36C24122Q0300_1.docx

36C24122Q0300

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9.

ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15

CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTA

CHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24122Q0300 03-04-2022 Edward Sullivan

(802) 295-9363 ext 6214 03-11-2022

12:00 PM

EST

Department of Veterans Affairs White River Junction VAMC Contracting Officer (90C) 215 North Main Street White River Junction VT 05001-3833 X X 339116 500 Employees N/A X Department of Veterans Affairs Bedford VAMC 200 Springs Road Bedford MA 01730-1114 Department of Veterans Affairs White River Junction VAMC Contracting Officer (90C) 215 North Main Street White River Junction VT 05001-3833

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp PO Box 149971 Austin TX 78714-9971 877-752-0900 See CONTINUATION Page The Department of Veterans Affairs intends to award a firm fixed price indefinite delivery/indefinite quantity contract with an ordering period of 5 years in support of the Bedford VAMC and its affi liated clinics for Full-Service Dental Laboratory Procedures as detailed in the Performance Work Statement herein. The contractor shall provide all necessary personnel, supervision, labor, equipment, materials and disposal to provide this requirement.

Individual task orders will be placed to fund.

Period of Performance: Base 03/20/2022 - 03/19/2027 Please follow the instructions to offerors to meet the necessary criteria to provide this requirement.

See CONTINUATION Page X

CONTRACT OFFICER

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C241 Cory Dionne Department of Veterans Affairs White River Junction VAMC Contracting Officer (90C) 215 North Main Street White River Junction VT 05001-3833

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

ESTIMATED QUANTITIES: All quantities listed herein are estimated annual quantities. The Government is not obligated to purchase any specified amount of supplies/services under this contract but will be obligated to make payment for all services requested and received in the quantities and of the quality requested. The Government does not guarantee or imply that any fixed number of orders will be placed under the resultant contract.

GUARANTEED MINIMUM: The Government will order at least $50,000.00 in supplies/services during the base year of the contract.

MAXIMUM TOTAL CONTRACT AMOUNT: The aggregate contract maximum over the term of the entire contract (five-year ordering period) is $450,000.00.

ORDERING OFFICERS: Ordering officers will be authorized to place orders against this contract. The Contracting Officer will furnish the Contractor with the names of individuals authorized as ordering officers, by separate memorandum upon issuance of the contract. When ordering officers are added after award, the Contracting Officer will furnish the Contractor with the names of individuals authorized as ordering officers, by memorandum upon ordering officer appointment. Ordering officers are responsible for issuing and administering orders placed under this contract. Ordering officers have no authority to modify any term of this basic contract. Any deviation from the terms of the basic contract must be approved in writing by the Contracting Officer responsible for this contract. The Contractor shall accept orders against this contract only from the Contracting Officer and/or authorized ordering officers. Fulfilling orders from persons other than the Contracting Officer or ordering officer may result in loss or delay in payment for supplies/services provided under such orders.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

RELINE OF FULL DENTURE

Contract Period: Base POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories PRODUCT/SERVICE CODE: 6520 - Dental Instruments, Equipment, and Supplies

LOCAL STOCK NUMBER: 001

RELINE OF PARTIAL DENTURE

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 002

REBASE OF DENTURE TEETH PER ARCH

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 003

REPAIR OF ACRYLIC PARTIAL OR DENTURE BASE

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 004

ADDING A TOOTH TO A PARTIAL DENTURE (UP TO 3 TEETH)

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 005

ADD A TOOTH TO A FULL DENTURE (UP TO 3 TEETH)

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 006

ADDING A CLASP TO A PARTIAL DENTURE

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 007

CUSTOM TRAYS FOR DENTURES

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 008

DENTURE BASE/RECORD BASE

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 009

IMPLANT SOFT TISSUE MODEL

POP Begin: 03-20-2022 POP End: 03-19-2027 PRINCIPAL NAICS CODE: 339116 - Dental Laboratories

LOCAL STOCK NUMBER: 010

GRAND TOTAL

B.3 DELIVERY SCHEDULE

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

USA

300.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

275.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

175.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

175.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

500.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

500.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

125.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

675.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

450.00

Bedford VAMC 200 Springs Road Bedford, MA 01730 1114

675.00

Page 1 of Page 1 of

B.3 PERFORMANCE WORK STATEMENT

All interested companies shall provide quotations for the following:

Supplies

1) RELINE OF FULL DENTURE

2) RELINE OF PARTIAL DENTURE

3) REBASE OF DENTURE TEETH PER ARCH

4) REPAIR OF ACRYLIC PARTIAL OR DENTURE

5) ADDING A TOOTH TO A PARTIAL DENTURE

6) ADD A TOOTH TO A FULL DENTURE (UP 3 TEETH)

7) ADDING A CLASP TO A PARTIAL DENTURE

8) CUSTOM TRAYS FOR DENTURES

9) DENTURE BASE/RECORD BASE

10) IMPLANT SOFT TISSUE MODEL

Services

I. DEFINITIONS

1. VA Healthcare System: Bedford Campuses

1. Special Handling: Unusual circumstance may dictate the need for a dental order to be picked up, specially shipped and returned overnight, or processed within a shorter time frame.

1. Routine Handling: A dental laboratory work authorization that is usually performed and returned within a specified time frame.

1. Turn Around Time (TAT): The length of elapsed time between pickup of the dental lab order by the contractor until the receipt of the complete order by VA Dental Service.

1. COR: Contracting Officer’s Representative.

1. SAD: Standards of Acceptable Deliverables.

1. Dental Laboratory Services: Those laboratory procedures that is required for the treatment of dental patients. These would include, but not be limited to, all laboratory fabrication aspects of complete dentures, removable partial dentures, fixed partial dentures and crowns, and dental implant prosthesis.

1. Working Day: Any 24-hour period of the typical administrative work week, i.e., Monday through Friday (M-F). For example, if the contractor is allowed 5 working days for a prosthesis and he picks it up on a Monday, it would be due back to VA the following Monday. Federal holidays occurring M-F are not considered a working day.

II. TERM OF CONTRACT

The proposed contract is an Indefinite Delivery/Indefinite Quantity with five-year ordering period.

III. SCOPE

The Contractor shall provide all resources necessary to accomplish the requirements described in the Performance Work Statement (PWS). The Contractor shall provide dental laboratory services outlined in this PWS. The contractor shall furnish local facility (in-person) pickup Monday through Friday between the hours of 8:00 a.m. and 4:00 p.m. local time, all labor, transportation, materials, general dental laboratory tools, equipment and supervision required to provide comprehensive Dental Laboratory Services to the VAMC Bedford System, 200 Springs Rd Bedford MA 01730 The main purpose of this contract is for all dental laboratory items that require a fast TAT and/or urgent requirements for processing and repairs/relines to facilitate clinical care in a timely manner for patients. The contractor shall provide all dental laboratory fabrication steps for removable prosthetics, including but not limited to complete dentures, removable partial dentures, implant retained complete and partial dentures, flexible partial dentures, cast articulations, impressions/model work, occlusal guard fabrication, rebases, relines, and repairs. These are dental laboratory items that require a fast TAT and/or urgent requirements to facilitate clinical care of patients.

The dental laboratory services that may be authorized under this contract include, but are not limited to:

· Acrylic services for complete dentures, removable partial dentures, and flexible partial dentures (including immediate dentures)

· Acrylic services for implant retained partial and complete dentures

· Occlusal guards

· Radiographic/Surgical Guides

· Digital dentures

· Custom trays, Occlusal bite rims

· Acrylic repairs

· Relines and rebases

· Fabrication of full crowns and fixed partial dentures when they are abutments for removable prostheses

· Removable cast partial denture frameworks

· Diagnostic wax-ups

· Custom provisional C&B prostheses

· Cast post and cores

· Denture duplication

The Contractor shall provide sufficient management to ensure that the work specified in this contract is performed efficiently, accurately, on time, and in compliance with the terms and conditions of the contract. The Government reserves the right to add additional dental products and/or services, within the scope of the original contract, via a dually signed modification. Contractors should be able to receive and process digital CAD/CAM files and should make that capability known in their response to the solicitation. The contractor shall provide a direct pick-up and drop-off to and from the Dental Clinics of Bedford VAMC. The contractor shall be located within a two-hour radius of at least one campus but must be able to drive for local pick-up from both campuses. No funding is available for meals, lodging or excess mileage.

IV. GENERAL REQUIREMENTS

The Contractor shall provide services and support to VAMC Bedford as defined herein.

1. The Contractor shall fabricate dental prosthetic items in strict accordance with the dental laboratory order for the fabrication of dental prostheses, which shall include but not be limited to the following; all laboratory fabrication aspects of complete dentures, removable partial dentures, fixed partial dentures and crowns (if it relates to overall treatment that includes removable prostheses), removable implant prostheses, and ability to receive digital files/impressions through various impression scanners.

2. Special handling may be required on specific orders and will be authorized on a case-by-case basis by the VAMC.

3. Special/customized fabrication standards may be required on specific orders and will be authorized on a case-by-case basis by the VAMC.

4. The contractor will be a full-service dental laboratory that could integrate the combined treatment needs of the prosthetic patient requiring simultaneous fixed, removable and implant prosthetics.

5. The normal TAT (in working days as defined) for dental prosthetic items shall be as outlined in the following table. In case of longer turn-around times, the Contractor must notify the COR of the delay, in writing, as soon as the delay becomes known and before the maximum number of days has expired. This notification must include the reason for delay and the requested amount of additional time.

EXPECTED TAT

Complete and removable partial denture, rebase

Solder/Laser Weld

Acrylic Flippers

Processed surgical guides

Transitional partial set-up and process

Cast post and core restorations

6. The contractor certifies that all alloys, metals, and components of dental prostheses are in compliance with and meet FDA, ANSI and American Dental Association department standards. The Contractor must assure that dental prostheses or appliances assembled or created under the contract will not be manufactured outside of the United States.

i. American National Standards Institute (ANSI) Requirements Standards by the ANSI in cooperation with the American Dental Association Department of Standards require that all materials used for fabrication of dental prostheses meet the Standard Practices for Biological Evaluation of Dental Materials.

ii. Food and Drug Administration (FDA) Requirements Contractor must comply with the regulations governing FDA Quality System/Good Manufacturing Practices for products distributed in the United States dental laboratories. FDA regulations prohibit the use of lead in the surface material used to fabricate dental prostheses.

7. Contractor shall provide the following services at VA Healthcare System, Bedford and Community Campuses:

a. Forms for the authorization of work at their facility.

b. Once daily in-person pick-up and delivery Monday through Friday in the Dental Clinic, to include but not limited to:

1. All impression pouring/handling.

1. All necessary procedures relating to Dental Laboratory Services.

8. Contractor shall consult with the appropriate using Service at the VAMC regarding any specific dental laboratory order.

9. Dental Laboratory will allow for dental staff and residents to arrange visits to the laboratory to demonstrate all processes and techniques. This is to be arranged on a mutually agreeable schedule.

10. Consideration will be given to include dental staff and residents in any available continuing education courses (CE course) held at the laboratory, space permitting.

11. BUSINESS ASSOCIATE AGREEMENT (BAA): For your information, please find the attached Business Associate Agreement (BAA) template included as part of the solicitation. The attached BAA will be requested and shall be filled out in its entirety, signed, and submitted upon award. If your company already has an active National BAA, you may include a copy of your current National BAA in place of completing the attached BAA document.

V. MATERIAL REQUIREMENTS

1. Noble Alloys (Noble Metal Content must be > 25% Gold + Platinum Group) shall be used in the fabrication of complete gold crowns and fixed partial dentures (bridges) and in porcelain fused to metal crowns and fixed partial dentures. As per the American Dental Association "Revised Classification System for Alloys for Fixed Prosthodontics," www.ada.org/2190.aspx for Noble Alloys. The combined total of the metals (gold plus the platinum group) must be greater or equal to 25%). Metals of the platinum group are platinum, palladium, rhodium, iridium, osmium and ruthenium.

The contractor shall provide porcelain fused to metal crowns and fixed partial dentures with options of metal occlusal surfaces, crown (survey) under partial denture, porcelain labial butt margin and implant crown and abutments. The contract laboratory shall identify by affixing the most recent manufacturer label to provide a description of the metal alloy components and percentages used in the fabrication of each of the requested dental prostheses. The contract laboratory shall identify in writing (per case) the type of porcelain used in the fabrication of the porcelain fused to metal dental restorations and in instances where porcelain application only is requested. The alloy used for PFM restorations shall contain less than 30% silver.

Non-precious alloys (nickel and beryllium free) shall be used for resin-bonded fixed partial dentures.

Cast metal partial denture frameworks shall be fabricated of a cobalt chromium metal alloy; free of nickel and beryllium.

The VA system uses multiple implant systems. They are not universal. The VAMC will provide the stock abutments or "cast-to" custom abutments for fabrication. For "cast-to" abutments, the offeror will design and fabricate a suitable abutment.

VI. ORDERING

1. Ordering Procedures - Task orders against this contract will be placed in accordance with this section. All task orders placed incorporate all terms and conditions of the contract.

2. Ordering Officials - Task orders will be placed by ordering officials designated by the Contracting Officer (CO). Ordering officials must be licensed dental providers. Ordering officials will be from the Bedford VA Medical Center. The ordering facility will issue a prescription to a contractor. Prescriptions constitute binding orders under this contract.

VII. DELIVERY

1. Government Packaging – Orders sent to contractors will include the following information:

(i) Date of order

(ii) VAMC Case Number

(ii) Contract number and order number

(iii) For supplies and services, description and quantity as per prescription

(iv) Place of delivery or performance (including consignee)

- A copy of the Manifest listing all of the cases being shipped will also be included

(v) Accounting and Appropriation data

2. Delivery/Shipping Method - Contractor shall pick-up and hand deliver all cases with at least once daily in-person pick-up/delivery. If under special circumstances the use of shipping becomes necessary, contractor shall use “Next Day” mail or equivalent overnight express delivery service for all products. Return shipping costs shall be the responsibility of the Contractor. Signature confirmation is required.

All shipping and handling charges, if applicable, are required to be included as part of the line-item pricing. The Government will not pay the shipping and handling charges separately and if invoiced, the shipping charges will be rejected.

3. Shipping Locations:

1. Bedford VA Medical Center Department of Veterans Affairs Bedford Campus 200 Springs Rd.

Bedford MA 01730

Contractor Packaging - Contractor shall adhere to the following guidelines when packaging products for return to VA:

· Remove dies from models, wrap in cotton and place in plastic containers.

1. Wrap all components individually in bubble wrap and secure.

1. Pack items securely in shipping box with sufficient bubble wrap to avoid movement during shipment.

1. All completed cases shall be disinfected and returned to the authorizing VAMC via shipping methods defined above in Section VI (2).

1. Contractor must identify the specific type of metal used in each prosthesis with the shipment.

4. Contents - Contractor shall include the following items in each returned product to VA:

· All original materials supplied by VA

1. Chain of custody from receipt of items to packaging for shipment

1. Itemized non-payable invoice or packing list as detailed in Section IX.

1. A copy or original of the manufacturer label, to provide a description of the metal alloy components and percentages used in the fabrication of each of the requested dental products. Contractor shall identify in writing (per case), the type of porcelain used in the fabrication of the porcelain fused to metal dental restorations

1. A copy of the original lab prescription from the authorizing VAMC

5. Delinquency - Delinquent delivery shall not exceed 5% of the number of orders placed per batch, per quarter, and/or the total number of orders placed for this contract period (year).

VIII. QUALIFICATIONS, LICENSES AND INSPECTION OF CONTRACTOR

1. The VISN 1 contracting officer reserves the right to thoroughly inspect and investigate the contractor’s and subcontractor’s facilities and other qualifications.

1. Please provide an organizational chart specific to the management of this contract, along with contact information. This will show which personnel will be directly involved with the contract management and be involved with daily operations (examples would be: CEO, Safety Manager, Operations Manager(s), Certified Dental Technicians, etc.) in accordance with the Statement of Work requirements.

1. The contractor and all sub-contractor’s facilities shall have all licenses, permits and certifications as required by local and state authorities. Current copies of these must be provided to the contracting officer upon request.

IX. QUALITY

All dental prostheses returned from the contracted laboratory will be evaluated by the authorizing VAMC. Returned prostheses that fail to meet patient requirements will be returned to the contractor for correction, adjustment, or remake. All dental prostheses returned to the contractor for correction, adjustment, or remake shall be delivered to the authorizing VAMC within three (3) business days of date received. Communication back and forth between the VA and the Vendor is important to maintain and coordinate the quality assurance aspects of this contract.

1. The contractor will follow the Standards of Acceptable Deliverables (SAD), which is attached. Dental Laboratory procedures and products will be assessed by the COR by using the SAD of Dental Laboratory procedures. Prostheses delivered to VA also must adhere to the following standards:

· Marginal integrity – crown and bridge prosthetic margins are complete and closed to the marked die margins

· Occlusal relationship – the prosthesis contacts the opposing teeth positively and lightly when biting

· Esthetics/anatomic contours – the prosthesis matches the shape and contour of the surrounding teeth, as well as the prescribed shade/color

· Acrylic resin - Acrylic dentures will utilize Lucitone 199 acrylic resin or equivalent and be able to provide injection molded acrylic resins

· Denture Teeth - Dentures will utilize Trubyte IPN (Dentsply) teeth or equivalent

Products not conforming to the stated requirements will require rework. Financial responsibility for rework is defined in paragraph IX. (2). Acceptable quantities of rework are defined in paragraph IX. (3).

2. Financial Responsibility - Prostheses returned to Contractor for rework due to Contractor error shall have necessary corrections, adjustments, or remakes performed no cost to VA. Prostheses returned to Contractor for rework due to VA error will have necessary corrections, adjustments, or remakes performed at contract rates – payable by VA. The Contractor must provide proof that the error was due to VA error for consideration of payment under the contract.

3. Frequency of Rework - Rework due to contractor error shall not exceed 5% of the number of orders placed per batch, per quarter, and/or the total number of orders placed for this contract period (year).

4. Quality Assurance Surveillance Plan (QASP) - Describe your quality management system that is currently in place that will ensure the needs of the Government are met daily. Please also provide any quality certifications or licenses obtained. Please submit a Quality Assurance Surveillance Plan (QASP) as part of this technical submission. The QASP template can be found under section D (attachments), if needed. In addition to the SAD, the Government will also use the contractor’s QASP to assess the quality of the delivered products.

5. The COR will notify the vendor in writing monthly any issues concerning quality complaints of dental laboratory items providing detailed information for the vendor to correct identified discrepancies.

6. Cleanliness - Contractor shall adhere to OSHA standards and disinfect all dental impressions and prostheses.

7. The contractor service requirements are summarized into Performance Standards that relate directly to mission-essential items. The Performance Standard briefly describes the minimum acceptable levels of service required for each requirement.

Perform services in accordance with Joint Commission on the Accreditation on Healthcare Organizations (JCACO) standards, federal regulations, or accreditation regulatory entities, including, but not limited to, the American Dental Association (ADA) and the Contractor's respective state, requirements for operation as a dental laboratory.

Precautions for Infectious Disease Control.

services provided.

Poor performance may result in re-performance at Contractor's expense or termination of the contract.

X. SPECIAL REQUIREMENTS

1. The contractor shall notify the contracting officer of any proposed changes in subcontracted dental laboratories and have prior written approval (by the contracting officer) before any changes are implemented. The contractor agrees to absorb any increase in charges as a result of any changes in subcontracted laboratories.

2. Quality Control: Dental Laboratory procedures and products will be assessed by the COR by using the SAD of Dental Laboratory procedures (copy attached). Contractor shall provide with upon request a detailed description of quality control procedures. Contractor shall provide with upon request a detailed description of quality control policies and procedures followed by the contractor in the fabrication of dental prostheses.

3. The contractor will provide the following, upon request, as well as provide copies during the term of the contract to the CO and COR upon request.

· A mutually agreeable time for pickup and delivery.

· Telephone numbers and contact persons to be used by the using service at the VAMC to inquire about specific dental laboratory orders.

· A narrative description of the laboratory’s quality control program.

4. The contractor shall maintain acceptable services, reporting systems and quality controls as specified herein. Failure to comply with the specified terms and conditions and/or failure to perform satisfactorily may be grounds for pursuing termination of the contract.

XI. STANDARDS FOR ACCEPTABLE DELIVERABLES (SAD)

1. Complete Dentures

a. Master Casts

i. Base is 10mm thick at the thinnest portion of the cast

ii. 3mm wide land area throughout the circumference of the cast

iii. Sulcular depth 3mm on buccal, to follow the contour of the buccal vestibule

iv. Sulcular depth 3mm on lingual to follow the contour of the vestibule

v. Free of bubbles and defects

vi. All anatomic areas of impression included on cast

vii. Tongue area, flat across the arch

viii. Base is parallel to the plane of occlusion or residual ridge

b. B. Impression Trays

i. Rigid and fabricated from the appropriate material

ii. Covers all indicated anatomy

iii. Handles do not interfere with border molding movements, formed as prescribed, so as not to displace facial musculature

iv. Impression material retentive features included in the tray as prescribed

c. Record Base

i. Is well adapted to the residual ridge

ii. Covers all indicated anatomy

iii. Is extended to the land area

iv. Is adequately thick for rigidity

v. Is smooth and free of sharp area

d. Occlusion Rim, Maxillary

i. Is fabricated from the prescribed baseplate wax

ii. Is 10mm wide in the posterior section

iii. The posterior sections are placed over the crest of the residual ridges

iv. Is straight from the buccal aspect of the record base border to the buccal aspect of the occlusion rim

v. Taper in width to 3mm in the anterior section

vi. Anterior section angles 5 degrees anteriorly from the horizontal

vii. Anterior is 22mm long from the extent of the labial flange

viii. Posterior is 18mm long from the extent of the buccal flange

ix. All wax is smooth, without voids

x. Adheres well to the record base

xi. The occlusal plane is flat, generally parallel to the residual ridge

e. Occlusion Rim, Mandibular

i. Is fabricated from the prescribed baseplate wax

ii. Is 10mm wide in the posterior section

iii. The posterior sections are placed over the crest of the residual ridges

iv. The posterior sections stop at the beginning of the upward incline of the residual ridges

v. Is straight from the buccal aspect of the record base border to the buccal aspect of the occlusion rim

vi. Tapers in width to 3mm in the anterior section

vii. Anterior section angles 5 degrees anteriorly from the horizontal

viii. Anterior is 18mm long from the extent of the labial flange

ix. Posterior extends to the top of the retro-molar pad

x. All wax is smooth, without voids

xi. Adheres well to the record base

xii. The occlusal plane is flat, ideally parallel to residual ridge

f. Wax Trial Dentures, Maxillary

i. The midline of the arranged teeth matches the marked midline of the occlusion rims

ii. The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim

iii. The occlusal scheme by default is to a Class I occlusion with a balanced set-up, unless otherwise specified.

iv. The inter-dental wax fills the embrasures up to the contact points.

v. Adequate inter-dental wax fills the embrasures to allow for finishing of the acrylic resin

vi. A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone

vii. The palatal area is 2mm thick

viii. A 1mm band of wax is palatal to the posterior teeth to allow for finishing of the acrylic resin

ix. Wax does not overlap onto the beginning/palatal of the ridge-lap area of the anterior teeth

x. The opposing occlusion contacts into proper interdigitation at the established vertical dimension of occlusion

g. Wax Trial Dentures, Mandibular

i. The midline of the arranged teeth matches the marked midline of the occlusion rims

ii. The facial surfaces of the anterior teeth are placed in the same plane as the contoured facial surface of the occlusion rims

iii. The incisal edges of the anterior teeth are placed to develop the horizontal and vertical overlap necessary for the individual clinical requirements

iv. The occlusal plane of the mandibular posterior teeth is at the appropriately indicated superior aspect of the pear-shaped pad.

v. The central groove line of the mandibular posterior teeth is placed over the crest of the residual ridge

vi. The number and size of posterior teeth are in harmony with space available from the distal of canine to the beginning of the ascending ramus

vii. The inter-dental wax fills the embrasures up to the contact points

viii. Adequate inter-dental wax fills the embrasures to allow for finishing of the acrylic resin

ix. A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone

x. A 1mm band of wax is lingual to the posterior teeth to allow for finishing of the acrylic resin

xi. Wax does not overlap onto the beginning/lingual of the ridge-lap of the anterior teeth

xii. The buccal shelf area is concave, of adequate thickness

h. Processed and Polished Prosthesis

i. The acrylic resin free of pits, fissures, and porosity

ii. The acrylic resin is polished on all non-tissue bearing areas

iii. The denture borders are anatomically complete

iv. No evidence of flash remains on the denture borders

v. The denture bases remain adequately thick for rigidity

i. Remount Casts (if required)

i. The denture borders are well supported around the buccal periphery

ii. Base is 10mm thick at the thinnest portion of the cast

iii. 4rnm wide land area throughout the circumference of the cast

2. Removable Partial Dentures

a. Custom Impression Trays

i. Rigid and fabricated from the appropriate material

ii. Covers all indicated anatomy

iii. Handles do not interfere with border molding movements, formed as prescribed

iv. Impression material retentive features included in the tray as prescribed

b. Rests

i. Follow the dimensions and location of the design

ii. Fill the prepared rest seats completely

iii. Are minimally 1.5mm thick

iv. Are no greater in contour than the original marginal ridge/buccal cusp ridge/fossae area

c. Minor Connector

i. Follow the dimensions and location of the design

ii. Are broad and fan shaped at the junction with the major connecter

iii. Are minimally 1.5mm thick

iv. Crosses the gingival margin at 90 degrees

d. Proximal Plates

i. Follow the dimensions and location of the design

ii. Are thinned and tapered only at the marginal ridge areas when no rest is present

e. Major Connectors

i. Follow the dimensions and location of the design

ii. Have definitive external finish lines

iii. Have definitive internal finish lines

f. Denture Base Retention

i. Follow the dimensions and location of the design

ii. Show a broad connection to the major connector

iii. Are not extended more than 2mm buccal to the crest of the residual ridge

iv. Contains a tissue-stop that contacts the residual ridge of the master cast

g. Retainers, Indirect

i. Follow the dimensions and location of the design

ii. Are broad and fan shaped at the junction with the major connector

iii. Are minimally 1.5mm thick

iv. Crosses the gingival margin at 90 degrees

h. Retainers, Direct

i. Follow the dimensions and location of the design

ii. Are uniformly tapered to the retentive tip

iii. Are minimally 1.5mm wide

i. Wax Trial Removable Partial Dentures, Maxillary

i. The midline of the arranged teeth matches the marked midline of the occlusion rim

ii. The facial surfaces of the anterior teeth are placed in the same plane as the contoured facial surface of the occlusion rims

iii. The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim

iv. The inter-dental wax fills the embrasures up to the contact points

v. Adequate inter-dental wax fills the embrasures to allow for finishing of the acrylic

vi. A 4mm band of simulated attached gingiva is present to simulate buccal bone

vii. A 1mm band of wax is palatal to the posterior teeth to allow for finishing of the acrylic resin

viii. Wax does not overlap onto the beginning/palatal of the ridge-lap area of the anterior teeth

ix. The opposing occlusion contacts into proper interdigitation at the established vertical dimension of occlusion

j. Wax Trial Removable Partial Dentures,

i. The midline of the teeth matches the marked midline of the occlusion rims.

ii. The facial surfaces of the teeth are placed in the same plane as the contoured facial surfaces of the occlusion rims.

iii. The incisal edges of the anterior teeth are placed in the same plane as the incisal surface of the occlusion rim.

iv. The occlusal plane of the mandibular posterior teeth is at the appropriately indicated superior aspect of the pear-shaped pad.

v. The central groove line of the mandibular posterior teeth is placed over the crest of the residual ridge

vi. The number and size of posterior teeth is in harmony with space available from the distal of the canine to the beginning of the ascending ramus

vii. The inter-dental wax fills the embrasures up to the contact points

viii. Adequate inter-dental wax fills the embrasures to allow for finishing of the acrylic resin

ix. A 4mm band of simulated attached gingiva is present, elevated to simulate buccal bone

x. A 1mm band of wax is lingual to the posterior teeth to allow for finishing of the acrylic resin

xi. Wax does not overlap onto the beginning of the ridge-lap area of the anterior teeth

xii. The buccal shelf area is concave, of adequate thickness

k. Processed and Polished Prosthesis

i. The acrylic resin is free of pits, fissures, and porosity

ii. A smooth junction exists between the acrylic resin and external finish lines

iii. The acrylic resin is polished an all non-tissue bearing areas

iv. The denture borders are anatomically complete

v. No evidence of flash remains on the denture borders

vi. The denture bases remain adequately thick for rigidity

3. Fixed Partial Dentures (FPD)/Crown

a. Custom Trays

i. Indicated relief has been well adapted

ii. Is well adapted to the teeth and residual ridge covers all indicated anatomy

iii. Completely fills the vestibule

iv. Is extended to the beginning of the land area when indicated

v. Is adequate for rigidity

vi. Is smooth and free of sharp areas

b. Working Casts/Dies

i. All necessary anatomic landmarks are included

ii. Dies are stable, retentive, and do not rotate

iii. No bubbles or defects present in the cast

iv. Dies are properly trimmed, retaining as much root structure as possible

v. Die spacer is applied to prepared surfaces leaving 1 mm free at margin

vi. All dies are numbered.

c. Cut-Back Design for Veneer Application

i. Coping/wax crown cut-back design allows for a uniform 2mm thickness of veneer

ii. Proximal cut-back design allows for marginal ridge veneer support

iii. Rigid connector size is maximized, within the constraints, for periodontal health and esthetics

iv. A uniform transition exists between metal and veneer material

d. Veneer Application

i. Axial contours are within normal limits for the particular tooth and/or arch form

ii. Applied veneer shade matches the requested shade per shade guide submitted or universal (Vita, Trubyte, Ivoclar, etc.) system

e. Finish/Polish of FPD/Crown

i. Axial contours are within normal limits for the particular tooth and/or arch form

ii. A uniform transition exists between metal and veneer material

iii. No unsupported veneer material remains on the allow substructure

iv. All margins are closed on the die

v. The established vertical dimension of occlusion is maintained when the FPD/crown is articulated

vi. The veneer material is appropriately finished (glazed, polished, etc.)

vii. The substructure metal is highly polished

f. Surveyed Crowns for Removable Partial Denture Abutments

i. All aspects of FPD/crown fabrication are employed

ii. Posterior occlusal rests:

1. are ½ the width of the buccal-lingual cusp tip width

2. are spoon-shaped, deepest toward the center of the tooth

3. form an acute angle with the guide at the most axial point

4. re-establish original marginal ridge contours

5. maintain occlusal contours

iii. Cingulum rests:

1. are placed in the gingival 1/3 of the crown to avoid occlusal interferences

2. provide a positive stop for the removable partial denture

iv. Guide planes:

1. include a 1mm wide band of surface parallel to the established path of withdrawal from the facial line-angle to the lingual/palatal line-angle

2. relief provided at the gingival 1/3 of the axial surface

v. Survey lines, circumferential direct retainers:

1. begin in the gingival one-third of the abutment adjacent to the rest

2. end in the occlusal 1/3 of the abutment to establish the desired undercut

3. allow for the terminal one-third of the retainer to be placed into the undercut

vi. Survey lines, bar direct retainers:

1. a “U” shaped survey line established the desired undercut

4. Implant supported Crowns and fixed partial dentures.

a. Laboratory able to provide at cost any necessary components, including:

i. Lab analogs

ii. Lab screws

iii. Temporary or permanent abutments

iv. UCLA style abutments

b. Laboratory to follow Rx indicating cemented or screw retained prosthesis fabrication.

i. Screw retained prosthesis will have a metal chimney screw hole

ii. Cemented prosthesis to follow Rx for either milled custom abutment fabrication or utilization of standard abutment, as indicated.

c. Occlusal contacts for implant supported prosthesis will be “just right” by default, unless Rx indicates otherwise.

Place of Performance

200 Spring Rd Bedford, MA

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 VAAR 852.