36C10X19R0016-012.xlsx

XLSX spreadsheet 13 KB Posted Apr 16, 2019

Attached to: White House VA Hotline Call Center
Solicitation number: 36C10X19R0016
Issued by: Department of Veterans Affairs Strategic Acquisition Center Frederick

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36C10X19R0016 ATTACHMENT D- PRICING SPREADSHEET.xlsx

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File	Type	Posted
36C10X19R0016-0004000.docx	DOCX document	May 15, 2019
36C10X19R0016-0003000.docx	DOCX document	May 14, 2019
36C10X19R0016-0002000.docx	DOCX document	May 10, 2019
36C10X19R0016-0001000.docx	DOCX document	May 1, 2019
36C10X19R0016-008.docx	DOCX document	Apr 16, 2019
36C10X19R0016-010.pdf	PDF	Apr 16, 2019
36C10X19R0016-011.pdf	PDF	Apr 16, 2019
36C10X19R0016-009.docx	DOCX document	Apr 16, 2019

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VENDOR NAME

CLIN	DESCRIPTION	QTY	UNIT	UNIT PRICE	TOTAL PRICE
0001	Contact Center (CC) Support	1	LT		$ - 0
0002	Surge Option A	1	LT	NTE	NTE
0002A	Agent Hourly Rate	3920	HR		$ - 0
0003	Surge Option B	1	LT	NTE	NTE
0003A	Supervisor Hourly Rate	3840	HR		$ - 0
0003B	Agent Hourly Rate	76800	HR		$ - 0
0004	Surge Option C	1	LT	NTE	NTE
0004A	Supervisor Hourly Rate	1920	HR		$ - 0
0004B	Agent Hourly Rate	38400	HR		$ - 0
0005	Surge Option D	1	LT	NTE	NTE
0005A	Supervisor Hourly Rate	9600	HR		$ - 0
0005B	Agent Hourly Rate	115200	HR		$ - 0
0006	Surge Option E	1	LT	NTE	NTE
0006A	Supervisor Hourly Rate	5760	HR		$ - 0
0006B	Agent Hourly Rate	76800	HR		$ - 0
BASE PERIOD TOTAL					$ - 0
OPTION PERIOD 1
1001	Contact Center (CC) Support	1	LT		$ - 0
1002	Surge Option A	1	LT	NTE	NTE
1002A	Agent Hourly Rate	5880	HR		$ - 0
1003	Surge Option B	1	LT	NTE	NTE
1003A	Supervisor Hourly Rate	3840	HR		$ - 0
1003B	Agent Hourly Rate	76800	HR		$ - 0
1004	Surge Option C	1	LT	NTE	NTE
1004A	Supervisor Hourly Rate	1920	HR		$ - 0
1004B	Agent Hourly Rate	38400	HR		$ - 0
1005	Surge Option D	1	LT	NTE	NTE
1005A	Supervisor Hourly Rate	9600	HR		$ - 0
1005B	Agent Hourly Rate	115200	HR		$ - 0
1006	Surge Option E	1	LT	NTE	NTE
1006A	Supervisor Hourly Rate	5760	HR		$ - 0
1006B	Agent Hourly Rate	76800	HR		$ - 0
OPTION PERIOD 1 TOTAL					$ - 0
OPTION PERIOD 2
2001	Contact Center (CC) Support	1	LT		$ - 0
2002	Surge Option A	1	LT	NTE	NTE
2002A	Agent Hourly Rate	5880	HR		$ - 0
2003	Surge Option B	1	LT	NTE	NTE
2003A	Supervisor Hourly Rate	3840	HR		$ - 0
2003B	Agent Hourly Rate	76800	HR		$ - 0
2004	Surge Option C	1	LT	NTE	NTE
2004A	Supervisor Hourly Rate	1920	HR		$ - 0
2004B	Agent Hourly Rate	38400	HR		$ - 0
2005	Surge Option D	1	LT	NTE	NTE
2005A	Supervisor Hourly Rate	9600	HR		$ - 0
2005B	Agent Hourly Rate	115200	HR		$ - 0
2006	Surge Option E	1	LT	NTE	NTE
2006A	Supervisor Hourly Rate	5760	HR		$ - 0
2006B	Agent Hourly Rate	76800	HR		$ - 0
OPTION PERIOD 2 TOTAL					$ - 0
OPTION PERIOD 3
3001	Contact Center (CC) Support	1	LT		$ - 0
3002	Surge Option A	1	LT	NTE	NTE
3002A	Agent Hourly Rate	5880	HR		$ - 0
3003	Surge Option B	1	LT	NTE	NTE
3003A	Supervisor Hourly Rate	3840	HR		$ - 0
3003B	Agent Hourly Rate	76800	HR		$ - 0
3004	Surge Option C	1	LT	NTE	NTE
3004A	Supervisor Hourly Rate	1920	HR		$ - 0
3004B	Agent Hourly Rate	38400	HR		$ - 0
3005	Surge Option D	1	LT	NTE	NTE
3005A	Supervisor Hourly Rate	9600	HR		$ - 0
3005B	Agent Hourly Rate	115200	HR		$ - 0
3006	Surge Option E	1	LT	NTE	NTE
3006A	Supervisor Hourly Rate	5760	HR		$ - 0
3006B	Agent Hourly Rate	76800	HR		$ - 0
OPTION PERIOD 3 TOTAL					$ - 0
OPTION PERIOD 4
4001	Contact Center (CC) Support	1	LT		$ - 0
4002	Surge Option A	1	LT	NTE	NTE
4002A	Agent Hourly Rate	5880	HR		$ - 0
4003	Surge Option B	1	LT	NTE	NTE
4003A	Supervisor Hourly Rate	3840	HR		$ - 0
4003B	Agent Hourly Rate	76800	HR		$ - 0
4004	Surge Option C	1	LT	NTE	NTE
4004A	Supervisor Hourly Rate	1920	HR		$ - 0
4004B	Agent Hourly Rate	38400	HR		$ - 0
4005	Surge Option D	1	LT	NTE	NTE
4005A	Supervisor Hourly Rate	9600	HR		$ - 0
4005B	Agent Hourly Rate	115200	HR		$ - 0
4006	Surge Option E	1	LT	NTE	NTE
4006A	Supervisor Hourly Rate	5760	HR		$ - 0
4006B	Agent Hourly Rate	76800	HR		$ - 0
OPTION PERIOD 4 TOTAL					$ - 0
GRAND TOTAL					$ - 0

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