36C1024Q0077_Revised_PWS_0001.pdf

B.4 PERFORMANCE WORK STATEMENT

A. General Information

1. Title of Project: The Department of Veterans Affairs (VA) Central Office (VACO) Employee Subsidized Parking Program and Official Vehicles Parking.

2. Scope of Work: The purpose of this requirement is to acquire reserved and unreserved parking spaces within the Washington, District of Columbia, metropolitan area.

3. Period of Performance: The period of performance shall be a base period of

Twelve (12) months, with four (4) 12-month option periods.

4. Type of Contract: This will be a firm fixed price contract based on the monthly cost of each contracted parking space.

B. General Requirements:

1. The Contractor shall supply fifteen (15) reserved parking spaces, co-located in one garage within a 10-minute walk of 810 Vermont Avenue NW, Washington D.C.

2. The Contractor shall supply four (4) unreserved parking spaces, co-located in one garage within a 10-minute walk of 1100 First St NE, Washington D.C.

3. The Contractor shall supply fifty (50) unreserved parking spaces, co-located in one garage within a 5-minute walk of 1800 G St. NW, Washington D.C.

4. The Contractor shall supply four (4) unreserved parking spaces, co-located in one garage within a 10-minute walk to 801 I Street NW, Washington D.C.

5. The Contractor shall be responsible for ensuring all parking spaces are always available to VA. The Contractor shall be responsible for removing any unauthorized vehicles parked in the reserved spaces. The Contractor shall ensure all spaces are always unblocked and allow for unobstructed entry and exit.

6. Parking spaces shall be in an indoor, covered, and secured facility. For safety and security, the facility shall be well lit at all times and maintain a clean environment throughout the facility. A call button shall be on all levels of the facility in case assistance is required from the parking attendance office.

7. The facility shall be accessible via elevators, stairwells, and ramps where applicable to permit holders twenty-four (24) hours a day, seven (7) days a week, including all federal government holidays.

8. The facility shall always be secure. All interior stairwells and exit doors shall be secured to prevent intruders.

9. Parking permits shall be generated by the Contractor and submitted to the VA’s Contracting Officer Representative (COR) no later than the 15th of each month for the upcoming month.

C. Quality Assurance Surveillance Plan (QASP)

The Government will utilize a QASP throughout the life of the contract to ensure that the Contractor is performing the services required by this PWS in an acceptable manner. The Government reserves the right to alter or change the surveillance methods in the QASP at its own discretion.

Metric PWS Section

Standard (acceptable quality Level)

Surveillance Method

Incentives/Disincentives for not meeting performance Standards

Facility B.3

The contractor meets the standards outlined in this section 97% of the time

Observation, random inspection, customer feedback

Exercise of Option Period/Performance

Rating

Accessibility B.4

The contractor meets the standards outlined in this section 97% of the time

Observation, random inspection, customer feedback

Exercise of Option Period/Performance

Rating

Access B.5

The contractor meets the standards outlined in this section 97% of the time

Observation, random inspection, customer feedback

Exercise of Option Period/Performance

Rating

Parking Passes B.6

The contractor meets the standards outlined in this section 97% of the time

Observation, random inspection, customer feedback

Exercise of Option Period/Performance

Rating

Acceptable Performance

The Government will document acceptable performance in accordance with the chart above. Any report may become a part of the supporting documentation for any contractual action.

Unacceptable Performance

When unacceptable performance occurs, the COR will inform the CO. This will always be in writing although when circumstances necessitate immediate verbal communication, that communication will be followed in writing. The COR will document the discussion and place it in the COR file.

D. Changes to the Performance Work Statement (PWS) Any changes to this PWS shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the Contracting Officer shall be borne by the Contractor.