36C24121Q0591.docx

Combined Synopsis/Solicitation Dining Enhancement Scope

GENERAL INFORMATION

VAMC Bedford

200 Springs Road Bedford MA 01730

POINT OF CONTACT*

Harold Nice harold.nice@va.gov

HAROLD.NICE@VA.GOV

781-687-2000

PLACE OF PERFORMANCE

Togus VAMC

1 VA Center

Augusta, Maine

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

DESCRIPTION

A.1 SOLICITATION 36C24121Q0591 DESCRIPTION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” as supplemented with additional information included in this notice. This announcement constitutes the only solicitation quotations are being requested, and a written solicitation document will not be issued.

The Solicitation number is 36C24121Q0591 and is a request for quotations (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2021-04.

This is a Veteran Owned Small Business Set Aside (VOSB) and the associated North American Industrial Classification System (NAICS) code for this procurement is 561210, with a small business size standard of 750 Employees.

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS

Performance Work Statement (PWS)

Background:

The procurement stems from a continuation of a proof-of-concept process and product improvement initiative started at the VA Maine Togus Medical Center (see attachment D5 for menu concept). Under the Mission Act, VA medical centers are expected to compete with the private sector for Veteran patients. While VHA historically performs as well or better than the private sector in quality and outcome measures, customer/patient service is a weakness. Providing enhanced dining / room service is a way to improve service quality, make lasting, positive impressions on Veterans, and ultimately improve nutrition intake and clinical outcomes.

Nutrition and Food Services is the originating program office for this requirement. Other key stakeholders include: Facilities Management Services (FMS), VISN 1 executive leadership, VAMC executive leadership, and impacted services such as Nursing, Medicine, Therapy, Pharmacy, etc.

Scope of Work:

Veteran’s Integrated Service Network (VISN) 1 encompasses 8 medical centers in New England. (See Individual station requirements) Medical centers are located White River Junction, VT; Bedford, MA; Brockton and West Roxbury, MA; Central Western, MA; Manchester, NH; Providence, RI; and West Haven, CT. One firm, fixed price (FFP) agreement will be awarded to a Contractor who shall provide all office equipment, labor, supervision, management, transportation, supplies, and materials to provide design, planning, implementation and training services for implementing a dining system and equipment upgrade tailored to each participating VISN Medical Center Using the Togus, VA proof of concept. The Contractor shall be responsible for all costs related to performing this agreement and its successful completion. Contractor guarantees a minimum of 50 person-days onsite at each site, or an alternate number based on the needs of the particular site and approved by the local Point of Contact (POC) and the Contracting Officer’s Representative (COR), ensuring all elements for successful dining system and equipment upgrade implementation are achieved.

The driver of the Enhanced Dining Concept is essentially “Move from Cook/Chill to one of: cook/boost, cook/serve, cook to order.” Yes, concept drives menu, which drives design and in keeping within scope as the concept is already known. (See attachment Togas Menu)

Period of Performance:

Contractor Shall ensure varying dining systems implementation between 12 months and 15 months from date of agreement Award unless otherwise directed by the Contracting Officer (CO). Therefore, task orders shall be placed using at the minimum a base and (1) annual option period. Nutrition and Food Service (NFS) shall provide Vendors feedback to Facilities Management Services (FMS) after site visit is accomplished. Each facilities infrastructure shall comply to FMS’s standards prior to submission of a task order.

Acquisition Vehicle Type will be a Firm Fixed Price (5) Year Blanket Purchase Agreement (BPA) to include a full service for maintenance and repairs.

Should an earlier completion date be provided by the selected contractor that date shall be targeted. See Particular Station The work shall begin within 5 calendar days of award unless otherwise specified. Work at the site shall not take place on Federal Holidays, weekends or after hours unless directed by the CO.

Objective:

To design and install a quality dining system at all participating medical centers in VISN 1. The system selected for implementation at each site shall be tailored to the specific populations, needs, and facilities of each Medical Center. (See Each Station) The primary purpose of this requirement is to provide dining for the veteran population in accordance with industry best practices applicable to the Department of Veterans Affairs.

The contractor will be responsible for the following as outlined:

Provide FMS with a detailed description outlining infrastructure upgrades requirements to comply with the space parameters and equipment specifications in a separate attachment to the quote. All Infrastructure upgrades shall be completed using another contract vehicle as this is not a construction contract. (See document D1) Site Visit will be scheduled by contacting Justin Bakaian Justin.Bakaian@va.gov or the Station POC Listed. (See document D1) It is up to the COR and station to determine at what point is the station ready to receive the menu development, Training, equipment and installation. The design is depending on what equipment is chosen for that kitchen. This cannot be divided.

· All Stations to receive services and to receive the Dining Enhancement. (See attachment D1)

· All Equipment and Services shall be priced separate. (See attachment D2) and totaled in the pricing schedule attached.

· All Installation shall be priced separate. (See attachment D3) and totaled in the pricing schedule attached.

· All Training and Menu Development shall be priced separate. (See Attachment D4) and totaled in the pricing schedule attached.

D2 must be priced Prior to Award of the BPA and the Equipment must be known. All equipment must be priced Firm Fixed Price.

D3 must also be filled out prior to awarding the BPA using the quoted price in D2.

The following stations can utilize this BPA:

Bedford, MA VAMC West Roxbury, MA VAMC Brockton, MA VAMC Manchester, NH VAMC West Haven, CT VAMC Providence, RI VAMC White River Junction, VT VAMC Central Western, MA VAMC (Northampton) The services and supplies provided as a result of this agreement will not include Infrastructure upgrades. All Infrastructure Upgrades will be done as a separate requirement.

Please list other work required: Floors, Ceilings, Walls, Utility services in the assessment.

Building Code issues will be addressed by each station as part of infrastructure upgrades but not within the scope of this requirement.

The responsible authority to inspect, permit, grant certificate of occupancy, certificate of operation prior to starting the new program will be Station Facilities, Engineering, Safety, etc.

1. CONFORMANCE STANDARDS: Contractor shall provide installation and ensure that the equipment functions in accordance with the equipment manufacturer’s technical performance specifications. Contractor shall conform to all regulations to include but not be limited to federal, state and local governing any chemicals, equipment or work which may be used or performed in the work under this agreement.

Performance Requirement Summary:

Task

Standard

Acceptable Quality Level

Method of Surveillance

Frequency

4 - 8 Hour - OnSite

*Uptime refers to Operations/Equipment, equipment shall not be down for any length of time.

Deliverables and Benefits The deliverables for the project will significantly impact progress if not adhered to within a reasonable timeframe of 12 – 15 months per station.

Managing Agency:

Justin Bruce Bakaian, Lead, VISN 1 Nutrition and Food Service is managing this project and is the Contracting Officer’s Representative (COR). The VISN Nutrition and Food Service Lead, in consultation with various stakeholders, shall be the contractor’s principal point of contact regarding the execution of the BPA requirements.

Program Development:

Infrastructure needs will be identified as complete by FMS and local POC and a percentage of readiness will be accomplished.

- Assist with working with Facilities & Engineering Services to implement the enhanced dining plans. Specifically, any electrical or plumbing rework required based on layout of new equipment.

Such as assisting through each establishment of equipment needs and production and service layout, which necessarily inform FMS of the infrastructure work to be accomplished outside the scope of this requirement.

Provide an estimated number of person-days required to fulfill dining enhancement work, per site, with your bid. COR and POC will review and request adjustment if required at the discretion of the Contracting Officer. Once awarded, the full number of person-days will be expected from the Contractor. Deviations from the agreed-upon number of person-days will be at the Contractor’s expense.

Deliverables

· Menu and recipe development with nutrition information

· Staffing plan and workflows for all positions in all buildings

· Staffing plan and workflows for receiving, storage, distribution of food for all buildings

· Staff training manuals

· Equipment Pricing and Installation needs

· Service Pricing to include annual pricing

· Possible vendors for procuring needed food items, smallwares, and other items needed for implementing project.

No equipment will be connected to the VISN networks.

Implementation:

This phase will not be initiated until all assigned tasks in the Program Development phase are complete to the local POC and COR’s satisfaction. The Contractor will be on-site to participated and support all the following activities:

· Detailed training for all food service, supervisory and management staff in all workflows and processes associated with enhanced style dining. Electronic training manual and two hard copy binders will be provided for all training.

· Complete culinary training and final testing for food production staff. Electronic training manual and two hard copy binders will be provided for all training.

· Provide software support in conjunction with Computrition for program start up.

· Provide complete dress rehearsal prior to start date.

· Provide a start-up team for program start up.

· Provide daily assessments during start up on operations with recommendations for operational improvements.

· Provide a full assessment of the program to NFS management team and work with the team to assure the quality of the program and that the established goals and objectives are attained.

Post-Implementation and Follow-Up Support:

Contractor to ensure GO LIVE date within 12-15 months of signed Task Order with 3 additional months to monitor progress and solve problems. Contractor will:

Performance Improvement Program:

The Contractor will provide a comprehensive performance improvement program (PI) that is specific to Nutrition and Food Services’ operation that is a tool for continuous monitoring and proactive improvement of the VISN 1 enhanced dining program. The program will be provided no later than the first post implementation and will include:

- Productivity and performance standards for the critical areas of the enhanced dining program.

- A formal auditing schedule and training for supervisory, clinical and management staff on performing/participating in audits.

- Identification of service problems, procedural deviations, and other unauthorized program migrations that will occur through normal staff actions.

Contractor shall demonstrate to the Contracting Officer’s Representative (COR) that each requirement has been completed prior to acceptance. Completed refers to the satisfaction of the COR and the site POC that every action in the PWS has been accomplished.

COR will provide adequate time and support as necessary and per their discretion to facilitate smooth operation of contract.

OPERATIONAL UPTIME - REQUIREMENTS: Vendor will provide uptime based on service requirements.

CONTRACT AWARD MEETING:

The Contractor shall not commence performance on the tasks in this PWS until the CO has conducted a kick-off meeting or has advised the Contractor that a kick-off meeting is waived.

CONTRACTOR EXPERIENCE REQUIREMENTS:

Contractor specializes in hospital enhanced dining systems development and implementation and has a minimum of 5 years’ experience working as consultants for VA healthcare facilities in the area of enhanced dining systems. A list of at least three references consisting of current and prior clients from within VA will be required. The Contractor must have been responsible for full dining methodology upgrade from Cook/Chill to the most comprehensive dining methodology feasible at the site of reference, to include menu development, FTEE assessment, equipment assessment, training manual development, call center stand-up, culinary training, and customer service / scripting training.

The approval process for additional FTEE’s for this program per station is a local resource management process at each station, for which the Nutrition and Food Services department will be responsible. Additional FTEE will be out of scope for this Agreement.

The Government will determine on a site review basis what positions are considered key personnel. The Contractor shall identify, by name, the key management and technical personnel who will work under this agreement at the time the work is being negotiated. If a key person becomes unavailable to complete the site review, the proposed substitutions of key personnel shall be made only as approved directed by the Contracting Officer and the COR. The government will not dictate specific experience and education requirements of the employees initially proposed to perform the work stated herein. The Contractor shall submit a resume of qualifications to the COR for key personnel and all other direct employees proposed for the project. All Contractor employees will be approved by the CO and COR prior to bringing on duty. If, at any time from the date of award to the end of the order, non-key Contractor personnel are no longer available, CO/COR reserves the right to review qualifications of proposed replacement personnel and to reject individuals who do not meet the qualifications set forth in the PWS. Team personnel proposed by the Contractor should possess some of the following knowledge and/or skills: quantity food management and systems management and redesign in large hospital kitchens, food production, ServSafe, room service experience, and culinary expertise.

The Contractor must notify VHA in advance and we will approve or reject proposed Contractor key personnel for the performance of this agreement. The Contractor must inform the VHA COR, and Project Manager/Task Manager when personnel are removed from the contract for any reason. The Contractor shall remove any employee from the performance of this contract within five (5) workdays of receiving notice from the Contracting Officer that the employee's performance is unsatisfactory. All Contractor employees are subject to immediate removal from performance of all individual Task Orders when they are involved in a violation of the law, VA security, confidentiality requirements and/or other disciplinary reasons.

The VHA shall not be liable for further payment of any Contractor employee that VHA requires the Contractor to remove from the performance of this agreement. VHA’s payment liability, for unsuitable Contractor employees, ends five days after Contractor’s receipt of “removal request” for unsatisfactory performance and immediately for any violation of law, VA Security, confidentiality requirements, and/or other disciplinary action.

CONFIDENTIAL ITY AND NONDISCLOSURE:

It is agreed that:

PAYMENT:

The Contractor shall receive payments in arears after work has been performed. The Contractor shall be fully responsible for timely payment of all sub-contractors used in this production.

CONTRACTING OFFICE REPRESENTATIVE:

1. The CO reserves the right to designate representatives to act for him/her in furnishing technical guidance, advice and to generally monitor supervised work to be performed under this agreement. Such designation will be in writing and will define the scope and limitations of the designee’s authority. A copy of the designation shall be furnished to the Contractor.

2. Be advised that the COR cannot change price, terms, or conditions of this agreement. The Contractor is hereby notified to contact the CO regarding any issues regarding price, terms or conditions of this agreement.

3. The VA staff person below will be the COR and main point of contact for the Contractor for the duration of this agreement:

a) Justin Bruce Bakaian, Lead, VISN 1 Nutrition and Food Service.

Hours of Work:

FAR 52.212-1

Instructions to Offerors -- Commercial, applies to this acquisition and any addenda to the provision.

The full text of FAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html.

52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)Award will be made to the best value, as determined to be the most beneficial to the Government. Please read each section below carefully for the submittals and information required as part of the evaluation. Failure to provide the requested information below may be considered non-compliant and your quote could be removed from the evaluation process.

Quotes shall be evaluated under FAR Part 13.106-2(b) -- Evaluation of Quotations or Offers. Therefore, the Government will not determine a competitive range, conduct discussions with contractors, solicit final revised quotes, and use other techniques associated with FAR Part 15. Comparative evaluations of quotes will be conducted. Quotes will be accepted while keeping within the scope of the PWS and either found capable or not capable.

The Government will award an agreement resulting from this solicitation to the responsible quoter whose quote conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1. Submit the following documents (Follow these instructions):

Price:

0. Vendor will complete the Price Schedule in Section (v), with vendors proposed line item prices inserted in appropriate spaces.

0. Vendor shall complete all documents D1 – D4 and list individual prices.

0. Ensure your representations and certifications are complete in the System for Award Management (SAM) (https://www.sam.gov). Otherwise, you will need to fill out solicitation Clause 52.212-3 "Offeror Representation and Certifications -Commercial Items” and submit with the quote. Federal Acquisition Regulations require that federal contractors register in the SAM database at http://www.sam.gov and enter all mandatory information into the system. Award cannot be made until the contractor has registered. Offerors are encouraged to ensure that they are registered in SAM and validated prior to submitting their quotation.

0. This requirement is a VOSB set aside and verification of socioeconomic status must be validated at time of award Via VETBIZ.

Past Performance:

a. Provide (3) references of work, similar in scope and size with the requirement detailed in the SOW. References must include contact information; brief description of the work completed, and contract # (if relevant). Please utilize Attachment 2 – Past Performance Worksheet for your references and please submit as part of your quote submission. References may be checked by the Contracting Officer to ensure your company can perform the PWS. The Government also reserves the right to obtain information for use in the evaluation of past performance from all sources.

Technical:

a. Contractor shall demonstrate their corporate experience and approach to meet all requirements stated in the Performance Work Statement.

b. Quotes shall contain a copy of an Initial assessment for all Infrastructure enhancements or changes required to accept new equipment or design changes at all sites listed. The assessment will be submitted to Facility Management services for evaluation as part of the overall evaluation.

Subcontractors As a part of the Technical Quote, vendor will identify all subcontractors (including a list of all elements applicable to the utilization of subcontractors) to be involved in providing services to the VAMC. Subcontractor(s) identified in the vendor’s technical quote will be the same subcontractor(s) who will perform on the project. If, during performance of any order against this BPA, it becomes necessary for the vendor to substitute subcontractor(s) for one of those whose qualifications were the basis for evaluation of the offer and award of the contract, the vendor shall submit to the Contracting Officer the same information that was required in the initial quote regarding the proposed substitute subcontractor(s). The Contracting Officer shall have the right to review the qualifications of the proposed substitute subcontractor(s) and to approve or disapprove the substitute subcontractor(s) qualifications. If the proposed substitute subcontractor(s) qualifications are disapproved by the Contracting Officer, the vendor will propose other subcontractor(s) who does possess equivalent qualifications.

The following solicitation provisions apply to this acquisition:

· Addendum to FAR 52.212-1

· 52.212-3, “Offerors Representations and Certifications–Commercial Items”

· 52.252-1 Solicitation Provisions Incorporated by Reference

· 852.211-72 TECHNICAL INDUSTRY STANDARDS (NOV 2018)

· 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

· 852.203–70, Commercial Advertising.

· 852.211–70, Equipment Operation and Maintenance Manuals.

· 852.219–11, VA Notice of Total Veteran-Owned Small Business Set-Aside.

· 852.232–72, Electronic Submission of Payment Requests.

· 852.233–70, Protest Content/Alternative Dispute Resolution.

· 852.233–71, Alternate Protest Procedure.

· Representatives of Contracting Officers.

Offerors must complete annual representations and certifications on-line at http://orca.bpn.gov in accordance with FAR 52.212-3, “Offerors Representations and Certifications–Commercial Items.” If paragraph (j) of the provision is applicable, a written submission is required.

The following contract clauses apply to this acquisition:

The following subparagraphs of FAR 52.212-5 are applicable:

TERMS AND CONDITIONS

The Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH VISN 1

SEGREGATION OF COSTS

a. The "Payments under Time-and-Materials and Labor-Hour Contracts" clause provides for reimbursement to the contractor of costs incurred for certain items and services purchased directly for the contract, subject to certain limitations set forth in the clause. Such items may include the lease/purchase of equipment, travel expenses for Government- directed travel, consumable materials, tuition and registration fees for specialized training, and other services or items acquired for the Government's account under the Government Property clause. The items and services which the BPA holder is authorized to purchase on a cost- reimbursement basis shall be limited to only those specific items and services described in the order(s) issued to the BPA holder as authorized for purchase.

b. The BPA holder shall segregate costs associated with materials and other items authorized to be purchased (to be specified in each order) from other costs associated with the performance of this contract in such a manner that at any time the costs subject to reimbursement under each order shall be readily ascertainable.

c. The "Ceiling Price" referred to in the "Payments under Time and Materials and Labor-Hour Contracts" clause shall be the ceiling price as stated in each order.

GENERAL SERVICES ORDERS

a. The BPA holder shall furnish all the necessary qualified personnel, materials, facilities and management resources to furnish the services set forth in the Statement of Objectives (SOO) or the Performance Work Statement (PWS) within the terms specified and at the price(s) stated.

b. It is understood and agreed that the BPA holder shall provide Fixed-Price proposals when requested by the Contracting Officer (CO). The contractor's proposal shall be priced using labor rates and labor categories here in provided. The CO will issue Fixed Priced Orders upon completion of negotiations of contractor proposals.

NONPERSONAL SERVICES

a. In performance of this contract, the BPA holder will provide services as required by program offices to support management of their overall mission. This will be based upon the order's performance work statement for the specific effort. Orders will be formally issued to the BPA holder as opposed to individual BPA holder employees.

b. The services required under the Agreement constitute professional and management services within the definition provided by FAR 37.201. Under this Agreement the Government will obtain professional services, which are essential to the VHA mission but not otherwise available within VISN1.

c. The Government will neither supervise BPA holder employees nor control the method by which the BPA holder performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual BPA holder employees. It shall be the responsibility of the BPA holder to manage their employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the BPA holder feels that any actions constitute, or are perceived to constitute personal services, it shall be the BPA holder's further responsibility to notify the Contracting Officer immediately.

d. These services shall not be used to perform work of a policy/ decision making or management nature. All decisions relative to programs supported by BPA holders will be the sole responsibility of the Government. Support services will not be ordered to circumvent personnel ceilings, pay limitations, or competitive employment procedures.

AUTHORIZED LIMITS

The Government estimates, but does not guarantee, that individual BPA Orders placed against this Agreement may reach /per Order. This Order Limit may be increased by mutual agreement of the parties as necessary, in whole or part. The authorized Ceiling Limit of the Agreement is set at over the period covered by the Agreement; this ceiling is also not a guarantee. The Ceiling Limit may also be raised in association with Order Limit increases or other conditions which, by mutual agreement of the parties, maybe considered necessary. Authorization for individual orders above the stated order and/or Ceiling Limits must be coordinated through the Contracting Officer before larger valued orders can be issued and prior to commencement of work. All unauthorized work, regardless of amount, will be processed through the ratification process.

OBLIGATION OF FUNDS

This BPA does not obligate any funds. The Government is obligated only to the extent of authorized orders issued under the BPA by the Contracting Officer.

PERIOD OF PERFORMANCE

This BPA expires 5 years from date of award.

ORDER FORMAT

Orders will be placed against this BPA via ECMS. Each individual BPA Order will describe the Period of performance, tasks, services and deliverables required.

All orders shall have verification from Facility Management that the infrastructure is ready to receive upgrades prior to order award.

PROHIBIT ACTIVITIES

The BPA holder shall not perform tasks under any resultant order which involve the following:

(a) preparation of any statement of requirements, objectives, or needs to be procured by the Government for Construction, whether to be acquired by future orders under the Enhancement Program, or by any other contract action at the eight locations listed.;

(b) evaluation of the qualifications of a potential source or any proposal for a contract or order by the Government for Demolition or renovation services or any other supplies or services;

(c) formulation of "best value" criteria, acquisition plans, solicitations or strategies for the purchase of Equipment outside the scope or like services;

(d) preparation of documentation for future orders for renovation services.

BPA EMPLOYEE IDENTIFICATION

All support BPA holder personnel will be required to wear company identification badges in order to distinguish themselves from Government (organic) employees. When conversing with Government personnel during business meetings and over the telephone, support BPA holder personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Where practicable, support BPA holders occupying collocated space with their Government program customer should identify their workspace area with their name and company affiliation.

ORDERING MANAGEMENT

a. Order Management Requirements: Delivery of services shall be implemented only if directed by an order. The BPA holder shall respond in no more than 5 working days from the issuance of the order to identify the Contractor's Task Leader. The Contractor's Task Leader shall arrange for a meeting between the BPA holder Task Leader and the COR to obtain the necessary detailed information to proceed with the task.

b. Order Procedures: Each Request for quote for an order will contain a performance-based work statement summary, describing the program to be supported, a description of the task, evaluation criteria, the deliverables, an order start and completion date, and the COR. The BPA holder will respond to the ordering activity with a proposed technical solution including labor mix and hours, and a proposed ceiling or fixed price for the order. Note: The Government will accept order proposals only from the BPA holder that it has awarded. The PWS and labor mix will be incorporated into any resulting order. The proposed technical solution may also be incorporated in the order. The BPA holder on a per site basis will assign the Task Leader.

c. Order Accounting: The BPA holder's order shall monitor cost (e.g. travel, material, other authorized direct costs) ordered by each program's funding citation's Accounting Classification Reference Number (i.e. Line Item), if required by the program office. Otherwise, traceability shall be at the Line Item level. Under no circumstances will any invoice exceed the period of performance, hours or dollar amount (ceiling price or Firm Fixed Price (FFP) for any funded order. The BPA holder will separately track and invoice US Government and FMS charges. All invoices submitted for payment shall clearly identify:

1. Task order number, BPA number, PO Number.

2. Period of performance

3. Total amount by Line Item to include all equipment, services and training.

d. The BPA holder shall prepare and maintain ceiling for each order. The BPA holder will submit reports, in contractor format, to the COR and Contracting Officer on a regular basis as defined by each order. Reporting shall include schedule by task, calendar of supported travel, reviews, meetings and briefings, deliverables status and an estimated completion date. The report shall also identify the most significant cost driver(s) for each task (i.e. Schedule, Type of Program, and Complexity), the value of the driver, and a brief explanation.

e. Closeout Procedures: To facilitate closeout of individual orders placed under this BPA, within thirty (30) days of completion of any individual order, the BPA holder shall present a final invoice to the Contracting Officer that contains a complete accounting of all fix priced items expended by category, the prices associated with quoted FFP, and a final price. If the Government concurs with the invoice and final price identifies all FFP, the proposed final price will be certified.

PERFORMANCE

The following terms and conditions are applicable:

a. All services will be initiated within 5 calendar days following receipt of a valid order, unless otherwise specified in the order.

b. The BPA holder shall be familiar with Federal Government and the Federal acquisition regulations, directives and instructions. If a particular document is required in a specific order, it will be cited within the order's PWS.

c. The BPA holder shall not provide technical direction to any other acquisition BPA holder(s) or government personnel at any time. Neither shall the Government directly supervise BPA holder employees. The BPA holder Task Leader should conduct day to day supervision of BPA holder personnel wherever the BPA holder personnel are located. All direction of the BPA holder shall be through the Contracting Officer (CO) of the ordering organization specified in each individual order. Technical "tasking" assignments for the BPA holder will be transmitted by the program office's COR (or program manager) to the BPA holder's Task Leader.

d. The "ordering period" will run from BPA award to 5 years, or until such ending date of any option year, which may be exercised under the Agreement. The "performance period" will terminate with the end of the BPA, unless the ordering CO elects to extend performance as provided under the BPA. If the ordering CO elects to extend performance beyond the end of the BPA, he/she may extend performance up to six (6) months beyond the end of the order period.

e. Capitalization Requirements: The BPA holder shall provide their employees sufficient computer equipment to support orders. The BPA holder shall be able to support the automatic transmission of unclassified data only to the requiring Program Office by modem if so requested. Any computers connected to or transmits to (connected or via magnetic media) the government shall be properly protected from computer viruses. The BPA holder shall be capable of supporting the software packages utilized by VHA for the indicated processors. Specific software packages utilized within a program office shall be stated in the order PWS if it is other than Microsoft Office Professional or Microsoft Project.

0. Cancellation: This BPA may be canceled if the BPA holder fails to perform in accordance with the terms and conditions of this BPA, any order established under this BPA, or if deemed as in the best interests of the Government. The BPA holder must strictly comply with all terms and conditions or the Contracting Officer may determine that performance by the BPA holder has been unsatisfactory and cancel this BPA.

MANAGEMENT CONTROL

The BPA holder shall provide to the Contracting Officer (CO) a list of all teaming partners or subcontractors within 5 calendar days after order award. As subcontractors and/or teaming partners are added, and/or deleted, an updated listing will be provided to the CO within 5 calendar days of such change. All BPA holder personnel shall display identification badges at all times while charging hours to the order or at a government or government contractor location. Authorized Government personnel shall accompany all visits to the applicable Program Offices, unless other specific arrangements have been made.

INVOICES

a. Inspection and acceptance shall be accomplished as follows: The Government, for all services furnished under any resulting order, hereby designates the COR in the program office as the point of final inspection and acceptance. The BPA holder will submit each invoice, including all back-up data, to the Contracting Officer (CO) for review and signature. When the CO receives an accurate and complete invoice, he/she will return a signed copy to the BPA holder within five (5) working days. If the invoice is incomplete or inaccurate, the CO will return the unsigned invoice to the BPA holder for correction. The Contracting Officer will then forward the signed invoice to the Chief Financial Officer (CFO) for payment. Final payment for each order will be accomplished by final invoice accompanied by a receiving report.

b. An itemized invoice shall be submitted to the CO at least monthly or upon expiration of this BPA, whichever occurs first, for all deliveries made during a billing period and for which payment has not been received. Copies of delivery tickets shall support these invoices. "Approved-for-payment" invoices will be submitted to the payment address specified on each individual order issued under this BPA.

PRECEDENCE

The Terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and the Contractor's invoice, the provisions of this BPA will take precedence.

This is an VOSB Set-aside open-market combined synopsis/solicitation for Enhanced Dining Services as defined herein. The government intends to award a Firm Fixed Price BPA as a result of this combined synopsis/solicitation that will include the terms and conditions set forth herein. To facilitate the award process, all quotes, must include a statement regarding the terms and conditions herein as follows:

"The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."

OR

"The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:"

quotes shall list exception(s) and rationale for the exception(s).

• The Time and Date of all Site Visits shall be sent to Harold.nice@va.gov once scheduled with Justin Bakaian.

• All Site Visits shall be completed by 3:00 P.M. EST 7/23/2021.

• Questions and concerns shall be submitted NLT 3:00 EST 7/27/2021 Via email to Harold.nice@va.gov.

• Quotes shall be received not later than 3:30 EST 08/04/2021.

• All quotes will be emailed to Harold.nice@va.gov with the subject line to include 36C24121Q0591.

• Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).

• Any questions or concerns regarding this solicitation should be forwarded in writing via e-mail to the contracting officer Harold Nice @ Harold.nice@va.gov No later than 3:00 PM EST 7/27/2021.

Point of Contact Harold Nice contracting officer, Harold.nice@va.gov

ENHANCED DINING BPA

D1 STATIONS TO RECEIVE SERVICES

Station/ Location

Date Estimated Start

Bedford, MA

Christina Bradvica

Christina.Bradvica@va.gov

West Roxbury, MA

Brockton, MA

Manchester, NH

West Haven, CT

Providence, RI

White River Junction, VT

Central Western MA

ENHANCED DINING BPA

D2 EQUIPMENT AND SERVICES PRICING

Monthly Price

D3 EQUIPMENT TO BE INSTALLED