Gallon Containers Every 2 Weeks

(36) 65 Gallon Containers -

(2) 35 Gallon Containers - Media On-Call

(2) 35 Gallon Containers - Pill vials On-Call A. Destruction Service – Security Documents Location Equipment Frequency Service - shredding Individual Building Pick up Security Office - West Haven

(1) 96 Gallon Every 4 Weeks B. Destruction Services – Clinic’s & Other Off-Site Locations Location Equipment Frequency Service - shredding Individual Building Pick up Danbury VA Clinic (2) Consoles Every 4 Weeks New London – Outpatient Clinic (7) Consoles Every 4 Weeks Yale Univ. Campus (2) Consoles Every 4 Weeks Stamford VA Clinic (1) 65 gallon Every 4 Weeks Waterbury Clinic (2) Consoles Every 4 Weeks Errera Community Care Center (1) 96 Gallon Weekly Willimantic VA Clinic (1) Console Every 4 Weeks Winsted VA Clinic (1) Console Every 4 Weeks Orange Annex (5) Containers Monthly