36C10X26Q0184_1.docx

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DA01--Chat Bot (VA-26-00059859) Federal contract opportunity
Solicitation number
36C10X26Q0184
Issued by
Department of Veterans Affairs Strategic Acquisition Center Frederick

About this file

This is a Presolicitation Notice for a sole source contract to optimize and implement a clinical chatbot system for substance use disorder treatment support within the Department of Veterans Affairs. The Department of Veterans Affairs, Veterans Health Administration, Office of Mental Health and Suicide Prevention intends to award a Firm Fixed Price contract to Aurelius Talent Solution, LLC (an SBA-certified Service-Disabled Veteran-Owned Small Business) for continued development of SOPHROSYNE, a VA-owned chatbot designed to provide patient education, motivate treatment engagement, and reduce substance use risk among Veterans using a Motivational Interviewing approach. Primary work activities include iterative design and testing of clinical workflows and protocols, optimization of the chatbot for clinical accuracy and usability, in-clinic piloting at VA pilot sites in coordination with the VA Center of Excellence in Substance Addiction Treatment and Education, formative evaluation including usability testing and feedback collection from Veterans and clinic staff, and development of implementation toolkits and training materials. The contract is structured with a base year running from August 15, 2026 through August 14, 2027, Option Year 1 from August 15, 2027 through August 14, 2028, and Option Year 2 from August 15, 2028 through August 14, 2029 limited to sustainment and maintenance only. The estimated contract value is $1,731,864 for the base year and $4,680,640 for the base year plus all options.

The sole source award is justified under 38 U.S.C. 8127(c) and VAAR 819.7007 (Veterans First Contracting Program) because Aurelius Talent Solution, LLC is the original developer of SOPHROSYNE and possesses unique system-specific technical knowledge of the chatbot's architecture, coding, and logic that no other vendor currently holds. The Contracting Office is located in Frederick, Maryland (ZIP code 21703), with the point of contact being Contract Specialist Derek Devine (derek.devine@va.gov). The response deadline for any capabilities statements from interested parties is June 26, 2026 at 1:00 PM Eastern Time. Performance will occur primarily at the contractor's Ellicott City, Maryland facilities with limited temporary access to VA Philadelphia, VA Puget Sound, and pilot sites. The contract is subject to Service Contract Labor Standards with wage determination WD 2015-4265, Revision 33 for Howard County, Maryland. Interested parties who believe they possess unique technical qualifications may submit a written capabilities statement limited to five pages addressing their specific technical knowledge of SOPHROSYNE, relevant experience in AI/chatbot development and clinical workflow consulting, ability to begin performance within 30 days of award, and current SDVOSB or VOSB certification and SAM.gov registration information.

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Presolicitation Notice Presolicitation Notice

SUBJECT*
Chat Bot (VA-26-00059859)

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
21703
SOLICITATION NUMBER*
36C10X26Q0184
RESPONSE DATE/TIME/ZONE
06-26-2026 13:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
10 DAYS AFTER THE RESPONSE DATE
SET-ASIDE
SDVOSBC
PRODUCT SERVICE CODE*
DA01
NAICS CODE*
541511

PLACE OF PERFORMANCE

Ellicott City, MD

POSTAL CODE

COUNTRY
USA

CONTACT INFORMATION

CONTRACTING OFFICE ADDRESS
Strategic Acquisition Center - Frederick

Department of Veterans Affairs ATTN: Derek Devine 5202 Presidents Court, Suite 103 Frederick MD 21703

POINT OF CONTACT*

Contract Specialist Derek Devine derek.devine@va.gov

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

DESCRIPTION OF REQUIREMENT

The Department of Veterans Affairs, Veterans Health Administration, Office of Mental Health and Suicide Prevention (11MHSP) intends to award a Firm Fixed Price contract on a sole source basis to Aurelius Talent Solution, LLC, 8341 Governor Run, Ellicott City, Maryland 21043 (UEI: EH1WWE7KUFT7), for iterative clinical workflow and protocol design, implementation toolkit development, in-clinic piloting, and optimization and augmentation of the SOPHROSYNE prototype substance use disorder-focused chatbot.

SOPHROSYNE is a VA-owned clinical intervention tool designed to support patient education on substance use disorder (SUD) risks and treatment options, motivate treatment engagement, and reduce substance use risk among Veterans through a Motivational Interviewing approach. The contractor will provide support for the following principal activities, as described in the Performance Work Statement:

· Iterative design, testing, and revision of clinical workflows and protocols for in-clinic and independent Veteran use of the SOPHROSYNE chatbot;

· Optimization and versioning of the SOPHROSYNE chatbot to ensure clinical accuracy, usability, and alignment with Motivational Interviewing principles;

· In-clinic piloting at VA pilot sites in coordination with VA Center of Excellence in Substance Addiction Treatment and Education (CESATE) leadership;

· Formative evaluation, including structured usability testing, end-user walk-throughs, and collection and analysis of feedback from Veterans, clinic staff, and subject matter experts; and

· Development and maintenance of an implementation toolkit, user guides, training materials, and a final maintenance guide enabling VA staff to operate and modify the tool after contract completion.

Option Year 2, if exercised, is limited to sustainment, maintenance, and policy-driven updates only. No new pilot site additions are authorized in Option Year 2 without written approval from the Contracting Officer via contract modification.

All work shall be performed within VA-approved systems and in accordance with VA security, privacy, and information technology requirements, including VA Handbook 6500 and the One-VA Technical Reference Model.

PERIOD OF PERFORMANCE

Period
Dates
Base Year
August 15, 2026 – August 14, 2027
Option Year 1 (if exercised)
August 15, 2027 – August 14, 2028
Option Year 2 (if exercised — sustainment scope only)
August 15, 2028 – August 14, 2029

PLACE OF PERFORMANCE

Primary performance at Aurelius Talent Solution, LLC contractor facilities, Ellicott City, Maryland (Howard County). Limited temporary access to VA Philadelphia, VA Puget Sound, and participating pilot sites may be requested by the contractor in support of pilot activities, consistent with PWS Section 3.2.

CONTRACT TYPE

Firm Fixed Price

ESTIMATED VALUE

$1,731,864 (base year); $4,680,640 (base year plus all options) Note: Option Year 2 estimated value reflects a materially reduced scope limited to sustainment and maintenance only, consistent with PWS Section 3.1.

SET-ASIDE

None — Sole Source. Award is intended for Aurelius Talent Solution, LLC, an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), pursuant to the Veterans First Contracting Program.

PROCUREMENT METHOD

FAR Part 12 Simplified Procedures (FAR 12.201-1; 41 U.S.C. 1901). Sole source authority: 38 U.S.C. 8127(c) and VAAR 819.7007 (Veterans First Contracting Program — SDVOSB Sole Source).

BASIS FOR SOLE SOURCE DETERMINATION

The Department of Veterans Affairs intends to make a sole source award to Aurelius Talent Solution, LLC pursuant to 38 U.S.C. 8127(c) and VAAR 819.7007, which authorize VA to award contracts on a sole source basis to SBA-certified SDVOSB concerns under the Veterans First Contracting Program when the award is in the best interest of the Government and the contract value is within the applicable statutory ceiling.

Aurelius Talent Solution, LLC is an SBA-certified SDVOSB (entrance date: April 17, 2023; exit date: October 17, 2027) and holds an active SAM.gov registration. Award to this firm is consistent with the highest priority in VA's Veterans First Contracting hierarchy under VAAR 819.7004.

The Contracting Officer's business decision to award on a sole source basis without seeking competitive SDVOSB offers is further supported by the following: Aurelius Talent Solution, LLC served as the original developer of the SOPHROSYNE chatbot under FY24 and FY25 VA contracts and possesses comprehensive, system-specific knowledge of the chatbot's architecture, coding, logic, and content that no other vendor currently holds. Effective modification and optimization of SOPHROSYNE requires this system-specific technical understanding. VA's Office of Information and Technology (OIT) has confirmed it lacks the capacity and specialized skillset to perform the required work. Any alternative vendor would require several months of onboarding to reach a sufficient level of system familiarity before productive performance could begin. In accordance with VAAR 819.7007(b) and (c), the Contracting Officer is not required to first determine that only one SDVOSB source can meet the requirement; this award reflects the Contracting Officer's business decision that a sole source SDVOSB award is in the best interest of the Government.

A Determination for SDVOSB Sole Source Award has been prepared pursuant to 38 U.S.C. 8127(c) and VAAR 819.7007. The Determination will be made publicly available within 14 calendar days after contract award in accordance with FAR 6.305(a).

SECURITY NOTICE — LIMITED DISCLOSURE

This notice is published in accordance with FAR 5.201. However, pursuant to FAR 5.202(a)(1), certain technical details regarding the SOPHROSYNE system have been withheld from this notice because disclosure of the agency's specific system requirements would compromise the security of VA information systems and Veteran health data protected under VA Handbook 6500 and 38 U.S.C. § 5705. The SOPHROSYNE chatbot resides in a VA-secured cloud environment; detailed technical specifications, system architecture, and codebase information cannot be released publicly without VA credentialing and security review processes that are not practicable in the context of a public synopsis.

Interested parties who believe they can satisfy the requirement are invited to submit a capabilities statement as described below. All capabilities statements will be reviewed by the Contracting Officer. However, given the system-specific nature of the requirement and the VA security environment, access to the technical details necessary to meaningfully evaluate any competing offer cannot be provided through this public notice process.

Consistent with FAR 12.202(b), a combined presolicitation and solicitation notice has not been issued for this action. Because this acquisition is conducted as a sole source under FAR 12.201-1, no competitive solicitation will be issued. This notice satisfies the FAR 5.201 presolicitation requirement to the maximum extent practicable given the security considerations described above and the sole source nature of the award.

RESPONSE INSTRUCTIONS

This notice is for informational purposes and to satisfy the FAR 5.201 synopsis requirement for proposed sole source contract actions. The Government is not soliciting competitive offers at this time.

Interested parties who believe they possess the unique technical qualifications necessary to perform this requirement — specifically, detailed system-specific knowledge of the SOPHROSYNE chatbot's architecture, coding, logic, and content — may submit a written capabilities statement to the Contract Specialist no later than June 26, 2026.

Capabilities statements shall be limited to five (5) pages and shall address, at a minimum:

· The offeror's specific technical knowledge of and experience with the SOPHROSYNE chatbot system, including the basis for and extent of that knowledge;

· The offeror's qualifications in AI/chatbot development, software engineering, and clinical workflow consulting for VA or comparable health-care settings;

· The offeror's ability to begin effective performance within 30 days of contract award without an onboarding or familiarization period that would delay clinical piloting; and

· The offeror's current SBA SDVOSB or VOSB certification status and SAM.gov registration information (UEI, CAGE code, NAICS 541519 size standard confirmation).

Capabilities statements shall be submitted electronically to the Contract Specialist at derek.devine@va.gov. Telephonic inquiries will not be accepted. The Government will evaluate all timely responses and notify respondents of its determination. Receipt of a capabilities statement does not obligate the Government to conduct a competitive procurement or delay award, but a credible demonstration of system-specific knowledge of SOPHROSYNE would require the Contracting Officer to reassess the sole source determination prior to award.

APPLICABLE WAGE DETERMINATION

This contract is subject to the Service Contract Labor Standards (41 U.S.C. §§ 6701–6707). The applicable wage determination is WD 2015-4265, Revision 33 (May 13, 2026), Howard County, Maryland, available at SAM.gov. The Contracting Officer will confirm the currency of this revision immediately prior to award.

ATTACHMENTS / REFERENCED DOCUMENTS

The following documents are incorporated by reference and will be made available upon award or as required by FAR 6.305:

· Performance Work Statement (PWS)

· Quality Assurance Surveillance Plan (QASP) — Attachment C

· Determination for SDVOSB Sole Source Award (38 U.S.C. 8127(c) / VAAR 819.7007) — to be published within 14 days of award per FAR 6.305(a)

· Wage Determination No. 2015-4265, Revision 33 Requests for the PWS or other acquisition documents shall be directed to the Contract Specialist. Release of technical documents is subject to VA security review.

SMALL BUSINESS INFORMATION

This acquisition is classified as suitable for small business. Award is intended for Aurelius Talent Solution, LLC, an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), consistent with the highest priority in VA's Veterans First Contracting hierarchy (VAAR 819.7004). Although a competitive set-aside is not practicable for this requirement, the intended awardee holds a current SBA SDVOSB certification (entrance date: April 17, 2023; exit date: October 17, 2027) and an active SAM.gov registration (expiration: October 30, 2026).

POINT OF CONTACT

Contracting Officer
Jacky Jean-Jacques
Contract Specialist
Derek Devine
Contracting Activity
VA Strategic Acquisition Center (SAC), Frederick, MD
Email
derek.devine@va.gov

All questions and capability statements must be directed to the Contract Specialist.

This notice is issued pursuant to FAR 5.201 and FAR 5.207. Publication of this notice does not constitute a solicitation and does not obligate the Government to issue a solicitation or make an award. The Government reserves the right to cancel this notice at any time.

*=Required Field
Presolicitation Notice

Presolicitation Notice

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