36C10X20R0022-006.pdf

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R431--ADR Mediation Services (VA-20-00003669) Federal contract opportunity
Solicitation number
36C10X20R0022
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Department of Veterans Affairs Strategic Acquisition Center Frederick

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36C10X20R0022 Attachment D Assessment_Participant.pdf

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My experience with the mediation process:

The scale shown below is used for your responses. Please do not provide your name or identify specific issues in controversy discussed during the mediation.

MEDIATION PROCESS ASSESSMENT - PARTICIPANT/REPRESENTATIVE

VA FORM

JUL 2011 0890a

PLEASE IDENTIFY YOUR ROLE IN THIS PROCESSCASE NUMBER

2 1

I received sufficient information to understand the process prior to the session.

The right parties were at the table.

The mediation environment (location, room temperature, seating) was comfortable.

I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation).

The mediator explained the mediation process before we started.

The mediator explained any conflicts or potential conflicts of interest.

The mediator was professional.

The mediator did not show favor to either side.

The mediator honored any requests I made for confidentiality during mediation.

The mediator avoided offering a legal opinion in this case.

The mediator allowed me to bring out all the relevant issues.

The mediator helped us to generate realistic options.

The mediator helped the parties work through issues and move toward closure.

I would recommend this mediator to others for mediation.

The outcome was the best for my situation (even if no resolution is reached).

I would recommend mediation to others.

Overall, I am satisfied with the mediation process.

Mediation helped me to be better aware of the other party's concerns.

Mediation helped the other party to be better aware of my concerns.

This mediation will improve working relationships in my workplace.

21. Comments (Write on the back of the form if necessary):

During the past year, did you participate in ADR awareness training? YES NO

5 - Strongly Agree 4 - Agree 3 - Neutral 2 - Disagree 1 - Strongly Disagree

Now that mediation is complete, please help improve the mediation program by taking a few minutes to complete this assessment.

INITIATOR

INITIATOR ATTY/REP

RESPONDENT

RESPONDENT ATTY/REP

NON-PARTY PARTICIPANT

A1

A2

A3

A4

A5

P

Line item 20 Line item 7 Line item 1 My experience with the mediation process:

My experience with the mediation process:

Line item 19 The scale shown below is used for your responses. Please do not provide your name or identify specific issues in controversy discussed during the mediation.

The scale shown below is used for your responses. Please do not provide your name or identify specific issues in controversy discussed during the mediation.

..\logos\FORMLOGO.jpg Department of Veterans Affairs logo

MEDIATION PROCESS ASSESSMENT - PARTICIPANT/REPRESENTATIVE

MEDIATION PROCESS ASSESSMENT - PARTICIPANT/REPRESENTATIVE

VA FORM

JUL 2011

V.A. Form 0 8 9 0 a, JULY 2011 0890a

PLEASE IDENTIFY YOUR ROLE IN THIS PROCESS

PLEASE IDENTIFY YOUR ROLE IN THIS PROCESS

CASE NUMBER

Line item 2 Line item 3 Line item 4 Line item 5 Line item 6 Line item 18 Line item 17 Line item 16 Line item 15 Line item 14 Line item 13 Line item 12 Line item 11 Line item 10 Line item 9 Line item 8 I received sufficient information to understand the process prior to the session.

The right parties were at the table.

The mediation environment (location, room temperature, seating) was comfortable.

I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation).

The mediator explained the mediation process before we started.

The mediator explained any conflicts or potential conflicts of interest.

The mediator was professional.

The mediator did not show favor to either side.

The mediator honored any requests I made for confidentiality during mediation.

The mediator avoided offering a legal opinion in this case.

The mediator allowed me to bring out all the relevant issues.

The mediator helped us to generate realistic options.

The mediator helped the parties work through issues and move toward closure.

I would recommend this mediator to others for mediation.

The outcome was the best for my situation (even if no resolution is reached).

I would recommend mediation to others.

Overall, I am satisfied with the mediation process.

Mediation helped me to be better aware of the other party's concerns.

Mediation helped the other party to be better aware of my concerns.

This mediation will improve working relationships in my workplace.

This mediation will improve working relationships in my workplace.

21. Comments (Write on the back of the form if necessary):

During the past year, did you participate in ADR awareness training?

5 - Strongly Agree 5 - Strongly Agree 4 - Agree 4 - Agree 3 - Neutral 3 - Neutral 2 - Disagree 2 - Disagree 1 - Strongly Disagree 1 - Strongly Disagree Now that mediation is complete, please help improve the mediation program by taking a few minutes to complete this assessment.

Now that mediation is complete, please help improve the mediation program by taking a few minutes to complete this assessment.

INITIATOR

INITIATOR ATTY/REP

RESPONDENT

RESPONDENT ATTY/REP

NON-PARTY PARTICIPANT

A1 A2 A3 A4 A5 P

This mediation will improve working relationships in my workplace. 1 Strongly Disagree: 0
This mediation will improve working relationships in my workplace. 2 Disagree: 0
I received sufficient information to understand the process prior to the session. 5 Strongly Agree: 0
This mediation will improve working relationships in my workplace. 5 Strongly Agree: 0
Mediation helped the other party to be better aware of my concerns. 5 Strongly Agree: 0
Mediation helped me to be better aware of the other party's concerns. 5 Strongly Agree: 0
Overall, I am satisfied with the mediation process. 5 Strongly Agree: 0
I would recommend mediation to others. 5 Strongly Agree: 0
The outcome was the best for my situation (even if no resolution is reached). 5 Strongly Agree: 0
I would recommend this mediator to others for mediation. 5 Strongly Agree: 0
The mediator helped the parties work through issues and move toward closure. 5 Strongly Agree: 0
The mediator helped us to generate realistic options. 5 Strongly Agree: 0
The mediator allowed me to bring out all the relevant issues. 5 Strongly Agree: 0
The mediator avoided offering a legal opinion in this case. 5 Strongly Agree: 0
The mediator honored any requests I made for confidentiality during mediation. 5 Strongly Agree: 0
The mediator did not show favor to either side. 5 Strongly Agree: 0
The mediator was professional. 5 Strongly Agree: 0
The mediator explained any conflicts or potential conflicts of interest. 5 Strongly Agree: 0
The mediator explained the mediation process before we started. 5 Strongly Agree: 0
I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation). 5 Strongly Agree: 0
The mediation environment (location, room temperature, seating) was comfortable. 5 Strongly Agree: 0
The right parties were at the table. 5 Strongly Agree: 0
I received sufficient information to understand the process prior to the session. 1 Strongly Disagree: 0
Mediation helped the other party to be better aware of my concerns. 2 Disagree: 0
Mediation helped the other party to be better aware of my concerns. 1 Strongly Disagree: 0
Mediation helped me to be better aware of the other party's concerns. 2 Disagree: 0
Mediation helped me to be better aware of the other party's concerns. 1 Strongly Disagree: 0
Overall, I am satisfied with the mediation process. 2 Disagree: 0
Overall, I am satisfied with the mediation process. 1 Strongly Disagree: 0
I would recommend mediation to others. 2 Disagree: 0
I would recommend mediation to others. 1 Strongly Disagree: 0
The outcome was the best for my situation (even if no resolution is reached). 2 Disagree: 0
The outcome was the best for my situation (even if no resolution is reached). 1 Strongly Disagree: 0
I would recommend this mediator to others for mediation. 2 Disagree: 0
I would recommend this mediator to others for mediation. 1 Strongly Disagree: 0
The mediator helped the parties work through issues and move toward closure. 2 Disagree: 0
The mediator helped the parties work through issues and move toward closure. 1 Strongly Disagree: 0
The mediator helped us to generate realistic options. 2 Disagree: 0
The mediator helped us to generate realistic options. 1 Strongly Disagree: 0
The mediator allowed me to bring out all the relevant issues. 2 Disagree: 0
The mediator allowed me to bring out all the relevant issues. 1 Strongly Disagree: 0
The mediator avoided offering a legal opinion in this case. 2 Disagree: 0
The mediator avoided offering a legal opinion in this case. 1 Strongly Disagree : 0
The mediator honored any requests I made for confidentiality during mediation. 2 Disagree: 0
The mediator honored any requests I made for confidentiality during mediation. 1 Strongly Disagree: 0
The mediator did not show favor to either side. 2 Disagree: 0
The mediator did not show favor to either side. 1 Strongly Disagree: 0
The mediator was professional. 2 Disagree: 0
The mediator was professional. 1 Strongly Disagree: 0
The mediator explained any conflicts or potential conflicts of interest. 2 Disagree: 0
The mediator explained any conflicts or potential conflicts of interest. 1 Strongly Disagree: 0
The mediator explained the mediation process before we started. 2 Disagree: 0
The mediator explained the mediation process before we started. 1 Strongly Disagree: 0
I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation). 2 Disagree: 0
I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation). 1 Strongly Agree: 0
The mediation environment (location, room temperature, seating) was comfortable. 2 Disagree: 0
The mediation environment (location, room temperature, seating) was comfortable. 1 Strongly Disagree: 0
The right parties were at the table. 2 Disagree: 0
The right parties were at the table. 1 Strongly Disagree: 0
Enter Case Number:
21. Enter Comments (write on the back of the form if necessary)::
DURING THE PAST YEAR, DID YOU PARTICIPATE IN ADR AWARENESS TRAINING? Yes checkbox: 0
No checkbox: 0
I received sufficient information to understand the process prior to the session. 4 Agree: 0
This mediation will improve working relationships in my workplace. 4 Agree: 0
Mediation helped the other party to be better aware of my concerns. 4 Agree: 0
Mediation helped me to be better aware of the other party's concerns. 4 Agree: 0
Overall, I am satisfied with the mediation process. 4 Agree: 0
I would recommend mediation to others. 4 Agree: 0
The outcome was the best for my situation (even if no resolution is reached). 4 Agree: 0
I would recommend this mediator to others for mediation. 4 Agree: 0
The mediator helped the parties work through issues and move toward closure. 4 Agree: 0
The mediator helped us to generate realistic options. 4 Agree: 0
The mediator allowed me to bring out all the relevant issues. 4 Agree: 0
The mediator avoided offering a legal opinion in this case. 4 Agree: 0
The mediator honored any requests I made for confidentiality during mediation. 4 Agree: 0
The mediator did not show favor to either side. 4 Agree: 0
The mediator was professional. 4 Agree: 0
The mediator explained any conflicts or potential conflicts of interest. 4 Agree: 0
The mediator explained the mediation process before we started. 4 Agree: 0
I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation). 4 Agree: 0
The mediation environment (location, room temperature, seating) was comfortable. 4 Agree: 0
The right parties were at the table. 4 Agree: 0
I received sufficient information to understand the process prior to the session. 3 Neutral: 0
This mediation will improve working relationships in my workplace. 3 Neutral: 0
Mediation helped the other party to be better aware of my concerns. 3 Neutral: 0
Mediation helped me to be better aware of the other party's concerns. 3 Neutral: 0
Overall, I am satisfied with the mediation process. 3 Neutral: 0
I would recommend mediation to others. 3 Neutral: 0
The outcome was the best for my situation (even if no resolution is reached). 3 Neutral: 0
I would recommend this mediator to others for mediation. 3 Neutral: 0
The mediator helped the parties work through issues and move toward closure. 3 Neutral: 0
The mediator helped us to generate realistic options. 3 Neutral: 0
The mediator allowed me to bring out all the relevant issues. 3 Neutral: 0
The mediator avoided offering a legal opinion in this case. 3 Neutral: 0
The mediator honored any requests I made for confidentiality during mediation. 3 Neutral: 0
The mediator did not show favor to either side. 3 Neutral: 0
The mediator was professional. 3 Neutral: 0
The mediator explained any conflicts or potential conflicts of interest. 3 Neutral: 0
The mediator explained the mediation process before we started. 3 Neutral: 0
I am satisfied with the timing of the mediation (the time it took to get arranged and initiated, and how long to complete the mediation). 3 Neutral: 0
The mediation environment (location, room temperature, seating) was comfortable. 3 Neutral: 0
The right parties were at the table. 3 Neutral: 0
I received sufficient information to understand the process prior to the session. 2 Disagree: 0
A 5 NON-PARTY PARTICIPANT CHECK BOX: 0
A 5 NON-PARTY PARTICIPANT CHECK BOX: 0
A 5 NON-PARTY PARTICIPANT CHECK BOX: 0
A 5 NON-PARTY PARTICIPANT CHECK BOX: 0
A 5 NON-PARTY PARTICIPANT CHECK BOX: 0

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