36C24118Q9216-003.docx

PERFORMANCE WORK STATEMENT (PWS)

Kitchen Equipment Preventative Maintenance and Repairs Location: Bedford Veteran Affairs Medical Center (VAMC) 200 Springs Road, Bedford, MA 01730

A. GENERAL INFORMATION

Contractor shall provide all labor, materials, equipment, transportation and supervision necessary to provide preventative maintenance and repair services of food and delivery service equipment located at the Bedford VAMC. Services shall be in accordance with the terms, conditions, provisions and schedule of the contract. The contract shall be for a period of time that will include a 12 month base year with the potential for three (3) pre-priced annual option years. Contractor shall provide preventative maintenance, repairs and emergency services on the equipment listed in Section B below:

B. EQUIPMENT LIST

Preventive Maintenance Information for Food & Delivery Service

VC44GD (MODEL)

092571702

092571801

T70133E04

T0167110H

KFS22ORHY2

WB42547835

WB42547834

C. CONTRACT AWARD MEETING

1. The contractor shall become fully informed as to the nature and extent of the work required and it’s relation to any other work in the area including the operation of the medical center.

2. Contractor shall attend a mandatory meeting after award with the Government Point of Contact (POC) or designee, prior to any work being performed. The required meeting shall be coordinated by the Government POC. The meeting shall be scheduled and conducted within 20 calendar days after Contract Award. This meeting is to inform the contractor of the nature, extent and intent of this contract and for the contractor to present the following documentation:

· Material Safety Data Sheets (MSDS) for any products the contractor may use in the performance of the contract.

· List of personnel, name only, including the job site supervisor.

· If necessary, written safety program which includes, but is not limited to,

· Respiratory Protection

· Hearing Protection

· Hazardous Communications

· Electrical Ground Fault Protection

D. GENERAL REQUIREMENTS

1. Contractor shall be responsible for any damages caused by his/her employees and shall repair or replace all damaged systems/equipment immediately at no additional cost to the VA.

2. Water and electrical power shall be provided by the VA at no cost to the contractor. All connections to water and/or electrical power must be approved by the Government POC prior to any connections being made.

3. The contractor shall be responsible for placing barricades in appropriate locations to protect the well-being and safety of patients, visitors and staff. These barricades shall be removed by the contractor when work is completed or at the end of the workday.

4. The contractor shall be responsible for keeping the work site clean, neat and orderly, ensuring that there are no unnecessary cables, hoses, ladders, or other equipment left in a location that could interfere with the operation of the medical center or be a cause of risk or hazard to patients, visitors and staff. All equipment shall be removed daily from any work site that is located within a pedestrian area by the end of the workday or when the work is completed. All equipment being used in mechanical rooms or on roofs shall be secured daily but may be left overnight providing that this equipment is not in a position to be a risk or hazard to medical center personnel who may be called into these areas after hours. Doorways, hallways and aisles shall be kept clear at all times. At no time shall equipment be left unattended, including during breaks and lunch.

E. SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES

1. Contractor shall replace any and all filters per the original equipment manufacturer (OEM) specifications on the equipment at the Medical Center.

2. Contractor shall provide service within two (2) hours of a trouble call. The Government POC or designee are authorized to place a trouble call.

3. Contractor shall schedule quarterly preventative maintenance with the Government POC or designee no less than five (5) working days prior to the start of work.

4. All service and preventative maintenance shall be performed by trained technicians who are experienced and qualified to work on the equipment on which they are going to provide service.

5. Service and preventative maintenance shall be in accordance with commercial practices and OEM specifications.

6. A written service report and preventative maintenance report shall be submitted to the Government POC or designee, outlining the service and preventative maintenance performed and completed for each service visit.

7. An itemized quote shall be submitted prior to any Emergency Repairs being made. This must be approved by the Government POC prior to repairs being made.

8. Replacement Parts shall be OEM parts unless aftermarket parts can meet the exact specifications of the OEM Parts.

G. CHANGES TO STATEMENT OF WORK

Any changes to this PWS shall be authorized and approved only through written correspondence from the Contracting Officer (CO).

H. REPORTING REQUIREMENTS

1. The contractor shall provide the Government POC or designee, with quarterly written inspection reports of all equipment authorized on this contract (original plus 2 copies). These are due from the contractor by the second workday following the preventative maintenance check. This will be required throughout the duration of the contract.

2. The inspection report shall cover all work completed during the quarterly preventative maintenance check. This report shall also identify any problems that were identified during this check along with an itemized statement of how that arose, along with a statement explaining how the problem was resolved. This report shall also identify any problems that have arisen but have not been completely resolved, with an explanation.

J. GOVERNMENT RESPONSIBILITIES

1. The Bedford VA Medical Center will not furnish parts and/or test equipment for the performance of this contract. It is the responsibility of the contractor to bring the appropriate equipment and/or supplies necessary to complete the work as required within.

K. CONTRACTOR EXPERIENCE REQUIREMENTS

1. All service and preventative maintenance shall be performed by trained technicians who are experienced and qualified to work on this equipment. Service and preventative maintenance shall be in accordance with commercial practices manufacturer specifications. Service shall be affected within two (2) hours of a trouble call.

2. The government shall determine what positions are considered key personnel. The contractor shall identify, by name, the key management and technical personnel who will work under this contract at the time the work is being negotiated. Any changes to the key management and technical personnel must be approved of in advance of changing personnel. Only approved qualified persons shall be allowed to service equipment.

3. The contractor shall submit a resume of qualifications to the Government POC for key personnel and all other direct employees proposed for this requirement. All Contractor employees shall be approved by the Government POC prior to bringing on duty. If, at any time from the date of award to the end of the contract, Contractor personnel are no longer available, the Government POC will approve the qualifications of proposed replacement personnel and will reject individuals who do not meet qualifications set forth herein. The Contractor shall remove any employee from the performance of this contract within five (5) workdays of receiving notice from the Contracting Officer that the employee's performance is unsatisfactory. All Contractor employees are subject to immediate removal from performance of this contract when they are involved in a violation of the law, VA security, confidentiality requirements and/or other disciplinary reasons.