P09_PWS-AED Maintenance- DRAFT.docx
DOCX document 35 KB Posted
- Attached to
- 6515--Copy of IN4021 AED Acquisition, Maintenance, Surveillance Warranty (VA-24-00041890)
- Solicitation number
- 36C10X24Q0181
About this file
This document is a Performance Work Statement (PWS) for a federal contract opportunity to provide maintenance and oversight services for the Department of Veterans Affairs Central Office (VACO) Automated External Defibrillator (AED) program.
The PWS outlines the requirements for a contractor to provide medical direction and oversight, web-based application maintenance, regulatory support, post-event services, hotline support, instructor training, and annual inspections for 69 Zoll AED devices located across 8 VACO sites in the Washington D.C. area. The contract has a 10-month base period and four 12-month option periods. The contractor must provide all necessary equipment, labor, and materials to maintain the AEDs in compliance with applicable regulations. Key deliverables include monthly reporting, annual inspections, and transition/management plans. The related federal contract opportunity is a Sources Sought notice for this AED maintenance and oversight requirement, seeking information from potential offerors.
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PERFORMANCE WORK STATEMENT
OFFICE OF HUMAN RESOURCES AND ADMINISTRATION (HR&A)
OFFICE OF ADMINISTRATION (OA)
BUILDING MANAGEMENT DIVISION (BMD)
AUTOMATED EXTERNAL DEFIBRILLATOR (AED)
1.0 TITLE: Department of Veterans Affairs Central Office (VACO) Automated External Defibrillator (AED) program maintenance and licenses.
2.0 BACKGROUND:
The Department of Veterans Affairs Central Office (VACO) is responsible for managing the AED program in accordance with (IAW) the 2023 master agreement between VA and the American Federation of Government Employees (AFGE), Article 29/Section 18 B and D.C. Code § 44‐232. As such, to be in compliance with the regulations governing the use of AEDs at eight (8) VACO locations in the National Capitol Region, Building Management Division (BMD) has a requirement for a Medical Direction & Oversight program for sixty-nine (69) AED devices.
3.0 SCOPE:
Defibrillators:
The Contractor shall provide oversight/maintenance for (69) Zoll Automated External Defibrillators as stated in task (Section 8.0).
4.0 PERIOD OF PERFORMANCE:
The period of performance is a 10-month base period plus four (4) twelve (12) month option periods:
| Base Period: | May 26, 2024, through March 25, 2025 | |
| Option Period 1: | March 26, 2025, through March 25, 2026 | |
| Option Period 2: | March 26, 2026, through March 25, 2027 | |
| Option Period 3: | March 26, 2027, through March 25, 2028 | |
| Option Period 4: | March 26, 2028, through March 25, 2029 |
Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).
There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:
Under current definitions, five are set by date:
| New Year's Day | January 1 | |
| Independence Day | July 4 | |
| Juneteenth | June 19 | |
| Veterans Day | November 11 | |
| Christmas Day | December 25 |
If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.
The other six are set by a day of the week and month:
| Martin Luther King's Birthday | Third Monday in January | |||
| Washington's Birthday | Third Monday in February | |||
| Memorial Day | Last Monday in May | |||
| Labor Day | First Monday in September | |||
| Columbus Day | Second Monday in October | |||
| Thanksgiving | Fourth Thursday in November |
5.0 PLACE OF PERFORMANCE:
Locations in the Washington D.C. area as follows:
1. 810 Vermont Avenue, NW Washington, DC 20420
2. 811 Vermont Avenue, NW Washington, DC 20420
3. 425 I Street, NW Washington, DC 20001
4. 801 I Street NW (Techworld) Washington, DC 20536
5. 1100 1st. Street, NE Washington, DC 20002
6. 1575 I Street, NW Washington, DC 20005
7. 1800 G Street, NW Washington DC 20226
8. Landover Warehouse – 7100 Old Landover Road Landover, Hyattsville, MD 20785
6.0 TRAVEL COSTS:
Local travel to respond to a service call, to conduct preventive maintenance or to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be separately reimbursed. Contractor travel for task order related meetings, service maintenance calls or performance reviews is considered a cost of doing business and will not be reimbursed.
7.0 GOVERNMENT-FURNISHED INFORMATION (GFI), EQUIPMENT (GFE), AND FACILITIES:
No GFI/GFE will be issued to the contractor.
8.0 SPECIFIC TASKS:
The contractor shall provide all equipment, labor, tools, and materials to maintain the AEDs as defined in this Performance Work Statement. The contractor shall ensure that all AEDs are kept in working condition and in compliance of all governing AED laws and regulations. Any deficiencies on any of the AEDs shall be reported to the Government/COR within 24 hours of identification of a problem.
As part of the compliance requirement, BMD requires a maintenance program which will monitor the working order of each AED that VACO owns. The Contractor shall provide the necessary oversight to ensure that VACO is compliant with the rules and regulations governing the use of the AEDs to comply with all regulatory requirements.
The Contractor’s Medical Direction & Oversight Program shall comprise and provide the following services:
8.1 TASK ONE: PROVIDE MEDICAL DIRECTION & OVERSIGHT- ACCESS
The Contractor shall provide medical direction and oversight to provide VA access to a licensed physician to issue a medical prescription required for each AED in accordance with the Food and Drug Administration classification of AEDs as Class III medical devices.
Deliverables:
1. Medical prescription for AEDs in accordance with FDA.
8.2 TASK TWO: WEB-BASED APPLICATION
The contractor shall provide an interactive web-based AED maintenance application that provides the VA with information on the compliance state and readiness of all AEDs.
The following capabilities and information, at a minimum, shall be functions of the application:
· Track consumable supplies,
· Track and report expiration of each AEDs electrode pads,
· Notification of when the AED’s batteries require replacement,
· Track and report volunteer responder certification and provide VA notification of expiring certifications.
Issue reminders to VA Safety Staff via the interactive web-based AED maintenance application when and if an AED requires maintenance or restocking of supplies.
Deliverables
1. Web-based AED maintenance application.
8.3 TASK THREE: VA ACCESS TO PROTOCOLS
The contractor shall provide VA access to the applicable protocols and regulations concerning Federal, State, and local AED laws. AED Protocols are guidelines that regulate the site assessment, application, maintenance, training, and other components that are required for the continued use of the AEDs by VA AED program.
Deliverables:
1. Provide access to applicable protocols and regulations concerning Federal, State, and local AED laws.
8.4 TASK FOUR: REGULATORY SUPPORT
The contractor shall provide regulatory support in the completion and filing of all registration forms and other documentation required to register the current inventory of AEDs with Emergency Medical Services at its facility in accordance with (IAW) AED laws.
Deliverables:
1. Regulatory support.
8.5 TASK FIVE: EVENT DATA DOWNLOAD SERVICE
The Contractor shall provide Event Data Download Service which provides detailed information each time that an AED is connected to an individual.
Deliverables:
1. Provide Event Data Download Service.
8.6. TASK SIX: POST EVENT COUNSELING, INCIDENT REPORT, POST-INCIDENT SUPPORT AND DATA RETRIEVAL
The Contractor shall provide post event counselling, assistance in completing an AED incident report, and provide post-incident support and data retrieval.
Deliverables:
1. Post event counselling and assistance.
8.7 TASK SEVEN: HOTLINE SUPPORT
The contractor shall provide administrative and nonclinical hotline support.
Deliverables:
1. Hotline support.
8.8 TASK EIGHT: NETWORK CERTIFIED INSTRUCTORS
The contractor shall maintain and provide a list of network certified instructors to provide training to VACO employees.
Deliverables:
1. Maintain and provide a list of network certified instructors.
8.9 TASK NINE: YEARLY INSPECTION
The contractor shall provide yearly on-site inspection of all units, perform out-put checks which include calibration, electrodes, and software updates if required.
Deliverables:
1. Annual inspection of all AEDs.
8.10 OPTIONAL TASK ELEVEN: TRANSITION AND MANAGEMENT PLANS
The contractor shall provide a transition plan that encompasses training on AED devices, recommended maintenance, and a management plan for the Medical Direction & Oversight program at the conclusion of the period of performance of the contract.
Deliverables:
1. Transition and management plans for Medical Direction & Oversight Program.
8.11 OPTIONAL TASK TWELVE: MAINTENANCE SERVICE- EXPIRED WARRANTY
The contractor shall provide maintenance services to support the operation of additional AED defibrillators after the date the AED defibrillators warranty period expires.
Deliverables:
1. Provide maintenance services to support the operation of additional AEDs after the date the AED warranty period expires.
9.0 DELIVERABLE SCHEDULE
Contractor will be paid monthly for completed deliverables accepted by the COR. Acceptability criteria are provided in the table below:
| Task/ Deliverable |
| Deliverable Description |
| Quantity |
| Deliverable Date (business) |
| 8.1 |
| Medical prescription for AEDs in accordance with FDA. |
| Monthly |
| Ongoing through period |
of performance
| 8.2 |
| Web-based AED maintenance application. |
| Monthly |
| Ongoing through period |
of performance
| 8.3 |
| Provide access to applicable protocols and regulations concerning Federal, State, and local AED laws. |
| Monthly |
| Ongoing through period |
of performance
| 8.4 |
| Regulatory support. |
| Monthly |
| Ongoing through period |
of performance
| 8.5 |
| Provide Event Data Download Service. |
| Monthly |
| Ongoing through period |
of performance
| 8.6 |
| Provide post event counselling and assistance. |
| Monthly |
| Ongoing through period |
of performance
| 8.7 |
| Hotline support. |
| Monthly |
| Ongoing through period |
of performance
| 8.8 |
| Maintain and provide a list of network certified instructors. |
| Monthly |
| Ongoing through period |
of performance
| 8.9 |
| Annual inspection of all AEDs. |
| Yearly |
| November or December of each period of performance |
| 8.10 |
| Transition and management plans Medical Direction & Oversight Program. |
| Monthly |
| Ongoing through period |
of performance
| 8.11 |
| Provide maintenance services to support the operation of additional AEDs after the date the AED warranty period expires. |
| Monthly |
| Ongoing through period |
of performance
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